8686 comments found.
WOW this theme looks In$ane!! No idea how I haven’t picked up on before. These demos are ridiculous https://davembixler.com/ http://miamidolphinsuniform.com/ (I only say when equally bad a$$ looking on mobile, with engaging on scroll elements etc) . It looks like a nice variety of mobile menu style options? Do images come with demo imports? Curious if there is anyway to checkout a demo login and play around w before purchasing?
Hi sterlingwilliam and thank you for interest! 
Yep there are really nice websites in the showcase. We have a few options for the mobile menu and you can see them in the demos, no when you import demo contents you have placeholder images: https://support.undsgn.com/hc/en-us/articles/214001065#&gid=1&pid=2
No sorry there is not an admin demo available.
Is it possible to have the universal navigation menu stay sticky at the top when you’ve scrolled down the page?
Hi caspian and thank you for interest! 
Yes this is an option, ex: https://undsgn.com/uncode/homepages/classic-start-up/
Sorry, I meant to ask if it’s possible to change a menu that’s not sticky into one that is. Thanks
Hi, yes it can also be not sticky.
Sorry if I wasn’t clear. Is it possible to take an existing menu on a particular version that’s not sticky and then modify it so it is sticky?
Hi caspian! The Sticky option can be applied to any menu we have.
Hello! How to add sidebar to woocommerce product page?
Hi DigitalMakers_ua! Do you mean for the category page or single page? Single product page doesn’t have this option (in fact, we never show in all our demos). if you refer to the category pages or main archive you have the option in the Theme Options > Products.
PS: Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team! Thank you! https://support.undsgn.com/hc
Yes, I need it for Single Product page. Can you tell me how to do it? Maybe some info to edit theme files?
Hello,
you can use the hooks available in the file uncode/woocommerce/content-product.php and uncode/woocommerce/single-product.php to append the code you prefer to the single product page, also a sidebar of course by using the function dynamic_sidebar() https://codex.wordpress.org/Function_Reference/dynamic_sidebar
But Uncode doesn’t foresee the presence of a sidebar in single product pages, so you will have to adjust styles and maybe the markup in a child theme, so it could be a somewhat complicated change.
Best
Hi, the theme is awesome! I have two questions, I optimized my transparent PNG files, but now I have white boxes on page with spinning gear from single media (about page). Why is that happening?
The second question is that when I am logged into the back end I see the font I want the site to be using, upon exiting backend, the site defaults to a times new roman font across all devices, browsers, and OS, I cannot find anywhere on how to fix this. What is required to fix it?
Hi Robert_Stoked! I’m sorry but it’s really not possible to understand this issue without a check, can you please send us your page link to check?
About the second issue it seems that the fonts are not properly configured but also for this we need to check your site since it’s not possible to debug in words.
If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi here is the link https://sysloventures.com. I have opened two support tickets, but have not had any resolution. What can I do to get it fixed as I have not found a solution for it in the documentation and help center?
Hi Robert_Stoked! The problem with loading is caused by one of your plugins, if I deactivate a3 Lazy Load and WP Fastest Cache, everything works as expected (tested now). From here I’m not able to replicate the problem with fonts ( https://undsgn.d.pr/5Em6hl ) anyway if you have opened a ticket (the second it’s a replica of the first) one of our agent will be back shortly.
Ok understood thank you for that. It seems the fonts have been adjusted.
For what I can see also the loading icon that is caused by a3 Lazy Load, in case reply our agent! Btw really nice layout at your site!
Awesome thank you so much! I appreciate your help!
Thank you for confirm! Riffaz will be back shortly.
Ok I will keep an eye out thank you!
I see Riffaz replied to you 16 mins ago.
Yes he did I was getting the right font for him to install. Thanks!
Thank you for confirming!
Hi, Can I have a sticky top bar navigation together with a secondary sliding navigation in one page, at the same time?
Hi sevenshot! No sorry the top bar navigation cannot be sticky, only the main menu has the sticky option.
