17911 comments found.
Hi
I would like to make a change on the Title Color in WPLMS > Header.
We have made it to white and all our hyperlinks show white and unforuntately, its background is white as well, so any hyperlink appears to be gone.
so I would like to ask you how to remove ’#title.light a:not(.button)’ class from this group css cluster like below screenshot.
http://prnt.sc/nazk42Thank you
This is currently not possible. You can either remove the whole title CSS or I can add a provision for this in the future.
Hmm. OK then plz include this in the list of provision as some of important hyperlink cant be seen inluding ‘forgot password’ question mark and a button to see the course certificate..
Hi
I am experiencing abnorm behavior from demo12
Steps to regenerate the issue
1. Install Demo12
2. Backend – Create a quesition (Multple choice) with an audio file
3. Backend – Associate the question with a quiz
4. Backend – Associate the quiz to a free course
5. Frontend – Login
6. Frontend – Register to the the course
7. Frontend – Take the quiz in the the course
8. Frontend – Submit the quiz
9. Frontend – Click on Top menu on the right top > Courses > Results > Quiz Results > Click on the quiz
Audio media layout is not showing…
https://prnt.sc/nayafeInterestingly, when I open the ‘customize’ section, the audio media layout appears back as below screenshot
https://prnt.sc/naybupTest was conducted on a completely brand new WP with a clean new db and then installed Demo12 without having any extra plugins installed.
So I believe there is something in WPLMS Demo12 with a bug.
Can you please take a look and share the fixes as soon as possible?
Thank you.
Thank you for reporting we’re checking this case. It maybe possible that the demo is using an audio files loaded from vibethemes.com which may be causing this.
I am not rushing you but do you have some rough time line when I should follow up with you on this?
Can you check if the site url is in https and the audio file source is In http ?
No… that’s not the case. My site is running on https and the audio file is loading with https as well.
https://prnt.sc/nc1zr4any update on this?
Can not replicate at all. Please post on wplms.io/support and share site link and details where we check this issue.
it seems these files are not called:
wp-includes/js/mediaelement/mediaelementplayer-legacy.min.css wp-includes/js/mediaelement/wp-mediaelement.min.css wp-includes/js/mediaelement/mejs-controls.svg
screenshot: https://prnt.sc/nf4ggt
Hello,
When I retake quiz, the quiz looks like like: https://imgur.com/JZUBNAV Is it possible to have it same page layout style like this? https://imgur.com/uQQhaj5
Thank you very much!
The first screenshot is from an in-course quiz. Second one is from a stand-alone quiz. I think you can try disconnecting the quiz and the course or try enabling wp admin – lms- settings – show quiz results on completion and you’ll get the retake form in the current quiz itself.
I can’t find “wp admin – lms- settings – show quiz results on completion”. However, I do find it in quiz edit. Is this what you mean? https://imgur.com/Ow7DRvm
If yes, then I have already tried but it doesn’t change …
Yes, I meant this one. Ok, the other option is to disconnect the quiz from the course in quiz settings. This would make the quiz independent from the course and it would always appear in the standalone layout when accessed independently.
I see. Thanks very much! 
all course on my website are free i dont want take this course page i want course start on one click how to do this ???
Edit the course and in its pricing section set the course as free. This would automatically configure the course, the user will see start course instead. Of take this course
1. Does the number of batch seats in the “buy batches” function include course admins and moderators?
2. Can I limit the number of course admins and moderators in every batch?
1 . It excludes the batch admin and moderator for buy batch feature .You will find 1 plus seat in the counter of the batch seats . That is number of seats plus 1 . 2 . Im sorry there is no such settings available currently as of now .For each Extra admin or moderator added after 1 admin of batch , you will have to increase the number of seats
Is that, for example, if there are 5 admins and 5 learners, 9 seats (i.e. 5+5-1) are required for this batch?
1. Are instructors able to remove video sources from Vimeo by themselves after uploaded them?
2. Can this be done using the front end course editor?
1 . Well we have addon “video vibe” which enables instructor to upload the videos directly from wp add media popup but it does not delete video feature as of now .
2 . this does shows everywhere where wp editor’s add media popup shows but it does not have delete video from vimeo itself feature
How about wplms_s3? Are instructors able to remove uploaded resources from S3 by themselves?
Yes instructors can remove uploaded resources.
Hi please assist, how can i place a button “back to top” at the bottom of each page above the footer on all the pages and course page and single course pages? i know there is a floating one but my client wants an extra one just above the footer throughout the entire website, do you have a simple solution?
also the “to top” button does not work on mobile? please assist with that aswell
here is the link: wpdev.aldestraining.co.za
nevermind i fixed it but thank you
Thanks for update
In the mobile view, the login and menu button is not working – in the desktop view, both are working. I have submitted a question here with no response. https://wplms.io/support/forums/topic/mobile-login-not-working-2/
Sorry for the delay yesterday was support holiday .Checking your topic right now
May I know how to change this alarm icon in quiz? https://imgur.com/XmuXoQU
Thank you very much!
This means the quiz evaluation is pending, follow this video to evaluate the quiz for the student. Turn on the auto-evaluation in quiz settings to avoid this.
