26722 comments found.
Very problematic theme. I tried 6 themes for my own agency, I encountered problems in all of them. Now I’m trying the bridge original, everything is fine, but interestingly, I’ve been trying to change the language of buttons like Show more, See more, Loading for 2 days. I’ve tried Loco and all other dialer plugins. Although I check all the articles in the theme does not happen !!! I’m going nuts!
and although ticksy.com works most of the time, “qode.ticksy.com” does not work.! Just like now!
Hello,
We are really sorry to hear about this bad impression you’ve got. We managed to find two tickets from you and both are answered by our support agent. Please, check response on ticksy and if you need further help, our support agent will of course investigate and assist you. Really hope, once everything is sorted out you’ll be fully satisfied. When it comes to ticksy, please, note that it is third party platform we are using for support forum, and it was down today and yesterday for a short time was down, but please note when ticksy is down, it is not just for us, but for all users of this platform. Thank you for understanding.
Best regards, Qode
Hi, i am using contact form7 pluging on my web www.curueñoxtrem.es. I copied and pasted keys for recpatcha on integration but it doesnt work…recaptcha is not shown.
Hello,
It looks like recaptcha is not defined well, since error is thrown in console log https://www.screencast.com/t/XXUNGkx6 Please, try again to recheck keys for Recaptcha on your Contact Form 7.
Best, Qode
Do you recommend any custom header abilities? I have a page I want to use a custom header just on that page.
Hello,
We are not sure on which kind of recommendation are you refereeing to, we could suggest to reach our support team at https://qode.ticksy.com with some screenshot of desired header layout and they will provide you with tips.
Best, Qode
Hello!
I am launching a course and using woocommerce. I have some formatting issues which may be a result of outdated theme templates fr Bridge.
https://thefamecompass.com/program-aligned-marketing-login/ How can I update these with using Bridge as a child theme. I tried opening a support ticket but your system was frozen.Hello,
Please, for any question like this one, open a ticket at https://qode.ticksy.com and include your website URL with wp-admin access and our agent will assist you with anything that could be done within our theme. Support forum is working well now, it was some temporary issue yesterday.
Best, Qode
Hi. I try tu put a video in video box, with youtube link, but it doesnt works. the site is: https://jmena.com.ar/inicio/
Hi there,
We have just checked and it looks like this has been resolved already https://www.screencast.com/t/3UpHyJs4
Best, Qode
Yes, i find this problem in the forum, and the solution! Thanks.
We are really glad to hear this has been resolved. Thank you for the update!
Hi how are you? I have two questions. I create this page https://jmena.com.ar/tour/ trying to replicate this demo https://bridge221.qodeinteractive.com/tour-dates
In need two things. One, hide the underline of comprar tickets. I cant doit in css, dont know why.
And the other, its possible to make this “comprar tickets” in a button? or have an square border to make it like one?
i need to make a button for SOLD OUT and other for COMPRAR TICKETS, but i cant with css. I create one button now, but this butto apply to the SOLD OUT ticket too.
And last question. I dont know how to create that parallax effect in the header image. how can i do it?
Hello,
Please, for any question like this one, open a ticket at https://qode.ticksy.com/ and include your website URL with wp-admin access and our agent will assist you with anything that could be done within our theme.
Best, Qode
Everything ok with latest wp bakery 6.0.3? Is it ok to update it, since I have it from another source? If I must wait, and you must include the plugin in a revised / updated version of your theme, can you please tell me if you have an ETA for this new version? Sorry to bother and thanks again 
Hello,
It is really not necessary to include new 6.0.3 version since changes are slightly different from 6.0.2 version, but yes, you could upload it if you have it already.
Best, Qode
There is a white line that glitches across my screen when using fixed menu. When I scroll back to the very top right before the menu hits the top it flashes across the whole screen. It only happens when I use the top header bar and fixed. It looks more like it’s trying to smooth back into menu position but catches the background of the page underneath the content. I tried pushing the content under the menu with a 0 top but still glitches.
Hi there,
Please, reach our support team at https://qode.ticksy.com/ and include your website URL with wp-admin access and our agent will gladly investigate and assist you.
Best,
Qode
We are using the portfolio short-code which presents the project list BUT they do not link through to the inner pages, why is this?
Hello,
Please, reach our support team at https://qode.ticksy.com/ and include your website URL with wp-admin access and our agent will gladly investigate and assist you there.
Best, Qode
hi, do you provide paid customization services ?
Hi,
Our support team is on your service at https://qode.ticksy.com/ They will gladly help you with any doubt you have using our theme options or with some minor custom css. Unfortunately we are not in a position to accept any custom work at the moment, because we primarily need to focus on providing Theme Support to all customers. We hope you understand.
