1743 comments found.
Hello ,
I can’t Download the new version of the theme.
Hello Neylingservices!
Could you please submit a ticket on support forum? We’ll send the theme to you.
Best regards,
DFD Support Team
Hi Ellen!
I have another issue, is (i put the link on the email) this page exactly As you can see, I can´t find any option to change the heading size , color or put a background image.
is all white!, there is a setting overwriting all the pages!!!!!! and if i put an image on the custom heading its display the same image in all the entire site!!!! also the heading displaying is wrong, is not the heading 9 as its shows on the theme options.
1. Is there any option to avoid the following points, and to disable the media pages like this page? In case not: a. where I can find an option to disable all the media comments, cause there is 400 media files in the media gallery!!!!! b. The heading 9 is not displaying properly, in this type of page!!! Is showing the heading 8, I want heading 9 ☹ and is set on the general options. c. I can´t find the option to disable the side sharing!!!! (the social icons) where is the option to disable it all? As you can se is too much!! One side to side , same icons repeated vertically and horizontally d. The same problem on the menu, the typo is cut by a mask! , I put a code in the main page (i put the link on the email) that disable the mask, can you make a code for the entire site?
Thanks!
Also i got another thing! in the portafolio Metro settings, i can´t find the option to set the ITEMS OFFSET , like it´s shows on the portafolio module? i look everywhere and i cant find it! Thanks!
Helle Dlascasasb!
As for the images attachments the pages are generated automatically by wordperss, please check this article. As for the header style, please try to set Header style 10 in Theme Options > Layout settings > Single post pages. As fort he comments, you can check this article. As for the Metro Gallery module, there is no option to add the offset for the items we suggest you to try Gallery modules.
Best regards,
DFD Support Team
can I hide somehow the “Demo Importer” part from options?
Hello Dannielhendrix!
There is no option to hide the theme options (demo importer). Could you please submit a ticketon support forum? We’ll check what can be done.
Best regards,
DFD Support Team
Unable to preventDefault inside passive event listener due to target being treated as passive. How to remove the error? Writes to Google Chrome.
plugins.min.js:50 [Intervention] Unable to preventDefault inside passive event listener due to target being treated as passive. See https://www.chromestatus.com/features/6662647093133312 d @ plugins.min.js:50
Hello Bylushin!
The Chrome browser was updated and it has caused the issue. Our IT team have already found the solution and it will be added to the theme update.
Best regards,
DFD Support Team
Hi, is it possible to create a custom header with a different header background image for each category? In product this is possible but in the category, I can’t set up.
As of now, when using the default ”Custom header” all categories have the same background image, and we’d prefer a different background image in the header for each category.
And another question is it possible to stop flipping product image in the category view when the image is only one? Have an option on settings or must hardcoe change made?
Hello Chichebiev!
There is no option to set different header images for the category pages. Could you please submit a ticketon support forum? We’ll check what can be done with the Header images and with flipping.
Best regards,
DFD Support Team
Is it possible to use the Tabs function with “sub-layers”, like in this example:
http://demo.ventcampwp.com/shortcodes/schedule/Example: Top layer: Days, Next layer: Rooms, Content: Classes/Events
Thanks!!
Hello Dave8952!
There is no option to add additional sub-layers to the Tabs.
Best regards,
DFD Support Team
I love the theme!!! However, I would like to add “additional” fields to the contact form, but it seems I’m not able to add more than the 3 fields. I would like a total of 6 fields. Is this possible?
Hello Dave8952!
Please check this article > Your own style (in general settings) and you will be able to create your own form with as many fields as you need.
Best regards,
DFD Support Team
Hello Guys, You need to look into the scrolling on your theme. Even in your demo pages the scrolling is skipping. I noticed it in the blog pages specifically
Hello Markovacreative!
The Chrome browser was updated and it has caused the issue. Our IT team have already found the solution and it will be added to the theme update.
Best regards,
DFD Support Team
Hello Again!, i spent a month testing this Theme and there is some things not working properly
im still waiting for the fix of the Mega Menu, i add some other issues!
• MegaMenu does not work Full Width option
• Graphs and progress bars, you can not add decimals with comma, 10.5 or 55.4. It does not recognize the pie charts.
• In the portfolio you can not change or format the texts, you can not add a simple dot and a bold letter or a list.
• The Full widht option in a “default” template of a pages does not work.
• Top header menu in mobile can not be managed, it should be possible to select whether to display the socialmedia icons or not, and the icons aligned to the right leave a blank space to the left, it looks untidy.
• There is no widget or addon to place a simple icon in the visual composer.
