386 comments found.
Hi, I just purchsed the theme, where do I find the cost calculator? Thatès the main reason i purchased your theme as you offer it in your listing
Please import the demo you will find the cost calculator like our demo. Thank you
Oh ok I see it there, I have already uploaded and made a lot of changes to demo 1, how can I get the cost calculator without having to install demo 2 and lose everything I have done so far? Thanks so much for your help
You can update the theme and then install the cost calculator plugin. It will better you can install another demo installation and then install the demo 2 and check what need to adapt. Thank you
Hi again, just wondering how did you get that sparkle in the logo? how can I get that sparkle in my logo? Thanks so much
Hi author,
In front home page I want to put my own icons in services but there no option to insert image can you please tell how to do this
Please open ticket in our support system and provide screen short of the issue. We will try to implement the things if help other also. Thank you
Hey, can you please tell me how change logo. I did’nt find any option to change logo
I found that how to change logo, thnakyou
Im having this issue
User-agent: * Disallow: /wp-admin/ Allow: /wp-admin/admin-ajax.php
Its always showing when visit my website www.stalwartqatar.com
and also menu links are not working properly.. only work when i refresh page.
Please check.. thank you
Please check your site by disable third-party plugin one by one which didn’t comes with our theme. The issue you referred is not related to our theme, you can check in our demo also. Thank you
I just installed Wordfence Security plugin, and had to install it because site was hacked before. if you want to check… i can provide my admin login details.
Please check your security plugins and settings. It may be your third party plugin or hosting related issue. If you view our demo , there is no issue like the above one. Thank you
Hello, I want my clients to be able to add pricing package to card and pay on the website. With the order form, it does not allow payments. How do I get my clients to pay for the service online?
We are sorry to inform you there is payment system in our theme right now. We will try to implement in the future update.
Thank you
There are two packages I got, One is 2GB another one is 8GB. So I am trying to install 8GB file where it’s showing that – all files and documentation. Please help me
You can follow this faq to resolve your issue https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
I purchase demo2 but its showing demo1 can you please tell me how to go to demo 2
After active your theme and plugins import demo 2 from demo installation section Thank you
where i can get demo installation section
Left side cleaning service menu. Thank you
Can we use this theme for 3 webiste ?
Sorry to is not allowed. You need to purchase 3 licence for 3 site. Thank you
I activated license key in localhost, When I upload online so I have to activate license key again
?
I Have 2 domain of my company So I need to host on same domain.
By activate in localhost you are not able to activate in other site. As there hist name is difference. You can open ticket and inform our support team to remove your test site code from activation server.
Thank you
Can Imyself Deactaivate the license key from localhost ? Becuase there is a option to deactivate the license key
Sorry describe only work same domain/ host when need to install again. Thank you
Dear author,
I have 2 domains of my company, So can host this theme on 2 domains ?
I am trying to install this Cleaning Services Demo Installer But its showing this:-
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structure
Hello, I am sorry to inform you that. activate to domain same time is not possible with same licence. If you activate the site in one domain and then duplicate the site in other domain and try to install plugin or update. The above error will show. You need to deactivate the licence and then try to activate the licence. If old new one is same domain. Then you are able to do. Thank you
I reactivate again, But Still its showing same error
I have remove your localhost installation you can activate and check again. Thank you
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structure
Still coming the same error
Please deactivate and activate the plugins. Our office time is finished. Please open ticket in our support system for any technical help. Thank you
Sir if plugins is not getting activate how can i deactivate.. please help me its urgent
If you try to install the plugin without activate same error occur. I have told you many times. Please open ticket in our support system with your site information. Our technical team will help you. Thank you
ok sir I will
Hi Author, I activate the license on localhost. I deactivate the license from localhost and remove the site from localhost. I upload the theme on cpanel online . Its showing This licence active in Another Site
Can you please remove the license key from my localhost from your database that i can install it again
Hello, Your licence was activated , may be you forgot to deactivated http://prntscr.com/ncksmo Anyway i have remove that again. You can activate the licence in your live site.
Thankyou so much sir
Hi author,
There are some icons which are not in theme according to cleaning service we provide like Floor cleaning, Carpet cleaning, Rug cleaning, Mattress cleaning. Can you please provide these icons
reply please ?
We are sorry to inform you that. We have no icon other than our theme. You can design your own icon with any designer and insert as as image. Thank you
I am uploading the theme into wordpress but this error is coming:-
The package could not be installed. The theme is missing the style.css stylesheet.
