6674 comments found.
Hi! I would purchase the theme if you could confirm that this rating plugin will be compatible with it. https://wordpress.org/plugins/bp-user-profile-reviews/ Please have a look and let me know should it work with the theme. Thanks!
Hi, we haven’t tested that plugin but I am almost sure it will work. You can let me know if there are any problems and our team will gladly help to adjust it to fit our theme.
Cheers
Alrighty, sounds good. Thanks!
Hi, is KLEO full compatible with WordPress 5.0+ and Guttenberg?
Hello, yes Kleo is ready for WP 5.0+ and Guttenberg.
Will you have an intranet demo for v5 when it comes out? We really need to switch from our current theme.
Hello, we have great plans in the short term, Our main priority is adding Elementor as an alternative to WP Bakery. Next priority is to have BP Nouveau templates implemented and then new demos. So it will take a few month to have your kind of demo
Not trying to be a pest but it’s been 4 months now – any chance you’ll have an true intranet demo soon? We’re desperate to get away from Woffice.
Hello, really sorry for the delay. Until we release a full demo with intranet functionality you can just use a restriction plugin to restrict access for non members. All the best
Hello,
Our server is in China, CDN Css is not available:
http://prntscr.com/nefamqand here is the error we monitor:
http://prntscr.com/nefbh1cdn.jsdelivr.net is NOT accessible to us, and we strongly suggest that you do not deriver any JS&CDD by any CDN.
For now, anyway to fix it please?
I am sure license is activated:http://prntscr.com/nefjnr
Hello,
I reset all option of Kleo theme, but the issue is same, these errors are produced specially on buddypress main site.
Please not that we are using the B method or BP deployment: https://codex.buddypress.org/getting-started/installation-in-wordpress-multisite/
Please let me know whether you could resolve it by update Kleo.
Otherwise, there are lost of errors: http://prntscr.com/nefpd7
Thanks
Only these plugins are activated: http://prntscr.com/nefs7b
To see what is causing your problems first you need to disable minifications and other plugins. Only then you will be able to see if it still happens and identify the problem.
Thanks. it seems this plugin changed directory write permission:https://wordpress.org/plugins/sucuri-scanner/
Sorry for that.
I have resolved the issue, and It works now.
But the issue of cdn.jsdelivr.net, is really a quite long history: http://prntscr.com/nefamq http://prntscr.com/nefbh1cdn.jsdelivr.net is NOT accessible to us, and we strongly suggest that you do not deriver any JS&CDD by any CDN.
Thanks and have a nice day.
Glad to hear you sorted it 
sergiolucianojr has the same problem, but you didn’t suggest a solution
Hi, since it happens with the child theme active I imagine it is related to some customizations done there. I responded above. Let me know
The article under the picture is a comma: https://dekodiz.ru/detali/parket-v-interere.html
In the child theme nothing has changed. Just made an update and it appeared. This may adversely affect the search for Yandex in Russia.
That is really strange since I tested multiple installs and that doesn’t happen. Try to disable some plugins and see if any is causing that. Thanks
I also have problems with the site. A comma appeared before the text. Site https://dekodiz.ru
Hello, I entered your site but can’t see the coma you mentioned. It will help to identify if there is any problem.
can you add member point function , i will order
Hi, Kleo works great with gamification plugins like http://wordpress.org/plugins/mycred/
WooCommerce Update killed Kleo Shop Page – !!! -
Right before Easter too, nice work WooCommerce 
Oh, sorry to hear that, We are inspecting and come with an update if it is a general thing.
Hi, good news
Kleo update should be available with the updated templates, so happy Easter 
Fixed everything! Thanks so much and happy easter to you too!
Awesome!
Don’t forget to rate our theme! 
Hello,
Woocommerce is updated, and some of Templates were out of date, and all of product page looks like mess, please update the templates and take as emergence.
Hello, I just update Kleo to 4.9.2, and there is fatal error with Woocommerce on Multisite with subdomain: http://prntscr.com/ndhy6e
You seem to be missing a theme file, I recommend to re-upload kleo theme.
