Sound’s Good!..

Looking forward to our tickets being responded to today please. Specially the issue with the Swatch after Load More has happened. Two major problems there. Thanks.

Hopefully you will get the reply of your tickets by today so please be patience.

Hi,

Please download the latest plugin from this article and Install/Update it on your site: https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution

Thanks.

link doesn’t work. After clicking on your link it just opens up the support dashboard. We need to update the plugin, why is this so hard?

Hi,

Yes, It will open the Support System and you have to Login into the Support system for downloading the plugin, Otherwise, Please contact us via our support system with your site WP Admin Login details so we will check and solve the issue for you.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Sorry to say that but the discount on Theme is over, now you have to purchase it on regular price.

Thanks.

Hi,

Please contact Envato for it, here we only provide our dedicated support for the Theme Options related issues.

Thanks.

Hi,

Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-

Thanks.

Solved … it was a setting at wpml section!

Sound’s Good!

Hi,

Yes, you can set the Breadcrumbs container to be full width as per your requirements from Appearance >> Theme Options >> General as showing in this screenshot: https://pasteboard.co/IhXZQpz.png

Thanks.

Yep that’s got it. I have raised a ticket about this, to do with Product pages.

Hi,

Sound’s Good! ..

And hopefully you will get the reply of your tickets asap by today.

Thanks.

Hi,

I have just tested your site now and all the icons and Pop Ups are working perfectly fine at my end, Please see this screenshot: https://pasteboard.co/IhXY3or.png
So it must be the cache issue at your end nothing else, If still you are facing an issue then please contact us via our support system with your site WP Admin and Cpanel Login details so we will check and solve the issue for you.

Thanks.

sorry but it doesn’t work x when go to theme language shows me “out of stock’ in woocommerce/wishlist-view.php:149 instead of references provided

sorry finally found right content x translated to back soon and updated file. But still changes aren’t visible “Out if Stock” label still there

Hi,

Please contact us via our support system with your site WP Admin and CPanel Login details so we will check and translate it for you also please tell in a ticket the particular translation you want at place of “Out of Stock”.

Thanks.

Hi,

Please go to Appearance >> Theme Options >> Breadcrumbs and turn OFF the “Show Page Title” and save it.

OR

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

.page-top .page-title {
    display: none !important;
}

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 22/02/2019. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Thank you! All fixed! I remember there being something within each page but this will do!

Sound’s Good!..

Hi, I have found every css code in your comment section and fix it. Thank you for your help! But please consider making child theme or something that theme can keep all css changes.

Hi,

Please go to Porto >> Setup Wizard >> Child Theme and Click on the Button Create and Use Child Theme your child Theme will be created please see this screenshot for the better understanding: http://prntscr.com/jrlqho

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 02/03/2016. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Please read and follow the instructions written in this article and see the video: https://smartwave.freshdesk.com/support/solutions/articles/12000057396--24-how-to-configure-porto-inter-active-banner-home-page-slider

Hope it will help you Otherwise, Please contact us via our support system with your site WP Admin Login details so we will check and solve the issue for you.

Thanks.

Hi,

Please go to Porto >> Theme License and deactivate the Theme from there and again activate the same theme with the same purchase code and then try to update the Theme from Appearance >> Themes, I am sure you will not finds the issue. Otherwise, Please follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052422--13-update-porto-theme-manually-without-loosing-any-data-

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 10/02/2019. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Sorry to say that but there is no Option in the Theme for Social Login, you can use any third party plugin for it.

Thanks.

Hi,

Yeah, full Option means a full page with small margins and padding, If you do not want those margins and padding you can remove it using Custom CSS or you can use the Wide layout instead of Full, it will work for you.

Thanks.

Thanks . Just seems that if I Set it to centered menu, it won’t go ‘full width’. It will if I do Left margin, and a little CSS. But not centered.

btw, I posted a ticket about the Swatch. It works lovely, except that if you have a product with two variables: 1 in stock, one out of stock, and you ‘load more’ in ajax.

You can still switch between the colours, but the * in stock, doesn’t change. It shows both out of stock.

Hi,

Please be patience now as today is Eid(religious Festival) and our Support Team is on holiday for today, you will get the reply asap when your ticket will be resolved, So until that please be patience.

Thanks for your understanding.

Hi,

Yeah, you are right, we are testing the latest Theme with the latest WP Bakery plugin update, and you will find the latest plugin downloadable link soon when the testing will be completed, Please be patience until that.

Thanks.

Hi,

For changing the price Font Size of the single product page, Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the Font Size value as per your requirements.

.single-product .product-summary-wrap .price {
    font-size: 25px !important;
}

For changing the Title Font Size of the single product page, Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the Font Size value as per your requirements

.single-product .product_title {
    font-size: 50px !important;
}

Thanks.

Hi,

Can you please contact us via our support system with your site WP Admin Login details so that we will check it for you and before that please update your Theme to the very latest version as well. You are using an old version of the Theme.

Thanks.

Hi,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the mobile browser cache.

@media (max-width: 767px){
.sticky-product {
    display: inline-block !important;
}
}

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

You can only Import the single Demo at a single time on the single site, But if you want to use multiple Demo’s pages on a single site, then I have suggestion for you, Please read this thread: https://themeforest.net/comments/21816848

Thanks.