Discussion on Eduma - Education WordPress Theme

Discussion on Eduma - Education WordPress Theme

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I have bought the theme and before that, I read in this comments thread that the theme came with ‘Fronted editor’ plugin, but I’m not able to find it after installing it… Can someone help me? Thanks

Hi Temperies01,

The Frontend Editor addon is not included in the theme addon bundle like some other premium addons. Users will need to get it separately. https://thimpress.com/product/frontend-editor-add-on-for-learnpress/

For customers who bought Eduma theme, they will get a coupon 35% discount off :). Please send me a request to edusupport@thimpress.com with subject “Temperies01 – Eduma Support” to get the coupon.

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Cool!! I already sent the request, waiting for the coupon. Thanks

Hi Temperies01,

I have just shared it ;)

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Hi! Pre-sales question. Is it possible to give acess to particular course only to persons who buy it in a funnel? I don´t want to show all courses to everybody, but rather make a pre-selection so when they login, the courses they bought are already in their dashboard. Is it possible? Thanks

Hi nunopalha,

Yes we can do that ;)

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Hi guys, I bought this theme for https://culturalivre.com some time ago and it just stopped working courses for a cached page after some LearnPress plugin updates. I tried to insert culturalivre.com/cursos/.+ for “Never cache the following pages:” but didn`t work. Another thing that seems to be broken, is the possibility to let the user to retake the course.

I know there is a fee for expired support, but I actually just want the plugin working alright, as the first time I bough it. Thank you.

Hi diegpl,

Please send us a request to edusupport@thimpress.com with subject “diegpl – Eduma Support” :)

Your support is expired too long, please renew ;)

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Curious how Eduma – Education WP is being used globally?

Check our real Education WP customer’s website

Check out these amazing Education WP WordPress LMS’s sites from many schools and institutions around the world:

SiteOrigin Page Builder Is Supported

WPBakery Page Builder Is Supported

And Now Elementor Page Builder Is Available

‘BUY NOW’ and `TAKE THIS COURSE` buttons not working on mobile When i use template Edtech

Hi mrrploc,

I have just checked and it still working fine. I will need to check your site first. Just send me a request to edusupport@thimpress.com with subject “mrrploc – Eduma Support”.

Please attach the theme purchase code so I can verify the support too ;)

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Hello good afternoon. I configured the certificate in the site https://shimmieon.com.br, but the shortcode does not work, see how it is configured: http://prntscr.com/ns2ree The course I’m taking the test is https://shimmieon.com.br/cursos/teste-de-certificado/ When I click Certificate http://prntscr.com/ns2tb0 It appears as follows: http://prntscr.com/ns2tl5 Note that the name and time and date options are not shown. What can be done to have it printed the way I am mounting http://prntscr.com/ns2ree. I await a return.

Hi flaviohoa,

I will need to check your site more carefully. Please send me a request to edusupport@thimpress.com with subject “flaviohoa – Eduma Support”.

Your support time is expired, please renew ;)

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Hello! I bought the theme and I would like to know if it is possible receive the money back because I will not use it. My client finally does not want this theme. Is it possible to return the money back? had not happened to me something like that until now. Thank you

Hi silvanacoratolo,

I’m sorry to hear that but due to the policy, I am afraid that I cannot agree with your request. Please check https://themeforest.net/page/customer_refund_policy

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The system isn’t adding any courses to the cart. I receive this message when i try to purchase a course: CHECKOUT IS NOT AVAILABLE WHILST YOUR CART IS EMPTY. Any ideas?

I fixed this issue. Thanks.

Hi cmtusa,

Glad to hear that. Is that due to the Checkout Page setting?

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Can I link the forum and lecture material to an event?

Hi cmtusa,

Can you clarify more? What do you need for the link connection?

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I want to know if you have this plugin in this eduma theme, porqeu I did not find https://thimpress.com/product/woocommerce-add-on-for-learnpress/

Hi leb07,

Yes, it’s included in Eduma. Please go to menu Eduma / Plugins and search for that one ;)

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Hi, We had to update the theme because we had a really old version and now our homepage is broken.

Where can we download a xml to import the homepage demos?

Thanks, Leandro

Hi leandrodallas,

We recommend you update the theme regularly. Because there are some plugins will need to be up to date too.

Let me take a look at your current system first. Will try to help you out :)

Please send me a request to edusupport@thimpress.com with subject “leandrodallas – Eduma Support”.

