8686 comments found.
Hi there, is there a way to have the countdown just shows the days at all?
Hello!
No, sorry, the script generates automatically days, hours, minutes and seconds. You should hack the JS file (not recommended) or build your own function. You can build it via PHP, it is very simple for a developer with basic skills. An example taken from the web: https://stackoverflow.com/a/1735272/912677
Best 
Hello undsgn team!
I’m working with this template for a client and I wanted to add something simple I saw in the demo.
In the megamenu, I can see there are vertical white lines as separator dividing the columns in the megamenu. But in the website I’m working on I can’t see these lines. How can add these separator lines in the megamenu?
Also, If I had like 2 columns, the megamenu is too wide and looks empty with too much space, so it only looks good if I had like 4 columns in it. How can I change the width of the megamenu?
Many thanks!
Hello, the border among columns is automatic and depends on your skin. I should see your site to better understand what’s wrong: maybe the dynamic stylesheet hasn’t been compiled correctly, honestly I don’t know without seeing the site. Is that possible?
About the number of columns: the Megamenu is built to be displayed at full width, the width is calculated via JS to fix the layout, in the same way it is calculated its position, so I’m afraid there isn’t a built-in solution in this case.
Let me know, best
Hi! I need a “Our Team Page” with a search feature for members and some type of filter like by City. It is possible to achieve it?
Hi mohloko and thank you for interest!
Yes it’s possible to use filters also for the Team Members, if you have problems create this (since it’s not part of the Demo Contents) just open a ticket in our Help Center. Anyway confirmed!
Hi there!
i was trying to import the Portfolio Carousel hompage but it only says nothing found, how can i fix this?
Hello!
Portfolio carousels, by definition, work by using portfolio items, so make sure you have some portfolio items or import some: https://undsgn.d.pr/irm0a0 and https://undsgn.d.pr/4tqljT
Let me know, best
I’m having difficulties with the navbar of my site. If you visit the homepage https://momofilmfest.com/ you’ll notice that the navbar takes a moment to load and then pushes the main content down.
For a new user on the site (with no cached content) this can take a few seconds and provides a sub-par user experience.
Is this a known issue with Uncode which there is a solution for? Thanks
Hello,
as far as I can see from your site, all the script tags in the code are commented at a first load: https://undsgn.d.pr/fotp2D This behaviour doesn’t come from the theme, so you should look for the “culprit” among your plugins maybe. Uncode has some javascript functions run at the same time the browser reads the relative nodes in the code, but if something blocks the code their working will have a delay, of course.
If you need more support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi, I have been able to setup my site with the theme but it doesn’t work at all on the latest version (12.1) of Safari. Just shows a black screen all the time. It works well on other browsers.
Please kindly help with this urgently ASAP
Hello Build14me!
Do you see the demo fine on Safari https://undsgn.com/uncode/ ? Since we do and nobody else reported the same issue, the problem could be an extension you have on Safari. But if you see the demo, instead, I’m afraid I have to ask you to open a ticket in our Help Center, so our dedicated support theme can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Let me know, best
Hi, there, I can see the demo site on Safari. I have opened a support ticket. Thanks
Thank you too, best
hi there my licenced siters are showing this error:
https://tppr.me/gSU5d@import url(http://fonts.googleapis.com/css?family=Open+Sans:400,800,300,700);.tp-caption a{color:#ff7302;text-shadow:none;-webkit-transition:all 0.2s ease-out;-moz-transition:all 0.2s ease-out;-o-transition:all 0.2s ease-out;-ms-transition:all 0.2s ease-out}.tp-caption a:hover{color:#ffa902} </style>
your import is using http instead of https! can you let me know a fix
thanks
bo
Hello!
The error comes from Slider Revolution as far as I can see. What version of the plugin are you running? Have you look among the slide settings and checked if everything is set properly?
Let me know, best
Can you do create an Off-Grid element that spans between a Page, and Content Block (ie; Header)? Can’t find a way to do it? Thanks
Hello!
