19045 comments found.
good afternoon, I would like to know if I can have 2 styles on the same page, for example in a www.example.com/home/ format for home and in www.example.com/school/ format schools.
Hey,
yes, you can but you have to create separate WP installations under folders.
Best regards,
Muffin Group team
Bonjour, j’ai acheté le thème betheme premium 70 € aujourd’hui mais quand je souhaite activer la clé de licence cela ne fonctionne pas et me retourne Vous ne pouvez pas obtenir le nom de domaine.je ne sais plus comment faire pour activer les plugins du thème et pouvoir enfin m en servir.
Hello, I bought the theme betheme premium 70 € today but when I want to activate the license key it does not work and returns to me You can not get the domain name.I do not know how to activate the plugins of the theme and finally be able to use it.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello. I deregister theme on development and transfer it to production. After passing my purchase code to live version it still want me to deregister it from my development version. I also deleted development version of site. Could you help me? How to solve this?
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hello! I love your theme and I’m thinking to buy it. First I’d like to have the .psd for the BeArtist 2 template. Is it available? Thank you very much Simona
Hey,
for any PSD files, please always send us private message thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact (you must be logged into Themeforest’s account).
Best regards,
Muffin Group team
Mind blowing theme, you Guys have done great job! 
Thanks 
hi, the website was closed, but i can’t reuse the code. it ask me to deregister from the previous website. but the previous was closed and fully deleted from server few months ago. how do i get my code back?
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
WordPress premium Betheme theme by Muffin group needs a fix in the file
wp-content\themes\betheme\functions\builder\front.php On line 150:
// $section_style = ’’; $section_style = [];
but i cant see builder folder … so how can i fix it
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
I renewed support, reset my password on your support forum twice and still could not login. Now my IP address has been banned from your site. I need help resolving PHP error wp-content/themes/betheme/index.php on line 10. No other symptoms on front end other than the site is slower than normal.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Two things, any way to move the hamburger to the left for tablets and also, for the split menu, it appears correct on the tablet menu, but only the left side of the split menu on mobile.
Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
I have posted a new topic in the general theme support forum.
Ok, thank you.
Hi, I have problems updating the theme, the package is not available, and on the other hand the internal interface of the theme is broken, I hope … but the theme is very beautiful
Hi,
the error “The package could not be installed. The package contains no files.” means that you have not deregistered the website before moving. Please deregister it on both domains and register again on the new one. If this is not possible, then please send us access to your WP dashboard along with full purchase code that you have used for theme registration, so we can take a closer look.
Notice! Please do not forget to attach your license key in the message.
Best regards,
Muffin Group team
Thank you very much The problem has been resolved
You’re welcome!
I need help - i am having hard time creating google ads it is telling me these two links are preventing to approved my ads. /wp-includes/js/thickbox/loadingAnimation.gif /wp-includes/js/wp-emoji-release.min.js?ver=5.2.1
What is the best approach to do this? Is there way to put these code on function php file to don’t show on the site?
Hey,
those files does not come with the BeTheme itself so you have to look for a problem out of the theme.
Best regards,
Muffin Group team
Hello. I have a problem with this theme because I can not modify images and another elements. If I visit the web site… theme looks like a demo version because of Buy Button, but I already purchased the theme and I have my purchase code. What can I do?? Thanks
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello, I’m importing Code 2 to test on a website, it does not come all pictures, how can I get it?
https://i.imgur.com/yszKf2O.png Only these 3 are coming: https://i.imgur.com/1akfcOf.pngHi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, I want to register in the forum but I get an user error. The designer bought BeTheme and I’m the developer. He gave me the purchase Code but it seems it does not work. Should I register using his user name ? Thanks
Hi,
in such case, please send us the license key that designer have provided to you and his username on Themeforest privately via contact form on the right side at https://themeforest.net/user/muffingroup#contact and we will help you to create an account on support forum.
Best regards,
Muffin Group team
Hi, I purchased the theme and set it up on a test site but now am moving to my main site. I deactivated it and uninstalled on the test site about 8 hours ago but it still won’t let me activate it on my main site. Keeps giving me the message that the code is already in use on my other site. Is there something else I need to do?
Thank you, Joe
Hey Joe,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hello! I’m trying to activate the static css but I can’t see any code here: www.panartesanal-mamacocha.cl/wp-content/themes/betheme/style-colors.php
Hi,
this method of setting up static css, is out of date. Please read the explanation of how to set it up in the documentation under UPDATE!!! heading.
Best regards,
Muffin Group team
Great theme, but support very slow. I have a big bug which prevent my website to be put online and no decent answer so far! I paid full price to get full support so what’s happening Betheme?!
Hey,
if you refer to this topic, we can not agree the support is slow. You get the response in less than 4 hours. Please note that we reply on each message in 24 hours business day. For more details about working hours, please check https://themeforest.net/user/muffingroup
Best regards,
Muffin Group team
Hi, I have a question, is the item you buy for a year of use? or just the 6 months they say with support
Hi,
the license and its updates are lifetime, there is only 6 months of the support included for free.
Best regards,
Muffin Group team
I have a quick question about filtering. I have Categories and Sub-Categories setup for products. I am trying to filter these in such a way when you have Category checked, you get all the products. And then when you click into a Sub-Category, you only get those products. The issue I am having is if I have the parent category and a sub-category checked, I still get ALL products in the parent category. You can test this out at my site: http://dev.hoverdavis.com/products/
If you select “Tape Feeders” and then Select “Fuji”, all products are still displayed (not just the Fuji sub-category). Am I missing something? I feel like this should be an AND filter where if Tape Feeders AND Fuji are selected, only Fuji would show. Any advice you can provide would be appreciated.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi! Is it possible to change the size of the image in the tool tip when you are using the following shortcode? I want the image to be 150px x 150px and not full size. “[tooltip_image hint=”Insert your hint here” image=”“]Insert your content here[/tooltip_image]”
Hey,
you can decrease the the size of the tooltip content with the custom css below:
.tooltip.tooltip-img .tooltip-content {
width: 150px;
}
Best regards,
Muffin Group team
Thanks so much!
You are welcome!