Hello. I have used uncode theme 1.3x. Theme was excellent! and I would buy another license for a new site.
However, when testing a new demo version, I noticed that pinch zoom on mobile safari does not work correctly.
When zooming in, a blank(white or black) screen appears on the right and and the homepage is displayed in small size (left). It seems that this happens when safari address bar size changes during pinch zoom or scroll.
you can check from below ( try zooming before address bar shrink by scroll)
https://undsgn.com/uncode/or
https://undsgn.com/uncode/homepages/classic-agency/When I check 1.3x version, it works.
Thank you.
Hi karashy7! Thank you for note! Identified the problem and it’s related to a small fix we inserted, the fix for the Safari mobile zoom will be part of the next update!
I am having trouble with mobile video embed from vimeo on our site.
https://rakavisuals.com/It looks great on desktop, and scaling just isn’t right on mobile. Any help please?
I tried looking thru the comments and tried the media poster thing and no dice for me. Maybe I am missing something?
Is there any way to disable mobile background video entirely while keeping the desktop background video live?
Hi rakavisuals! How did you inserted this video? I see different codes then the ones expected, as you can see in our demo video examples work fine on mobile too, ex: https://undsgn.com/uncode/real-time-design-tools/
https://undsgn.com/uncode/homepages/creative-freelance/
Please find here more info: https://support.undsgn.com/hc/en-us/articles/213457149
https://support.undsgn.com/hc/en-us/articles/115000721729
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Another question: Here https://support.undsgn.com/hc/en-us/articles/214006505 you explain ho two customize the archive pages for different categories by creating a new content block for all the archives. But how can I customize each category archive page independently, for example adding a specific text block to each category archive page?
Hi supermex! You cannot create different layouts with different element for any categories. Categories pages can have any layouts (but similar) and can have independent contents like title, description, image and color.
Hi, here https://support.undsgn.com/hc/en-us/articles/115005658005-WooCommerce-filters you say it’s possible to use price filters for products on the page builder post module. But how? And is there a way for users to sort products when using the page builder post module?
Hi supermex! Yes if you use the Automatic Query option of the Posts module you can use the price filters of the WooCommerce sidebar.
The only issue is: The Woocommerce price filter widget is not displayed on “normal” pages, only in the “shop” page.
Hello,
unfortunately you can display the price filter widget on WooCommerce pages only, that’s a limitation due to WooCommerce.
Hello. Just a pre-sale question. Is there a way for changing frame color in the layout?
Hi imanguxara and thank you for interest!
Yes this is an option: https://undsgn.d.pr/k3JCFe
GREAT!!! Thank you very much
Thank you for confirming!
I want to update my current Uncode theme (version 1.4.1) to the latest version to be fully compatible with WordPress 5. Do we need to purchase a new license for this?
Hi samuel_777! No updates are free for all users who bought Uncode and have a valid license.
I have this theme installed on my website, and it’s great! but I have detected a bug with the Autoptimize plugin.
When I install this plugin to accelerate my website, the main menu of all the pages on my website disappears immediately.
This can be solved?
Thanks greetings.
Hi canelayclavo! When you use a cache plugin with Uncode you need to exclude a few files, good plugins have this option since it’s pretty normal (for example WP Rocket), please find more info: https://support.undsgn.com/hc/en-us/articles/115004168269
Hi undsgn. I was using CSS to alter my contact form 7 to have a transparent background, after updating my theme version this no longer works. Can you please tell me how to have a contact form 7 form with a transparent background as per your modern style second from the top https://undsgn.com/uncode/features/contact-forms// ?
Hi nitsab! This is a default from Uncode when you use the form in a Dark Skin Column, can you please share your link so we can tell you why is not working for you?
Hi, I’m looking to buy UNCODE for a personal project. I have a question about the shop-creative theme (https://undsgn.com/uncode/homepages/shop-creative/).
Everything that features on the demo homepage, is it possible to have these linking to an external website?
