12982 comments found.
Hello
I want to know how much storage space is needed for Ronneby? My hosting is 50GB of web space and that’s not enough. Can you help me and tell me how much space is needed for this theme?
Thanks,
Mélanie
Hello Mélanie!
Pleas check theme requirements here. Could please submit a ticket on support forum and clarify the issue you have faced with? WP and FTP access details would be great so we’ll be able to check the site and request.
Best regards,
DFD Support Team
Hi there, ist it possible to use different menus on different sites, e.g. menu “start” on page start, menu”contact” on page contact … Thx for a short reply
Hello Voelkli!
There is no option to define the menu per page but you can use different header styles. For example, header styles 3 and 4 uses separate menus.
In case you need more details or assistance, please submit a ticket on support forum.
Best regards,
DFD Support Team
hello, i’m ktech’s manager in korea thank you for your great theme
well, i wanna custom social icon and link in my footer. (naver blog which is a korean sns)
but i can’t customize the social icon in theme option.
could you kindly answer my question.
thank you for your quick support
ktech21.com is our official homepage.
Hello Ktech21!
Could please submit a ticket on support forum? We’ll check what can be done.
Best regards,
DFD Support Team
Hello, I put the animated text on the second line. After that, it’s jerking. How to fix that. http://tiny.cc/wred6y Thanks
Hello Varghesedxb!
The text supposed to be set in one line as when the text is deleted, the space for the text is also removed. Please try some space in the first line http://prntscr.com/nlwapy, it should help in your case.
Best regards,
DFD Support Team
Thanks, Another question. Can you move this closer to the image popup. https://prnt.sc/nlxn6m
There is no option, could please submit a ticket on support forum? We’ll check what can be done.
Best regards,
DFD Support Team
Hello, Please could you let me know what css code should I use to make the contact form 7 width be as wide as the DFD tab it is in. Thank you, Gena
Hello Gena!
Could please submit a ticket on support forum and clarify the link to your contact form? We’ll check what can be done.
Best regards,
DFD Support Team
Hello I am trying to install your theme: Ronneby – High-Performance WordPress Theme and am getting this error. Please can you advise further:
ronneby/inc/user_form/assets/css/jquery-ui-1.11.4.custom/images/ui-bg_highlight-soft_75_cccccc_1×100.png
Hello Markabroad!
Could please submit a ticket on support forum and clarify the WP, FTP details? We’ll check the issue and help you.
Best regards,
DFD Support Team
Hi,
I would like to disable the share button and icons in the lightbox of single portfolio page. Where can I remove it from
Hope you can help me soon. Thanks in advanced.
Hello Strolle!
Please check Theme Options > Styling Options > Lightbox styling Options > Lightbox share. Just disable it here.
Best regards,
DFD Support Team
Hello I installed Ronneby , imported the demo and started to configure. I imported all the posts, pages archives, tags, menu and so on without problems. Media were uploaded by ftp and folders are exactly matching the original site. I have two different problems: 1) Images are not shown in home page and archive pages, even if they are visible inside posts and pages. 2) Media library shows blank thumbs, with a pretty strange behavior: the narrower is the search query, the lower is the number of blank thumbs. If I look for 20180102 (a single day) I get two blank thumbs and 16 images If I look for 201801 (an entire month) I get four blank thumbs and a total of 54 images Ig I loof for 2018 (one year) blanl thumbs are around 50, on a total of few hundreds images.
Hello Duepertrefacinque!
Could please submit a ticket on support forum and clarify the WP details? We’ll check the request for you.
Best regards,
DFD Support Team
Hi, after updating the theme and plugins i got problems with the site. I bought the template today again for my client as i didn’t develop the original website.
At this point i got only error 500 after only activating the basic plugins.. Can you look at the website for a bit to point me in the right direction.
And.. tell me if i can use the beta 3.x to update with WPML and the plugins i got.. What do you need to help me good.