In case you are not familiar with programming, you could hire someone to do this for you. You could look for someone who you can hire for this kind of job at the following link: – http://studio.envato.com
Thanks for understanding.
Qode
I have a problem in the menu, in the scrool the social icons are white, I need them #c7a877 what piece of css should I change? the web site is https://www.relaislafornace.it/
Hello,
We have just checked your website and in sticky menu social icons already have color you want https://www.screencast.com/t/9tLzqh0Pi Is this resolved already?
Best, Qode
Hi guys, on the homepage of www.3atours.com, if you click the “show more” button, it shows the next 6 items, after that, the list continues to show the same 6 items in loop after and after. How can I fix this? I’ve just disabled every third party plugins but the problem persists. The problem appeared after one of the last theme updates. Please fix it or tell me how to do that. Thanks.
Hello,
This will require technical investigation, so we need to ask you to reach our support team at https://qode.ticksy.com/ Just open a ticket and include your website URL with wp-admin access and our agent will investigate. Thanks
Best, Qode
Hi how are you? I create this page with Events List: https://jmena.com.ar/tour/
I was wondering how to change the text style of every single type. I mean the date, the day and month, the title and the button (about the button, its possible to have like a butto with background?)
I can change some colors in css, but i cant find in the qode options how to change the style of that elements, can someone help?
thanks!
And also another question about this. I need to translate the days and month, for example AUG (august) change to AGO (agosto in spanish). I have installed loco translate, and i can change for example the buy tickets button, but i can find where to change the day and month.
Thanks!
HI,
For events title https://www.screencast.com/t/KiGzlXDz use this part of code:
.qode-event-title a {
color:blue!important;
}with your desired color and paste it in Qode Options > General > Custom Css.
For date number https://www.screencast.com/t/pnJuO43ciM this is right css code
.qode-events-list-holder-outer .qode-event-content
.qode-event-date-holder .qode-event-date-holder-left
.qode-event-day-number-holder {
color: red!important;
}For translation of date labels, you could edit language files for events calendar plugin for the language you are using https://www.screencast.com/t/PvZ5Y9yxatoc
Best, Qode
Thanks, i can change color, but i cant change font family with css code, how can i do?
And for the events, thats not events calendar plug, its qode events. So i dont have that folder in my plugins folder. Its possible to translate in this plug?
Hello again,
You are welcome. 1) .qode-event-title a { color:blue!important; font-family: “yourfont”; }
use this code where we added font-family css param, just instead of yourfont paste your desired font name.
2) Unfortunately, it cannot be translated 
It will require code editing.
Best, Qode
Thanks a lot. Do you know which code i need to touch to translate it?
Try to reach our support team at https://qode.ticksy.com/ if you need further assistance. You are welcome!
New bridge update not compatible with new wordpress update!
Hello,
Actually, Bridge theme is fully compatible with latest WP version. If you are facing off any issue, feel free to reach our support team at https://qode.ticksy.com/ and include your wp-admin access so our agent could investigate. Thanks
Qode
It doesn’t say it’s compatible with Wordpress 5.2, only 5.0 and my website will not work when I install it. Do i have to install the bridge core plugin first or something?
Also can’t get to your support team. That link goes to an error page “This site can’t be reached qode.ticksy.com’s server IP address could not be found.”
Hello,
Please, try again to visit our support forum at https://qode.ticksy.com/ and include your website URL with wp-admin access so our agent could assist you there.
best, Qode
Hi guys, I’ve a problem with “Number of Words in Blog Listing”: on my website it worked since a few days ago, but now no words are displayed any more…
Hello,
Please, open a ticket at https://qode.ticksy.com/ and include your website URL with wp-admin access and our agent will gladly check this closer.
Best, Qode
Have i to renew the support everytime i need help?? It’s a problem of the theme, not a customization. It needs to be fixed without the purchased support please.
Hello,
Please, note that we tested this and it is working well, it is why we need to check this on your installation. So, if your support period is over, we will check, just reach us here support@qodeinteractive.com and include your purchase code with wp-admin access. Thanks
Qode
Hey there,
I have followed the instructions on this link already (https://qode.ticksy.com/article/9537/), so the option is appearing on backend.
When trying to edit using front-end editor (this is a client requirement) the page doesn’t load. Simply get the WP Bakery watermark.
Do you know why this would be happening?
