11499 comments found.
Hi there, can i change the target icon in the homepage search? Thanks
Hey there,
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/
That way, one of our support personal can offer you guidance on this matter :slightly_smiling_face:
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I purchased support, but it’s not letting me submit a ticket. Why cannot I submit a ticket?
Hey there,
Sorry about the issue.
We recently moved to Flywheel hosting and hence had some issues with the envato login system. Could you kindly try out the ticket submission once again from here:
https://astoundify.com/account/new-ticket/
That way, one of our support personal can offer you guidance on this matter :slightly_smiling_face:
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Looking to renew my support for this plugin however i can’t seem to get the regions to show in the backend. Others have commented regarding this issue? Is it an issue with WP Job Manager Regions? Please confirm & I will purchase but I need to know this is going to be fixed?
Hey there,
Sorry for the issue.
However, this is actually not an issue brought forth by the theme. You may also test this using another theme such as the default Twenty Nineteen theme just to confirm on this. It’s most likely an issue to do with caching or your website environment, though I’m currently not in a position to ascertain on this. Could you possibly try out this:
1. Deactivate your current Wp Job Manager plugin (Not delete).
2. Upload a previous version such as version 1.32.3 (under a different file name).
3. Activate the new upload and check whether you are in a position to view the rest of the menu items.
4. If so, deactivate that version and activate your previous version in 1 above.
If this does not help, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/
That way, one of our support personal can offer you guidance on this matter.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello,
It was impossible to send a ticket to your support, eventually a problem you’re trying to solve, cause I’ve sent you tickets before.
Do you have an alternate channel to send you my ticket/question?
Hey there,
Sorry about the issue.
We recently moved to Flywheel hosting and hence had some issues with the envato login system. Could you kindly try out the ticket submission once again from here:
https://astoundify.com/account/new-ticket/
That way, one of our support personal can offer you guidance on this matter :slightly_smiling_face:
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi there,
I have a problem with the theme, once I install all the required plugins for the theme, they don’t add up in the dashboard (listing categories & listing labels). I read the whole documentation of them and can’t find the answer. Can you help me?
Thanks !
Hey there,
Sorry for the issue.
However, this is actually not an issue brought forth by the theme. Could you possibly try out this:
1. Deactivate your current Wp Job Manager plugin (Not delete).
2. Upload a previous version such as version 1.32.3 (under a different file name).
3. Activate the new upload and check whether you are in a position to view the rest of the menu items.
4. If so, deactivate that version and activate your previous version in 1 above.
I hope this helps.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
hello i want create a website carpoooling that blablacar it’s possible your template ?
Hey there,
Relating to your question here, Listify is more of a directory listing theme. You can definitely use it to manage your trip listings but you will not be in a position to implement the features that website provides by default, without some custom work. Unfortunately, we just don’t have the resources to offer custom work right now. However, we are partnered with and highly recommend Envato Studio or Codeable If you need help customizing your theme.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
For some reason I cant login to astoundify with my Envato user. So I will report a bug over here:
Something is going wrong with the Dutch translation file. “Choose a category” is translates as “Kies een categorie&hellp;” I thing the “&hellp” has to be “&hellip”? It isn’t transformed as an ellipsis.
Hey there,
We are currently having some issues with our support portal. We recently moved to Flywheel hosting and since then are having issues with the envato login system. We are currently checking into this and will keep you posted once this is resolved (https://twitter.com/Astoundify/status/1146035423858384896).
Kindly have this issue raised in a support ticket once the login issue is resolved, as this will need us to look at your sites’ backend.
We apologize for any inconveniences caused.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello, I reinstalled the theme but the Listings in the wordpress panel only appears Settings and Additions, I can not add anything through the panel, help me by kindness
Hey there,
Sorry for the issue.
However, this is actually not an issue brought forth by the theme. Could you possibly try out this:
1. Deactivate your current Wp Job Manager plugin (Not delete).
2. Upload a previous version such as version 1.32.3 (under a different file name).
3. Activate the new upload and check whether you are in a position to view the rest of the menu items.
4. If so, deactivate that version and activate your previous version in 1 above.
If the above suggestions do not also work out for you, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/ That way, one of our support personal can offer you guidance on this matter.Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, I want to buy this theme, but I have some questions. What plugin I require to accept payments from users for listings. Also I have products vendors, woocommerce subscriptions plugin, then do I require any additional plugins for users to accept bookings or selling products.
Hey there,
Sorry for the late reply.
Relating to your question here, if you wish to associate your listings with the products, you will also need the Wp Job Manager Products plugin and the WooCommerce Bookings plugin as well in order to facilitate bookings.
