1731 comments found.
Hi, how can I associate the header style chosen with the tag Portfolio?
Another question, how can I insert a Contact form in the “item portfolio” example under “description setting”?
Excuse me another question, if I wanted to show the category names in “item portfolio” how can I move the block from top to bottom es instead of tags?
Hello FabioAl!
As for the header for the Portfolios, please check Theme Options > General Options > Layout settings > Single posts header. As for the Contact form in portfolio just enable WPBackery for portfolios in WPBackery settings > Role manager > Post types – set custom and mark Portfolio http://prntscr.com/nknutw. As for the category name, it cannot be replaced to the bottom of the item.
Best regards,
DFD Support Team
For “Contact form” speech I explained myself wrongly, I would like to insert the module in the “description setting” block which can be on the left or right of the portfolio item instead of the Buttun. In the various fields Section title / Section content etc. I tried to insert the [shortcode] of the conctat form but it probably only accepts text.
How do I enter it? Can I just change the code?
Thank you
You can add WPbackey modules and place them above or under portfolio item content http://prntscr.com/nn5xr8, shortcodes cannot be added to “Section content”, only text can be added there. You can check this example, we have added contact form under portfolio item content.
Best regards, DFD Support Team
Having issues with this theme…can’t login to support as it won’t accept my purchase code, having trouble with changing settings as it hangs, can’t seem to remove large banner from blog page and new account login isn’t working…
Is it possible to slow down the scroll speed?
Hello Tina_H!
You are already a member of the support forum so cannot register for the second time http://prntscr.com/nka1w1. Please reset password or login with the details you have used for registration.
Could you please contact us via Envato contact form and clarify the request. As for the page scroll speed, there is no option to change it.
Best regards,
DFD Support Team
Hello,
Thanks for your reply.
Below is the link of the website which i would like to change the link onto the logo found in the footer.
http://bluepool.mu/Gratefully if you could advise.
Thanks Rod
Please contact us via ticket and clarify the access to the site. We need to check your settings.
Best regards,
DFD Support Team
Hello,
I shall be grateful if you could help me change the link onto the logo found in the footer please.
Many thanks Rod
Hello Rod!
Could you please submit a ticketon support forum and clarify the link the the footer in questioning as footer can be created in different ways?
Best regards,
DFD Support Team
Hi, two questions about Portfolio page options> Categories and tags dropdown. 1 / How can I disable author of drop-down selection? 2 / How can I center the Categories and tags dropdown block on the page?
Thank you
Hello FabioAl!
1 There is no such option. You can try the following CSS code:.click-dropdown:last-child{
display: none;
}
2There is no such option. You can try the following CSS code:
.blog-top-block{
display: inline-block;
margin-left: 50%;
transform: translateX(-50%);
}
Add the codes to Theme Options > General Options > Custom CSS/JS > Custom CSS.
Best regards,
DFD Support Team
Fantastic! Super fast. Thank you
Always welcome!
Best regards,
DFD Support Team
Hi there, I have a question around the custom header (currently have a local install so cant give access).
I have created two headers – one dark and one light and I apply these to specific pages depending if I want dark or light.
I have a problem with the button, I need a button that has a border and transparent background. The border/text need to be white when dark bg and black border/text when white bg. How can I specify a class to the button for these two instances in theme options or should i just do this in the page CSS.
Second important problem I am having is how to apply the CUSTOM HEADER to portfolio and blog posts. I have searched for the setting but cant find it.
fixed the first problem 
Hello Aishadani!
You will need to modify the button with the CSS code. You will be able to help you with the code when the site will be live is our assistance needed.
As for the header for portfolio and blog posts, please check Theme Options > General Options > Layout settings.
Best regards,
DFD Support Team
Thankyou that worked – button border is still not correct…but will reach out when i go live for more help.
Thank you for the feedback. We also recommend you to check Default button options in Theme Options > General Options > Default button options.
Best regards,
DFD Support Team
Hi there,
i read you instructions here
http://nativewptheme.net/support/first-steps/demo-contentand want to know where i can access
themeforest-19200310-native-powerful-startup-development-tool
this tool is not available when i download the package from themeforest -
Hello Aishadani!
It’s the name of the zip archive you can download on themeforest (not only the theme but whole theme package). Please recheck and let us know.
Best regards,
DFD Support Team
Thankyou just noticed this.
Always welcome!
Best regards,
DFD Support Team
WHen an update for WP Bakery is available do I call you guys or do Ineed to purchase their license?
Hello Nexgraphics!
There is no need to purchase plugins as it’s included to the theme, to update the plugin you need to update the theme first. Please check more details here.
