17911 comments found.
Pre-sale question: What options do you have regarding emails? 1. Is it possible to fully customize the layout of the emails? 2. Is it possible to integrate Mailchimp, Sendinblue or another tool? 3. Is it possible to integrate with Zapier?
Additional question: is it possible to use WPLMS with a custom theme? I already have a theme and I would like to integrate all the course options in my own theme.
1. Yes, you can edit email content and there is a live customizer for emails : http://prntscr.com/ngqzbw
2. It is possilble to integrate lists with Mailchimp using our addon plugin.
3. We’re building a webhooks function which would enable this.
4. Yes, it is possible. For example you can use elementor and elementor pro with WPLMS to create your custom look and feel and only use WPLMS where you need to use. You can also setup wplms on a sub-domain as a learner area.
Hi there, I have just installed WPLMS and I am using my custom theme. However, all courses are giving me a 404 error or showing a blank page when I’m using the custom theme. When I switch back to the WPLMS theme, everything is working fine. Why is it not working with my custom theme? I have also tried using the Twenty Fifteen theme, but does not have any other result.
You will need to add 1 line in your custom theme . Please post on wplms.io/support and share the link of the topic with me here. I will help you.
Hi, can you please help me with https://wplms.io/support/forums/topic/use-of-custom-theme/. I can not use my theme/wplms at this moment and I have to wait for your reply.
Even disabling all WPLMS plugins made my custom theme crash. Some CSS functions are not working anymore..
No, some of the plugins are required like vibe customtypes. I am checking the topic right now. Please make sure you’ve shared FTP details of your site as well.
Hi there, the issue has still not been resolved. I haven’t heard anything in 4 days..
HI
How can i set another email when a student purchases a course then a mail gets sent to different email addresses but only for a specific category, below a short demonstration:
this will be set like this and does not ever have to change so any snippet of code i can use to accomplish this will help please.
Category A
Course A – send to mail@mail.co.za
Course B – send to mail@mail.co.za
Course C – send to mail@mail.co.za
Category B
Course A – send to mail@mail.co.za and mail2@mail2.co.za
Course B – send to mail@mail.co.za and mail2@mail2.co.za
Course C – send to mail@mail.co.za and mail2@mail2.co.za
Category C
Course A – send to mail@mail.co.za
Course B – send to mail@mail.co.za
Course C – send to mail@mail.co.za
Category D
Course A – send to mail@mail.co.za and mail2@mail2.co.za
Course B – send to mail@mail.co.za and mail2@mail2.co.za
Course C – send to mail@mail.co.za and mail2@mail2.co.za
Category E
Course A – send to mail@mail.co.za
Course B – send to mail@mail.co.za
Course C – send to mail@mail.co.za
This can be achieved simply by adding the users with those emails as instructors of the course and enable the touchpoint for “Course Subscribed ” from wp-admin -> lms -> settings -> touch points : https://wplms.io/support/knowledge-base/touch-points-emails-messages-notifications/
HI sorry, no dont think this is the correct solution, i want another mail for the invoice and order of a course to go to when a stutent purchases a course
i just want to attach an additional recipient to a specific category of courses when a new order has been made so that mail1 and mail2 get the new order email send from woocommerce
any feedback?
If the second email id a static value for all categories ? Then we can give you a small code fix to achieve this.
im not sure what you mean? the second email address will stay there and will not change, it is just 1 extra email that i need for the courses in category B and D for when the student pays for the course then the invoice and order of that course must be received by two mails instead of just one
any feedback?
Just need to know two things: – the mail2@mail2.co.za is static or you need a panel to add this, can we add this additional email as cc or bcc ?
the mail2 will be static for the 2 categories of courses and it can be added as cc, thank you
ok, these type of customisations are usually charged but this is an exception. Try below code (paste in WP Admin – Appearance – Editor – WPLMS Blank Child theme – functions.php ) :
add_action('bp_send_email',function($args){
if($args[1] == 'student_course_subscribed'){
if(!empty($args[3]) && !empty($args[3]['tokens']) && !empty($args[3]['tokens']['course.name'])){
global $wpdb;
$course_id = $wpdb->get_var( $wpdb->prepare( "SELECT ID FROM $wpdb->posts WHERE post_title = %s AND post_type='course'", $args[3]['tokens']['course.name'] ) );
if(!empty($course_id)){
if(has_term('business','course-cat',$course_id)){
$args[0]->set_cc('mail2@mail2.co.za');
}
}
}
}
}); In above code, the course category “business” (category term slug ) and the cc email is “mail2@mail2.co.za”
thank you so much for this, how can i insert another category?
i have two categories that need the second mail, “insurance-courses” and “e-learning-courses”
Change this “has_term(‘business’,’course-cat’,$course_id)” to “has_term(‘category1’,’course-cat’,$course_id) || has_term(‘category2’,’course-cat’,$course_id)“
dear support, i have already extended the support. However it still keep showing me this -> Your support has expired ! To continue receiving support for WPLMS, you need to extend the support.
