8686 comments found.
In Related Posts … how can I remove Author ? thanks
Hello!
If you use a Content Block like in the demo https://undsgn.d.pr/UF0ywQ you only have to click the “Edit” button and then remove from the Posts block in the tab “Module” the elements you don’t want to show: https://undsgn.d.pr/BPhzCZ
Let me know. Best 
Hi, There seems to be an issue with the theme. When I share my URL link the description displays “[vc_row unlock_row_content=”yes” row_height_percent=”0” override_padding=”yes” h_padding=”0” top_padding=”0” bottom_padding=”0” back_color=”color-rgdb” overlay_alpha=”100”…” How do I get it to display correctly?
Hi craniumstudio! We are sorry but we are not able to replicate in our demo, ex: https://undsgn.d.pr/9VPECP
Anyway I think you can just install the free Yoast plugin to insert a custom image, title and description: https://support.undsgn.com/hc/en-us/articles/360000376005
PS: If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hello! I’m working in a new project where my client needs some functionality to show blog posts in homepage. I wonder if your product can handle post grids with the possibility to show full post content in light box or in collapsible way, loading full content without leaving the homepage. Here`s an example of the actual client’s site with the functionality he wants to maintain: https://cl.ly/d972deb4060a Thanks!
Hi leowys and thank you for interest! Unfortunately this is not an option right now.
Hi! Activation doesnt work. There is a problem contacting the Undsgn server for the Purchase Code verification. Please disable any firewall service, deactivate any possible server authentication, verify you have an updated cURL module, verify if your host is blocking connections to external domains and make sure to whitelist ‘api.undsgn.com’. Please consult this page and if the problem persists, contact the theme author.
Hi DigitalMakers_ua! Did you verified the possible causes as reported by the error? The cause is one of these: https://support.undsgn.com/hc/en-us/articles/115004287985
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution soon! In case you can also notify here as soon you have opened the ticket (insert private logins to speed it up): https://support.undsgn.com/hc
Hi premium_templates and thank you for interest! You can transform any page in a one page design: https://support.undsgn.com/hc/articles/214006065
Hi Uncode,
I have a question related to the icon lists. I want to have an icon list with links to other websites. However, I want the links to have the same color as the icon (white) and not the color of an a-href (as defined in the theme). Do you have a functionality available for this?
Look forward to hearing from you.
Regards
Hi ttenhacken! I don’t think this is an option but we can suggest a small code so you can adjust this to your needs. Can you please share this page so we can create this code based on your settings?
Hi Undsgn, thanks for the reply. It concerns the following: https://bit.ly/2VwEaKg. Look forward to hearing from you.
Hi, are you going to use this section in the footer Content Block? You can try to use this code:
body.textual-accent-color .style-dark ul:not(.menu-smart):not(.nav-tabs):not(.pagination) li a {
color: #fff !important;
}Otherwise use this one:body.textual-accent-color .post-content ul:not(.menu-smart):not(.nav-tabs):not(.pagination) a:not(.btn){
color: #fff !important;
}
Thanks Undsgn! Is it possible that the size of the font shrinks when I put it in the content block? Looking at the current footer (https://bit.ly/2VVLK0k) the size is smaller. How can I make sure this doesn’t happen?
Hi, the footers have a slightly small size, if you insert in the footer this is automatic, maybe i don’t understand what you mean…
The text was smaller when I created it in a page, before moving it into a content block to be displayed in the footer. The urls in the list should have the same size as the text block next to it (i.e. “I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, ...”). How can I make sure this is the case?
Hello,
as far as I can see you set the font size of the text block on the left in line: https://undsgn.d.pr/GewPqR so you should use a custom CSS now to emulate the same size with the list of links as well:
#colophon .uncode-list li {
font-size: 16px;
margin: 0;
line-height: 1.75;
}With this snippet you’ll emulate the style of the paragraph in the left column.
Let me know, best 
Dear Undsgn team,
Thanks for the help! It worked out. Really happy with your theme and team! Off to my fifth license
Do you guys also provide an option to show content blocks in a different order. E.g. I switch between 1/3 icon 2/3 content to 2/3 content 1/3 icon to 1/3 icon 2/3 content … et cetera. However, on the mobile phone you then see two icons on top of each other which does not look well. Is there a way to manipulate this?