Sorry, I’m not sure if I have understood correctly, but aren’t you talking about something like this: https://undsgn.com/uncode/homepages/creative-digital-agency/ ?
Let me know, best
Yes. Like that. Is that using a Page and Content Block (ie; Header)?
Yes, it is, the Header is a Content Block and the off grid section is in the first row of the content. You can install the single page and check by yourself: https://undsgn.d.pr/xBFuRC – https://undsgn.d.pr/4Em6na
Since the recent update 2.0.3 non of our “scroll” animations and carousels are working. Is there a way we can roll back to a previous version?
Hi BiznetDigital! We are sorry but it’s not possible to understand or debug just in words, unfortunately we don’t have similar reports and we need to check to understand the issue. Anyway animations are not changed in this update and from a quick test everything is woking as expected. Can you please share your URL so we can check?
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
I updated the max input vars through the hosting service but your system status on uncode settings still states that I haven’t changed my max input vars. Could you let me know what happened?
Hi Gritdevelops! Uncode uses a standard method to detect the Max Input Vars, to test this you can also install a popular PHP debug plugin like “WP Server Stats”: https://wordpress.org/plugins/wp-server-stats/
When activated go in the report page and search in the page “Max Input Vars”. You should see the same results alerted by Uncode (not that you’ll see two columns, the first is the local value, while the second refers to the server master limit).
Fall in love with your design. But i only need a mobile friendly theme for our company’s blog (without shop, pofolio…) Could you please support?
Hi Nhunglth and thank you for interest!
Yes confirmed, this is possible, did you check some real Uncode based websites from our showcase? Here you can find lot of company blog (without shop, pofolio…): https://undsgn.com/uncode/showcase/
I like this theme: https://undsgn.com/uncode/homepages/blog-newspaper/ (But i only need it for our blog, without (without shop, pofolio…). Can I do it?
Hi Nhunglth! Yes confirmed you can use it also with Portfolio items. you just need to change the modules query from Posts to Portfolio.
That’s great. I’m afraid the data is too heavy for the blog site. Please confirm that you can support me when I buy this theme but only need it for Blog. Make sure the site runs smoothly. So i can buy it now
Hello!
Of course, by purchasing the theme you also have six months of dedicated support included in the price and you can renew the support after that period if you need it. About the site optimization we can recommend several articles among our docs, for instance: https://support.undsgn.com/hc/en-us/articles/115004168269-Optimise-for-speed-performance (with some examples of real sites by our customers running Uncode).
Best
Hi, I’ve just updated to Uncode v2. May I know why does the Theme Options admin look like this? https://imgur.com/rtYvfFZ
Hi volsg! This is caused by some extra plugins you have that is coded in an “aggressive” mode, they should look like this, try to disable extra plugins: https://support.undsgn.com/hc/en-us/articles/213455389
I have one wish regarding the Justified Gallery gutter sizes: The difference between 1px and half-gutter size ist rather large. For image/media galleries, half gutter is (IMO) looking too large while 1px is too small. A setting allowing to input gutter in px would be amazing. For me personally, a 10px gap between the images would look most elegant. (actually, I found a way to change this for masonry and other isotope me media gallery layouts via CSS, but Justified layouts seem to be more complex). Otherwise great theme!
Hi pxw and thank you for appreciate Uncode! We don’t have this options since all Uncode theme is based on mathematics calculations, not easy to explain here but there is a solid matrix behind most of the modules. Justify is a bit different since it’s based on JavaScript and you need to modify the app.js relative code about line 3769: https://undsgn.d.pr/Y56cdk
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Thank you @undsgn – that worked perfectly!
Hi pxw and thank you for confirm! 
Hello,
sry, but I have to ask for some additional questions
Please:
1/ Can I use masonry layout as home? Just for images with lightbox function (no portfolio)?
