26961 comments found.
how to transfer refund fund to bank
Yeah I have bought it right now 
Thank you for choosing our themes. If you need assistance, our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
how to update WPBakery Page Builder? I did not find the plugin inside the plugin folder.
Hello,
The update for wpbakery is included in the thee package but you need to download the full package, not just the installable zip file. I suspect you mean this plugin folder: https://www.screencast.com/t/TzZwIi4hEAz That is the wrong plugins folder. You need to look for this folder: https://www.screencast.com/t/tKJXgXwGv There are 2 plugins folders. 1 is inside the theme itself and is not the correct one. The one you need is under the big theme package called newspaper-tf not under the main theme which is newspaper without the “-tf” part.
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
I found, thank you.
In single page file (single.php and single_template_8.php) I make some changes but changes not affect my site? I try both in child theme and main theme but nothing happens. So I tried to delete all the files and I did not notice any changes. I do not use any caching plugin or something like that.
Can you please inform how can I make changes on single_template_8.php file?
Hello,
The single template files are now found in the tagdiv composer plugin under this file structure: https://www.screencast.com/t/k9lFGakD9 if you have single template files in your main newspaper theme foler, that means you did not update properly and you must delete your theme and install it again as the file structure was changed as mentioned here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/ Updating requires you to delete the theme not replace it because of the file structure change. If you just overwrite the theme, you will get duplicate files and this will cause problems for you.
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
The site is experiencing technical difficulties….. How to fix this?
Hi,
This can be a plugin conflict, please deactivate all non theme plugins, clear all cache and try again. Also please check the theme requirements guide – https://tagdiv.com/newspaper-theme-requirements/ If the problem is still there, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Calin N.
Hi Check your mail. user/pass sent.
Also I tried to install previous version.and with td composer site looks working ,but admin panel can`t be accessed.Without the td compposer the admin works but the site looks like trash.
Hello,
The tagdiv composer now holds the theme panel. it is a required plugin. This change was made due to envato requirements. We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Thank you! Bogdan B
URGENT – Title Tags gone after recent TD-Compose update.
Hi guys, after the recent update of td-composer my website title tag has stopped displaying – https://healthyy.net/supplements/benefits-spirulina-atherosclerosis .. It again shows up when i disable td-composer.
Please help urgently.
header.php did not have a title tag – td-composer/legacy/Newspaper/header.php..
I’ve added the following to it and the titles are back. <title><?php wp_title(’|’, true, ‘right’); ?></title>
But please check as this is a serious issue!
Hi,
Indeed there was a problem with title tag, sorry about that! We’ve fixed this issue and you can re-download the theme and reinstall it. If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Calin N.
will there be an option of updating online? or i have to download it manually?
Also, the problem is with td-composer and not theme .. why you want me to update theme?
Hello,
Because the package on themeforest is different than the one you installed which had the issue. A wrong package was uploaded by mistake and was immediately corrected but it seems a few got through in the time we uploaded the correct theme. Sorry for the inconvenience. Please download the theme again and install it using this guide: https://forum.tagdiv.com/newsmag-install-via-wordpress/ or https://forum.tagdiv.com/newsmag-install-via-ftp/
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Hello, My website crashes for an average of 2 minutes when I search from the search box. How do I remove the search box in Newspaper mobile theme?
Hi,
Unfortunately there is no option to remove the search box from mobile theme, what you can do is to use a custom css.td-search-icon a{
display: none;
}
You need to set the code in Theme panel > Mobile Theme> Custom code > css -> https://www.screencast.com/t/v0KjlqhH7xhT
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Calin N.
Css code worked. Thank you for helping me.
Dear Team,
How to setting up full wide layout like demo “FAST NEWS” https://demo.tagdiv.com/newspaper_fast/ > https://www.screencast.com/t/zzhNvHXOUKUm
my site > https://www.screencast.com/t/zzhNvHXOUKUm
Please help
Thanks
Hi,
Please check our documentation for how to use the tagDiv Composer -> https://tagdiv.com/tagdiv-composer-page-builder-basics/ please check the section for full width content. If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Calin N.
Hi, We have a problem with Image box element in Art creek demo (front page). In Firefox specifically it displays only a small part of the image, leaving huge white gaps on each side. Please see screenshot: https://prnt.sc/nus65z Other browsers (Chrome, Safari) work fine. Could you please suggest what could be causing this error? Thank you!
Hi,
I’ve tested the demo in the latest theme version on Firefox and it is working correctly, it could be a plugin conflict, please deactivate all non theme plugins, clear all cache and try again. If the problem is still there, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Calin N.
Hello Tagdiv, where exactly do I put the Adsense verification code – not the ad types just the verification. I did not understand your tutorial in the documentation as it only genralises but does not say the exact area for verification code . Could you please advise?
Thanks Vincent
Hi,
You need to insert the verification code in Theme panel > Analytics/JS Codes -> https://www.screencast.com/t/zvuthwzh9hlR If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Calin N.
