6674 comments found.
How to Fix WordPress Not Sending Email Issue. Wordpress user registration does not receive email verification…
Hi, please open a ticket on our dedicated site for any technical questions and our dedicated team will gladly help: https://my.seventhqueen.com/dashboard
From experience it is related to the server host sending the emails and you should install a SMTP plugin for wordPress to send emails
Thank you
will woocommerce products show in layout style pinterest?
Hi, it wasn’t thought like that so it shows only blog posts or custom posts, It won’t have atrributes for products like price or add to cart button
I would like to know if the new version 5.0 of Kleo will have new pages with new designs very attractive. And when is this new version available? Thank you
Hello, we are working on releasing Kleo and it will include Elementor built demos. At first we will reproduce existing demos in Elementor and then add new ones.
On mobile, there is a large black space above the mobile header and menu. How do we remove this?
Hi, please open a ticket on our dedicated site for any technical questions and our dedicated team will gladly help: https://my.seventhqueen.com/dashboard
Thank you
Bug report: By opening the pictures in a carussell with the lightbox and switching through the photos, there is demo loaded (I guess from internet) that is not in the media library. How do I get rid of this?
Hi, I cannot reproduce what you are describing, share a link to your site
I have kleo theme and i am making social network site in which users can create groups. I have three type of users , industry, supplieres and normal users, i want that if any of these want to create group every one have get different group page template bsed on selection of user type in registration page. My question is how i create two more different group page template and link these pages with user type. Feel free to contact. Thanks
Hi, that isn’t something that can be done by default so you will need to develop it with the help of a programmer.
Is customization effect future updates of kleo theme if i do that.
if you make customizations using the child theme or in a plugin then you can safely update
One more question please when i purchased theme that means all required plugins are licensed. Why wpbakery asking for license.
Plugins bundled don’t get a separate license for each plugin. You are entitled to use the plugin since it is part of the theme. This is how the bundled plugins work on Themeforest platform
So i enter same purchase key to activate wpbakery activate
and in my downloads i did not get child theme. From where i can get
No you cannot enter a purchase code for the bundled plugins. See https://seventhqueen.com/support/general/article/bundled-plugins-license-activation-questions
Child theme is in the main package downloaded from Themeforest under WordPress folder.
HI. I try ti change the font and save it, but it keeps on reverting back to Open Sans – it doesnt save – why? See screenshot https://gyazo.com/5a00cc5662c1d6f15123c1c19037988b
Hi, I just tested it now and saving works. It could be some incompatibility with other plugins installed. Please open a ticket on our dedicated site so our dedicated team can check your site: https://my.seventhqueen.com/dashboard
Thank you
I installed the Resume demo and main menu is disappeared (and I can’t figure out how to get it back). Why is this
Hello, sorry for the delay. Try to disable Stax plugin if it is installed since it will replace your standard header.
Unfortunately this did not solve the issue. I disabled the plugin but the menu did not reappear.
Then you just need to set it from Appearance – Menus. Please open a ticket on our dedicated site for any technical questions and our dedicated team will gladly help: https://my.seventhqueen.com/dashboard
Thank you
Hi
All single posts are all showing up with a comma (,) at the beginning. Post Tags are showing up without any spaces as if they are all one word. Can you please fix this. You can see an example here.
https://tanqeed.com/movies-you-watched-this-year-2019/Thanks
Rafiuddin Mohammed
Hi, try to reupload the theme since you could have edited a file by mistake. Also activate the main theme to ensure that is not generated by something in the child theme.
I tried that but its not an issue with anything that I changed. The issue is occurring when I select Display post tags after the content to on setting under Blog under Theme Options. If I turn it off the comma (,) does not appear in the post but then I am unable to display tags under the post.
Ok thanks for the details, we will check that and let you know what we find
Hi, we have managed to identify where that came from, it was related to a translation string that was outputting the string instead of returning it. Thanks for your patience and we will be releasing the fix in the next update.
Thanks
Hello, I found the PHP file location of the Members grid element [Visual Composer]. How can I create a new action hooks by simply calling this function so I can change the avatar into Profile builder custom field?
Back-end: https://prnt.sc/nhce4e Front-end: http://prntscr.com/nhcf9xHi, please open a ticket on our dedicated site for any technical questions and our dedicated team will gladly help: https://my.seventhqueen.com/dashboard
Thank you
Hi. I have a huge load on Admin Ajax. The hosting company complains. They say its Kleo. I searched teh forum and it was said to disable Ajax Likes in Theme options->Blog, but this suggestion was from 4 years ago and I dont see it there any more. What should I do to lower the Admin Ajax load?