Hope this answers your question.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
hi guys this is a presale question, i already have a directory website but need to move as my events section and jobs section is manual only. i need to use events imp0rt pluggins like the events celender, is your theme compatible? or would you suggest a different plugin witch will work better with your theam. i also need a pluging to import jobs from ‘indeed’ and similar sites , your help is appriciated.
thanks
Hey there,
Sorry for the delayed reply.
Relating to your question here, at this time Listify is not compatible with the Events plugin. You can use the plugin but there is no support for having events integrated with the Listing itself.
As for Indeed jobs, the Wp Job Manager Indeed integration is not compatible with the Listify theme. Kindly check out this article: https://listify.astoundify.com/article/481-currently-compatible-add-ons
I hope this helps.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi…..can you tell me if a client can book and pay for a room by the hour. Thanks
Hey there,
Sorry for the delayed reply.
In relation to your question, yes this is possible but you will need to have the WooCommerce Bookings plugin in place. Hourly booking is supported by WooCommerce Bookings:
https://docs.woocommerce.com/document/bookings-create-custom-availability-date-hours-range/Hope this answers your question.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I have bought Listify theme some time ago, couldn’t work on it earlier, just started working on it. I checked your online tutorials where I found this link: ((link: https://listify.astoundify.com/article/525-does-the-site-admin-have-the-option-to-review-listing-submissions-before-they-shown-on-the-directory) listify.astoundify.com/article/525-do…) But the theme do not have All Listings, Add New, Listing Categories, Listing Regions, Listing tags, Field editor settings, Job fields, Company fields, but only settings and Add ons. Where can I get all these under my Listings option in Left panel of the dashboard?
I would be really thankful to you if you can help me in this regard.
Hey there,
Sorry for the issue.
Actually, this is not an issue brought forth by the theme. Could you possibly try out this:
1. Deactivate your current Wp Job Manager plugin (Not delete).
2. Upload a previous version such as version 1.32.3 (under a different file name).
3. Activate the new upload and check whether you are in a position to view the rest of the menu items.
4. If so, deactivate that version and activate your previous version in 1 above.
If the above suggestions do not also work out for you, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/That way, one of our support personal can offer you guidance on this matter.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thanks so much John for the help. It has started working. Tell me one more thing – Does this mean that I should not update wp job manager plugin at all now? Will this plugin only work with wp-job-manager 1.32.3 version? No future updates should be entertained with this plugin?
Hey there,
Sorry for the slight delay.
In step 4, you are activating the latest plugin version. Also, you can still update the plugin after step 3 
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi guys,
I am considering buying this theme for a client, probably with their Envato account. But before I do this, I would like to know if the following concept is supported with Listify.
We would have a membership site with two membership levels (paid) which would require users to sign up/register in order to upload listings. Example one for Individuals and one for Businesses. Each could also upload some Events (thinking of Events Calendar if it is compatible with Listify).
There would be a free membership level to which would only allow to upload Events.
The visitors searching for listings need no registration and can view all the listings.
Also, would I need another solution in order to add extra options for user to edit his account?
Would you say the above doesn’t need any other membership type of plugin?
Thanks for reading through this if you have and thanks for your reply in advance.
Hey there,
Sorry for the delayed reply.Relating to your question here, what would be possible is have listing packages instead. You can have one free package and a paid packages. For this you will need the Listing Payments plugin. You can opt to hide listing/ Event submission fields based on the selected package as outlined within the article here (https://listify.astoundify.com/article/808-can-i-hide-fields-depending-on-the-selected-package). However, at this time Listify is not fully compatible with the Events calendar plugin or event calendar plugins out there.
As for the visitors search, searches are not prohibited to any user by default. Account administartion is specifically handled by WooCommerce, therefore any changes on this would entail a bit of custom work on it.
Just an addition to this, you can use the Woo Membership plugin with Listify. Although the plugin is not directly linked with Submitting Listings, like the WooCommerce Subscriptions plugin . Since the Subscription plugin charges users subscriptions for creating listings and the Membership plugin add a Membership system for accessing pages for your members only.
We have partnered with and highly recommend WP Curve orEnvato Studio If you need help customizing your theme.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi John,
Thanks for your reply.
The theme was bought from the client;s Envato account.
ONE more question, in order to use the Listing Payments add-on from you guys, is it REQUIRED to have the WooCommerce Subscriptions plugin as well OR is that optional?
I also see that some other plugins you have are depending on some other paid plugins, is that the case?
Thanks in advance for replying to this one as well.
All the best!
can work for multi website ? or I need buy more
Hey there,
Relating to your question here, the License to our theme is 100% GPL. You can use it on multiple websites!
Hope this answers your question.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi there, I have looked into your BOOKING PAYMENT PROVIDERS, and i noticed that RESURVA is quite expensive. can we use something like “BOOKED” or another booking plugin for services, as i want beauticians, and yoga providers to be able to GET BOOKED AND PAID from within their profile page
hey there,
In reference to your question here, unfortunately as it currently stands our theme only supports the booking systems outlined within this article.
Hope this helps.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi there, i would like to use the theme for beauty services, does your booking feature support this. Can clients book specific services and pay?
Hey there,
Relating to your question here, yes this is possible but you will need to have the WooCommerce Bookings and Products for Wp Job Managerplugins in place. Kindly note that these plugins are sold separately. I would also suggest on checking out this article: https://listify.astoundify.com/article/508-how-do-i-take-bookings-on-my-listing-owner-pages
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I’m interested in your theme, but I have some questions that I did not understand when testing your model. You say you can create something similar to yelp. My question is the following when a user comments a directory and evaluates, the user name is not clickable and you can not see the user to see what other comments he has made … for me this is necessary, except for the possibility of the user reedit comment and evaluation … I could not understand if it is possible to get nissso with listfy
Hey there,
Relating to your question here, author links on reviews is currently not supported by default. Having this implementation would entail a bit of customization work.
Let me know if you have any more questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
No. thanks.
Hi
I just did a long over due update, happy with must new thing, however now on the listing page I’m not getting the address e.g 123 main street Town – All it shows is the listing region.
I’m telling you this I’m not paying $48 for support just to report and ask why this has happened with the latest version, in the doc’s on this it still says it show all the address details (not just the region and the link goes to the region search page) Version I went from was 2.1.1 (so long over due) I’m just going to have to use that version again than pay $48 just to ask why it’s doing what it is.
I would put a link to my site to show you but I’m not a spammer and there should be a way to ask a simple question after owning the theme and never asking a question, something to think about given I only need to know why this is happening and in no way will I pay $48 just to ask one question 
Not much of a directory now people can’t even see where the business address is located.
Sent you guys a message on Facebook if you want the link
Hey there,
Relating to your query here, please navigate to the Listings>Settings>Listings>Filter Location Display have this option disabled. If you also do not want the region search filter, please disable the option “Search by Region”.
Also, kindly note that this section is for pre-sales questions only. We try out best to keep things organized by providing theme support and post sale questions (i.e. feature requests, feature updates, plugin updates, etc) over at our support portal.
This helps us track issues, feature request easier and also helps us improve our overall support services. If you have any more questions, please contact us through our support channel https://astoundify.com/account/new-ticket/
That way, one of our support personal can offer you guidance on this matter :slightly_smiling_face:
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Make it easy and update the Doc’s as there’s no information as such like this in the Doc’s.
Not really sure that is going to fix that issue anyway as I’m not allowing to search by region and that has nothing to do how contact (address) details come up in the contact details of the listing.
If you think I’m paying $50 just to work out why that is happening than you are wrong and your theme is useless now, I can’t open a support ticket without paying you money, if the doc’s where up to date I wouldn’t have too anyway.
Don’t worry I went back to the older version as your support system sucks and just a money grab.
For your information this is a comment section about your theme and people should know the theme has gone downhill and you most likely done this in contact details so people MUST pay you for support to fix the issue that has never happen before, most people can just read the docs and know what they are doing.
I’m not updating anything until there’s information on why this could be happening not showing the full address of the listing in the contact details and I’M NOT PAYING $50 to ask the question, that’s a con by your designers.
pre purchase questions; 1. is there a way for hosts to review renters so that hosts can get to know renters better before they rent to them? 2. can hosts have multiple listings on the same profile? 3. is there private messaging between hosts and renters on the website? 4. is there the ability for renters to look for listings on a map? 5. does everything work properly on mobile?
thank you in advanceHey there,
Thanks for showing interest in our theme.
Relating to the questions here:
1. Unfortunately there is no built in option for this as it currently stands.
2. Yes there is no limitation to how many listings a user can have.
3. You will need to purchase the Private messages plugin seperately (https://astoundify.com/products/private-messages/). The plugin will provide an internal messaging system between listing owners and renters.
4. Only listings that are rendered within the listing page will be rendered on the map. The theme does not provide a direct map lookup. I would suggest on testing out the demo link here: https://listify-demos.astoundify.com/classic/ to have a clear overview on how search works within the theme.
5. Yes the theme is mobile responsive.
Let me know if you have any more questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi people, Imm the new administrator in a site created with listify, but I have a problem with the maps.
I have created the API with Directions API, Geocoding, Geolocation, Maps JavaScript, Maps Static, Places and Street View Static.
I put the key in the settings, but the maps are not shown to me on the categories page.
We have the 1.0 version of the theme. Maybe that can be the problem?
Hey there,
Relating to your query here, you would most definitely need to update that theme version. However, to effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/
That way, one of our support personal can offer you guidance on this matter :slightly_smiling_face:
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
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