Please look into this
Invoice ID:17123e9baeed4a9dbe0255ba9e6725bd
i have tired logging in with Envato, but I have still receiving the message.
checking right now.
Updated, all should be resolved now.
I need some information about WPLMS license that which one should I buy. I’m planning a learning website with the following conditions: 1- we are going to sell some courses online 2- we have membership with monthly charge for some daily courses 3- all banking transaction will happen by woo-commerce 4- I’m going to buy WPLMS Application to integrate them 5- both WPLMS site and application will works only under one domain name 6- all course’s contents are video’s
yes all of this can be done with wplms . Wplms app pulls and sync all the date with website and activities performed by user in app will be synced on website also . Before using course applications please note that once course is set to receive applications students cannot purchase it as there will be not pricing shown for that course , only apply for course will be shown .
Hi,
I am not able to locate “Curriculum” in LMS -> Settings -> General -> Course Menu What should I do to get Curriculum appear in Course Menu?
Please check and do the following things : 1 . goto wp-admin -> lms -> settings -> make sure that “show curriculum below course description” is disabled . 2 . Then goto wp-admin -> lms -> settings -> course menu -> click the reset setting button below and then check if curriculum tab appears in course menu or not .
Thank you, it worked! 
I just signed up for a free trial of Video Vibe and S3 plugins, but it says my free trial expires the same day. Is this correct? I would be nice to have the trial for more than just a day. Thank you.
The free trial should expire 30 days after. Let me check this, we can enable the free trial again for you.
Hello, when receiving a purchase through Woocommerce the course is not automatically active. I have to activate it manually, how can I activate it automatically when I make the payment? Thanks
Please confirm, Is the order being marked as complete by woocommerce ?
Yes, is marked as complete
Help im using Payulatam for payment
Ok then please check if the products which are being purchased has a connected course in their settings
Are associated, correct, Help please
Ok, last think you can check Course – activity area and see if the student subscribe date and time matches that of the order. Please send me details of your site at email vibethemes@gmail.com with subject “wplms support”
Sended, thanks
Hello, in our WPLMS we now sell a code and the idea is that with this code people access 1 year of all courses. How can I achieve it? If I use codes per course it would be by course and without validity and through coupons of Woocommerce it does not work either
Create a course bundle : 1. Create a product 2. Add all the courses in the product 3. Set the product as subscription with duration as 1 year. 4. Now create a coupon for this product in woocommerce.
Done, i created the coupon, but how can the user redeem it ? Thanks
Now just need the user to buy the product, copy the product url and add “?redirect” in the url this is the direct checkout link. You need to enable direct checkout at wp admin – wplms – misc. – direct checkout – send user to cart or checkout. After this setting if you open the new url in browser you will be redirected to the cart page with the product in your cart. Now, I can suggest that you can create a landing page for purchasing this, and add a button like “click here to get 1 year free subscription” in the page with the direct checkout URL. Also mention the coupon code in the landing page, so user knows the coupon and when he clicks on the button and he can apply the coupon code in the cart and on order completion gets access to all the courses.
Hi, I have already adjusted the configuration and it should work, however it does not work. When I add the url of the product with? Redirect and go in an incognito window, it sends me to the empty shopping cart. What other option should I modify?
Solved, thanks so much
Thank you for updating here.
Hello,
12 days ago, you mentioned that you will modify or add the setting. Does the new update released today includes this? It seems not … Below is the message for your reference.
Thanks for your reply! However, it is not what I mean. Let me describe in more details. I would like to let user clicks the unit link: https://imgur.com/yHHNV34
and then the webpage showing up is with left hand area like this: https://imgur.com/V5rDYM4 currently it shows like this: https://imgur.com/aO78ixW
Please kindly advise how to make it. Thank you very much! vibealex
vibealex Author Team 12 days ago
okay we get it now . This feature does shows the free unit link, lands the user to course status page in which unit shows like this until it is marked as complete by the student .