Hello, retried, but same issue: http://prntscr.com/ndpot7, but if upload the old_version_4-4-8, it will show white page. any other suggestion?
I see what you mean, it is not a fatal error and just the fact you updated to woocommerce in your live site without doing first some tests. Woocomerce update broke some templates so please wait for today’s theme update and should be fixed
Yes, I read at https://wordpress.org/support/plugin/woocommerce/, there are lots of issue of the latest Woocommerce update, and the update process will be always stuck and cause lots of theme not working, thanks for your support.
Have a nice day.
yep, we just updated KLEO and you should be fine now 
Oh, thanks, and I just updated it, great, five star response and support.
Glad to hear that and thank you 
Hello,
it seems that there are still issues:
http://prntscr.com/nefyhtdynamic.css is will not be loaded with latest Kleo update, not only on buddypress, but on Woocoomerce site.
Also, On Woocommerce site, the size of product thumbnail is changed, and not same with Kleo before.
the reason why I did found this issue, I guess it is because of cache.
I am not sure that whether it is related this issue: http://prntscr.com/neg031
If yes, strongly suggest you do not deliver these resource by CDN, since most of CDN are regional covered, but not globally.
Please have a check, otherwise, all of sites will look like not properly.
Thanks
Hello,
I tried this plugin: https://github.com/jsdelivr/plugin-wordpress
it is jsDelivr official plugin, but it still get resource for other plugins, but still can not achieve for Kleo theme rescues:http://prntscr.com/neg73i
it seems that these resource are harden coded.
Hello,
I tracked this issue of Kleo latest version 4.9.3 , and I think there is a issue that it failed to creative and achieve “dynamic.css”
http://prntscr.com/nerulbUsually, we are using the plugin of Envato Market to update theme, and Kleo ask for purchase code now, but it failed to creative dynamic.css even after input purchase code.
After check, I found this issue are completely same on EVERY SUBSITES of our multisite.
I checked the directory write permission, there is no problem, please check the screenshot: http://prntscr.com/nerwf4
Please update and fix this bug as soon as possible.
Thanks
Hi, dynamic css is generated every time you re-save theme options or customizer. Try to do that and see if it gets regenerated.
Hello, No, it is not regenerated, is there any license limitation on multisite with latest Kleo theme now ?
Hi, Same license terms apply now as before. One license is needed for each site
Does this support Square as a payment processor?
Hi, we integrate Paid Memberships Pro plugin so you can check for any Square addons for the gateway integration since by default it doesn’t support that.
I am very interested in this theme, but there are a few vital features that are not provided by the theme when we want to add new articles, there is no add image in the article feature. in my opinion, it is a vital feature that is very valuable for SEO. Please add feature soon. and i will buy this soon!!
Hello, of course we support featured image for articles. Check the blog demo and see the images. Let me know if you need any more info
not featured that i ment, but image in article section
can we add image to article? 2-3 image
That can be added by default from the editing default interface in Wordpress. You can add as many images you need
I have a little question about one thing, on the backend, when creating menus, there are options for the menu items. when choose icon only, it looks good on computer, but display icon inline when it come to small screen… anyway, to show icon only menu items inline block? any css to overwrite?
Hello, you could make use of css media queries to target mobile devices. Please open a ticket on our dedicated site for any technical questions and our dedicated team will gladly help: https://my.seventhqueen.com/dashboard
Thank you
I were wondering you could help me identify buddy press developers that you know or work with as I would like to pay for work to customise your theme. We have installed buddy press on the theme and would like to customise that portion on our website. Or could you guys do it as well? Thanks.
Hello, you can send an email to dev @ seventhqueen.com to get a quote from our developers. All the best
Hi. All the icons on my page just stoped showing. I´ve tried many different fixes I found on the web with no luck.. can you help me?
Hi, please open a ticket so our team can check your site http://my.seventhqueen.com/dashboard/
I notice some Css flaws with the BP Distance Search (different as on BP Profile Search) – - input boxes on homepage too long (sitewide); - vertical space between description and input field too high.