The website is https://ortolanda.com
Here some lines from the error.log:
Mon May 06 09:12:05.415210 2019 pid 29246:tid 140333805405952 AH01630: client denied by server configuration: /home/ortoland/domains/ortolanda.com/public_html/xmlrpc.php, referer: http://www.ortolanda.com/xmlrpc.php Mon May 06 09:20:44.247594 2019 pid 29246:tid 140333931284224 AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace. Mon May 06 09:42:46.039620 2019 pid 29350:tid 140334031881984 AH01071: Got error ‘PHP message: PHP Warning: require_once(/home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/include/helpers/helpers_deprecated.php): failed to open stream: No such file or directory in /home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/js_composer.php on line 178\nPHP message: PHP Fatal error: require_once(): Failed opening required ’/home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/include/helpers/helpers_deprecated.php’ (include_path=’.:/usr/local/php56/lib/php’) in /home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/js_composer.php on line 178\n’ Mon May 06 09:42:46.479806 2019 pid 29350:tid 140334031881984 AH01071: Got error ‘PHP message: PHP Warning: require_once(/home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/include/helpers/helpers_deprecated.php): failed to open stream: No such file or directory in /home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/js_composer.php on line 178\nPHP message: PHP Fatal error: require_once(): Failed opening required ’/home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/include/helpers/helpers_deprecated.php’ (include_path=’.:/usr/local/php56/lib/php’) in /home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/js_composer.php on line 178\n’ Mon May 06 09:42:51.040373 2019 pid 29245:tid 140334210209536 AH01071: Got error ‘PHP message: PHP Warning: require_once(/home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/include/helpers/helpers_deprecated.php): failed to open stream: No such file or directory in /home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/js_composer.php on line 178\nPHP message: PHP Fatal error: require_once(): Failed opening required ’/home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/include/helpers/helpers_deprecated.php’ (include_path=’.:/usr/local/php56/lib/php’) in /home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/js_composer.php on line 178\n’ Mon May 06 09:42:51.423424 2019 pid 29245:tid 140334210209536 AH01071: Got error ‘PHP message: PHP Warning: require_once(/home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/include/helpers/helpers_deprecated.php): failed to open stream: No such file or directory in /home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/js_composer.php on line 178\nPHP message: PHP Fatal error: require_once(): Failed opening required ’/home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/include/helpers/helpers_deprecated.php’ (include_path=’.:/usr/local/php56/lib/php’) in /home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/js_composer.php on line 178\n’ Mon May 06 09:43:00.575797 2019 pid 29350:tid 140334063351552 AH01071: Got error ‘PHP message: PHP Warning: require_once(/home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/include/helpers/helpers_deprecated.php): failed to open stream: No such file or directory in /home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/js_composer.php on line 178\nPHP message: PHP Fatal error: require_once(): Failed opening required ’/home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/include/helpers/helpers_deprecated.php’ (include_path=’.:/usr/local/php56/lib/php’) in /home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/js_composer.php on line 178\n’ Mon May 06 09:43:00.877411 2019 pid 29350:tid 140334063351552 AH01071: Got error ‘PHP message: PHP Warning: require_once(/home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/include/helpers/helpers_deprecated.php): failed to open stream: No such file or directory in /home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/js_composer.php on line 178\nPHP message: PHP Fatal error: require_once(): Failed opening required ’/home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/include/helpers/helpers_deprecated.php’ (include_path=’.:/usr/local/php56/lib/php’) in /home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/js_composer.php on line 178\n’ Mon May 06 09:43:13.067051 2019 pid 29350:tid 140334010902272 AH01071: Got error ‘PHP message: PHP Warning: require_once(/home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/include/helpers/helpers_deprecated.php): failed to open stream: No such file or directory in /home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/js_composer.php on line 178\nPHP message: PHP Fatal error: require_once(): Failed opening required ’/home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/include/helpers/helpers_deprecated.php’ (include_path=’.:/usr/local/php56/lib/php’) in /home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/js_composer.php on line 178\n’ Mon May 06 09:43:13.417056 2019 pid 29350:tid 140334010902272 AH01071: Got error ‘PHP message: PHP Warning: require_once(/home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/include/helpers/helpers_deprecated.php): failed to open stream: No such file or directory in /home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/js_composer.php on line 178\nPHP message: PHP Fatal error: require_once(): Failed opening required ’/home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/include/helpers/helpers_deprecated.php’ (include_path=’.:/usr/local/php56/lib/php’) in /home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/js_composer.php on line 178\n’ Mon May 06 09:43:52.337374 2019 pid 29246:tid 140334059181824 AH01071: Got error ‘PHP message: PHP Warning: require_once(/home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/include/helpers/helpers_deprecated.php): failed to open stream: No such file or directory in /home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/js_composer.php on line 178\nPHP message: PHP Fatal error: require_once(): Failed opening required ’/home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/include/helpers/helpers_deprecated.php’ (include_path=’.:/usr/local/php56/lib/php’) in /home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/js_composer.php on line 178\n’ Mon May 06 09:43:52.716827 2019 pid 29246:tid 140334059181824 AH01071: Got error ‘PHP message: PHP Warning: require_once(/home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/include/helpers/helpers_deprecated.php): failed to open stream: No such file or directory in /home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/js_composer.php on line 178\nPHP message: PHP Fatal error: require_once(): Failed opening required ’/home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/include/helpers/helpers_deprecated.php’ (include_path=’.:/usr/local/php56/lib/php’) in /home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/js_composer.php on line 178\n’ Mon May 06 09:43:59.788298 2019 pid 29350:tid 140334105310976 AH01071: Got error ‘PHP message: PHP Warning: require_once(/home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/js_composer/include/autoload/vendors/gutenberg.php): failed to open stream: No such file or directory in /home/ortoland/domains/ortolanda.com/public_html/wp-content/plugins/
Hello Netcreative!
