8686 comments found.
im using the isotope grid to display thumbs. is it possible to add a search text input to search the isotope?
Hi niksoftware! If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately (or at least with an account that bought the theme)! Thank you! https://support.undsgn.com/hc
Hi, is it the correct behaviour that content from a “content block” – in this case a custom wooproduct header with desription – wont show up in wp page search results ( the live search plugin from uncode )?
Hi chrtekock! Not sure to understand the request but Content Blocks will never show as separate content, they are just page fragments, when you use the search you see the contents of the page.
Hi, thanks for your fast answer! Let me explain: I need a woo product page layout similar to a landingpage with a cto in this case the “buy” button at the bottom and the text on top. woo default product pages are buidt the opposite way, with the desription below. so i created a content block with the product desription and salesfunnel text and used it as a header. but this way the whole content is lost for the page search. I was wondering if theres a reason why content block is excluded from search. Wouldnt it restrict the flexibility of the system unnecessarily?
Hi chrtekock! When you use the search WordPress is only able to search in the Page Contents, it’s not able to navigate also in the Header contents. Not sure about the layout but you can use the excerpt of the page to insert useful information you want to display with the search results.
thanks. good to know. i moved the description block via functions.php so its ok for now. just wanted to make sure that my installation has the correct behaviour. nevertheless, awesome work!
Hi chrtekock and thank you for confirm (and for appreciate Uncode!) 
Hi, how do you upload a custom font to use it with uncode theme?
Hi Finnair_promo! Here you are: https://support.undsgn.com/hc/en-us/articles/214006085
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
I am interested in buying the theme. Is it possible to have an animated thumbnail for the portfolio grid (without opening any lightbox)? And it a border around the whole website possible as well?
Hi kirarja and thank you for interest! 
1. Do you refer to something like this? https://undsgn.com/uncode/homepages/portfolio-agency/
2. Yes it’s possible to have a frame around the pages:
https://undsgn.com/uncode/homepages/classic-firm/
1. Actually I was wondering whether this could not only be a zoomed image but also like a gif or video something ‘moving’
Yes it can be a gif.
oh that’s great! thank you!
Thank you for confirm!
Hi! Thank you for this theme. I have a quick question which will help me considerably when working with your theme. I need to display 2 columns in mobile view. I want to have 2 columns side-by-side in mobile so i don’t have to display my project logos one by one. How can i do that? thank you!!!
Hi ChronicQuip! You can have 2 columns both if you refer to the grid system ( https://support.undsgn.com/hc/en-us/articles/214003625#&gid=1&pid=7 ) both if you refer to the Posts or Media Gallery Modules (in this case set here something small for the last value, like 100 https://support.undsgn.com/hc/en-us/articles/213456829#&gid=1&pid=9 ).
Hello, First I want to thank you for your awesome theme. But I have a slight problem with the backgrounds. I put different backgrounds in my sections and they are loading in a weird size before getting in place. Can you help me fix this ? Thanks
Hi pandorme! What you mean that they are loaded in a wired size? Sorry but without a preview it’s not easy to understand if you have a wired issue. If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
PS: Thank you for appreciate Uncode!
Not sure why, but my homepage blog is not refreshing when I make a new post…? www.jeanmarcledoux.com
Hi imtrying! Without logins I’m not sure but it can be cache related, probably with this plugin you need to flush cache manually: https://undsgn.d.pr/wZUStt
Our cache plugin suggestion is WPRocket that handle things like this automatically: https://support.undsgn.com/hc/en-us/articles/115004168269-Optimise-for-speed-performance
Hi, just wondering if your Pricing tables allow you to insert icons? thanks
Hi decoded- and thank you for interest!
We are sorry but this is not an actual option.
Hi, I’m not sure if I’ve found a bug. I’m using Anchor links to link to parts of the website (one page site) but on mobile, the links always jump to the top, it’s fine of mobile and the ‘Creative Artist’ demo also works fine, but I can’t figure out how to fix this.
