16522 comments found.
Hi Artbees 
,
I installed jupiter X and tried to use post carousel widget from Raven plugin. I want to change the meta position from after title to before title, but the position doesn’t change. Is it a bug or am I miss something maybe?
Hi and thanks for reaching out to us 
Yes, this bug was reported to the developers and they will fix it in the next update. Please take our apologies for inconveniences. Meanwhile we can change the order with custom css code. Please provide the page URL where you added the Posts Carousel. Thank you.
Little help pls, why breadcrumbs in single product page of jupiterX with woocommerce doesn’t show all the category path but only:
Home > Products > “Product name”
???
Pls help, i need only this and buy a new support licenze only for this help is too expensive for me at the moment 
Tnx a lot in advice, Max
Hi and thanks for reaching out to us
The only solution I can think of is to install Yoast SEO plugin and use its breadcrumbs features. They are compatible with Jupiter and you should be able to show your categories of Woocommerce in breadcrumbs. Thank you.
Tnx so much for help, i need only to activate yoast and his functionality or need something to theme php file to activate it?
You need activate the plugin only and edit its setting, no need to modify the theme files. You’re welcome.
ah ok because i have activated it from SEIO settings but on my single product page still view “home / products / products name” instead of categories
Could you please create a ticket so we can check the issue? Provide WP Dashboard credentials in the ticket. Thank you.
i need help with my ticket today #91993
Hi and thanks for reaching out to us
Your ticket was replied. Please check it.
Hi! Is it possible to create oblique block boundaries on the page, as in the Ken theme?
Hi and thanks for reaching out to us
Could you please show a screenshot what blocks you mean? Thank you.
https://themes.artbees.net/docs/page-section-shortcode/
https://themes.artbees.net/docs/shape-divider/
Thank you.
Can I add custom css on each page or each element? Or I have to buy a separate Elementor license in order to do so?
Hi and thanks for reaching out to us
There are different ways you can add custom css code. Please read this article: https://help.artbees.net/how-to-s/custom-coding/adding-custom-css-to-an-element . Thank you.
I’m visiting your site https://jupiterx.artbees.net/mneme on an iphone XS Max and it is bouncing at the top when you scroll down and when you at the bottom and scroll up it bounces again. What would be the solution to fix this?
Hi and thanks for reaching out to us
.jupiterx-header-stick .jupiterx-header {
margin-top: 0;
}
Thank you.
Thank you!
You’re welcome
Is there a difference between plain Jupiter and Jupiter X ?
Hi and thanks for reaching out to us
Yes, there is a difference. Jupiter 6 uses different page builder – WPBakery plugin unlike Jupiter X which uses Elementor. If you want to upgrade from Jupiter 6 to Jupiter X, you’ll have to re-create all WPBakery pages with Elementor editor. Please read more in this article: https://help.artbees.net/getting-started/changes-made-to-jupiter-x . Thank you.
I need to purchase just plain Jupiter, can you provide me with the correct link to do that? as this page says plain Jupiter at the top but the image displays Jupiter X and thus confusing as to what I am buying. As I’d like to keep using WPBakery.
Hello,
You can download Jupiter 6 version in the full theme package as described here: https://help.artbees.net/how-to-s/how-to-download-jupiter-v6-files . Thank you.
It is still showing 40% off but at checkout it shows different
Can I get 40% discount for one more license please?
Hi and thanks for reaching out to us
Actually today is the last day of the discount. It started on May 28 till June 4, 5 PM AEST and now the normal price is back – $59, as the discount was finished. Thank you for understanding.
Finally, your’e putting real names on the Demos. Instead of those stupid Greek God names.Match each Demo with a practical name/use. The Greek God names idea probably cost you about 50,000 lost sales.
Hi and thanks for reaching out to us
Thank you for the feedback. Glad to hear you liked the changes
Its still June 4th here in india.. The Price has increased
Hi and thanks for reaching out to us
Actually today is the last day of the discount. It lasted till June 4, 5PM AEST and now the normal price is back – $59, as the discount was finished.