Could please submit a ticket on support forum and clarify the WP, FTP details?
Best regards,
DFD Support Team
Hello team! Is there a way to put an accordion box into a vertical tabs box?
Hello Worldsrl!
The WPBackery suppose to have only 3 levels containers so you cannot add accordion to tabs (also nested shortcode cannot be added to nested).
Best regards,
DFD Support Team
Hi I saw that on your site http://rnbtheme.com/ there’s a demo Lions Lawyers (http://rnbtheme.com/fifty/). When this demo will be avaiable on themeforest? Right now this demo isn’t on the installer panel.
Regards Kwant Studio
Hello Kwant Studio!
The demo is already available and added to 3.0.3 version (which is also available on themeforest with the latest version). In case you need .xml file you can contact us directly via ticket on support forum.
Best regards,
DFD Support Team
Hello, I falsely bought the product twice. Can you cancel an order please?
Hello Visionproit!
All financial questions are managed by Envato team, please, contact Envato team. Please check this links.
Best regards,
DFD Support Team
Hello, How to increase the size of the popup image in the gallery, it’s too small. Also, i want to get rid of the Zoom icon
Hello Varghesedxb!
There is no options to change the image size in lightbox. As for the zoom icon, please check Theme Options > Styling Options > Lightbox styling options > Lightbox zoom button.
Best regards,
DFD Support Team
Thanks, The popup image looks too small. That’s why we need an option to increase the size of the popup image. But if we press the ZOOM icon the image size is perfect. Can we have that image size when we click the thumbnail?
There is no option to open zoomed image in lightbox. You can only click on the icon to see the original image size.
Best regards,
DFD Support Team
Hello, How to increase the logo width and height here—https://prnt.sc/nkki9e
Hello Varghesedxb!
Please check Theme Options > Header Options > Header logo width and Header logo height.
Best regards,
DFD Support Team
Hi, I have an issue with the menu: https://dadyorsi.angrybean.net/mostre/ Some items are not shown in the burger menu. it seems like there’s a limit in number to be shown, but I can’t understand how to remove it. Could you hel me please?
Also, I’m trying to register to your support forum, but it doesn’t give me the possibility to create the account: I get an error message that says that the license is not valid. Could you help me please?
Hello Salazam!
Could you please contact us via Envato contact form and we’ll check what can be done. Please clarify the purchase code as well so we’ll be able to register you on support forum as well.
Best regards,
DFD Support Team
Hi How can i use different logos on different pages without using a separate header style? Can’t see anything in the page options…
Hello Renoldo!
There is no option to add a separate logo directly to the page, only in different header style.
Best regards,
DFD Support Team
I am working in https://carloditta.wpcomstaging.com/ and I am trying to solve an alignment problem. The maps at the bottom of the page do not line up with the text above. Can you provide a solution? My purchase code is: f89deb77-99a0-4ec8-bbe7-57da721c0825
Thanks you, Kris
Hello Kris!
Could please submit a ticket on support forum and clarify the WP details? We’ll check what can be done.
Best regards,
DFD Support Team
I had a developer build a site for one of my clients. He purchased Ronneby and now I want to update Ronneby but none of the updates are showing up in Wordpress although I know you’ve updated several times since my version. I have 2.3.5. Can you please help? I can’t even log in to send you an e-mail. I can repurchase but can you give me a discount since I’ll be purchasing for the 2nd time for the same site?
Hello Element30!
There is no need to repurchase theme, you just can ask the client to provide you will purchase code and will be able to assist you. As for the discount, we are not able to provide any as there is no such availability on Envato. Please contact us via Envato contact form and we’ll be able to help you.
Best regards,
DFD Support Team
Before I purchase, I wanted to know with the logo in middle, is the menu ONLY 3 one side 3 the other?
Hello Cartelsteve!
You can place more menu items in the header style 3 if needed. We can also suggest you to test the theme by yourself. Please contact us via Envato contact form and we’ll provide you with accss to our dev site so you will be able to test the theme.
Best regards,
DFD Support Team
Hello, how can I set an empty link, like ”#” or “javascript: void(0)” to a primary menu item? Best regards, robert
Hello Kochundsimon!
You can add custom link in Appearance > Menus and add # as Link url. More details you can check here.
Best regards,
DFD Support Team