26867 comments found.
Fully RTL support?
Hello,
Sorry but our theme does not support RTL.
Thank you! Bogdan B
Hi,
I have multiple contributors and authors on my website. Some of them can edit the post settings (i.e. smart lists, etc.) and some of them cannot. Is there a function that is turning off for some and not others?
Hello,
An editor is not the same as an author. Different post types have different user role permissions as set by WordPress: https://wordpress.org/support/article/roles-and-capabilities/
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
With the latest version 9.7.3 you have a problem with header.php file of the theme if you add extra code to <head> section it not work more.
Hello,
Please use the analytics section of the theme panel to add code to the header section. If you need to add the code by hand, you will have to modify the header inside the tagDiv Composer plugin here: https://www.screencast.com/t/aUf5mWmSIf you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Can I create a page with 2 sidebars or the same 3 columns?
Hello,
Yes, you can create a page with 2 sidebars or 3 column. Use the tagDiv Composer page builder to create the layout you need. Here are the layout possibilities you can use with our theme: https://www.screencast.com/t/FUjP3IjzpUF1
Thank you! Bogdan B
When update to 9.7.3, my website missing Newspaper theme panel, how to fix it? Thanks
Hello,
Please install the tagDiv Composer page builder. The theme panel is bound to the Composer starting with version 9.7
Thank you! Bogdan B
pra buy question, can i use elementor page builder to work with this template ? or will error like other template out there, with message error: “Sorry, the content area was not found in your page, You must call ‘the_content’ function in the current template, in order for Elementor to work on this page.”
Hello,
Sorry but we have not tested Elementor with our theme. We have our own tagDiv Composer page builder and the theme also comes with WPBakery page builder.
Thank you! Bogdan B
Hi, in the Yoast SEO settings there is a setting whether to show Cloud Templates(tdb_templates) in the search results or not. I have it blocked, is that correct, or should they be shown?
Thanks Vincent
Hi,
That would be correct, there is no point in having the cloud template URLs appearing in the sitemap or Google search results.
Thank you! Simion C.
Great, thanks
where is td_fonts.php? i need to add google font.
Hi,
The file you mention is now in the tagDiv composer plugin https://www.screencast.com/t/XUifkVgkC9
But if you want to add new fonts you can do that in the theme panel, there are 5 spots for uploading custom fonts https://forum.tagdiv.com/font-customization/ These will then appear in the list and you can select them and apply them for the elements you want.
Thank you! Simion C.
Does this new update supports latest mysql 5.7
Hi,
That shouldn’t be a problem, WordPress mentions that it supports versions 5.6 or greater MySQL. You can check it out here https://wordpress.org/support/article/requirements/
Thank you! Simion C.
does the new update supports php 7.3 properly, I’m planning to update my php 7.2 to 7.3
Hi,
Best to use versions up to 7.3 for the time being, 7.2 would be just fine. We will make more tests with newer PHP versions as soon as possible, and when they are concluded support for them will be declared in the changelog.
Thank you! Simion C.
Check out what our customers feel about using Newspaper!
How to get in touch with you? For non product support related stuffs.
Hi,
You can send us an email at contact@tagdiv.com and we will try our best to provide an answer to your questions. Let us know.
Thank you! Simion C.
Tengo problemas con mi SIGN IN / JOIN de mi pagina, no entra por el login oficial con la clave y el usuario corecto. Ademas no entra con la url normal de wp-admin. Solucion por favor.
I have problems with my SIGN IN / JOIN from my page, it does not enter through the official login with the password and the correct user. Also it does not enter with the normal url of wp-admin. Solution please.
Hello,
We will need more details on the issue so we can get a better idea of the problem you face. Please open a new topic on our official support forum at https://forum.tagdiv.com/forum/newspaper/ and provide a link to your site and provide an example of a login page that works.
Thank you! Bogdan B
Dear tagDiv,
first: thx for your awesome theme! Now i have a question about background images. In theme pannel i set up “misc” -> “background” an image. This image will be display on all pages. Is it possible to display the indiviual post picture that you can set by creating page? https://ibb.co/r2VzBfT
regards Simon
Hi Simon,
Sorry but the theme does not have any option to show the featured image you add to a page. Only posts have options to show their featured image.
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Hello, I have two problems for specific category template setting and a Top post style (grids) setting
I found the categories template setting https://ibb.co/QkhKC49But how to setting a specific category template?
For a category post grids setting, where can i find the setting for this? https://ibb.co/tJRmmtGBest Regards
Hello,
In the default theme templates, you can change that top grid from this setting: https://www.screencast.com/t/CMxNyzhT Please read this guide: https://forum.tagdiv.com/how-category-settings-work/ Since the cloud library implementation however, there are other possibilities. Please read this guide to see how you can use the tagdiv composer to create your very own category layout: https://tagdiv.com/find-whats-new-category-templates/
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
I have WordPress 5.2.1 version, Does this theme supports the latest version of the WordPress?
Hello,
Yes, our theme supports the latest version of WordPress.
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
But in your sales page it has been written it can support upto 5.1x
Hello,
The sales page itself has not been updated to include all available WP versions. The theme supports all versions or WordPress. We can only update the sales page when we update the theme that is why there will be a delay in the versions seen on this page.
Thank you! Bogdan B
Hi, I’m a Cloud Ways user just want to ask: Does this theme supports Breeze and Akismet Anti-Spam plugin?
Hello,
Akismet is supported even if it is not among the tested and recommended plugins. I cannot say for sure about Breeze.
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Do you plan to make the “user submit post” feature for Newspaper theme? Or is there any exiting feature like that?
Hello,
Sorry but at the moment we do not have any plans to implement user submitted posts. Sorry. There is no current option that can provide such a feature.
Thank you! Bogdan B
Do these features support Chinese/Japanese? Live search with ajax , Excerpts.
Hello,
Yes your ajax search works fine with any language. Here is a quick test: https://www.screencast.com/t/8E7Lhct1Q3At
Thank you! Bogdan B
