Discussion on Eduma - Education WordPress Theme

Discussion on Eduma - Education WordPress Theme

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Hi guys, Im in urgent need of help with a certain area. https://unitas.webdesigninnorwich.co.uk/courses/foundation-degree-in-youth-justice/ I need to change the course features and their icons. My client is on my back daily with this, but as i tried everything im asking kindly if you could help on theis thread. Many thanks

Hi testtube,

Sorry for the late response. Our team is on the summer vacation that’s why there is a delay in support. We will try to get back to you asap.

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Please, please can you respond to my last 2 emails, thank you

Hi testtube,

Our team is checking again.

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How can I remove or add COURSE FEATURES from the Admin and the Theme?

Thanks. I hope that you will answer my email soon.

Never mind. I found a way to do it by using the Advanced Custom Fields plugin.

hello, Is there a place to upload books and files? After the trainer gets the course, is it possible to obtain a certificate And printed?

Hi Sahebt_Alezar,

Which demo are you using, can you give me the link of the course?

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when I press any button on the page courses the page reloads again, Is this not good in the theme?

Hello! I found thats my site http://femmeint.ru/ is very slow loading. So, I deactivated LearnPress plugins and it starts loading fasler. I think, theme plugins makes the site work slow because of java script code (google page speed insides say it). Can I fix it?

Hi bizmak,

Umm, I will need to check your site more carefully. There may be a conflict somewhere. Please send me a request to edusupport@thimpress.com with subject “bizmak – Eduma Support”.

Your support time is expired, please consider renewing.

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My site is in trouble, occasionally “Error 500” is appearing and I get messages from people who have faced the problem, and this decreases visits to the site. and another problem is when you will make the payment of the product on the site appears “empty cart” even if the person has already chosen the product. Would you help me? I really like this subject and I did not want to change.

Hi andrers777,

Let me check your site more carefully. Just send us a request to edusupport@thimpress.com with subject “andrers777 – Eduma Support”.

Your support is expired, please renew ;)

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Yes, I just sent

Hi andrers777,

Our team is checking…

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Hi i wish to try the demo through instructor login, i could not find an option to create courses http://prntscr.com/o0barm

at https://educationwp.thimpress.com/demo-accounts/

Hi singhal82,

Please go to Dashboard, menu LearnPress / Courses / Add New ;)

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A couple months ago, I came to you for assistance with a minor problem on my website. You asked me to consider renewing my support for the theme, then ignored my issue until I renewed.

Soon after renewing my support membership, I found that the Eduma Forum Search was not working. No matter what term I enter in the search box, I get the “It’s time to request a new support topic” message. So users waste precious hours searching through forum pages to find similar topics that may have the answers we’re looking for. The Forum helps users find answers to questions without us having to wait 2-3 days (especially on weekends) for you to respond.

I complained about this over 3 months ago, and you still haven’t fixed it. And since you’re the ones who built the Forum, I’m led to believe that you’ve purposely disabled the Forum Search. Please consider re-enabling it.

Hi MikeyD23,

Thank you for the feedback. Our team is noticed. ;)

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Hello,

Is it possible to use CCAvenue with monthly subscription? We know CCAvenue payment works via Woocommerce. However we wanted to have monthly subscriptions with CCAvenue. Is it possible with your theme or we need to custom develop this feature?

Hi suneeldh,

The CCAvenue payment is available but we don’t have subscription with it yet.

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Thank you. Is this something which will be included in future? Or if you can integrate with additional cost as custom development?

Hi suneeldh,

Right now we are developing a new membership system. Hope it will be done soon ;)

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Do I need a plug in to activate – Course -> WooCommerce CheckOut?

Hi nevensolidov,

You mean purchase Courses via WooCommerce Checkout? If so, please go to menu Eduma / Plugins, find WooCommerce Addon then install + activate it.

Now in LearnPress / Settings / Payments, you can manage the checkout ;)

Try and let me know.

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Perfect! Now it works. 1. How can I active payment without registration like here: https://educationwp.thimpress.com/checkout/ (After you click on BUY NOW)

2. In my CheckOut Page now after “ADDITIONAL INFORMATION” there is stile another payment Check Out – How can I hide this?

Hi nevensolidov,

1. Please go to menu LearnPress / Payments and enable Guest Checkout option.

2. This field belongs to WooCommerce plugin and we can remove it via a code filter. I can help you with that, just email me to edusupport@thimpress.com with subject “nevensolidov – Eduma Support” ;)

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The theme is really good and I am glad that you guys constantly improve it.

My questions: 1. Why does the user need to register before booking event? I want to remove that step and send him directly to the checkout page. There he can enter all necessary information. If this is impossible, can you send me the code for a simple pop up registration window. I saw it somewhere in theme comment section, but can not find it now. It was a Pop Up Div coming after clicking on Book/Reserve event button – with just few fields – Names, Email, et.

2. Can I have multiple event prices: Early bird ticket and Normal ticket?

Hi nevensolidov,

1 and 2. Right now we don’t have those options yet. I will let our develop team know and we will try the best to improve the event features.

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Hi, Vertical tabs are not proper work. it’s look like wear.This is link plz check. https://test.ezucation.com/wp-content/uploads/2019/06/image.jpg

Hi prashi001,

Let me check your site more carefully. Can you send me a request to edusupport@thimpress.com with subject “prashi001 – Eduma Support”.

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plz reply. Its urgent

Hi prashi001,

Our team is checking…

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Hi ken195, Where can I remove sitemap and purchase located at the footer from eduma wp theme

Hi Odunna19,

Sorry I didn’t get your point. Please clarify ;)

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How can I just show profile photo, and ‘Directory’ type of details on the public Members page? Just like Profile Photo, Email address, Phone, Departments, etc.

Hi willlucas,

I will need to check your current system first. Please send me a request to edusupport@thimpress.com with subject “willlucas – Eduma Support”.

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On the ‘Members’ page which display all registered users, the Quizzes tab is showing passed/failed courses even though we’ve disabled showing course progress. Please advise.

Hi willlucas,

I will need to check your current system first. Please send me a request to edusupport@thimpress.com with subject “willlucas – Eduma Support”.

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How do Instructors add courses without giving Administrative access to Wordpress?

I’m currently logged in as an Instructor, but there is no access to the Dashboard to add a new course from the backend.

The Wordpress toolbar doesn’t display.

Hi willlucas,

I will need to check your current system first. Please send me a request to edusupport@thimpress.com with subject “willlucas – Eduma Support”.

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1. How do I turn off the general header title/subtitle on user profiles? 2. How do I remove the comment functionality on user profiles?

Hi willlucas,

Please edit the profile page and check those settings ;)

1. http://prntscr.com/nzqgm5

2. http://prntscr.com/nzqgsp

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Thank you! Now the .top_site_main is overly present. How can I remove the min-height from just this page (as I’m assuming putting it in custom css will negatively affect other pages)?

Hi willlucas,

With a custom CSS ;), I can help you out. Please send me a request to edusupport@thimpres.com with subject “willlucas – Eduma Support.

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I created an exam within a course and when I click on the exam the URL I get error, return to the start and flight to go to the same course and I click on the exam and the URL if it goes well, I need the URL to come out well from the beginning that I click

I attached a video that I made so you can see it and help me is urgent

https://www.youtube.com/watch?v=uLCjP3rb1A8&feature=youtu.be

Hi albertdelgadovera,

I believe you missed some necessary setting. Please send me a request to edusupport@thimpress.com with subject “albertdelgadovera – Eduma Support”, I will try the best to help you out ;)

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