Yes, I am aware of this before my post. As this alarm icon is not clear enough to tell student it’s under evaluation. So, I would like to change this icon. Please kindly advise how to make it. Thank you very much!
You can try this (change alarm to clock ), add below code in Customizer – Custom CSS :
.quiz_result .icon-alarm:before { content: "\f017"; font-family: 'fontawesome'; } the icon is picked from here : https://fontawesome.com/v4.7.0/icons/
Hello, please, I’m not able to install google captcha. I inserted the keys into the fields in WP Admin – WPLMS – Miscellaneous. And also enabled capcha in my default registration form in> WP Admin – LMS – Setting – forms – enable captcha; However, when the user tries to register, it gives the error message of captcha not compatible What could this mistake be?
We need to check it on your site . Please create a topic on our support forums sharing the site url and admin credentials we will resolve it out : https://wplms.io/support/knowledge-base/how-to-create-a-support-topic-in-new-wplms-forums/
Is there any other form on your page which is using Google Captcha ? Like you may have added a contact form 7 contact form in the footer ?
Hello, I do not have another form with catcha. Not form 7. In the footer I also have no form.
Ok for this we need to check your site. Please post on wplms.io/support.
I have renewed my support but i still cant access the support portal
Hi checked your account .It seems fine to us , please try to login again now . refer https://wplms.io/support/knowledge-base/how-to-create-a-support-topic-in-new-wplms-forums/
Yes i have been able to login now. And i also created a support topic..kindly check on it
Thanks, we’re checking the issues reported by you.
yes this is pending issue for us in case of popup login .Please change the login popup style from wp-admin -> appearance -> customize -> header -> login style
Solved, thank you
Hi,
I have set course status page as full screen but it shows only default status page. I have cleared cache and still the same. I use blank child theme and NOT modern theme. I check here and knowledge base but still can’t find solution.
Please kindly help and advise how I can make it. Thank you very much!
By the way, I have tried copied start.php to blankchild but it doesn’t work
Finally I find out how the issue comes up. If I click : course page >> Course Curriculum >> unit, then it shows DEFAULT course status page.
Only if I click “Continue Course” button, then it shows up FULL SCREEN course status page.
Therefore, I would kindly suggest that even if users click the unit in the course curriculum of course page, the course status page will be able to show FULL SCREEN page layout. I believe this can avoid this kind of confusion happening again.
Thank you very much!
Well clicking on unit might landing on single unit page which only shows to instructors and admins while student actually sees the unit and its content on course status page .please check this video : https://youtu.be/MFtX9ussRKk?t=47
I use a guest account and access free course and it shows DEFAULT course status page like this: https://imgur.com/XwJvebD
In fact, I also bought your competitor’s theme and it shows always full screen course status page style, no matter 1) what user role 2) unit link or continue course button. This is much more user friendly.
Is it possible to make it so too?
I think there is some mis-understanding. This is not the course status page, this is the single unit page. You can totally disable this, by enabling the setting, direct links for units in curriculum : https://www.youtube.com/watch?v=IPHqByxQF0I , let me know if this clarifies. Enabling units in this format promotes search engine indexing for your courses as the course status is a reserved page inaccessible to search engine.
Thanks for your reply! However, it is not what I mean. Let me describe in more details. I would like to let user clicks the unit link: https://imgur.com/yHHNV34
and then the webpage showing up is with left hand area like this: https://imgur.com/V5rDYM4 currently it shows like this: https://imgur.com/aO78ixW
Please kindly advise how to make it. Thank you very much!
okay we get it now . This feature does shows the free unit link, lands the user to course status page in which unit shows like this until it is marked as complete by the student .
We are modifying this setting or adding another setting in lms -> settings for sure for this according to your need.
Working on update .It will be released within the end of next week .
Great !!! 
Hello, this is my refund request ID: 77097665-3015-4ef1-99e0-8da5d12189d9 sent 2 days ago. Appreciate if I could get the refund. Thank you for creating a theme that comes with LMS but we have decided not to move forward with WPLMS and I hope your team would respect the decision.
The requests are approved on Sunday. If you requested within 30 day period it will be approved.
Hi, I’d like to know if this theme is compatible with the plug-in Gamipress? Thanks
Yes, we have a addon as well.
Not display Logged in Menu in header section
That is strange .We need to check your site . Please create a topic on our support forums sharing the site url and admin credentials we will resolve it out : https://wplms.io/support/knowledge-base/how-to-create-a-support-topic-in-new-wplms-forums/
Not display Logged in Menu in header section
That is strange .We need to check your site . Please create a topic on our support forums sharing the site url and admin credentials we will resolve it out : https://wplms.io/support/knowledge-base/how-to-create-a-support-topic-in-new-wplms-forums/
Hello, I bought a 6-month extension for support, but the wplms.io site doesn’t recognize me, I can’t access the online help. A pop-up asks to write to vibethemes@gmail.com what I have done twice. how to access the support? Thank you.
okay please try to login now .
it’s ok now. thank you
the theme in which pink is primery clour registratio page on home has white colour font so cant see anything while writing in it solution ?
Please create a topic on our support forums sharing the site url and admin credentials we will resolve it out : https://wplms.io/support/knowledge-base/how-to-create-a-support-topic-in-new-wplms-forums/