17911 comments found.
The support forum is down – Error 524 Ray ID: 4c53ac5678a0c3a6 • 2019-04-10 09:27:04 UTC A timeout occurred
Apologies for this support server was taking a backup and was down for 10 minutes . its up now .
Hi, I have used your codes of Multiple Course Pricing from https://wplms.io/support/knowledge-base/show-multiple-pricing-for-course-via-woocommerce/. But i would like to change the label of “Price Options+”, how do i do that? Thanks!
Well that cannot be changed, it is hardcoded in wplms .
Thank you for the clarification.
Another question, if i purchase “wplms batches” add-on, create two batches in one course, each batch has two products, will it affect “Multiple Course Pricing” functionality in the single course page? Thanks!
Hello! is there a way to hide private courses on the frontend
Have seen a workaround! cheers!
Dear Support, the wplms-pdf-certificates plugin drag and drop and youtube guide are not working at ALL! You guys mentioned you are working on it, but after weeks, nothing was done! Please look into this – https://wplms.io/support/forums/topic/certification-output-very-blur-on-a4-pdf-and-print/page/2/ We need to make sure the certificate is able to display properly on PDF, which is not working at the moment. Please help!
Hi we are checking it .
Please help to solve the issue. Thanks.
We are working on it and you are right its is not working for your certificate template .The layout of the images seems to be distorted .
The issue is still there. It has been 3 weeks since you guys told me you are working on it. Please help.
should be resolved now.
Hi! Even after so many updates, the issue of Bullets points & numbered lists disappearance is still existing. After recent theme update, I am facing the same issue and this time none of the codes are working. I have searched all the forum questions. Please help.
Well we did not changed anything regarding that . Must be something else has been changed . Please create a topic on our support forums sharing the site url and admin credentials we will check it out : https://wplms.io/support/knowledge-base/how-to-create-a-support-topic-in-new-wplms-forums/
Hi! Sorry but my support has expired, I will not be able to create a new topic in forums. Since, many people have been facing same issue in your theme, I request you to please provide a strong solution for the same. This issue is faced every time, your theme is updated to new version.
Well this has been already resolved despite the issue was with the visual composer plugin at various moments . The thing is many users are using different page builders for the unit content and their page builders is disabling the bullet points . I guess you can still create a topic on wplms.io/forums for this sharing the details of your website in private reply .We will help you out with it .
Hi! Please believe me, the issue happens everytime theme is updated and thats why I avoid updating theme now. I have raised same complaints for the same issue in the past also. I rechecked to find that I cannot create new topics. Since, this issue is caused by your end, I request you to please provide an alternate way to contact you. My email ID is vsood.004@gmail.com. thanks!
Hello!
About the WPLMS certificate, we are experiencing a problem with displaying and printing the certificate. We are using the plugin recommending for you (wplms-pdf-certificates), but the settings are not being applied. When we save the certificate or open it as a PDF, the certificate is completely unconfigured. In the configuration we select the option “A4 LANDSCAPE”, but at the moment that we are going to print it does not obey this configuration. Could you help us with this issue ???
We are unable to create topics in the forum, in this case we will send the URL and site credentials to the email support@vibethemes.com
We send email! We are waiting for you.
what the hell is going on with the support site, i renewed my support. all my pages lead to page not found and i can’t open a ticket.. This is really annoying. i am on an emergency here and i cant get any help from you.. please fix that immediately
for 404 issues please try to re-save permalinks from wp-admin -> settings -> permalinks . checking your account on our forums …...Please wait
Hi just checked your account , it is looking fine now , please try to login now .You will be able to create topic . please refer : https://wplms.io/support/knowledge-base/how-to-create-a-support-topic-in-new-wplms-forums/ if still not then please email us at vibethemes@gmail.com
Hi. I want to create 3 columns. Is this correct? [one_third first=] b /one_third b /one_third c [/one_third]
I believe it is not correct though because it does not work.
try this :
/one_thirdThird [/one_third]
When using the assignment feature, can students upload a video as homework for the instructor to review?
Yes that is totally possible. Just set the assignment to upload type and set file extensions as .mp4
Great! Is there any way to set an expiration date on the assignment or upload so that it is deleted after some time to save storage?
Just want that after following and researching a lot for creating a category like your how can we do that for my website: https://hackr.io/
HellO! Do you have any news for Wistia integration into VideoVibe?
This is definitely in our planned lists for video vibe . Wistia actually did not have its upload API when we built the video vibe plugin . It has it now . We will sooner be integrating it .
Hi,
I use the imported demo data and do the quiz. When I finish the quiz,
Email to instructor: Student Bruce got 27 from 32 in quiz Final Photography Quiz
Email to student: You obtained 0 out of 32 in quiz Final Photography Quiz
The correct score shall be 27 and it shows correct score at user front end area. However, the email shows 0 which is not correct.
Please kindly advise how to fix this issue in email. Thank you very much!