2/ And if is that possible, can I choose hover over these thumbnail with text info? Not just the magnifier icon or crosser icon…
Thanks you very much for answers!
Hi maraflyr! 1. Yes confirmed! 2. Yes you can also have a small text when you over the thumbnails (title, text and category if needed).
Hi,
1. Is it now possible to have a different menu style (right, left, justify, etc.) for each page?
2. Is it now possible to have a different layout style (wide, boxed, no frame, frame) for each page?
Thanks!
Hi keyhanjun and thank you for interest!
1. Although Uncode is flexible, with a commercial theme we try first to replicate the most common web-design and usability patterns. Multiple menu styles within the same site is not common and could disorient most visitors. In any case if you need to apply different menu styles to different pages for special needs, you can use this hook: https://support.undsgn.com/hc/en-us/articles/360001066858
2. Basically you can use the same code with slightly modifications.
Love your theme, excellent work!
Just one thing I miss before buying… Please is somehow possible achieve with this theme layout like that one – https://newnotio.fuelthemes.net/adamwarlock/ ? (mean horizontal one column portfolio)
Thanks for answer.
Hi maraflyr and thank you for appreciate Uncode!
Yes sure this is possible, confirmed! This is a website based on Uncode with this layout ( https://qubavr.com/ ) and if I’m not wrong there also a few other examples in our showcase: https://undsgn.com/uncode/showcase/
Glad to hear that, thank you!
Thank you for confirm!
I cant find the Blog Newspaper Template in the Demo Single Import 
Can you please help.
Best regards
Hi nikolaibrinckmann! Probably you have an old version of Uncode, this layout is part of Uncode 2.0, you need first to update the theme to last version that also has the last version of Demo Contents.
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi there, wanna ask somthing, is it possible to change 1 license to another email? I purchased 2 licenses for this theme, i want to change 1 license for another email, is that possible?
Hi viruszgirl! Since licenses are managed by Envato and are connected to your Envato account you need to ask their support if it’s possible change the user that is connected to a Purchase Code. Please find them here: https://help.market.envato.com/hc/en-us/requests/new
Hello,
I’m not using this theme for an online store – so I want to remove the Search Icon and the Cart icon from the menu. How can I do that?
Hi callmealexnow! You find these settings in the Theme Options > Navbar > Menu > Additionals: https://support.undsgn.com/hc/en-us/articles/214001905
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi there, I had set 6/12 on the responsive tab for a product post to display 2 columns on mobile. But all the products only appear on the left columns and the space on the right is empty. Is there something that I’m doing wrong? Would appreciate your input. Thanks in advance.
Hi heyrussell! You need to modify the responsive settings and the total width should anyway be 12: https://support.undsgn.com/hc/en-us/articles/214003625#&gid=1&pid=7
I set tablet at 3/12 and mobile at 6/12 like your example link but it only adds up to 9/12. This is what it looks like. https://imgur.com/a/UKWl79t
I tried 3/12 for tablet and 9/12 for mobile and the first column takes up 75% of the screen. https://imgur.com/a/J4qFqRw
Tablet looks fine, for mobile the second column does not display at all. I set mobile width at 570px even tried 300px and 980 px. But nothing works.
We are sorry but it’s not easy to help without a check to the site, just in words and just with these two small screenshots. Anyway it seems you don’t need to change the columns as your request… It seems you need to change the responsive breakpoint of the Posts module, in case set something like 100 in the last value to have 2 columns on mobile: https://support.undsgn.com/hc/en-us/articles/213456829#&gid=1&pid=9
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Is this because my content post is placed in a single column? Will placing product content posts on 2 column duplicate the same items in 2 columns?
Please check our last reply and the link we shared, these are not the columns (grid system as you requested) bu the number of thumbnails in mobile.
OK, got it working. It had nothing to do with the responsive tab. Just had to set the Module third step to 100 like you advised. Thanks a lot!
Yes as noted in my last message, thank you for confirm!