Can i took payment when customer click book now at the time of order services
Sorry right now it is not possible. We will try to integrate in the future. Right now it send email. Thank you
Is this only for android mobile apps?
Hello, there is no app with this theme. We only made android demos app for customer who want to build app from us. Nothing special . It was just a demo. Thank you
After I imported the demo 1 I’ve got this result. can you help me to fix this? I bought with one year support.
[ERROR] Failed to import “Theme Backup – -” (Media)
[ERROR] Failed to import “Plugin Backup – WPBakery Page Builder – 5.5.5” (Media)
[ERROR] Failed to import “Theme Backup – Cleaning Services – 1.4” (Media)
[ERROR] Failed to import “Plugin Backup – Cleaning Services Core – 1.3” (Media)
[ERROR] Failed to import “Plugin Backup – Cleaning Services Demo Installer – 1.3” (Media)
[ERROR] Failed to import “Theme Backup – Cleaning Services – 1.5” (Media)
Please open ticket in our support system for your issue. I think there some kind of issue in your server or installation. We need to investigate to resolve.
Thank you
I already send ticket on the support
Also im having invalid sub menu
Please send us your site information in the support system
can you please provide discount on this theme
We are sorry to inform you that from our end it is not possible to provide any discount . Themeforest managed that. You can contact themeforest about this. Thank you
Hi, Does this template support RTL or not? thank’s
Yes, our theme support RTL Thank you
I want to ask a question. you have created app for ios with theme Cleaning Sevices? Thank you.
Hello, We are sorry to inform you that, we have not app for ios with the theme.
Hello. When I try to update the core plugins I get this error:
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
I was able to install the latest version of the theme (currently 1.6), but not the plugins. Help would be appreciated.
This occur for one issue. If you activate the licence in a site and then clone the site and move in other url, In that case our tocken will not match. We suggest you to re-activate and activate the licence if it is same domain. If they are different you can open ticket in our support to remove your old domain. Or send us the old site name, we will will forcefully deactivate that. Thank you
Dear Team, I am unable to active the theme on my new domain, as our old domain was hacked so had to moved to new domain with same name. Need your advice.. please response.
Thank You
Please open ticket in our support system , or inform us your domain name we will remove that from our site Thank you
Thank you so much, im trying to open ticket.. but im unable 
here is the previews domain name www.stalwart.qa and new domain will be www.stalwartqatar.com
Hello, I have removed your licence from activation server. You can now re-activate the licence. Thank you
I want to purchase this theme but I need to know how some things work.
I’ve purchased this theme and I’ve sent like 5 tickets asking for assistance. fredamaids, Ruth contact me back.
Hello, You may not notice our support is Mon – Fri / 10am – 6pm (GMT +6). Our support team will answer your ticket asap. Thank you
How does the booking form works? and does a recurring customer get an email two days before reminding them and us that they have a cleaning coming up?
Good morning, I want to purchase this theme please give some detail on how the recurring customers emails works? when a customer books on the website how does the email works? and is there a way to communicate with the employees to send them emails about the job coming up. Please tell me more
Hello, our current system only email to the site owner about the booking. Thank you
Okay what about the customer they don’t get a email that the booking was accepted or confirmed?
Beautiful theme by the way, I just want more control of the booking form.
The new plugin system was added in our last version. We will try to add customer email option in future version. Thank you
Okay if I purchase is there a plugin that you can recommend for that? Cause I plan on buying this theme for my website tomorrow and I have to everything ready before switching my booking form. I’m currently paying monthly for my booking form and I just a theme that has all or a plugin that can do it all.
Hello, Can you please tell me why I do not see the Slick Slider with other plugins? Is it a plugin I can purchase and install separately? Thank you.
Hello, Slick slider is a addons of WpBakary page builder . You can view our youtube videos . That will help you much. Thank you
I see now. Thank you. I was trying to determine why when I reload the site, I see query to smartdatasoft.”####”.com
Some image url comes from our site which you need to change from Theme admin panel. Thank you
Hello. How to activeted label-box-wrap in order form in order form. thank you.
Please open ticket in our support system for any technical issue. Thank you
Is content in this theme using JavaScript for display purposes? Or is JavaScript used simply to enhance user experience?
Thank you for inquery. JavaScript used for both slider, element display like menu etc.
Dear author, is there an html version of this theme?
If you purchase WP version you will got free. Secondly you can contact tony templates for html version. We have take copyright to build wp version. Thank you