Any support here? admin-ajax.php is killing the site speed and load time! I cant use the home page
Hi, sorry for the delay, we had some national days off. If you are having trouble with ajax requests then you should inspect using Browser Inspect tools and see what exact requests are happening. From Kleo you should disable Ajax Likes and also if you have Live buddyPress notifications in the menu, please set a higher value for the requests interval in Theme options – BuddyPress – AJAX Refresh interval. Set it to 60000 for one minute
Question: I know there are a lot of demo pages, but is there one for a Registration page? I simply cannot find one and given how nice the design is on other Kleo pages, I was wondering if there was one for a clean Registration page, and how to import it
Hi, sorry for the delay, we had some national days off. There is the a landing page for registration but it doesn’t render all the profile fields and just the username and passwords and get you redirected to the actual register page. https://seventhqueen.com/themes/kleo/home-register/
Does this theme support multi vendors with the WooCommerce? I know you can sell things and have a shop but can each user have their OWN shop and sell their own stuff?? If not, how much would it cost to have this feature added? Or is it something you’ll add in the future? Thank you so much!!!
Hello, you can go with https://wordpress.org/plugins/wc-vendors/ since we are working on providing a demo with it.
I wonder when a profile filed is multi select box, and select2 is enabled, anyway to sort order could be desired? on the front end, no matter how you select them, it automatically return by original order… ; ( which is not bad….
which is not good….
Hello there, where are you enabling select2 from? There order of the fields should be the one from from the Users – Profile fields page
for example, if i have options by order: a, b, c, d, e.
on users’ end, i picked “d” first, then picked “a”... the option “a” will jump to in front of “d” (which i picked first) ....
I now see what you mean but it is select2 functionality we can’t interfere
after update the panel does not work…....
Hi, please activate and update K elements. I already mentioned that above.
No access to the kleo panel. Logged in as admin but no acess to the kleo panel Theme options / wp-admin/admin.php?page=kleo_options
Hi, make sure to have theme up to date and also K elements plugin updated.
Hello,
I need your help. I want to make a new menu for the BuddyPress member profile. I will place this menu next to the activity, profile, notification, media, and settings.
After studying buddypress, I used the “bp_core_new_nav_item” hook to add a menu. And, for the content I used the “bp_core_new_nav_item” untuk menambahkan menu dan untuk kontennya saya menggunakan hook “bp_core_load_template( apply_filters( ‘bp_core_template_plugin’ , ‘members/single/plugins’) );” hook.
But on the front page, an error appears as follows:
Fatal error: Uncaught Error: Call to undefined function bp_is_user_forums() in /home/cinema/public_html/fpedia.id/wp-content/themes/kleo/buddypress/members/single/home.php:102 Stack trace: #0 /home/cinema/public_html/fpedia.id/wp-includes/template.php(690): require() #1 /home/cinema/public_html/fpedia.id/wp-content/plugins/buddypress/bp-core/bp-core-template-loader.php(155): load_template(’/home/cinema/pu…’, false) #2 /home/cinema/public_html/fpedia.id/wp-content/plugins/buddypress/bp-core/bp-core-template-loader.php(61): bp_locate_template(Array, true, false) #3 /home/cinema/public_html/fpedia.id/wp-content/plugins/buddypress/bp-core/bp-core-template-loader.php(338): bp_get_template_part(‘members/single/...’, NULL) #4 /home/cinema/public_html/fpedia.id/wp-content/plugins/buddypress/bp-members/classes/class-bp-members-theme-compat.php(212): bp_buffer_template_part(‘members/single/...’, NULL, false) #5 /home/cinema/public_html/fpedia.id/wp-includes/class-wp-hook.php(286): BP_Members_Theme_Compat->single_dummy_content(’’) in /home/cinema/public_html/fpedia.id/wp-content/themes/kleo/buddypress/members/single/home.php on line 102
Please help me to overcome this error. Thank you
Hi, please update your theme to latest version
Hi, i’ve used the newest version of this theme.
that error is caused only if you have some old buddyPress templates so please check again also child theme
there’s something wrong with, bp-profile-search, it happened before… this how their team fixed it… but this time since your team changed code on bp-profile-search (integrated) ... it’s messed up again..
https://wordpress.org/support/topic/something-broken-anywhere-i-can-download-version-4-8-6/#post-10789872I used older version(4.4) of “bps-form-legacy.php” /under buddypress/members on your theme, to avoid that.
Maybe your guys need to look into the codes on newest version? ( ‘bps-form-legacy.php’ ) ?
thanks, hope you have a wonderful day.
Hi, so you need to remove the empty select option? You are using bps-form-legacy?
Also make sure to be up to date with plugin and theme since there were some template changes in the plugin
after the latest update, my product page images are all messed up. for some reason non of the images show their full image except for one of them. I don’t understand what is happening because all the product images are the same size and uploaded the same way and they all showed full images before the update so I’m not sure what happened. please help. here is the site: https://saladskateboards.com/product-category/decks/
Hi, check the Woocommerce image sizes from plugin settings. You should regenerate thumbnails once you change them. Could be related to some changes in Woocommerce but I haven’t seen any issues like yours until now
Bonjour, j’ai deux question. Je suis prêt à acheter votre thème mais j’aimerai savoir si je peux faire un site qui ressemble à celui-ci ’’ https://richardattiasassociates.com/fr/home ’’ avec votre thème ? Et est-ce possible de modifier comme on veut le thème alors que celui-ci n’est pas compatible avec Visual Composer ?
Hello, that site is really different so by default with our theme you won’t be able to achieve that. Our theme is compatible with WPBakery Builder
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