Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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28311 comments found.

How is it possible to have color gradient overlay to backgrounds ? Will you add this feature in next release? I like how the Oxygen Builder Guys realised this ;) Also I like the other features as well and only load whats needed and not just all. This is really really useful ;) Your Builder has alot of potential as well, looks already really good. Please make it best ;)

Hi,

Gradient overlay for background feature has not been included because of the IE fallback support. But I’ve forwarded your request to our developer team anyway. :)

Thanks! No one needs IE or uses it anymore :D ! Please add it as soon as possible :)

Really it will be easy for you to add, but with this feature you can improve every section alot :)

Hi, is it possible to use search by product tag and sku in search wothout enable the live search feature ?

Hi,

You can use Relevanssi plugin to enable them :)

Hi May i ask if thers any option that make validate order sticky ( in / cart page ) Like add to cart ? this will help me so much Thank you

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hello, on the Flatsome theme, for digital/downloadable products, the download link doesn’t appear after purchase. Also, in the e-mail, the customer gets, is also now downloadd link. Payment and everything is fine, but customers can’t download the product. Can you help me with this please?

Hi,

Digital/Downloadable products are controlled by Woocommerce. Can you take a look at this doc?

Thanks, I already know how to set it up. It worked fine before, but somehow, with the theme update and the woocommerce update, the same files and products that worked before, don’t work anymore, and I didn’t change a thing.

Hi, When i want to activate my theme, it says that it is an invalid key. I did follow the instructions.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi there! Is it possible to add a custom block to an attribute archive page?

I’ve created a custom header in the blocks area. I’ve managed to add it to the shop page, category archives, tag archives and create a custom product page.

But I have enabled attribute archive pages and when you click on an attribute from the product page, it takes you to the archive page with no custom content available to insert.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi there, I have done! I submitted a support request earlier today including this query and another.

Hi there why is the banner not full width? I want to make my banner full with. Hoe can i do that?

Hi,

Please submit a support ticket here from the account where you purchased Flatsome.

Our support team will be happy to assist.

Upon migrating flatsome theme to my client’s original site, main menu items when clicked are giving residual page with http error, and opening new window. how to correct this problem

Hi,

Please submit a support ticket here from the account where you purchased Flatsome.

Our support team will be happy to assist.

i want update to the new version in a staging site and get every time this message. What is the problem? for information – at this time my support time is expired but i think this is a theme bug.

PCLZIP_ERR_MISSING_FILE (-4) : Missing archive file ’/var/www/clients/client4293/web8676/tmp/q6kbc0d6sA66As1y9722236z5jsA59sghbl2ct5Aj8kwgwcb38kxqyt4mzAA5Acv4j2hs6cdgb6vmz6q416gwm5A4fzds7txnrg27sczgjtgymsmg8lw366j47yAyyzr4btd4ntwkflvcrzxnffv2yk4nzgf1rsdgnjAgAknhb6xg7c5lfb2kwcsmjwtmncbk77v2scmkr82cAlhjjmgmz5njrxgcsllnnzhqA5fmnzv2md4j26vq8klf83Acpj8-IUxZ8W.tmp’

Hi,

You need to contact your hosting provider. It’s not related to Flatsome.

this 59$ price is for one year

Hi,

No, it’s a one-time payment for a lifetime license.

Hi! I have the below on all three language versions of my home page, but only on the main language version does it result in any product categories being shown. Categories appear to have been translated synchronised correctly and they work in the menu etc. What could be the cause of this? Translating with WPML.

[ux_product_categories depth=”1” depth_hover=”4”]

Hi,

Can you contact WPML support for that?

flatsome studio stucks at 75% while importing layout.. help me to fix this

Hi,

Please submit a support ticket here from the account where you purchased Flatsome.

hello, i have issue after update the latest theme, my site jeparamedia.com seee here.. how to remove chrome scroll: https://snag.gy/TI08m2.jpg

thank you

Hi,

Can you submit a support ticket here?

Hi!

My website https://indieandsage.com is working with Flatsome, love the theme, but my UX builder isnt working/loading anymore. I did the checklist you provided but it still isn’t working. So i did the plugin, php and memory check.

Could you please help me understand how the UX builder isn’t working all of a sudden?

Thanks!

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi,

is any way to add SKU under the title of product in search-box results?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hello!

Is it different Language Files included?

Does it provide Chinese documents?

Hi,

Our official language is English. There is no Chinese translation file included and no documents in Chinese. But we have too many Chinese users so I think you can get a Chinese translation file from our official Facebook Community.

Hi,

I bought the Flatsome theme some time ago and now I need to update the theme but I am not sure whether I can just click the button “update” or not because there is written this sentence:

Attention: During the automatic update of the selected templates, any edits you have made to those templates will be deleted. Therefore, in the future, consider using derived templates to maintain customizations.

I didn’t change anything in the code as I am the beginner and only use plugins and the Wordpress environment to work in, not coding. So as I didn’t change anything in code I think I can update without loosing any data on my webpage, am I right?

Thank you for your help.

Kind regards, Martina

Hi,

If you haven’t made any changes in the main theme files, can safely update Flatsome. Just copy all the characters in the Flatsome>Advanced>Backup & Import -> Transfer Theme Options Data into a safe place (via text editor). Some users had some issues about the theme options after theme updates due to their Wordpress installations.

Can I use my existing woo commerce plugin and upload new flatsome theme without disturbing it?

Hi,

Your products, categories, attributes, orders, etc. won’t be affected after switching to Flatsome. But it’s better to test that on staging first.

Hi number of reveiw don’t display https://imgur.com/a/DLRVx8S

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hello! Would you like to know if it is possible to update woocommerce

The “WooCommerce” add-on needs an update (3.6.2 -> 3.6.3)

Stay tuned regards Toni

Hi,

Yes, you can update Woocommerce to the latest version.

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