Look forward to hearing from you.
Regards
Hello and thank you.
About your further question, I suppose the class inverted-device-order is the one you are looking for. It doesn’t invert Content Block, but columns on mobile devices to display above on mobile what is on the right on desktops (and viceversa). More info here: https://support.undsgn.com/hc/en-us/articles/115004188669-Columns-ordering-on-devices
Let me know, best.
Yes, that is exactly what I need! Perfect!
One more thing….
Where can I edit the Share Module (i.e. I want to remove VK from the social icons shown below a post)?
Hi ttenhacken and thank you for confirm! Do you refer to Xing? Please follow: https://support.undsgn.com/hc/en-us/articles/115000724289
thnx!
hopefully this will be my last question; why does padding not work properly in a Content Block?
My footer is a Content Block, and I made it using a normal page layout (see: http://bevio.tenhackenonline.nl/test). However, on other pages (e.g.: http://bevio.tenhackenonline.nl/azure/) the footer has no padding and the text is literally on the border. How is this possible and can this be resolved?
What version of Uncode is this? It seems an old one. Anyway I suggest to remove the custom padding option of VC and use the Row paddings: https://support.undsgn.com/hc/en-us/articles/214003585#&gid=1&pid=4
I am currently using the V1.9.2, will update this when moving to the client’s server. Unfortunately, it is still not working with the row paddings, see: http://bevio.tenhackenonline.nl/
You have not modified the correct option: https://undsgn.d.pr/j6QGwk
I see! I adjusted it, however, the “Bevio” headline is higher than the others. How is that possible?
You have empty p tags: https://undsgn.d.pr/DRPPHi
PS: Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution! Thank you! https://support.undsgn.com/hc
Hi guys back again cant get enough of this theme lol I wanted to ask you know this page you have in the demo https://undsgn.com/uncode/works/portfolio-full-width-video/
Is it possible to have the same layout but instead to have images in some and videos in some so when it clicks on the image one it takes to a page of that project
The video on the other hand has a pop up like in the demo.
Its for a possible architecture style display page we are considering but want to know if its possible and thought to ask first
Hi Cobscreator! It seems possible by the use of the Single Block tab of the Media Gallery module: https://undsgn.d.pr/XI6JBA
HI, the font BEBAS NEUE is in the google fonts libaray, but it doesnt show up in the theme font stack. Can you update the font stacks with the latest google fonts, please?
Hi hmg29! Maybe I’m wrong but this is not a free font from Google, are you sure this is available as a Google Font?
Yes, here: https://fonts.google.com/?query=bebas
In fact this is not available: https://undsgn.d.pr/Mb3k63
HI, I would like to use your theme for an online-shop and I need a live search form in the header like https://www.amazon.de/ has it. Is that possible to do with your theme? When the user starts to type in the search field it should show already the results with a thumbnail. thank you
Hi hmg29! This options is available in the Page Builder module, ex: https://undsgn.com/uncode/homepages/classic-help-center/
Ok nice and I can place the search bar in the header navigation like amazon? Is there and documentation how to do it?
This is not a native option and you need customisation to make this working, if you are not able these our suggestions: https://support.undsgn.com/hc/en-us/articles/115000555209
Hi there,
I have a row with 4 columns, and i want to set it for tablet view to be on 2 columns (the other 2 need to be under the first 2). Is that possible? Many thanks
Hi panagiotiskiafis! You can try to change the responsive breakpoints for each columns: https://support.undsgn.com/hc/en-us/articles/214003625#&gid=1&pid=7
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
What’s going on? It seems that the videos are disabled.