Hi, do you have a link to check?
Can I write private, because the site is not public yet.
Sure, Open a ticket on our dedicated site: https://my.seventhqueen.com/dashboard
Thank you
It looks like my support has expired. Are there other options?
You can send me your link at hi @ seventhqueen.com
Already sent.
Thanks, will check it out
Hi, is there any progress?
Hi, our developers are looking into your described issue and come back to you Monday. Thanks
is there an issue with the Membership Plug in and latest update? pages are visible to all even though they are ticked as restricted to subscribed.
Hi, we are not aware of such problem. Keep in mind that if you are logged in as admin the restrictions are not taking place. Try to undo any other changes you did to your site. Let me know what you find.
I am aware of being logged in will display pages, I did test on different browsers while logged out and in incognito mode. I do think the issue arose from when wordpress was updated to version 5. wordpress, plugs ins and your template are all updated to latest versions. are there any other setting im missing besides the sidebar “Require Membership” section?
it does work for standard text pages, but doesn’t work for pages such as buddypress members or shop pages
That setting doesn’t work for the plugin automatically generated pages like Members, Groups, Shop since inside that page slug there are many other subpages. It was like this the whole time
Hello, I’m thinking buying the theme. I’d like to know if all demos are available after being chosen one : if I upload one demo, shall I be able to create another single page with the content of a page from another demo for instance ? Thanks for your response.
Hello, yes you can import as many demos as you need in the same site.
OK Thanks (and bought !)
Great, for any questions you can ask our team here http://my.seventhqueen.com/dashboard/
Hello,
I am your paid user, and when I optimize our site with a plugin of “Merge + Minify + Refresh”
https://wordpress.org/plugins/merge-minify-refresh/ I tried a lot to avoid optimize the theme resources, but It always show error at frontend, and would you please let me know which CSS or Js file that I should exclude from optimize please? please check the screenshot: http://prntscr.com/nbrpqlThanks
Hi, you should show me any errors you get instead of the warnings to understand which file is causing the error
Can you please support the “homepage” action hook?
I want to use plugins like wordpress.org/plugins/homepage-control/
Hi, sure thing
We will add it in the next update. Until then you can copy index.php to your child theme and add the hook.
Cheers
I looked at the hook and it seems it won’t be of much use for you. You should build the homepage using the page builder instead. If you still want to try it then you can add this template to your child theme page-templates folder and then choose the template when editing you homepage to use it https://gist.github.com/codezz/b54718bd47ff98e15c991aa22f6c184d
thanks @seventhqueen I have tried the template but its not showing anything on the page, just blank.
see the steps I followed 1. created the page as suggested 2. created the page-templates folder in the child theme 3. upload the above created .php template file to the newly created templates folder. 4. created a new page and selected the newly created page template via page attribute
but it shows nothing on the page, just blank
please help
thanks
Hi, I mentioned in my above comment that it will probably show nothing since our theme does not add something to that hook. You should build your homepage using our pagebuilder, should be easier.
If the pagebuilder serves the purpose I would have not taken 2 months to get back to the same request. I have tried all content options and it does not include the custom fields like listings address, ratings, thumbnails and etc. by the way I use directoriespro plugin and the listings or the listing details is not something that works on pagebuilder, just in case if this information helps.
In your previous message you clearly said if I still want to create the page then I can use the supplied code and upload it to child theme, which clearly did not work. If you can add support to the basic hook system that would be a great help.
thanks
Initially I thought that woocommerce adds something to that hook but no. Maybe there are plugins to add something to that hook? Our theme doesn’t use it and that would mean to change the whole way our templates work. If you find a plugin to add something to that hook you will be able to use the code I provided with the page template
Hello, Since upgrading the kleoNavMenu is no longer showing in the header or anywhere on my site. I have verified the menu appearance settings. I have also reset the section to defaults under theme options.
Hi, please make sure Stax builder is not active since if you activated it and haven’t built the header using it, it will show a blank header.