13531 comments found.
Hey
I urgently need help regarding the certificate after completing a course. I don’t know why this is a big issue as i always have this problem…
I have a free course on the website that i need people to take and certificate gets issued to them. I have implemented the certificate but it is not showing after completion of the course. Please assist as this is urgent.
Regards Olumide
Hi marketingmatterz,
I have checked the certificate process and it’s still working fine. Let me check your system. Just email me to edusupport@thimpress.com with subject “marketingmatterz – Eduma Support”.
I have just sent an email…
hi, when add frontend ti add course? you tell me about 2 years ago!!!!! you di not mantain promise, bad, very bad… i buy this theme 2 years ago and i can not start my website becouse you have not again add frontend course! Is ridicolous, please add frontend course now i do not want wait other year
hi, you have responde me but i can not download frontend course addons, you can explain and send me the plugin? thanks
Hi fabiocammisa,
Here you go https://thimpress.com/product/frontend-editor-add-on-for-learnpress/
Please send me a request to edusupport@thimpress.com with subject “fabiocammisa – Eduma Support”.
Hi guys, Im in urgent need of help with a certain area. https://unitas.webdesigninnorwich.co.uk/courses/foundation-degree-in-youth-justice/ I need to change the course features and their icons. My client is on my back daily with this, but as i tried everything im asking kindly if you could help on theis thread. Many thanks
Please can someone respond? Even if you can point me in the right direction on how to change please?? I have also just updated the site to the latest version
Hi testtube,
Sorry for the late response. Due to the different timezone, we could not respond to you immediately. Please send me a request to edusupport@thimpress.com with subject “testtube – Eduma Support”, I will help you out 
Thank you for this, I have just sent you an email
Hi guys, could you please let me know whats happening please as I have emailed you a few times now – Thank you
Please, please can you respond to my last 2 emails, thank you
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- IT Online Hub – Oracle Fusion Middleware Training (in India) http://itonlinehub.com/
- LerenLeren – Helping Children with Dyslexia (in Netherlands) https://www.lerenlerenonline.nl/
- University of Kufa – One of largest Iraqi universities (in Iraq) http://www.uokufa.edu.iq/
- SMSF Advisers – Learn how to master SMSFs – an introduction course (in Australia) https://www.smsf101.com.au/
- And more than 14,000 beautiful website of online schools and institutions…
SiteOrigin Page Builder Is Supported
WPBakery Page Builder Is Supported
And Now Elementor Page Builder Is Available
Nice theme
How can I remove or add COURSE FEATURES from the Admin and the Theme?
Hi nevensolidov,
We can easily remove the features buy using a simple CSS.
But to add a new thing, you will need to add some custom functions. Let’s discuss more with us. Just email me to edusupport@thimpress.com with subject “nevensolidov – Eduma Support”.
Thanks. I hope that you will answer my email soon.
Never mind. I found a way to do it by using the Advanced Custom Fields plugin.

hello, Is there a place to upload books and files? After the trainer gets the course, is it possible to obtain a certificate And printed?
i I got in and finished the course and did not find anything I could get the certificate?
https://bit.ly/2IcXiERwhen I press any button on the page courses the page reloads again, Is this not good in the theme?
Hello! I found thats my site http://femmeint.ru/ is very slow loading. So, I deactivated LearnPress plugins and it starts loading fasler. I think, theme plugins makes the site work slow because of java script code (google page speed insides say it). Can I fix it?
Hi bizmak,
Umm, I will need to check your site more carefully. There may be a conflict somewhere. Please send me a request to edusupport@thimpress.com with subject “bizmak – Eduma Support”.
Your support time is expired, please consider renewing.
My site is in trouble, occasionally “Error 500” is appearing and I get messages from people who have faced the problem, and this decreases visits to the site. and another problem is when you will make the payment of the product on the site appears “empty cart” even if the person has already chosen the product. Would you help me? I really like this subject and I did not want to change.
Hi andrers777,
Let me check your site more carefully. Just send us a request to edusupport@thimpress.com with subject “andrers777 – Eduma Support”.
Your support is expired, please renew 
Yes, I just sent
Hi i wish to try the demo through instructor login, i could not find an option to create courses http://prntscr.com/o0barm
A couple months ago, I came to you for assistance with a minor problem on my website. You asked me to consider renewing my support for the theme, then ignored my issue until I renewed.
Soon after renewing my support membership, I found that the Eduma Forum Search was not working. No matter what term I enter in the search box, I get the “It’s time to request a new support topic” message. So users waste precious hours searching through forum pages to find similar topics that may have the answers we’re looking for. The Forum helps users find answers to questions without us having to wait 2-3 days (especially on weekends) for you to respond.
I complained about this over 3 months ago, and you still haven’t fixed it. And since you’re the ones who built the Forum, I’m led to believe that you’ve purposely disabled the Forum Search. Please consider re-enabling it.
Hello,
Is it possible to use CCAvenue with monthly subscription? We know CCAvenue payment works via Woocommerce. However we wanted to have monthly subscriptions with CCAvenue. Is it possible with your theme or we need to custom develop this feature?
Thank you. Is this something which will be included in future? Or if you can integrate with additional cost as custom development?
Do I need a plug in to activate – Course -> WooCommerce CheckOut?
Perfect! Now it works. 1. How can I active payment without registration like here: https://educationwp.thimpress.com/checkout/ (After you click on BUY NOW)
2. In my CheckOut Page now after “ADDITIONAL INFORMATION” there is stile another payment Check Out – How can I hide this?
Hi nevensolidov,
1. Please go to menu LearnPress / Payments and enable Guest Checkout option.
2. This field belongs to WooCommerce plugin and we can remove it via a code filter. I can help you with that, just email me to edusupport@thimpress.com with subject “nevensolidov – Eduma Support” 
The theme is really good and I am glad that you guys constantly improve it.
My questions: 1. Why does the user need to register before booking event? I want to remove that step and send him directly to the checkout page. There he can enter all necessary information. If this is impossible, can you send me the code for a simple pop up registration window. I saw it somewhere in theme comment section, but can not find it now. It was a Pop Up Div coming after clicking on Book/Reserve event button – with just few fields – Names, Email, et.
2. Can I have multiple event prices: Early bird ticket and Normal ticket?
Hi, Vertical tabs are not proper work. it’s look like wear.This is link plz check. https://test.ezucation.com/wp-content/uploads/2019/06/image.jpg
Hi prashi001,
Let me check your site more carefully. Can you send me a request to edusupport@thimpress.com with subject “prashi001 – Eduma Support”.
plz reply. Its urgent
Hi ken195, Where can I remove sitemap and purchase located at the footer from eduma wp theme
How can I just show profile photo, and ‘Directory’ type of details on the public Members page? Just like Profile Photo, Email address, Phone, Departments, etc.
Hi willlucas,
I will need to check your current system first. Please send me a request to edusupport@thimpress.com with subject “willlucas – Eduma Support”.
On the ‘Members’ page which display all registered users, the Quizzes tab is showing passed/failed courses even though we’ve disabled showing course progress. Please advise.
Hi willlucas,
I will need to check your current system first. Please send me a request to edusupport@thimpress.com with subject “willlucas – Eduma Support”.
How do Instructors add courses without giving Administrative access to Wordpress?
I’m currently logged in as an Instructor, but there is no access to the Dashboard to add a new course from the backend.
The Wordpress toolbar doesn’t display.
Hi willlucas,
I will need to check your current system first. Please send me a request to edusupport@thimpress.com with subject “willlucas – Eduma Support”.