they are deactivated and you can not click
thanks
I think you should ask your host, in fact the video returns with a 404: https://www.celediaz.com/wp-content/uploads/2019/02/player-app-cadena100.mp4?_=2
In fact if you search on Google you can see this is not an issue of Uncode: https://www.google.com/search?q=Media+error%3A+Format(s)+not+supported+or+source(s)+not+found+Download+File%3A&oq=Media+error%3A+Format(s)+not+supported+or+source(s)+not+found+Download+File%3A&aqs=chrome..69i57.378j0j1&sourceid=chrome&ie=UTF-8
Because the column with the text is overlapping it ( https://undsgn.d.pr/BHLd19 ), you should change the z-index of the second row to be bigger then the first, ex:
#post-79036 .post-wrapper { position: relative; z-index: 4;}
Hello,
it works using that code, but how can I know the post number or the code for the other page https://www.celediaz.com/radio-tv/On the other hand the videos look good in your url, I do not think it’s a server problem
https://www.celediaz.com/wp-content/uploads/2019/02/dise%C3%B1o-ux-ui-de-la-home-y-el-ui-general-de-la-app-de-cadena-100.mp4 https://www.celediaz.com/wp-content/uploads/2018/05/docencia-v%C3%ADdeo-premiere.mp4It’s the ID of the page: https://undsgn.d.pr/1sL9Fq
The videos defiantly are not good on my end: https://undsgn.d.pr/0hHcTF
Did you read the Google results I linked to you? It seems an issue with SSL. By the way you can also activate the native WordPress theme to test and you’ll see this is not caused by Uncode, please test.
Hello, I think it’s not an SSL problem. It’s because of the Media File Rename plugin. When I upload and use a video using WPBakery, is the video reference stored using its Media ID? I am asking because I am using Media File Renamer, and this plugin renames Media files. When I upload a new video it looks perfectly, but when I use this plugin to change the name, in wordpress and on the server (ftp) it updates to the new name, but on the page it keeps showing the name and the old url. Do you know what can happen? Thank you
https://ibb.co/LDKS98Y https://ibb.co/Bgs7P0j https://ibb.co/8zQ4YJ0Hi celediaztristan! No sorry I’ve not experience with this plugin, try to ask the plugin author itself.
I already talked to the developer of the plugin and that’s why I asked you this: “When I upload and use a video using WPBakery, is the video reference stored using its Media ID?” he asked me about you.
This was his comment: “WPBakery uses encoded data, so it’s impossible for the Renamer to… rename this. But that’s weird they are not using the IDs of the Media entries. Using the filenames directly is a huge mistake. Would be interesting to ask them. When I upload and use a video using * in WPBakery, is the video reference stored using its Media ID? I am asking because I am using Media File Renamer, and this plugin renames Media files. Would it work?”
Thanks
WPBakery uses IDs.
Hello, I am very interested in buying this theme and I would like to know whether it includes some kind of a testimonials module or something like that. Also, please inform me whether it is already translated to Spanish o should I translate it with the use of some kind of a plugging. Thank you in advance.
Hi vade2vade and thank you for interest!
Here you can find our testimonials: https://undsgn.com/uncode/features/quotes-carousel/
No sure what you need to translate, if you want all your admin in Spanish you can use a plugin like Loco: https://support.undsgn.com/hc/en-us/articles/214003885
While if you need Spanish as a second language you can use WPML: https://support.undsgn.com/hc/articles/214003905
Hi guys, I finally got to use Uncode and I love it 
However, there some weird things I am running into. One seems a bug regarding the ‘BigText’ header title shifting to the side with some smaller devices. Another thing is that setting any letter spacing for such a ‘BigText’ title larger than 2px results in huge gaps or wrong spacing.
If you want an URL to check this out, please give me an email to send it to.
I would not bother you for support, but this really seems a bug.
Thanks in advance! Tom
Hi tomdekok and thank your for appreciate Uncode! Unfortunately BigText doesn’t support letter spacing, sorry for this but it’s not an option of this popular script. About the text shift to the side we don’t have previous report but we can have a check. If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi,
Thanks for responding! Good to know about the BigText script. I’ve just sent a ticket about the image loading. Looking forward to your support!
Best regards, Tom
Hi tomdekok and thank you for confirm! Not sure what is the now the problem about image loading (I don’t find reference in your message) anyway our Help Center will open in few hours and one of the agent will take care to support you (we are European based).
