Hi! Yes confirmed!

Hi! We are sorry for this issue but it’s something server related, here you can review the possible causes of registration not working: https://support.undsgn.com/hc/en-us/articles/115004287985-Product-registration-not-working
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution! For this kind of issue we need to access your installation to check, in case notify here when you opened the ticket so we can assist soon:  https://support.undsgn.com/hc

Are you able to upload a few screenshots somewhere on the web, there are tons of free service ( ex: https://imgbb.com/ ), moreover what version of WP Bakery Page Builder do you have? Another solution do you test with the Classic Editor free plugin as suggested in the article we sent you in first message?

I have version 5.7 of WP Bakery Page Builder. I can’t see any updates anywhere. What should I take screenshots of to help? I did try with the Classic Editor but it doesn’t work neither.

Yes this is the last version of WPBakery and it’s the version that helped all users, in fact if you search here other users with your issue you can see all of them didn’t reply back since this is the definitive working method: https://themeforest.net/item/uncode-creative-multiuse-wordpress-theme/13373220/comments?utf8=%E2%9C%93&term=https%3A%2F%2Fsupport.undsgn.com%2Fhc%2Fen-us%2Farticles%2F360000284218&from_buyers_and_authors_only=0

Did you set this option? https://support.undsgn.com/hc/en-us/articles/360000284218#&gid=1&pid=3
Alternatively did you install the Classic Editor plugin and then opened pages as illustrated? https://support.undsgn.com/hc/en-us/articles/360000284218#&gid=1&pid=4

Hi stefanstraeter! No there is not a method (this require JavaScript modifications I discourage), you can insert this code to remove the hand cursor, in few words this can be dragged only if an user knows he can drag, first he don’t know he can drag, second he doesn’t have visual element to understand it’s possible to drag:

.owl-carousel.owl-grab {
  cursor: initial !important;
}

Cheers for your quick reply!

Thank you for confirm!

Hi ttenhacken! With the Icon Box module is also possible to insert only an icon without heading and text, is not mandatory that you insert all the fields, ex: https://undsgn.d.pr/GhHVSY

Hi, thanks for sharing. However, the max size of the icon in that case is x 5. This is by far not large enough for the size of the icon that I want to show. Could you please tell me how this can be larger?

Hi ttenhacken! First of all you can upload any SVG (so you are not limited to our sizes), anyway you can just set your icon to 5x and insert this code:

.fa-5x {
    font-size: 10em;
}

Hi Cressimexico! Not sure what kind of plugins you are trying to use for this, it seems this is a code you need to insert in the Child Theme. For what I see there are not official WooCommerce solutions for this, from a quick search I found just a few users suggestions.
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi CoeurBis! Yes it’s possible if the page is created with the Page Builder. You just need to make each rows Dark background and Dark Skin, and then set your header to be Dark Skin so also the menu will be Dark Skin, ex: https://support.undsgn.com/hc/en-us/articles/213459749#&gid=1&pid=2
A quick example is this page from our demo: https://undsgn.com/uncode/homepages/creative-artist/
PS: Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Ah, I use the default header in the options and not block of content … It’s impossible for going through the theme options simply?

Hi CoeurBis! Also the Basic Header has this option, both in Theme Options both in Page Options, ex: https://undsgn.d.pr/xRiLwc

Hi! You can login with the manual method (when you click on Sign in), clear browser cookies or use another browser. I hope this helps.

Hi! You can use a plugin like Insert Headers and Footers: https://wordpress.org/plugins/insert-headers-and-footers/

Hi Nicolas1749 and thank you for appreciate Uncode!
Do you need only the dots on the opposite side? I think this is not possible ini HTML… In case send the link to this page so we can check!
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi, it seems a plugin, probably this one or check for something similar: https://wordpress.org/plugins/cookie-bar/

Hi cky! This can be done by the Portfolio CPT Label and Slug: https://undsgn.d.pr/Sf1sPZ
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

thanks!I already opened a ticket yesterday for this question and another for a showcase on the uncode website

Hi cky and thank you for confirm!

The documentation said install wp Backery but i don’t see this plugin in the list from Uncode > install Plugins. This featere was not there when i bought the thema, so how do I get the plugin?

Hi dewiss1993! Please follow this article: https://support.undsgn.com/hc/en-us/articles/360000284218

Hi webexpressenvato! We are sorry but without a link to check it’s not possible to understand. If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi kitaabnow! Not sure to understand do you want arrows always visible? Try this (not tested):

.owl-loaded .owl-prev{
margin-left:0px;
}
.owl-loaded .owl-next{
margin-right:0px;
}

Hi yannism! 1. How you can access subitems (open submenu) if on click the link open a page? Probably I’m missing this or we are not understanding each other.

Hello again …. usually there is 2 diff clicks. (Name and icon) Name tag access the mani menu and icon opens child menus…. Do you have an email and I can send you 2 working examples , one with Avada and the other with Salient. These are personal projects and I prefer for them to be private.

Hi yannism! You can contact from our profile page but I really don’t think this will become a pattern of Uncode.

Thank you! Amazing!

Hey, I finished my website the other day. If your are still interested you can use it for your showcase! Cheers

Hi stefanstraeter and thank you for notify! We’ll include in the next showcase update, confirmed!

Hi alexschneider! We are sorry but this is not possible, you have only a “category configurator”, in few words the layout is the same, you can vary text, description, main image, overlay color but the layout is the same.

Hi shraddha257 and thank you for appreciate!

Hi Mattyboyzhere! Yes this is possible with native options, ex: https://undsgn.d.pr/PNHP4k