WordPress 5.2.1 running Bridge theme 18.1 Running PHP version: 7.1.28
Hello,
Please, open a ticket at https://qode.ticksy.com and include your website URL with wp-admin access and our agent will check this closer and assist you there.Best, Qode
Hi, I’m having the same problem with the new update and i needed to restore my website sto i can fix it.The only thing i did is just update the visual composer.Can you tell me why this is happening?I also try to update the theme in one of my websites that i have in localohost and i also got the same problem.
Hello,
Please, explain what is the issue you are facing with? Just note that right procedure for doing update of Bridge is to: - first update our theme, here are instructions http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/ - then to install/activate our new Bridge Core plugin and after you could update other of our plugins. Also, make sure to have parent theme activated while doing this update. Then if you have child theme and made some modification in functions.php code of your child theme, just check if you are using any method with “qode” prefix and replace it with “bridge_qode” After this, you are able to activate child theme, too. Everything should be working well. Please, let us know how it goes.
Best regards,
Qode
Hi
I just did the update an i got this error=> “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”.I have a child theme and i didn’t write any method with “qode” in it. What can i do?
This is the place i got the error=> wp-content/themes/bridge/framework/modules/envato-wordpress-toolkit/load.php
Hi,
It is because you still have deprecated version of Envato Toolkit plugin. Just go to wp-content/themes/bridge/framework/modules and completely remove this folder envato-wordpress-toolkit That will be helpful to resolve this. If you want to have automatic updates, you should install new Envato market plugin.
Best, Qode
Hi,
It solved the problem but it created a new one.Now on my blog the likes disapeared
Thank you for the update. Please, note that likes could be enabled in Qode Options > Blog https://www.screencast.com/t/vfzCcxHJY
We hope this is what you’re looking for.
best, Qode
Yeah i already have the likes on and i also lost my translation and for some reasons the comments even though i disabled them they appear.Bridge Core killed it :’D.Please help
New problem: When i try to go on another page of the website it doesn’t respond even when i disable the loading animation
Hello,
Please, provide us here with your website link so we could check this closer. Thanks
Qode
Hi
My blog is anothrosko.gr Now I disabled all the animations and it works but it doesn’t go smoothly to the other pages.Check it out
Hello,
As we could see everything is working fine now. So, maybe some of third party plugins you are using is in conflict with our script for ajax when you enable page transitions. You could try to enable page transitions and to deactivate third party plugins one by one.
Qode
Hi,
Now it doen’t work correctly at all.Try to go on the next post.It keeps revealing the same post again and again.And when you try to go to the previews post it does it randomly without showing all the posts
Hello again,
Please, reach us here support@qodeinteractive.com so we could check this closer. Just include your purchase code with wp-admin credentials.
Best, Qode
Did you get my email?
Hi,
Yes, and your email is answered.
Best, Qode
The demo slider image flashes for a second before the correct image shows. How to prevent this?
Hello,
Please, send us here your page link where this happened so we could check this closer. Thanks
Best, Qode
Hello,
On rev slider is set main background image, so you should remove it or add some of your images. Here you could find more about it https://www.themepunch.com/revslider-doc/main-background/ https://www.screencast.com/t/A0YUogRjRBest, Qode
The problem still occurs….I have tried everything, but an image still flashes before showing the main image…why? Please advise.
Hi,
Since your website is under maintenance mode now, we are not able to check this closer. Please, reach our support team at http://qode.ticksy.com and include your website URL with wp-admin access and our agent will investigate. Thanks
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A couple of small things
1) I have looking everywhere on the css as the backend isn’t working. I want the over effect to be a solid color: http://prntscr.com/nxpo15
2) I am starting to add youtube videos to posts. When I change the post to video and add the youtube link to http://prntscr.com/nxpo9q
it doesn’t show up, just shows this: http://prntscr.com/nxpoe4 Id like the original photo to show with an arrow on it so they can click it to play.
Hello,
1) We will check this, just provide us link to this page. Thanks
2) You should add just video ID, not the whole link in this field.
Qode
Thanks
1) you can view them at the bottom of this page: https://creatitive.com
2) still doesn’t work: http://prntscr.com/ny26wh
Hi again,
1) Just use this part of code and paste it in Custom Css:
.blog_slides .item:hover .blog_text_holder {
opacity: 1;
}2) Could you, please, send us link where this video is added? Thanks
Qode
prepurchase question please, can i use your pre design website on different pages of my site. for examples if i want the home to b a different website designs and the portofolio page to be a different website designs can i import more than one pre design demo on my site.
Hello,
Thank you for writing in and taking interest in our theme.
Yes, of course. You could mix different pages from different demo sites. Regarding combining demos, it is good practice to install WordPress on your local machine (localhost) and then to try different demos. In this way you can see which options we used and you can reproduce that on your live page.
Best, Qode
