26961 comments found.
Hi, im constantly getting emails from Google regarding AMP errors on https://searchgo.co and each time I get them to revalidate there ar emore errors. The latest being “The extension ‘amp-auto-ads’ was found on this” However, the amp code is in the right place. The AMP pages ook messy too, whereas before they did not. I also get tis error: The extension ‘amp-auto-ads’ was found on this page, but is unused. Please remove this extension.
Thanks Vincent
Hello,
This issue could be caused by a plugin that ads auto ads to the amp template. Our theme already has the markup needed for this type of ad so if you added the auto ads code manually in the amp header or if a plugin ads this markup, it should be removed.
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Check out what our customers feel about using Newspaper!
Please i need help. I have done every thing i can, just to have the the living mag layout and style https://demo.tagdiv.com/newspaper_living_mag/2018/08/24/td-post-splash-house-festival-fashion-snaps/ please is there anything else i need to add/do after importing the demo and installing a fresh wordpress.
Hi,
If you install a demo with content, then you will get everything right from the start. The homepage, posts, categories, pages, etc. With the style included. If you have trouble importing demos, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate the demo.
Thank you! Bogdan B
HI! Is there any way to put the weather in the header? between the logo and the banner baner. Something like this: https://elecos.com.ar thanks!! juan
Hello,
Yes, you can use the header builder to create the header as needed using the tagdiv composer page builder. Please read this guide to learn how to use the header manager: https://tagdiv.com/newspaper-theme-customize-the-header-manager/
Thank you! Bogdan B
Hi, I would like to know if it is possible to place the author’s box on top of the tags. Thanks in advance
Hello,
If you mean the tag template, es you can by importing a tag template using the cloud library and applying it to your tags. Please read this guide: https://tagdiv.com/tagdiv-cloud-library-tag-templates/
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Hi Team,
I’m having an issue creating article bottom ad. This happens only with Google DFP adverts. When I place the code in the article bottom ad, the advert appears on the top of the article. Please help. https://www.evernote.com/shard/s511/sh/3fd65c06-b9b2-470b-bc41-1721e3054079/295e5150ba0c127ee38bacec91b4e21aThank You
Hello,
For google DFP you need a few extra steps in order to implement them properly. Our theme was built with he default adsense ads in mind. DFP is an advanced ad that needs extra ‘care’. Please check this guide: https://forum.tagdiv.com/topic/tutorial-responsive-ads-with-google-dfp/
Thank you! Bogdan B
Hi Bogdan,
You have not understand the question. I don’t have any issue with ads not being responsive. The article bottom ad appears on the top of the article. Which is clearly a bug.
Could you help with this?
Thank you
Hi,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Bogdan B
Hi team,
Where is the Single Post Modified Date shortcode in Version 9.6? I have been able to select Modified Date Option on blocks and modules but I can’t find how to do same for the single post pages.
Please guide me
Hello,
In order to apply the modified date to a single post template you need to use the cloud library plugin to import a cloud template. The modified date will not work on the default post styles. Please use this guide: https://tagdiv.com/customize-articles-with-single-post-templates/
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
hi, I want to uninstall the theme can I install it again will the purchase code will work again in my site only
Hi,
Yes, you can install it again, just remove the licence from current install -> https://www.screencast.com/t/rdjQDTbokwT
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Calin N.
Hello. i try to access “Cloud Templates” from the menu but the last 2 days i get HTTP ERROR 500. Anyone having the same problem?
It’s ok…i solved it increasing WP_MEMORY_LIMIT
Hi,
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Calin N.
Hi, I have theme installed at https://time4buying.com/ using cloud header template and having a weird issue there is a fade in transition on top bar. I need to turn it off as it takes too long to load top bar and shows white space up in the header for good numbers of second.
Can you please let me know how to turn it off or remove?
Thanks,
Hi,
I see that in the meantime you’ve change the theme and I can not longer check the issue. Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Calin N.
When will all of the wonderful post grid layouts that we have in WP Visual Composer / Pagebuilder make their way into Gutenberg as blocks?
Hello,
Sorry but this is not for us to decide. We are not the authors of the wpbakery page builder. We have our own tagDiv Composer page builder implementation but adding the functionality included in Gutenberg is not among our plans for future updates though.
Thank you! Bogdan B
Thank you, I’m not sure my question was clear. I know that WPBakery and tagDiv are two different things and that you’re not associated with them. That being said, Newspaper adds all the different blocks to WPBakery so we can use these grid layouts either in WPBakery OR tagDiv. I have been using WPBakery much longer and find it to be much preferable to proprietary tagDiv, which is not as functional, doesn’t have as many add-one, and has common glitches.
My question is, when will you engineer all of the blocks and grids that you’ve done for WPBakery so that they can be accessed through Gutenberg editor as blocks? If you support WPBakery, then why not also support Gutenberg by extending blocks? Or is it an anti-Gutenberg thing?
Hello,
Unfortunately, I can not say for sure if there will be an implementation for this in the next update. There are some workaround for Gutenberg editor and in coming updates is possible that some of your suggestions to be implement in Gutenberg.
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Calin N.
Hi. Firstly I’m sorry about my English. I install Fast News demo but I have footer problem. I activate sub footer but it’s not works. And I try to select a footer template but it’s still old footer style. The footer only shown on Footer page.