Is it possible to have the sidebar shows before the main content on mobile?
Hi,
Unfortunately for the moment our theme dos not have an option for moving the sidebar before the main content. Using the mobile theme plugin the sidebar is not displayed at all. It can only be achieve by editing the theme codes and for this you need to have proper skills. If you have others questions, please open a new ticket on our support forum -> https://forum.tagdiv.com/forum/newspaper/
Thank you! Calin N.
This version, video post template not working?
Hello,
I’ve tested the video post template on my install and all of them are working correctly, it is possible you are facing a plugin conflict, please contact us on contact@tagdiv.com , please provide a lint to your website and provide admin login, also please provide as many details you can about the problem you are facing.
Thank you. Calin N.
Hello! I just reinstalled the new wordpress and new newspaper theme width “Default Demo” but Video Post Template still did not work (Child theme only) Please check it again! Thank you!
Hello,
The child theme will no longer work starting with newspaper 9.7. The file structure of the theme was changed due to envato requirements and a child theme ca no longer affect the theme files since they were moved to the tagdiv composer plugin. https://tagdiv.com/updating-the-core-of-tagdiv-themes/Thank you! Bogdan B
Thanks for your info!
Mobile menu not showing correctly on mobile:
1. “td-menu-login-section” not displaying
2. “td-icon-menu-right td-element-after” not displaying
Hi,
Sorry for the inconvenience. You can fix the menu icons by adding this css code in the theme custom code section for mobiles:
.td-mobile-content .td-icon-menu-right{
display:block;
}
As for the mobile menu issue, please contact us via email at contact@agdiv.com and provide a link to your site and wp-admin so we can login and investigate why this happens.
Thank you! Bogdan B
on mobile, login and register button not showing, please check it again
Please contact us via email at contact@agdiv.com if you need our help.
Thank you! Bogdan B
Hi,
I’ve just bought your theme. I would like to move from Newsmag, Is it difficult to change to this theme?
Hello,
No, the move from Newsmag should not be difficult as they are compatible with one another. You should already be familiar with our theme design. If you need assistance, our support team will lend a hand on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Long article titles are hidden with 3 dots, so that the full title of the article is no longer hidden. thank you
Hello,
The title length can be changed from the excerpts section. It can be cut by words or by letters. https://www.screencast.com/t/QEh4k1sn Please read this guide for more information: https://forum.tagdiv.com/excerpts-introduction/
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
the mobile version cannot display the tagdiv composer page. which appeared instead of Shortcodes and LATEST ARTICLES. I use a static homepage (tagdiv composer).
Hello,
We will need a link to your site so we can investigate this. Please open a new topic on our official support forum at https://forum.tagdiv.com/forum/newspaper/ and provide a link to your site so we ca check the mobile version.
Thank you! Bogdan B
Hello, It looks like the custom font function doesn’t work. I want to use Kanit, a Thai font, but it doesn’t work (now I use a Thai plugin called Seed plugin which makes only post title in Kanit font. I want all fonts on the site changed to Kanit font. Regards,
Hello,
I have just tested the mentioned font but it works just like any other custom font. You are probably not implementing it properly. you have to convert it to a .woff file first and then add it to the custom fonts section. https://www.screencast.com/t/Lkb8VwlTqPd Then you can apply it in the theme panel to any section you need. https://www.screencast.com/t/jh0uxqGaRvQWPlease read this guide: https://forum.tagdiv.com/font-customization/
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Hello. I would love to discuss things that i would want to experience with Newspaper and right now, i have to opt for differents plugins to be fully satisfied:
1 – The ability to add morre options to login and register, beside the default wordpress options.
2 – The comments sections feels so apart from the rest. It’s too simple and generic, considering how awesome the rest of the theme is.
For example, for me, i have a gaming website and i would love my visitors to also rate the reviews i make. I have to opt for 3rd party plugins for this.
3 – This one is what bothered me the most:
There is no easy way to edit out custom posts. I would love to see the Cloud Library and td composer on this. For non developer or non experient people, this seems a really hard task to do on Newspapert theme.
Best regards
Hello,
Thank you for your suggestions. I will add them to our list for future updates and i will pass this information on to the development tea and maybe in future releases we can provide some of the features requested.
Thank you! Bogdan B
Fully RTL support?
Hello,
Sorry but our theme does not support RTL.
Thank you! Bogdan B
Hi,
I have multiple contributors and authors on my website. Some of them can edit the post settings (i.e. smart lists, etc.) and some of them cannot. Is there a function that is turning off for some and not others?
Hello,
An editor is not the same as an author. Different post types have different user role permissions as set by WordPress: https://wordpress.org/support/article/roles-and-capabilities/
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
With the latest version 9.7.3 you have a problem with header.php file of the theme if you add extra code to <head> section it not work more.
Hello,
Please use the analytics section of the theme panel to add code to the header section. If you need to add the code by hand, you will have to modify the header inside the tagDiv Composer plugin here: https://www.screencast.com/t/aUf5mWmSIf you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