Best regards,
DFD Support Team
Hello ,
I can’t Download the new version of the theme.
Hello Neylingservices!
Could you please submit a ticket on support forum? We’ll send the theme to you.
Best regards,
DFD Support Team
Hi Ellen!
I have another issue, is (i put the link on the email) this page exactly As you can see, I can´t find any option to change the heading size , color or put a background image.
is all white!, there is a setting overwriting all the pages!!!!!! and if i put an image on the custom heading its display the same image in all the entire site!!!! also the heading displaying is wrong, is not the heading 9 as its shows on the theme options.1. Is there any option to avoid the following points, and to disable the media pages like this page? In case not: a. where I can find an option to disable all the media comments, cause there is 400 media files in the media gallery!!!!! b. The heading 9 is not displaying properly, in this type of page!!! Is showing the heading 8, I want heading 9 ☹ and is set on the general options. c. I can´t find the option to disable the side sharing!!!! (the social icons) where is the option to disable it all? As you can se is too much!! One side to side , same icons repeated vertically and horizontally d. The same problem on the menu, the typo is cut by a mask! , I put a code in the main page (i put the link on the email) that disable the mask, can you make a code for the entire site?
Thanks!
Also i got another thing! in the portafolio Metro settings, i can´t find the option to set the ITEMS OFFSET , like it´s shows on the portafolio module? i look everywhere and i cant find it! Thanks!
Helle Dlascasasb!
As for the images attachments the pages are generated automatically by wordperss, please check this article. As for the header style, please try to set Header style 10 in Theme Options > Layout settings > Single post pages. As fort he comments, you can check this article. As for the Metro Gallery module, there is no option to add the offset for the items we suggest you to try Gallery modules.
Best regards,
DFD Support Team
can I hide somehow the “Demo Importer” part from options?
Hello Dannielhendrix!
There is no option to hide the theme options (demo importer). Could you please submit a ticketon support forum? We’ll check what can be done.
Best regards,
DFD Support Team
Unable to preventDefault inside passive event listener due to target being treated as passive. How to remove the error? Writes to Google Chrome.
plugins.min.js:50 [Intervention] Unable to preventDefault inside passive event listener due to target being treated as passive. See https://www.chromestatus.com/features/6662647093133312 d @ plugins.min.js:50
Hello Bylushin!
The Chrome browser was updated and it has caused the issue. Our IT team have already found the solution and it will be added to the theme update.
Best regards,
DFD Support Team
Hi, is it possible to create a custom header with a different header background image for each category? In product this is possible but in the category, I can’t set up.
As of now, when using the default ”Custom header” all categories have the same background image, and we’d prefer a different background image in the header for each category.
And another question is it possible to stop flipping product image in the category view when the image is only one? Have an option on settings or must hardcoe change made?
Hello Chichebiev!
There is no option to set different header images for the category pages. Could you please submit a ticketon support forum? We’ll check what can be done with the Header images and with flipping.
Best regards,
DFD Support Team
Is it possible to use the Tabs function with “sub-layers”, like in this example:
http://demo.ventcampwp.com/shortcodes/schedule/Example: Top layer: Days, Next layer: Rooms, Content: Classes/Events
Thanks!!
Hello Dave8952!
There is no option to add additional sub-layers to the Tabs.
Best regards,
DFD Support Team
I love the theme!!! However, I would like to add “additional” fields to the contact form, but it seems I’m not able to add more than the 3 fields. I would like a total of 6 fields. Is this possible?
Hello Dave8952!
Please check this article > Your own style (in general settings) and you will be able to create your own form with as many fields as you need.
Best regards,
DFD Support Team
Hello Guys, You need to look into the scrolling on your theme. Even in your demo pages the scrolling is skipping. I noticed it in the blog pages specifically
Hello Markovacreative!
The Chrome browser was updated and it has caused the issue. Our IT team have already found the solution and it will be added to the theme update.
Best regards,
DFD Support Team
Hello Again!, i spent a month testing this Theme and there is some things not working properly
im still waiting for the fix of the Mega Menu, i add some other issues!
• MegaMenu does not work Full Width option
• Graphs and progress bars, you can not add decimals with comma, 10.5 or 55.4. It does not recognize the pie charts.
• In the portfolio you can not change or format the texts, you can not add a simple dot and a bold letter or a list.
• The Full widht option in a “default” template of a pages does not work.
• Top header menu in mobile can not be managed, it should be possible to select whether to display the socialmedia icons or not, and the icons aligned to the right leave a blank space to the left, it looks untidy.
• There is no widget or addon to place a simple icon in the visual composer.