Hi Curate_1! We are sorry but without a check to your site is not possible to understand what you are missing or if this is a bug (I don’t think if this cannot be replicated in our demo and other users didn’t report so far).
Hey, thanks for the quick reply. Here is a link: https://sovahla.curatecreativedevelop.co.uk
Yes I see, did you try to disable all extra plugins?
What is inserting all these scripts? https://undsgn.d.pr/P9CT9G
Those are for some custom JS I’ve added and that is what’s breaking the scrolling. I’ll figure out a work around, thank you for the quick help. Brilliant theme.
Thank you for confirm! Brilliant layout at your site too!
Hello,
I have a presale question. I would like to know your Shop/Fashion Ecommerce template is multi vendor/marketplace enabled. As we plan to purchase, if it’s a multi vendor website where sellers can manage accounts, and also sell their items to buyers.
Thank you.
Hi achillesvfx_ and thank you for interest!
This is not a native feature of WooCommerce but there are dedicated extensions: https://www.google.com/search?q=woocommerce+multi+vendor&oq=woocommerce+multi+vendor&aqs=chrome..69i57j0l5.3396j0j1&sourceid=chrome&ie=UTF-8
Thanks for your response.
Well I know it’s not.
I asked if your theme supports Multi Vendor WordPress Plugins like Dokan, WC Vendors and WC Marketplace. If so, I’m purchasing.
Hi achillesvfx_! Yes it works and if you have any problem related refund is granted so you can test your own risk free.
Thanks for your response.
Thank you for interest!
I tried installing but every time I attempted to upload the theme zip into wordpress I kept recieving a “the download link has expired…’. Can someone please advise on what’s going on and how I can get the download files that work. Thanks much
Hi trainwithtim! We are sorry for this issue but it’s caused by server settings (very low upload limits), please find all info here: https://support.undsgn.com/hc/en-us/articles/214006185
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi! I love your theme so much that i put it twice in my cart and now i paid for it twice 
. is it possible to pleeeaaaase refund me for one? I would be so grateful! your theme is stunning, but i could really do with the money back and buy my hosting with it… thank you so much
Hi aanvisinghania and thank you for appreciate Uncode! Approved now!
uncode/woocommerce/content-product.php uncode/woocommerce/content-single-product.php uncode/woocommerce/single-product-reviews.php
hi, woocommerce is telling me this templates are obsolet for uncode. any updates when will this be fixed ?
Hi engagestock! Did you use the new uncode version 2.0.3? https://support.undsgn.com/hc/en-us/articles/213454129
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi there. We have uncode already and want to know if we download a single demo layout – portfolio > bureau which uses off-grid, so we can see how the settings are configured, will it affect our existing theme settings and pages. Because if it will then we will not want to import the demo and will need to find another way to figure out how to set this type of layout up. Your help would be appreciated. Thanks in advance
Hi gailstorm! If you want to import only the layout you need to import with the Selective Import option, with this method you’ll have only this page added and no modifications to existing Theme Options: https://support.undsgn.com/hc/en-us/articles/214001065#&gid=1&pid=3
when using an Isotope module, is it possible to create a direct link to the data-filter menu link? we want hard links linking directly to the link.
Hi niksoftware! This is possible if you use the Pagination mode that is a bit different method for filtering and loading elements, ex: https://undsgn.com/uncode/blog/blog-boxed-grid?id=index-15588655905&ucat=7
what is the link for show all?
It’s just the URL of the page: https://undsgn.com/uncode/blog/blog-boxed-grid
Hi, is it possible to use the “disable tracking” option of the uncode privacy plugin with the 2 part google tag manager code ( which needs to go in the head and body tag)?
Hi chrtekock! No sorry this is actually not an option, in case please send a feature request since it’s a good point: https://support.undsgn.com/hc/en-us/articles/213714949
Why I get this message when insert the Envato Purchase Code : There is a problem contacting the Undsgn server for the Purchase Code verification. Please disable any firewall service, deactivate any possible server authentication, verify you have an updated cURL module, verify if your host is blocking connections to external domains and make sure to whitelist ‘api.undsgn.com’. Please consult this page and if the problem persists, contact the theme author.