LOL right, I didn’t mention that here! It is a position shift and double blurring while loading for all images. On a clean install, very strange. But I trust you guys will be able to help out 
Thanks again! Tom
From the description it seems you are using the Adaptive Image with ASYNC and Blur option ( https://undsgn.d.pr/RgkZLF ), if you don’t like the fact the it’s first loaded the low res image, deactivate the ASYNC option (even if used by most of Uncode users, ex https://www.tomrobak.com/ ), while the fact that you think the image is shift can be related to the blur (when you blur an image the edge are blurred too and it can seems that they are slightly moved, since he edge are blurred too).
Yes, I am using that option and frankly, that is one of the reasons I want to use Uncode
I love that effect! However, I don’t have that, with me it loads twice and it shifts, unlike in the example. That example looks great! That is why I created a ticket
We’ll get it to work! 
Really not sure what you mean by the fact that the image is loading twice, it load only 1 time: https://undsgn.d.pr/QUblrU Anyway if you opened a ticket agents will take care to support you.
Well, the point is that this: https://www.tomrobak.com/ is far from what I have, especially the about page. With my site it loads in two and the About page even in three clear steps. The tomrobak site is clearly very smooth and faster. That is how the demo site is also. So I am trying to figure out how to get that.
Hi tomdekok! I’m not able to replicate what you have, apart the blur effect on my side I have the same of all other sites (and we suggest to deactivate the blur effect), here again what I see: https://undsgn.d.pr/QUblrU
Also our agent Ivo reported that he see the same I have, if you have a different result reply to Ivo and attach a screenvideo so we can understand what you see.
Hi, I want to add some Adobe Fonts to the font stack. I got my Adobe Fonts API key but what is a Kit ID? Can’t find it in my Adobe Account or somewhere else?
Hi stefanstraeter! This is inside your Adobe Font account ( https://undsgn.d.pr/E6kiuM ), the URL is this: https://fonts.adobe.com/my_fonts?browse_mode=all#web_projects-section
Found it…sorry!!
Thank you for confirm! 
I am having an issue where on certain posts that I’ve setup to have a light skin menu; the header changes the logo to black but the text and social icons remain white and so they are not really visible. The menu background is set to be transparent but its not detecting and switching the menu text and social icons to darker colours.
Hi bryson_t7! If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately (or at least ask for support with an account that bought our product)! Thank you! https://support.undsgn.com/hc
I am having a issue where my search results are showing duplicate queries of the same subject in the header. Any thoughts? https://imgur.com/rFScRBI
Hi pmcmahon! We are aware of this issue with last update, pelase find the patch here (first in the page): https://support.undsgn.com/hc/en-us/articles/214092169
perfect, thanks!
Thank you for confirm! 
Hi there,
I would like to ask if i can transform post filter to a dropdown list. Thank you in advance.
Hi panagiotiskiafis! I’m sorry but this is not one of the native options, in fact we never show in all our demo. In case you need some custom coding, here our suggestions: https://support.undsgn.com/hc/en-us/articles/115000555209
Anyway if you need support, with native features of Uncode, is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi everybody,
a pre sales question: which are the mandatory plugins to make this theme work correctly? Can this theme work only with gutenberg and without visual composer?
Thank you. Andrea
Hi noirimprint! You can make it work also without the Page Builder and only with Gutenberg but all the cool stuff you see in our demo it’s based on the Page Builder not Gutenberg.
Hi, does the theme includes any kind of animation effects like wow.js for general blocks, text or images, like fadeinup, fadeinbottom. I mean, the possibility to include smooth animated transitions as I scroll down. Thank you.
Hi darihara and thank you for interest! Basically all modules have minimal transition (not the exaggerated stuff I see on wow.js) like opacity, top, bottom, left, right, zoom plus the new special heading animations, ex: https://undsgn.com/uncode/whats-new-in-2-0/
Hi guys, We have 3 errors when inspecting with Google on the test site and the live one. This is the test website, http://rosengaardcentret2.msqtest.dk/ . Error is Uncaught ReferenceError: UNCODE is not defined at (index):79 If you have any idea how we could solve this please reply at smile@bogdanzanescu.dk
Hi online-marketsquare! Unfortunately we cannot reply to other emails, anyway it seems it’s caused by your minify or cache plugin, can you please deactivate to test?
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc