26722 comments found.
we are purchase this theme but its very slow i have use for Litaski modular switches manufacturer
Hello,
We have just checked your page time loading via GtMetrix and here are results https://www.screencast.com/t/0hVbntBjj6 So, we marked what should be done from server side, and you could find instructions from here: https://gtmetrix.com/leverage-browser-caching.html That should be helpful in order to improve page load time.Best, Qode
we are purchase this theme but its very slow i have use for Litaski modular switches manufacturer
Hello,
We have just checked your page time loading via GtMetrix and here are results https://www.screencast.com/t/0hVbntBjj6 So, we marked what should be done from server side, and you could find instructions from here: https://gtmetrix.com/leverage-browser-caching.html That should be helpful in order to improve page load time.Best, Qode
Hey, we didn’t find a way to translate the 404 page texts with WPML. How is this possible? Thank you.
Hello,
Label for 404 page is part of our language file https://www.screencast.com/t/K2eNclC6 Did you added your translations and created po and mo files?
Best, Qode
Hi, thanks for your reply. I’m talking about the fields you can edit in the theme options here: http://d.maysi.de/B3K3h9/qqrSiZmttT there is no possibility to translate them to different languages.
Hello,
You could edit default label that would be for your primary language directly in our file, and then translate it for the other transplantation you have on your website.
Qode
Hi, for you team pages, is it possible to have the images/titles clickable so there are individual biography pages for the team members? I don’t see individual profile pages on any of the demos I’ve looked at so far.
Hi,
Thank you for taking interest in our theme. You could create Portfolio List that will be representing your team members and image will be clickable. Or you could achieve that with code modification.
Best, Qode
Hello My support has expire but I have problem after update to Bridge 18.1. If I use a child theme, but my site does not work. So I am using my parents theme. If I use parent theme, will qode option reset when I update? How do I use a child theme?
I tried to search your answer. I couldn’t find “qode” prefix in the fuction.php of the child theme.
Hello,
No, If you follow instructions for update all settings in Qode Options will be saved, no matter if you are using child or parent theme.
Qode
I have a problem with fullscreen menu. I see correctly it in PC versión, but when i go to mobile version, i don’t see all the items of the menu, because is not possible to do scroll.
I send you a private ticket from your support system. I need a quick answer because i have publish today the website and is a big problem.
Regards.
Hello,
We managed to find ticket from you on our support forum and it has been answered already. Please, check response on ticksy.
Best, Qode
Urgent! After updating pages are not accesable? https://competitieveiling.nl/ We are going live in 5 hours! Please help!
2043170 please have a look
ticket number 2043170
Hello there,
Your ticket has been answered. Please, check whole response on ticksy.
Best, Qode
Great, but your suport website is down..
Hello again,
It was temporary issue with ticksy. Please, check again, everything is working fine. Thanks
Qode
Hi! I am wondering if it’s possible have a left side area (rather than right) – I saw queries from 4+ years ago but didn’t see anything about it being added – and the options are still only for right side.
Or if not, using a left hand menu – how could I add the logo etc to the site, my client wants the page to look like: http://demowp.cththemes.com/bloom/portfolio-boxed/I have convinced him on Bridge but want to make sure it can do this
Hello,
Unfortunately, there is no option for that, because it will require a lot of changes in css and js for content width and shortcodes calculation. But if you choose Left Side menu that is initially hidden you’ll get what is shown in this example https://www.screencast.com/t/17Yjuj3hMKy Here is an example on our demo website https://demo.qodeinteractive.com/bridge103/?_ga=2.180316780.914839328.1560152728-1580209011.1533281110 We hope it is what you’re looking for.
Best, Qode
The only good thing about this theme are the demos. Literally every time you update anything regarding this theme there is a huge problem. And the demos do not even install.
After the latest theme update I get “This site is experiencing technical difficulties”, and it costs me 1-2 days to solve it. Every single time.
Do yourself a favor and never use this theme.
Hello,
We are really sorry because of this bad experience you’ve had. Please, note that in newest version of WordPress is included this offer to send you an email when there is any issue on your installation. Of course, it doesn’t need to be related to our theme, but to WordPress, version, PHP version on your server, etc.
We will of course, check this closer, just reach our support team at https://qode.ticksy.com and include your website URL with wp-admin access and our agent will assist you to setup your website within our theme.
Best, Qode
Hi Please help. Everytime I delete delete bridge core I can click open another page besides the home page. When I put it bring it back on, I can’t view other pages.
Hi,
Please, open a ticket at https://qode.ticksy.com and include your website URL with wp-admin access and our agent will gladly investigate. Thanks
Qode
Hello,
Please, send us here your page link so we could check this closer. Thanks
Qode
Hello,
It looks there is no content on this page at all https://www.screencast.com/t/8Ym6tQxRvC Could you, please, try to edit this page and check if there is any content actually? If there is content, then we need to check this closer, so please, open a ticket at https://qode.ticksy.com/ and include your website URL with wp-admin access so our agent could check this closer. Thanks
Best, Qode
the code is on the page in edit page section but it does not show on page. by the way i am using latest version of theme with wordpress 5.2.1, is there any problem with version?
i have checked on wordpress 5.0.4 and it is working great. The issue was theme is not compitable with wp version 5.2.1 .
It could be only some incompatibility between PHP version you are using on your server and core WordPress files. Since our theme is tested on latest WordPress version, too.
Glad to hear this is resolved. Thank you for the update.
Best, Qode
want use anchor in page. support anchor?
Hi,
Here is part about anchoring from our Official Manualhttp://bridge.qodeinteractive.com/documentation/4-quick-setup/4-2-header/4-2-3-assigning-menus/4-2-3-1-anchoring/
Best, Qode
i want achor in page same https://www.sephora.co.th/brands Themes support?
Hello,
Yes, you are able to set anchor on a page. But please note, on this website you’ve sent is not used our Bridge theme.
Qode
i know web not site by bridge because i want create new page same web demo by bridge theme yes or no. if yes use code or button for use function anchor in bridge themes? Thank you
Hello,
We are not able to find out where are exactly anchors set on the page you’ve sent, but please, check some of our one page website created with Bridge where are set anchor links https://bridge71.qodeinteractive.com/?_ga=2.70385880.914839328.1560152728-1580209011.1533281110#news
Qode
Hello,
are you expecting to add a carousel of woocommerce products in the near future? for example, a product list in the form of a carousel. This template has a lot of elements but it is missing that should have been a long time ago 
Thanks!
Hello,
Thank you for this suggestion. We will consider it. In the meanwhile you could check some if included Product lists https://www.screencast.com/t/4f5RUgJSh7
Best, Qode
Is it possible to import pre-made page templates into a site, so say I have installed a demo but then to import a `services page’ selecting from several options etc, or complete sections rather than just elements?
Hello,
Regarding combining demos, it is good practice to install WordPress on your local machine (localhost) and then to try different demos. In this way you can see which options we used and you can reproduce that on your live page. So, you should not do demo import on website where you already build demo content because of overriding.
Best, Qode
Hi, I have a serious issue with the theme after updating it. The site just went blank and it shows HTTP Error 500. What I did is I created a envato token and uploaded the key into the theme. Then I clicked the theme to update but I didn’t switch to the parent theme… After this the site is unreachable. I spent already whole day trying to fix it. I even updated the parent theme via FTP as you suggested in the documentation but it didn’t help… Could you please help me on this?
Hello,
Just note that right procedure for doing update of Bridge is to: - first update our theme, here are instructions http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/ - then to install/activate our new Bridge Core plugin and after you could update other of our plugins. Also, make sure to have parent theme activated while doing this update. Then if you have child theme and made some modification in functions.php code of your child theme, just check if you are using any method with “qode” prefix and replace it with “bridge_qode” After this, you are able to activate child theme, too. Everything should be working well. Please, let us know how it goes.
Best regards, Qode
Thanks for your reply! I already handled it somehow and decided to move the website to the new instance. So I installed the new WP instance and installed the newest Bridge theme. Than I imported my post and pages with the WP export/import tool and all went well instead the WPBakery Visual Composer which is not working at all… :/ The same issue was in the old page. So the plugin is installed and activated but there is no option to use WPBakery when editing the page and I see all the shortcodes instead of blocks… Although it works when adding a new page… Could you help me with this, please?
Ok, I just figured it out with the Classic Editor. For those who have the same issue – just install the Classic Editor plugin from Wordpress and make it open edit pages in this, not Gutenberg. Good luck!
Thank you for the update. Glad to hear you found a way.
best, Qode
RevSlider Typewriter addon: As a theme user, we cannot purchase addons. It would be a great addition to have the typewtiter affon for RevSlider
Hello,
For those extensions you’ll need to purchase your own regular licence for Rev Slider. With our theme came bundled extended licence for plugins that we are using.
Qode
HI, how can i have all toggle and all accordion tabs closed at the beginning? thanks
Hi,
Please, open a ticket at https://qode.ticksy.com and our support agents will gladly help you with anything that could be done within our theme.
best, Qode
how do i choose the demo i want, the list is too long
what number is beachwear store, it’s an ecommerce template
Hello,
It is New 239 demo https://www.screencast.com/t/G9j9gUKv If you want some other, just check number in address bar of demo itself https://www.screencast.com/t/FJ7RmjOFwbA
best, Qode
Hi there,
I have a HUGEproblem with your new update. 
I bought your fantastic theme a while back to create a website for a Japanese client. I used Bridge 91: City Listing.
I noticed there was major update recently, so I took a backup of the site, and reinstalled it in a new location because I wanted to do a “test” update.
Anyway, it seems that most things are fine, but the listings are badly affected.
You can see here: http://gujosports.com/japanese03/
01. The Listing Search doesn’t display properly. The button doesn’t show.
02. The Listing Slider should show four listings at a time (just like in the demo), but instead there is just one large one.
03. The actual listing pages themselves them just show the featured image and none of the map or listing details.
I have reinstalled and updated the sites several time to no avail, even though I followed the Qode instruction precisely.
One last thing… Even though I have updated everything, I can’t get rid of the message: Version 18.0 – This is a major Bridge update. In order for your version to work properly, please do the following:
I even installed the original Bridge 91 demo from version 17 (in a different location). When I started the update process, I could see the same problems as above, but bit the end, everything was perfect.
Is there some reason why I can’t get the same result with my real site?
Thanks in advance.
Hello,
We are glad to hear you like our theme. Please, note that you didn’t update Listing Plugin to latest version that is 2.0.2 https://www.screencast.com/t/kapFxNiLhvDy and you are using 1.0.8 and it is causing this issue. So, just update Qode Listing plugin and everything should be working as expected. Let us know.
Best, Qode
Thanks very much for you reply.
Although I had updated using the Envato Market plugin, for some reason it the Qode Listing plugin wasn’t included on the list of necessary plugin updates under Appearance > Install Plugins.
For anyone else having the same issue, here’s what I did.
1. Delete the plugin (in the case Qode Listing)
2. Go to Qode Options
3. Select demo (in the case New Demo 91: City Listing)
4. The installer will detect that you need the relevant plugin
5. Install plugin and everything should be spot on!
ONE MORE QUICK QUESTION Can I take a Qode Plugin from another demo and use it in my own site. Can I take the Qode News (from Music Magazine) and add it to my site which uses City Listing? Would it work ok? I presume it would.
Hello,
Using Envato Market you could update a theme, but bundled plugins cannot be updated on that way. Thank you for sharing your solution. We also explained it here in our Official Manual http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/ Yes, you could use other of our plugins on your Bridge website.
Best, Qode
Hello! I’m trying to import your demo theme (New Demo 209 – Creative Studio), but it doesn’t work properly – no content (pages) imported and menu is pointing to your demo website. How can I fix this?
Thank you in advance.
Hello,
Please, note this is one page website https://bridge209.qodeinteractive.com/ so only Home page should be imported. We have just checked and it is working fine. When it comes to menus, just go to Appearance > Menus and set your own link for each menu item URL https://www.screencast.com/t/a2Dqob1k
Best, Qode