• It does not work well in the one page scroll template mode. In the MOBILE view, the graphics animations do not work, and if the Footer is too Long you can not go back to the previous section, nor does the top header mobile menu fall back. and you have very little preview space.
• In the mobile version the Additional Header navigation does not appear, nor is there an option to appear in the menu.
• Google maps does not work.
Hello Dlascasasb!
Thank you or the feedback!
1 The full width doesn’t suppose to work with mega menu.
2 Only integers are allowed. It should work this way.
3 You can add WPBackery module and style the text you need with the custom HTML.
4 As default page template is boxed. In case you need full width and boxed rows, please, use For page builder page template.
5 You can customize header with header builder and place the elements on mobile according to your design, check more details here.
6 You can check icon list or info box. You can also use Icon (default WPBackery module).
7 There is no issue with the footer on one page scrolls, if you have these issues on your end, please submit a ticket in our support center. The animation is not supposed to work on mobiles, you can check our demo as well.
8 Please make sure you have enabled top panel as additional navigation is displayed there. For example you can check this page.
9 Please make sure you have added Google API key in Theme Options > General Options, more details about key creation here. If the key is added please make sure you have enabled Javascript API for the map, added billing details and link to your set in API settings, all these settings can be checked in Google API console. Please go to the page with the map and open the console in browser, you will see the error with the link to google console documentation. Please make sure you have added the address in one line.
Best regards,
DFD Support Team
1- the option is available on the Theme Menus
2 – Yes work that way, but if yoy want to display the exact number 55,78 you can´t!
3 – Yes indeed, but the deal with the portfolio option is less complications, WPBackery you have to build or copy the same structure in every place.
4 – i already try the for page builder and does not work!, only in the blog, portafolio, templates work.
5 -No, You can’t, there is no options to configurate the mobile menu, in the link you sent me you can see the socialmedia on the right, and if i want not to show them i have to quit the option that also desapear on the desktop heading. so you have to work on that! also can´t be arrege it, to left centre…..
6 -yes indeed i use that one! but i jut need an simple Icon. the rest is to messy
7 -yes is a issue!! try yourself!
8 – same as point 5
9 – i already try it, but google ask for a payment method. 
1 Unfortunately, it cannot be hidden if Mega menu enabled.
4 Please let us check it for you as full width works on Page builder.
5 Have you checked Header builder? Please check this screenshot and this age as example.
7 Submit a ticket and we’ll be able to check it for you. Do not forget to provide us with the link and WP access details.
8 There is no issue with the additional menu, you can check it on Header we built as an example for you.
9 You need to add billing details as they are required by Google for Google maps.
Best regards,
DFD Support Team
4- You already had my login details, i will prepare a page where you can check all the “issues”and send you a ticket with the link.
5 – will try that option!
, also, the second link you provide, on desktop looks misaligned! on mobile and tablet looks good. 
8- If you use the one page scroll “template” on a page, on the Mobile version the secondary menu, when you scroll down, stay sticky. in a regular page, hide itself. also the animation of the Graphics , progress bar does not work properly. stays i 0, also if i set up with no animation, stays in 0. 
8b- Also If you use the one page scroll “template” on a page, when you get to the footer section, you cant scroll up again! on from the Mobile version. i have and Iphon X, and i tried from different browsers and happen the same. 
9 and they charge you for using it?
and Thanks a lot for your Fast replys!!!!!!!
5 It’s just example and we have set different elements alignments just as example of the Header builder possibilities. You can set any position you need.
8 As for the header, it works the same the same way as on PC – always visible as it’s one page scroll and you do not scroll page but see next slide. You can try mobile redirect plugin so you can change page template for mobiles only. As for the progress bar, would be great if you let us check it on your site.
8b Please make sure you have latest theme version as it’s already fixed. Anyway, we’ll recheck it for you.
9 It’s better to check in Google.
Best regards,
DFD Support Team
Hi there, I’m wondering how I turn off column stacking for a row? It’s usually there in the normal Visual Composer but I can’t see it in this modified version?
Hello Henryscat666!
Could you please, submit a ticket on our support forum and clarify the request a little bit?
Best regards,
DFD Support Team
Hi,
I have both pricing tables and pricing list on my page. On the pricing list I could change the currency symbol to be after the price but pricing tables doesn’t have this option. Is there a way that I can change this in the tables too?
Hello NikkBingo!
There is no such option in the module, you can set currency symbol instead of the currency fee. Could you please, submit a ticket on our support forum and provide us with the link to the element in questioning? We’ll check what can be done.
Best regards,
DFD Support Team
Is there an HTML version of this template?
Hello User44059!