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Hi, i install theme and activated plugins and import demo contents once all done my website not loading at all 504 Error but when i just deactivated Visual Composer site back to work. I also sent you private message but did not get any response please help me ASAP

Hi PaulWMC,

Sorry to hear that. I have checked the current system and it still working fine. I haven’t seen your request yet. Can you send me one to edusupport@thimpress.com with subject “PaulWMC – Eduma Support”. I will try the best to help you out ;)

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hi, could you tell me how to do so that the teacher can edit his courses, thanks

Hi simomaaz,

Instructors will have a dashboard, show all their courses, and they can edit those courses.

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Hello, Congrats on the job.

I opened a ticket for more than 24 hours and I was not taken care of !!!

I’m having trouble translating some parts of the topic. I will forward images by attachment for easy understanding.

Can you help me translate these words?

Links for imgs: https://ibb.co/br0qCzB https://ibb.co/sKrB7MK https://ibb.co/6F8G8xv

Tanks!

Hi envisionar,

I have checked your account and I only see 1 ticket was created 10 hours ago. It was midnight. Our team is checking your case now ;)

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Okay, sorry for the mistake. I really only had 10 hours, I did not realize the mistake.

I checked and found they answered my ticket.

Thank you!

Hi, pre-sale questions.

1. Is it possible to use this theme without using the LMS plugin? I need to build a website with news feed, about me, history, campus, and other kind of general information.

2. Is it possible to use a sidebar on single pages? I mean, something like blog sidebars but only on single pages.

Thanks in advance!

Hi incrativ,

1. Yes of course ;)

2. Sure :)

Let me know if you have any further questions.

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hi! 10 days now since las response… https://thimpress.com/forums/topic/import-export-courses-2/ can you please respond?????

Hi dimage,

Sorry for the delay. We missed the case. Our team is working on it now.

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Hello. Do you update automatically the WPBakery Page Builder for the customers that their support has expired? Because their support writes: “How to update and receive support if I do not purchase a direct license? In such case, you need to wait for your WordPress theme author to update WPBakery Page Builder on their side and push it to you. Also, support related questions should be addressed to your WordPress theme provider.” Now I cannot update automatically the WPBakery Page Builder to my site. Can you please help me about that? Thank you.

Hi lydiasta,

Hope you like the theme and consider rating it a 5 stars ;) https://themeforest.net/downloads#item-14058034

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Hi. I have the same problem with Visual Composer plugin. Can you please help me with that? I would like to know what can I do to fix that every time, with not your help. Thank you!

Hi lydiasta,

Let me check your site more carefully. Just send me a request to edusupport@thimpress.com with subject “lydiasta – Eduma Support” ;)

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Hi EDUMA Support Could you please answer my question which I had posted on page 417 but which you have deleted without giving me the feedback why the GDPR problems exist in your templates. https://themeforest.net/item/education-wordpress-theme-education-wp/14058034/comments?page=417 If you can’t find the question anymore it is also here: https://tinyurl.com/y4ffr8aq

I am awaiting an answer for those problems! Thanks! Please notify me if you have posted a new update where those problems have been fixed and no more links redirect back to your server – or downloading stuff from it without prior consent of the viewer – website visitors!). Thanks.

Hi lisandi,

I answered this:

“You just showed me 5 available updates. Just simply update those plugins.

Visual Composer is not activated on your site. So if you don’t use it, delete it, it’s simple.

This dashboard is for users who purchase the theme on Envato, that’s why all those process (such as updating need the Envato keygate).

For WooCommerce (or any other plugins free on WP.org), please go to menu Plugins / Install Plugins and proceed the update, it’s simple too.

Let me know if you have any questions, I am here to help.”

Those plugins hosted on another server (wordpress.org…), not directly included in the theme. That’s why when you may see an outdated notice. But don’t worry about that, it’s a normal process in WordPress, a plugin update available and we just need to simply click update button.

GDPR, I think you understand it wrong. You imported the demo data before, right? Then you will need to update some demo content (which has link to our demo site). It’s not violated any things. We not collect data from you.

If you don’t know how to change it, just send me a request to edusupport@thimpress.com with subject “lisandi – Eduma Support”, I will help you out.

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Hi, excited to see such outstanding theme for WP, Just wanna know before purchasing does it support Front End Editing i.e., Can our Instructor Edit without going to WP, thanks in advance.

Yes onlineosman ;)

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