Hello,
You can import a new footer template and edit it in the tagdiv composer to set it as a footer page or you can select no page in this section: https://www.screencast.com/t/FjIDhA3ovux and then the default footer styles will apply. I have just tested these settings again and they work as expected. If the default footer settings do not work on your site, Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Bogdan B
hi, TO HAVE AN OVERVIEW ON THE MULTIPURPOSE WORDPRESS THEME, WOULD IT BE POSSIBLE TO TELL ME HOW I CAN DO TO HAVE A DASHBOARD WITH POSSIBILITY TO ACTIVATE ANOTHER DEMO, THANK YOU SO MUCH
Hello,
Our theme allows you to install any demo you choose from the “install demos” section of the theme panel. Please read this guide to learn how to change demos: https://forum.tagdiv.com/installing-demos/
Thank you! Bogdan B
Updated the theme and my it’s broken my site again, this time I can’t do anything without using tagdiv composer and I am not re-doing over 200 pages. The page title in the tab is displaying as a url when activating tagdiv composer, none of the element blocks show when I have tagdiv composer and visual composer open. I built my entire site in visual composer for years and now it doesn’t work when I enable tagdiv composer.
I noticed on your forum a lot of people are complaining about this issue, when will there be a fix available – or an option to download an older version
Hello,
Please read this article we wrote on the new theme implementation and the requirement of the tagdiv composer: https://tagdiv.com/updating-the-core-of-tagdiv-themes/ You can still use wpbakery so you do not have to remake the 200 pages. It seems the update was faulyy on your site as we cannot replicate the mentioned issues. If you need to revert to the previous version of the theme please check this forum topic: https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Hi, TagDiv, I’m facing this, again and again, contacted you but no response it’s now the 2nd time
See I have customized the Newspaper what demo according to my needs but when I open in desktop sometimes it shows the mobile theme version on desktop and sometimes it shows old uncustomized demo even I have saved browser clear the WordPress cache, server cache and all things done but still it is sometimes it shows the old version and sometimes it shows the customized version and some post are not showing in the page in the mobile but showing in the desktop I’m sharing the video please help me I just purchased the theme 10 days ago from ThemeForest my user name is Vivek 170 sorry for the shaky video https://drive.google.com/file/d/1Qz_o6bmi434OhQU6M9FRMl8lD64qdRGJ/view https://drive.google.com/file/d/1ttyU4WtjFzKV9q2wE_HisuLinLttsjVQ/view https://drive.google.com/file/d/1z2g1_hInV6yi1ggpnB6YqkzcUTNaK4Kb/view?usp=drive_webI have asked about this issue from server suppport team they said that it’s not the error from the server you should talk to theme support team or the wordpress develooper
I have asked about this issue from server suppport team they said that it’s not the error from the server you should talk to theme support team or the wordpress develooper
should I install the demo again, why you are not replying the mail
Hello,
Please have patience and do not post multiple replies as you only delay the reply. We answer from oldest to newest so if you keep replying, you move the email up in the list and thus delay your answer further. The support team will answer your email today as soon as possible.
Thank you! Bogdan B
What if I uninstall the demo and wordpress and start again will i face the same issues again?
Hi,
Please reply by email!
Thank you! Calin N.
Hi, I have theme installed at https://taste-of-edm.boost2business.ca/ using cloud header template and having a weird issue there is a fade in transition on top bar. I need to turn it off as it takes too long to load top bar and shows white space up in the header for good numbers of second.
Can you please let me know how to turn it off or remove?
Thanks,
Hi,
Sorry but right now there is no top bar on your site. I cannot see the fade you mention. Please enable the top bar and open a new topic on our official support forum at https://forum.tagdiv.com/forum/newspaper/ and our support team will be happy to help wit the issue mentioned.
Thank you! Bogdan B
Since the maj of the theme, I lost this b presentation for articles> https://demo.tagdiv.com/newspaper_sport/td-post-cincinnati-masters-federer-downs-murray-to-set-up-raonic -sf-challenge /
How to return to this result?
good lien We have more transparency of the image in the header
Bug Default styles post site template since the update no longer works, do you have a solution?
Bug for categories When you select a main category, it is not displayed, it shows the category select in alphabetical order in the small black rectangle on the thumbnail and not the category select as main
Hello,
I have tested both the category and post templates again but we cannot replicate any of the issues mentioned. Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate why this is happening on you site.
Thank you! Bogdan B
Hello! Is there no random Russian-speaking support for the topic here? 
Tell me, please, I have sub-items in the main menu, however, when viewed from a mobile phone, they are not visible, but only the main menu items are displayed. How can I make drop-down items when viewing from a mobile? Plugin with mobile theme is not installed. Thank’s!
Hello,
Sorry but none of us speak Russian. The official support language is English. Usually this happens with mega menu options. The mega menu does not show up on mobile devices. Only default sub-menus will show up in the mobile menu.
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Hello!
I opened a topic in the forum, I have an error in my templates.
Thank you for your support!
Hello,
Our support team answers from oldest to newest. We answer every message we get so the team will reply to your topic as soon as possible.
Thank you for your patience. Bogdan B
Warning: require_once(/home4/cpf/public_html/thecaspiantimes.com/wp-content/themes/Newspaper/includes/wp_booster/td_api.php): failed to open stream: No such file or directory in /home4/cpf/public_html/thecaspiantimes.com/wp-content/plugins/td-multi-purpose/styles/tds_api.php on line 33
Fatal error: require_once(): Failed opening required ’/home4/cpf/public_html/thecaspiantimes.com/wp-content/themes/Newspaper/includes/wp_booster/td_api.php’ (include_path=’.:/opt/php70/lib/php’) in /home4/cpf/public_html/thecaspiantimes.com/wp-content/plugins/td-multi-purpose/styles/tds_api.php on line 33
Hi,
Those seem to be related to the multi-purpose plugin, which since theme update 8.7.5 is included in the tagDiv composer and its not provided as a separate plugin anymore. If you have updated from an older version, please delete the multi-purpose plugin as it is now part of the tagDiv composer.
Thank you! Simion C.