• It does not work well in the one page scroll template mode. In the MOBILE view, the graphics animations do not work, and if the Footer is too Long you can not go back to the previous section, nor does the top header mobile menu fall back. and you have very little preview space.
• In the mobile version the Additional Header navigation does not appear, nor is there an option to appear in the menu.
• Google maps does not work.
Hello Dlascasasb!
Thank you or the feedback!
1 The full width doesn’t suppose to work with mega menu.
2 Only integers are allowed. It should work this way.
3 You can add WPBackery module and style the text you need with the custom HTML.
4 As default page template is boxed. In case you need full width and boxed rows, please, use For page builder page template.
5 You can customize header with header builder and place the elements on mobile according to your design, check more details here.
6 You can check icon list or info box. You can also use Icon (default WPBackery module).
7 There is no issue with the footer on one page scrolls, if you have these issues on your end, please submit a ticket in our support center. The animation is not supposed to work on mobiles, you can check our demo as well.
8 Please make sure you have enabled top panel as additional navigation is displayed there. For example you can check this page.
9 Please make sure you have added Google API key in Theme Options > General Options, more details about key creation here. If the key is added please make sure you have enabled Javascript API for the map, added billing details and link to your set in API settings, all these settings can be checked in Google API console. Please go to the page with the map and open the console in browser, you will see the error with the link to google console documentation. Please make sure you have added the address in one line.
Best regards,
DFD Support Team
1- the option is available on the Theme Menus
2 – Yes work that way, but if yoy want to display the exact number 55,78 you can´t!
3 – Yes indeed, but the deal with the portfolio option is less complications, WPBackery you have to build or copy the same structure in every place.
4 – i already try the for page builder and does not work!, only in the blog, portafolio, templates work.
5 -No, You can’t, there is no options to configurate the mobile menu, in the link you sent me you can see the socialmedia on the right, and if i want not to show them i have to quit the option that also desapear on the desktop heading. so you have to work on that! also can´t be arrege it, to left centre…..
6 -yes indeed i use that one! but i jut need an simple Icon. the rest is to messy
7 -yes is a issue!! try yourself!
8 – same as point 5
9 – i already try it, but google ask for a payment method. 
1 Unfortunately, it cannot be hidden if Mega menu enabled.
4 Please let us check it for you as full width works on Page builder.
5 Have you checked Header builder? Please check this screenshot and this age as example.
7 Submit a ticket and we’ll be able to check it for you. Do not forget to provide us with the link and WP access details.
8 There is no issue with the additional menu, you can check it on Header we built as an example for you.
9 You need to add billing details as they are required by Google for Google maps.
Best regards,
DFD Support Team
4- You already had my login details, i will prepare a page where you can check all the “issues”and send you a ticket with the link.
5 – will try that option! , also, the second link you provide, on desktop looks misaligned! on mobile and tablet looks good. 
8- If you use the one page scroll “template” on a page, on the Mobile version the secondary menu, when you scroll down, stay sticky. in a regular page, hide itself. also the animation of the Graphics , progress bar does not work properly. stays i 0, also if i set up with no animation, stays in 0.
8b- Also If you use the one page scroll “template” on a page, when you get to the footer section, you cant scroll up again! on from the Mobile version. i have and Iphon X, and i tried from different browsers and happen the same.
9 and they charge you for using it?
and Thanks a lot for your Fast replys!!!!!!!
5 It’s just example and we have set different elements alignments just as example of the Header builder possibilities. You can set any position you need.
8 As for the header, it works the same the same way as on PC – always visible as it’s one page scroll and you do not scroll page but see next slide. You can try mobile redirect plugin so you can change page template for mobiles only. As for the progress bar, would be great if you let us check it on your site.
8b Please make sure you have latest theme version as it’s already fixed. Anyway, we’ll recheck it for you.
9 It’s better to check in Google.
Best regards,
DFD Support Team
Hi there, I’m wondering how I turn off column stacking for a row? It’s usually there in the normal Visual Composer but I can’t see it in this modified version?
Hello Henryscat666!
Could you please, submit a ticket on our support forum and clarify the request a little bit?
Best regards,
DFD Support Team
Hi,
I have both pricing tables and pricing list on my page. On the pricing list I could change the currency symbol to be after the price but pricing tables doesn’t have this option. Is there a way that I can change this in the tables too?
Hello NikkBingo!
There is no such option in the module, you can set currency symbol instead of the currency fee. Could you please, submit a ticket on our support forum and provide us with the link to the element in questioning? We’ll check what can be done.
Best regards,
DFD Support Team
Is there an HTML version of this template?
Hello User44059!
There is no HTML version of the theme.
Best regards,
DFD Support Team