We are modifying this setting or adding another setting in lms -> settings for sure for this according to your need.
Working on update .It will be released within the end of next week .
Yes this is included in the update. You need to enable this feature in wp admin – lms – settings section. A user who is subscribed to the course can click on the course curriculum on the course page and get redirected to the course status page.
Got it. Thank you so much!
I am not able to receive any email notification from the support forum ( https://wplms.io/support/ ). I have comfirmed that there is no email on the spam section.
Resolved now.
Thank you. Please also delete the above screenshot as it shows the email address.
Hello. I would like some guidance on how to update the theme to V. 3.9.2. I attempted to open a support ticket but I found it to be impossible to do so. Please see how you can make it easy for your customers to get supported. Thank you…
replied on your topics
Hello, I started a new topic on the support forum and it is marked as spam after having edited it two times. Here is the link to the topic: https://wplms.io/support/forums/topic/hide-admin-and-student-role-from-bp-members-directory/#post-206005
Thanks!
Hi topic will show up in other issues .
Thanks Alex, it is now showing up.
PDF Certificates update many times from 1.1 successfully but still asking to update to 1.2 ?
We’re releasing 1.3 in few minutes.
Got it
Hello support, can the support look into this 2 issues as soon as possible. Students are not able to view their certificate in PDF and the verification of certificate is not displaying the certificate properly after using the pdf builder plugin (set to pdf copy only).
https://wplms.io/support/forums/topic/pdf-builder-plugin-pdf-certificate-deleted-how-to-regenerate-back/ https://wplms.io/support/forums/topic/pdf-builder-plugin-certificate-verification-is-not-displaying-properly/Please help to fix the display of the certificate showing out the PDF copy and not the image copy (the image copy is mess).
I have updated the WPLMS to 3.9.2. However the issues are not fixed, they are still not displaying the PDF copy. Please help! thanks.
checking…
Issues are still not solved. Please expedite this
Please advise when can we get a solution to the pdf certificate display?
We’re working on your request right now.
this is creating big issue for the students, please rectify it asap
Both the issues reported by you are resolved and plugin update is releasing in few minutes.
Hi! I’m trying to set courses directory page to be full width, i.e. without course sidebar. I changed various layout options in settings but the page stays the same. Also I’m talking about this kind of page: https://wplms.io/demos/demo5/course-cat/business/ In the demo you have empty sidebar. I want to remove it but can’t.
It is not available but it is possible. Please post on wplms.io/support and i will share the fix with you.
Replied on topic with fix.
we need categorization and filter system, allowing visitors to filter the users as per their stream and area of expertise like we do in https://edfinite.in/all-courses/ page, where visitors can filter courses as per categories we need same type of functionalities for the above mentioned pages. Please help
Well this is not available as of now in wplms .It is quite a feature in itself .Would require a little much of code . There is no short fix available for this as of now
is paid customization available for this?
Well sorry we could not take this as of now as it will require much coding .Its a feature in itself .
So this will never be accomplished, as I don’t have coding skills and you don’t have time to do that, is possible as I said can pay you whatever the amount you quote. Money is not an issue sir.
Please send me an email at vibethemes@gmail.com if possible share all the details of the customisation with me. Make sure the subject is “wplms customisation”
mail sent please check
Got it and replied.
Hi, I have purchased “wplms batches” add-on, created two batches under one course, but that course has multiple pricing (“wplms_show_more_products” function), which “Force Batch enrollment” does not reflect. How do I fix this? Thanks
Well the forced enrolment will work only when user will be added to course by purchasing the course from on of the available options .then user will be asked to join any of the batches .
ohh, thanks for the explanation, appreciate it!
we have 4 types of logged in accounts viz. student, instructor, employer and rolemodel – we want to edit profile menu of the logged in users differently, i.e. different profile menu for different logged in users, How to do that please guide???
replied on the topic .
replied on topic
replied on topic
Hi, How do i redirect course page to a custom page? example from “https://abc.com/course/software-training/“ redirect to “https://abc.com/hello-world”.
And exactly why you would like to do that ?
You can also use third party plugin for the same .
Your support team has been promising to get back to me via email but when the day comes that I’m supposed to hear back I do not. Then I reach out, and the cycle repeats.
I am checking this asap, we really do not recommend emails for support because the emails are not reachable. If possible I would still recommend you to post your query on wplms.io/support and we’ll get back to you asap.
Isn’t the same support team managing the support email and the support forum?
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