I have a threadless.com shop and would like to showcase the products on the website homepage then when someone clicks they go to the threadless shop instead of product pages deeper in this site.
Hi AaHWang and thank you for interest!
Yes at this point I suggest to use the Media Gallery module and not the Posts Module (with Products Query) as it’s in the demo. Basically you can have the same layouts but created with a Gallery that opens your external links (the only difference is that you don’t have the button “Buy Now” that appears on products over).
Brilliant, thanks for your speedy reply! I’m going to purchase for this project and also for my personal portfolio too (if I get on well with the theme ;)) as you’ve got some nice portfolio site layouts too.
Hi AaHWang and thank you for confirmation! If you have problems make this working since it’s not part of Demo Contents just open a ticket so we can support you: https://support.undsgn.com/hc
Hi, could you help me solve one problem? I am using widgets on my footer. But the mobile version is not showing anything. Is there any option to activate it on the mobile version?
Hi Moonlit-Design! I think you just have one of the Responsive visibility settings applied to one of the Footer Columns, ex: https://support.undsgn.com/hc/en-us/articles/214003625#&gid=1&pid=7
This can also be applied to the Rows: https://support.undsgn.com/hc/en-us/articles/214003585#&gid=1&pid=9
If this is not the problem, please share your URL so we can check.
PS: Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
You are the best ! problem is solved thank you so much
Hi Moonlit-Design and thank you for confirmation!
Hi, i’m using posts to show products, like shop grid. can i somehow use sort by filters with it?
Hi kitaabnow! With the Posts module you can use the Posts module filter not the WooCommerce filter, in case you can use the sidebar widgets filters of WooCommerce if you are using the Posts module with the Automatic Query.
I have a transparent menu, but when I scroll it gets the white background. How can I keep it transparent on scroll? here is the link https://www.lellure.com.au/
.menu-wrapper.menu-sticky .menu-container {
background: transparent;
}PS: really nice customisation of Uncode theme, would you like to get featured when finished?
http://www.undsgn.com/uncode/showcase/
Hi, Could you let me know where, in the theme options, one can center the logo as it appears here: https://undsgn.com/uncode/homepages/classic-photographer/—Thanks in advance. M.
Hi mbhwhitney! This is the Center Split menu layout: https://undsgn.d.pr/8eF1ZB
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi, I use the content block for archive posts. I’ve enabled pagination. Post count is set to 6. But when I look at a category page (e.g. https://www.mamysrozumem.cz/recepty/), 9 posts are there but no pagination.
Hi michalcica! One of you use the Content Block with the Automatic Query you revert to the native WordPress query so the number of Posts is the one you set in the WordPress Reading Settings: https://undsgn.d.pr/Z7Fmqw
Hi, I’ve set the number of posts to 6 there but it doesn’t work. 9 posts still show in a category page.
Hi michalcica! Unless you don’t have some plugins that alter the query, this is the option, here a quick video taken from a random client installation with demo contents imported: https://undsgn.d.pr/NZAdHw
If you need help to debug please open a private ticket so we can check.
Thank you for all the quick feedback. WPBakery is missing the clipboard options. Additionally, when test the page thomasjgardner.com/my-life/ in chrome or firefox a very large white space appears between my text. this does not happen in safari and i cant figure out why. i have flushed the server cache and cleared the browser cache. I reviewd your support forums and have not found any specific answer to this problem.
Hi ThomasGardner! Clipboard is an addition plugin that is part of Uncode, please install it: https://undsgn.d.pr/sL5btl
Unfortauntely we cannot understand from the frontend what is wrong in this layout you created, it seems a not close div. It seems everything is fine until the last row. In case you open a ticket so we can access and check.
unfortunately that is Wass not included in my latest download of uncode. I was able to make a copy through FTP of a site im working on now. works fine now.
Hi ThomasGardner! Not sure how is possible that is not included since on Envato server there is only one version: https://undsgn.d.pr/nV23Yi