I see other sites discounted at https://envato.com/web-designer-day-sale/themes/ , but yours when added is full price.
Hi and thanks for reaching out to us
Actually today is the last day of the discount. It started on May 28 till June 4, 5 PM AEST and now the normal price is back – $59, as the discount was finished.
Hi I was goping to purchase one more license of this theme but in cart it is showing full price. Any idea how to purchase with 40% discounted price?
Hi and thanks for reaching out to us
Today was the last day of the discount and now it’s finished, so full price is shown now.
Hi,Just only 35?is this real?When is the deadline?I have to tell all my friends this good news…..
Hi and thanks for reaching out to us
Actually today is the last day of the discount. It started on May 28 and now the normal price is back – $59.
I can’t find the license/purchase code so I can get an API key from your site. It’s nowhere to be found in the downloaded files.
Hi and thanks for reaching out to us
Please read here where you can find your purchase code: https://help.artbees.net/getting-started/theme-registration/finding-the-purchase-code . Thank you.
Hello, I can not overrider the jupiter x product page in the customizer. I want to use jetwoo builder but it keeps going to the jupiter x layout
Hi and thanks for reaching out to us
Did you assign the JetWoo template in Woocommerce > Settings > JetWooBuilder tab? If so and the issue still persists, please create a ticket and provide WP Dashboard credentials. Thank you.
Hello, is Jupiter X fast loading in all the page tests? Thank you
Hi and thanks for reaching out to us
Mobile 50%-65% (this can change based on traffic hits), Desktop 99%-100%
You can check the results from other top sellers:
https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fdemo.theme-fusion.com%2F
https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Ftheme.co%2Fx%2F
Google expects us to serve a different amount/type of content for mobile users. instead in our live demo, we are serving the same content which has tones images and videos. The images are not optimized for mobile screen, so the low score has nothing to do with the quality of the theme but the page we are serving for mobile users.
We have achieved these numbers with a $40 Digital ocean server (we have over 1m page views per month) + Wp Rocket plugin.
Mobile 62: https://monosnap.com/file/k0MaINnka8ha5mfvPzy7OU7aXnnNBR
Desktop 99 : https://monosnap.com/file/c9QRqLo2T1cw9XNzA2p5QZYcFSCbtP
80% of good site performance is related to installing a good caching plugin, setting up a good server, using CDN, optimizing images, building not lengthly pages. Note that scores also depend on the length of the page and number of images, and amount of html content.
We recommend to use WP Rocket plugin which is compatible with Jupiter X or AutoOptimize plugin. Please refer to this article: http://help.artbees.net/maintenance/optimizing-jupiter-x-to-get-the-maximum-speed
Thank you.
Hi guys, using elementor and following your guide, i can’t set the custom header created with elementor.
Check the image please: https://cl.ly/1a9bdf5441ab
Hi and thanks for reaching out to us
Are you using Elementor Pro version? If so, you need disable Display Conditions setting (if you set it) in the header template and use only the settings in Customizer > Header. Thank you.
Oh, I can not insert a screenshot here. On the home page of Kiss.fm I meant the middle part that I want.
Hello,
Replied in your other comment
Before I buy your theme I have some questions. I want it to look like Kissfm or egofm on our website. https://www.kissfm.de, https://www.egofm.de. Is it possible with your theme to build a website, the home page should have a similar Optick as in the Scrennshot.
Hi and thanks for reaching out to us
If you mean this section https://take.ms/gVk8b , it can be created with Jupiter X theme. Will you display blog posts? If so, it can be done with JetBlog plugin which is bundled in the theme, for example https://jetblog.zemez.io/smart-tiles/ . Thank you.
Pre-sale: All the features in your demos can be done with the FREE version of Elementor?
Hi and thanks for reaching out to us
Yes, all features you see in our demos, can be done with free version of Elementor and using the plugins bundled in the theme. Also please read this article: https://help.artbees.net/how-to-s/elementor/do-i-need-to-buy-elementor-pro . Thank you.
