19046 comments found.
Hi. Previously I used this theme in a project. But this project was terminated. I can’t delete the theme because I can’t reach the management panel of the old project. How can I use this theme for my new project?
Hi,
for those who have problems with license registration/de-registration, we released tool to sort them. For this purpose, please visit http://api.muffingroup.com/licenses/ and sort licenses in your own way.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hi, What is the beOrganic logo font? thanks.
Hi, how do I stop my content tabs within the muffin builder defaulting to accordion on mobile? i’ve looked at the css but it seems theres something else controlling it.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
hi. I was add betheme key in domain “A”. after sometime i was de-activated betheme key in domain “A” and add key domain “B” but error generated this key already used in domain “A”.. Kindly resolve this issue.. Thanks
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Thanks for reply muffingroup.. i was send domain detail in your contact form…Thanks
Thanks, we will reply as soon as we will check.
I tried installing Google Tag Manger a few times now but I keep ending up with a bit of text on the very bottom of my website (every page)
You can check out my website here: https://www.aetherflowmedia.com/
Is this a common issue? I’ve tried adding the GTM code manually and by using a plugin but both result in this strange bit of text on the bottom of my website.
Hey,
Please open your website in Firefox html mode (CTRL+U) and check html errors you got. Please fix them first and all should be fine.
Anticipating your question, this has nothing to with the theme itself and were made by you or one of your extra plugins.
Best regards,
Muffin Group team
I asked before long time ago, where do I see pre-builth websites? I only see BeTheme options and that’s it! No BeTheme demo data menu item. There was something with license… Can’t see where to look
every time I have to search for thoso demos…
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Congrats on becoming the number one bestseller theme on Themeforest. You guys deserve it for all the hard work put into this amazing theme.
Good luck.
Thanks a lot 
I am triing toinstall a pre-built website but I get an error messsage: cURL error 28: Operation timed out after 30001 milliseconds with 0 bytes received
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Congrats on becoming the number one bestseller theme on Themeforest. You guys deserve it for all the hard work put into this amazing theme.
Good luck.
Thank you! 
Pra ninguém mais sofrer como eu sem resposta do problema Falha ao importar pa_color Black Falha ao importar pa_color Azul
bastar ir no menu do betheme / estado do sistema
https://www.img.live/image/7ZFei9e corrigir o que estiver em vermelho no seu php.
Hi,
we do support in English language only so please use English as the only one if you have any questions. Some of us does not speak other language and every message have to be understandable for each team member.
Thanks for understanding
Best regards,
Muffin Group team
Hi, i just buy your theme but the required plugins are not included to install
Hi,
since version 20, all plugins can be easily installed/updated from BeTheme > Install Plugins section with just a click. But please make sure that your installation is registered with a proper purchase code.
Best regards,
Muffin Group team
i would like to deregister my domain and register on a sub domain.
I followed the instruction and it still doesn’t work
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hi, is there solution to adjust auto close main menu on mobile version (one page site)? http://wp.assoftteam.com
Hey,
we are sorry but we do not have such feature included at this moment.
Best regards,
Muffin Group team
In boxed demo like drone , How box out the menu and make full width
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Theme is not updating when changes are made to it . this is already juiced up PHP Memory Limit 512 MB PHP Time Limit 300 PHP Max Input Vars 100000000
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Thanks message has been sent
Thank you!
Hi, I have used the theme 2 years ago. The Muffin Builder has a different builder as I remember that need to add HTML codes and that was the weak. The Theme is great
Hi,
you can use html or raw shortcodes off course but you do not have as we got lot’s of different items included into builder.
Best regards,
Muffin Group team
no idea what’s wrong, but the smooth scrolling for one page site doesn’t work now. Where is that on/off for that option?
UPDATED: OK found out.
Great!
Hello,
Is it possible when importing a demo to have all the demo made in Wpbakery instead of muffinbuilder? Because every time we have to write everything down in Wpbakery. Thank you.
Hey,
pre-built layouts were built with Muffin Builder tool which is much lighter, easier in use and faster. We did not built those demos with WP Bakery (previously known as Visual Composer) because it’s an additional plugin and in reference to right agreements, we can not force users to use 3rd party plugins. Also, for many users, WPBakery just doesn’t work right because plugin is quite heavy and requires good hosting service. So we are very sorry but pre-built websites can be edited with Muffin Builder tool only.
Best regards,
Muffin Group team
Dear support Team,
Sales icon not showing when access category pages, on single product page it shows * icon on the left corner.
Thank You
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
