Hello,

Please, send us here your website URL so we could check versions. Thanks. And do you have some screenshot of those deprecated list so we could figure out on what exactly are you referring too?

Best, Qode

Hello,

Thank you for reporting this. Please, reach us here support@qodeinteractive.com with your wp-admin access and we will help you to resolve this.

Best, Qode

Hello,

Please, reach our support team at https://qode.ticksy.com/ and include your website URL with wp-admin access and our agent will gladly investigate and assist you there. Thanks

Qode

You didnt undestand How is that you can fix my problem when on all your demos have problems

I tried to use 2 demos

1- https://bridge223.qodeinteractive.com/?_ga=2.268851385.977081764.1560447189-1570404114.1560276940

2- https://bridge245.qodeinteractive.com/

Both demos have problems

1 – on mobile the buttons some how desaper 2- On mobile the menu burger just doesnt work

I deleted all my site that I was designing because your theme doesnt work

Solution: refund

Hello,

We need to ask you to open ticket at https://qode.ticksy.com and to include your website URL with wp-admin access. Our support team will check this closer and assist you there. Thanks This is really important, so we could check OS and browser from which you are checking, since we are not able to see any mentioned issue you are facing off https://www.screencast.com/t/6FeykCzk662s

Best, Qode

Hi,

Please, for any question like this one, open a ticket at https://qode.ticksy.com and include your website URL so our agent could check this closer and try to help you there.

Best, Qode

Oh it’s working now :))

Glad to hear this is resolved. Thank you for the update!

Hello,

You could check if you have backup of previous version, or ask your hosting provider to give you back up of previous website so you could restore that file. For any further assistance, our support team is on your service at https://qode.ticksy.com/

Best, Qode

I don`t need to restore the file. I need to know where it is now after you have updated the theme. In the past it was in /includes/shortcodes/shortcode-elements/ ... but you have removed all of these folders to somewhere else…

Yes,

It is now part of our Bridge Core plugin. And here is the path: wp-content/plugins/bridge-core/modules/shortcodes/shortcode-elements/_portfolio-list/portfolio-list.php

Best, Qode

Hello,

Just go to Appeearance > Widget and remove this shortcode from header bottom widget area.

Best, Qode

Hello,

Just go to wp-content/themes/bridge/framework/modules and completely remove this folder envato-wordpress-toolkit It is deprecated plugin over 2 years for automatic updates. It is replaced with Envato market plugin that you could use in future.

Best, Qode

Hello,

Please, note that most of our demos weren’t optimized, and beside that multi purpose themes with a lot of options have various conditional functions and calculations in the back, but beside that all scripts inside the theme are already minified and page speed test offer acceptable speed grades. You can rad more about performance of best selling themes in following Envato article https://webdesign.tutsplus.com/articles/performance-test-top-10-wordpress-themes-on-themeforest--cms-29605 . In case that speed isn’t that great on your installation, you should be able to improve it by using some caching / optimization plugins, and with some server side tweaks, and our support can provide you with some tips for speed optimization. Or you could send us here your website URL and we will help you. Thanks

Best regards, Qode

Hello,

Yes, it is .

Best, Qode

Hello,

Thank you for taking interest in our theme. We think you are looking for this type of header https://bridge4.qodeinteractive.com/?_ga=2.16207486.914839328.1560152728-1580209011.1533281110 We called it Fixed advanced and it is one of our header layouts.

Best, Qode

It is very similar but I want the navigation to stay visible and the logo to become smaller and move to the left side of the navigation.

It looks like you mega-menu will allow me to place an image in a column, correct?

Yes, you are able to assign custom widget area to mega menu column and to add image inside it.

Best regards, Qode

Hi,

Unfortunately, we do not have solution for that The only way is to try to edit js file but it will require a lot of custom coding.

Qode

oh ok thanks anyway found a solution to that, make a single page instead of tabs and use anchors

We are glad to hear this. Thank you for the update.

Hello,

Please, just clear the cache on your browser since latest session is remembered when support was over. Then you’ll be able to open a ticket.

Best, Qode

Yes, that worked!

Glad to hear this. Thank you for the update. We located your ticket and it is assigned to our agent who is working on it.

Best, Qode

Thanks for replying but you didn’t read my ticket well… it’s not a problem only on the footer. It’s in different sections: http://elabuelo.co/ where the numbers appear. This section, for example, https://prnt.sc/o15zn3 the numbers should be white.

Here what I have on that section: https://prnt.sc/o1608k but it doesn’t work on iOS devices. I need to fix those regular numeric characters through the whole site (2 pages)

Hi,

Your ticket is updated. Please, check response on ticksy.

Best, Qode

Hello,

Please, open a ticket at https://qode.ticksy.com and include your website URL with wp-admin access and our agent will gladly assist you there.

Best, Qode

Sorry. We use your theme on a different site and accidentally made this comment on the wrong theme.

Sorry. We use your theme on a different site and accidentally made this comment on the wrong theme.

OK.

All the best, Qode

Hi,

Please, use this part of code:

@media only screen and (max-width: 600px){
    .qode-pl-holder.qode-standard-layout.qode-five-columns .qode-pli{
        width: 49%;
    }    
}

and paste it in Qode Options > General > Custom Css.

Best, Qode

Perfect. Thank you very much.

You are welcome!

Hello,

Maybe you could try to achieve that with Vertical Tabs https://www.screencast.com/t/PgpVUvuKxvtN So, when you click on a tab on the left side, you’ll see content of it in right side.

Best, Qode

thanks

You are welcome!

You are welcome.

Also, there is an option to enable Content Bottom widget area, that will be placed on the bottom of the page, just before footer https://www.screencast.com/t/ctkK91ffB7x There you could assign any custom widget area to be shown.

Best, Qode

Thank you for your reply. I don’t want to use default footer. I want to create page with visual composer and use it as footer.

Hello again.

You’re welcome. In that case, our first solution should be helpful.

best, Qode

Hello,

We have just checked your page time loading via GtMetrix and here are results https://www.screencast.com/t/0hVbntBjj6 So, we marked what should be done from server side, and you could find instructions from here: https://gtmetrix.com/leverage-browser-caching.html That should be helpful in order to improve page load time.

Best, Qode