Hi Yohantan26! Did you verify the above suggested possible causes of Product Registration not working? The most probable is the use of Firewall, Server Authentication or out of date cURL version. If you are not able to debug yourself please open a private ticket and insert your private logins so we can access and check for you, please open a ticket from here: https://support.undsgn.com/hc
Problems with RTL – The theme states it supports RTL. However i cannot find a way to alight right the text of a woocommerce description product. as you can see here: https://hedvalmoz.com/product/%D7%96%D7%94-%D7%9B%D7%AA%D7%95%D7%91-%D7%91%D7%A9%D7%9E%D7%99%D7%99%D7%9D/ it seems to be coming from the theme, as it does not happen when I disable the theme. Can you please let me know what css addition needs to be placed in the theme.
Another thing I cnnot fimd, is a place to set the default column text alignment, and even though WP is set to an RTL language the default text alignment of every column is left.
Hi digibooms! 1. You have some codes that don’t comes from the theme, anyway you can try to add this code:
.product .col-lg-6,
.woocommerce-product-details__short-description > p {
text-align: left !important;
}
For the second question do you refer to this option when you use WPBakery? https://support.undsgn.com/hc/en-us/articles/214003625#&gid=1&pid=3
Thanks! as always, very helpful:) Seems like you forgot to reply to my second question…
Please check above, sent few minutes ago… Normal text is right aligned (for example a simple blog post) but you need to set when you use the Page Builder with the dedicated option: https://undsgn.d.pr/5zUTUe
the above code did not work but copied this from page source: .row div[class=col-lg-].align_left > .uncol > .uncoltable > .uncell > .uncont, .row div[class=col-lg-] .row-inner .align_left > .uncol > .uncoltable > .uncell > .uncont { text-align: right; } and it works
Thanks! love your theme. Super great on performance
Hi digibooms and thank you for confirm! The error is that in the suggested code we aligned to the left not to right, anyway this is what we have natively if we test our demo without codes: https://undsgn.d.pr/JPT8HY
I’m having the same issue as LC_D
“Hello, my ’Copy and Paste’ functionality has recently broken within the Uncode Visual Composer (WPBakery Page Builder). It’s not the copy/paste within a module but copy/paste from the outer most module – copy/paste from page to page doesn’t work either.
https://www.dropbox.com/s/4w5bplhx7dw0p0r/Broken.png?dl=0I’ve checked updates, looked into versions, deactivated and uninstalled/reinstalled any and all unrelated plugins. Any ideas?”
Hi mcalas! Did you opened a ticket in our Help Center as suggested to the other user with this issue? As noted we are not able to replicate and other users don’t have this issue (otherwise here you should see thousand of similar messages), please open a ticket so we can access your installation privately and debug! https://support.undsgn.com/hc
PS: did you tested another browser? Maybe it’s caused by some browser extensions?
Hello! two quick questions:
• Is there a way to make SUBMENU / DROPDOWNS transparent just like the main menu? • Fix the padding so the DROPDOWN is closer to the arrow?
https://www.dropbox.com/s/h0m2e4rw754s1cc/Screen%20Shot%202019-04-23%20at%206.07.40%20PM.png?dl=0Hello!
I can only provide a starting point, since the header is well balanced in that way and perfectly working, and you are trying to make it work in a different way that could generate issues in edge cases we can’t support, of course.
For that particular case you show in the screenshot, you can use this snippet to move the submenu upwards and remove its background color:
@media (min-width: 960px) {
.menu-horizontal .menu-smart ul {
background-color: transparent !important;
margin-top: -20px !important;
}
}
Just change the snippet as you prefer and paste it into your child theme or “Theme Options > CSS/JS > CSS”.
Let me know, best
You guys are the best. thank you!
You’re welcome.