Well it is actually working fine at our test setup : http://prntscr.com/n9euym
Please try to create a brand new quiz with brand new questions in it and check that quiz ?
I just tried but the issue still the same. Show only 0 in the email. Please kindly help. Thank you very much!
Finally, I find the root cause. In the original email template, it is:
You obtained 0 out of {{quiz.max}} in quiz {{{quiz.titlelink}}}
It should be:
You obtained {{quiz.marks}} out of {{quiz.max}} in quiz {{{quiz.titlelink}}}
Kindly suggest you update it in the new update. Thanks!
This is strange, thanks we’re updating this in the code.
Hello,
I find that if a quiz is set as manual check by instructor there shall be an email to notify instructor there is a quiz waiting for check with a simple webpage link. With this link, the instructor won’t need to go through this : Course – Admin – Submissions – Select the quiz. This would save time for instructor as well as simple and easy to understand especially when the instructor is new to the site. Kindly suggest to add this feature. Thanks!
To enable notifications to instructor about the submitted quiz please simply enable the touch point ” Quiz Submitted by user ” from wp-admin -> lms -> settings -> touch points .
But it does not have any direct link to evaluate the quiz as of now .We will try to add it in future updates of wplms.
Yes, I have already enabled it in touch point before I post this. A direct link would make it much more user friendly. Very much appreciated 
Salut, Je voudrais savoir si le renouvellement de l’assistance, prend en compte la mise à jour du thème. J’ai acheté le thème et je veux faire la mise à jour
can i use ultimate member instead of buddypress???
how can i remove login button from menu bar and buddypress from menu bar
Well ultimate member is not natively supported by wplms .Wplms is actually a buddypress based theme . You can follow this tip : https://wplms.io/support/knowledge-base/integration-with-restrict-content-pro-or-other-membership-plugins/
To remove the login link from top menu you would need css fix . : please try adding this custom css in your wp-admin -> appearance -> customize -> custom css :
.logged-out a.vbplogin {display:none !important;}
to remove buddypress logged in menu and login link both : please try adding this custom css in your wp-admin -> appearance -> customize -> custom css : a.vbplogin {display:none !important;}
that works awesomely good
now i just don’t like registration page of buddypress how can i edit it design wise or is there any option to do that
Hi
I was having a little issue with ‘course_header5_sideblock’ from demo 12 overlapping some contents on footer as screenshot. https://prnt.sc/n8wx6u I would like to make the sideblock to stop right on top of the footer like this. https://prnt.sc/n8wxlu I managed to find out where the code is from public_html/wp-content/themes/wplms/assets/js/custom.js > line#888 https://prnt.sc/n8wxrmbut I am not good enuf to modify it to make the block behave the way I wanted.
Please share some light here. Thx
This file is monitored and merged into a bigger file. Maybe you can share the changes with me and we can test and add it in the update.
I am sorry… I really wish I could but I am not a php guy that can change such code… (I might be able to read what it does) anyway I would still need your expertise.. Please help.
If you are not able to prioritize to address this issue, can I request this to be part of next release fixes?
I just wish to flag this as an issue to be addressed in near future.
Thank you
Hello,
In LMS > Course > New Course … when I try to change Title Background Image, I chose and image from library, but it doesn’t reflect in the frontend. May you please let me know how can I change this image through backend?
I am unable to replicate this on any of our test sites. This is default WordPress function, so I need to check your site for this. Also did you try creating the course from the front end ? https://www.youtube.com/watch?v=Lk3BnAJOOmI&index=21&list=PL8n4TGA_rwD-IdrZV4g0cEZJXgkPiX4Bu
Is there a way to force users to complete their profile and upload profile photo before accessing the courses they have enrolled for. I tried using the plugin “BuddyPress Profile Completion” available at https://wordpress.org/plugins/buddypress-profile-completion/ but it seems to have no effect on wplms sites.
Kindly suggest what will be the best way to accomplish this?
I think it is just a javascript thing, I will share a plugin on this tomorrow.
Hi, any update on this?
Use this plugin : https://github.com/VibeThemes/bp-profile-completion-status ( see the download zip option on the right ) , it will display profile completion status like this : http://prntscr.com/nat4hr
Thank you for the plugin. Is there a way to make it such that users need to complete the required field in the profile before they can proceed to courses? Or display a constant notification to complete the required field in profile?
Yes, let me update the plugin for this.
Hi, any update on this?
Thank you, please help us in tracking such requests by posting on Wplms.io/support, this plugin was built specifically for your request
, so we lose track of single requests when they’re not on our forums. Please consider purchasing support for the item and supporting the project.
Sent you an email from info [a] ichars.com
I can’t import demo 12.
Please post on wplms.io/support and we’ll check your site for this. The demo import downloads data from our site wplms.io to your site. So, we also need to check if your server has some restrictions which may be disabling this.
Hello, Is the website and app RTL compatible? I’m interesting in buying both the website and app but I would like to know if they support RTL, thank you.
Yes, both site and app support RTL.