There is no HTML version of the theme.
Best regards,
DFD Support Team
Hi there, I bought your theme “Native” a few months ago and now that I’m finally getting to install it the file doesn’t go through wordpress, it says that a file is missing in the .zip file. I know I don’t have support service anymore, but this a problem regarding the package, that looks like broken, so I can’t even use the product you sold me. I tried to download the .zip file for installation again from the envato market, but this too gives me an error when installing. Can you kindly check that the delivered installation package is really complete? Thanks a lot. Best regards, Carolina
Hello Carolina!
Probably your server configurations are lower than required. Could you please submit a ticket in our support center and send us the link to the site, WP, FTP access details? We’ll help you with the installation.
Best regards,
DFD Support Team
Need help with Search Results I have a photography website, and when you search for the titles of my art, I need them to return that particular image. The images themselves still show “No image selected”. That’s because the theme wants to display the post featured image there, but the image posts are images themselves, and don’t have a featured image assigned.
So, I need a search that finds attachment posts and would like to see the attachment image appear on the search results page. Can someone help me with this?
Here’s the search result issue: https://robskinnon.com/?s=Lucy+Vincent
Appreciate anyones help!!!
Hello Skinnon7!
Search result page inherits styling from Theme Options > Blog Options > Blog archive page options. As for the “No image selected”, please make sure you have set Featured images to the pages/posts/portfolios/galleries as featured images supposed to be displayed on the search result.
Best regards,
DFD Support Team
I’ve got that enabled, however a single image within my gallery can’t have a featured image because it is the “title” being searched. I have over 100 titles (images) that I want users to be able to search for, and I want that to return a thumbnail of the image. Any options to get this to work?
We haven’t changed the default Wordpress search and it supposes to search for posts/pages and not images. Probably, you will need to use the plugin to get the functionality you need for images. We haven’t tested any for this purpose so cannot provide with any recommendations.
Best regards,
DFD Support Team
Hi, is it possible to install multiple demo layouts in order to take elements from different layouts, or can you just install one at a time?
Hello Fryerben!
You can import as many layouts as you need and combine them. Please contact us via Envato contact form in case you need more details or have any questions.
Best regards,
DFD Support Team
Hi,
We bought your theme back in 2017 and have now extended our license for 6 months. We did not get a new purchase code for support and our old one doesn’t seem to work. Can we get a new one somewhere.
Thanks in advance.
Hello Econsor!
You are already a member of support forum so you can access with the econsor and your password, you can also restore the password using your email. You can always contact us via Envato contact form in case you need to restore access on the support forum or you need our assistance.
Best regards,
DFD Support Team
Hello!
Any news about a major update? With new designs or speed improvement? Maybe buddypress community based design / demo?
Thank you!
Hello Avrcata!
We do not have any new information to share.
Best regards,
DFD Support Team
Why is the customizer so slow in this theme? What can i do about it?
Hello Proxyon!
Please make sure the server configurations are as required. please try to adjust theme’s styling via Theme Options.
Best regards,
DFD Support Team
Yes, i already followed this but no other theme i use is so slow like this in customize.
I cant get rid of the picasa, xing and periscop in social network either for some strange reason?
We have extended theme options and they need server capacity to be loaded in customizer so we recommend using Theme Options.
Best regards,
DFD Support Team
They will not be displayed on site if you will not add the links. Just remove the link from the field.
Best regards,
DFD Support Team
Theme options works faster, thank you. Still the icons is visible thou i removed them. Maybe the cache. I will come back if this is an issue. Thank you
Sure, will be glad to assist.
Best regards,
DFD Support Team
Hi, I have an issue with the contact form. I need to detect the submit action, for analytics scope.
Usually I use the following scripts:
<script> document.addEventListener(‘wpcf7mailsent’, function(event) { window.dataLayer.push({ “event” : “cf7submission”, “formId” : event.detail.contactFormId, “response” : event.detail.inputs }) }); </script>
But it’s not working with the form provide by the theme. Can you help me?
Thanks
Hello R_benetton!
Could you please submit a ticket in our support center and clarify what form you are using (wp access details would be great)? We’ll check it for you.
Best regards,
DFD Support Team
Hi, we have a second menú on our custom header and we want to show links like buttons in a differents colors. To do this, we have included each menu option in a different class in “Appearence->Menus”, but it’s impossible to get to that class with css because your css estructure is very hard to understand. How can we do to change the text color of the option menu 1 that has a class named menu1? Many thanks.
Hello LOLA4!
Could you please submit a ticket in our support center and send us the link to the site, WP access details? We’ll check and help you.
Best regards,
DFD Support Team