8686 comments found.
Please, How can I cange or delete the title that appear by default in shop page?? Seems that the e-commerce are in contruction….
“Qui è dove puoi aggiungere nuovi prodotti al tuo negozio.”
Best Regards R.
Hi b-jou! In the new version of Uncode (2.1.0) there is an option to customise this default message from WooCommerce: https://undsgn.d.pr/YcNaVS
thanks a lot! i update immediately. I would still have a doubt to clarify, I would like a page of products with only a few categories (discounted through Advanced Dynamic Pricing), and I’m using the “articles” add with queries for the categories with wp bakery.
But on the front page I see only the price already discounted and not the original price + discount. Is there another way to get this better?
Best Regards R.
Hello,
as you can see from our demo https://undsgn.com/uncode/homepages/shop-classic/ / https://undsgn.d.pr/ImauAX here is how sale products look like by default, maybe you have customized the look of your site? Could you provide a link to it and allow us to better check please?
Best 
Hello, No I have not customized absolutely anything on the site …. also strangely the queries I select for the categories are different from those that it shows on the front page, it also recalls categories not selected.
Would you give me an email where to write to you privately? Best regards
R.
Hi b-jou! We are sorry but we cannot give you our private email, this is the sense of the Envato support expiration, private support is only offered in the Help Center, we as author have also to abide by the terms of contract with Envato (ThemeForest) which is to the customer and marketplace own interests.
God forbid I understand very well, but the fact remains that by indicating categories (example_1 Example_2 example_3) other categories are called (jhondoe_4, Jhondoe_5), and this is a big bug.
Moreover as anticipated I use an external plugin (advanced dynamic-pricing for woocommerce) for the discounts in automatic to all the categories, but it is visualized only the price already discounted and not the applied discount. Are there any compatibility problems or do I need to set something to display it in the front end?
Best Regards R.
Hi b-jou, we are sorry but it’s not possible to understand in words without even check your layouts and we confirm there are not big bugs! Can you please show us what you refer?
Hi, pre-sales question, does this theme supports pricing styles? I’ve seen your guide on setting up pricing tables, but it only shows one basic style, thanks
Hi decoded- and thank you for interest! Actually these are the Pricing Table you can create with the Page builder module: https://undsgn.com/uncode/features/pricing-tables/
Then we have a few more in the Wireframe plugin: https://undsgn.d.pr/FxuJTO
Hi spicemanch! I’m sorry but we never tested and we don’t have any reports from our customers, actually don’t know if none of them use it or there are no issue, sorry!
Hello,
I have the following questions:
1. Can I modify the position of the texts and button in the header slides?
2. Can I add both images and video content in the slides?
3. Can I increase the sliders height?
4. Can I choose one element from a demo page and use in in another?
Looking forward for your feedback.
Thank you!
Hi d3rk and thank you for interest! Yes you can do both you ask, confirmed! To have a better idea of the flexibility you can check our showcase: https://undsgn.com/uncode/showcase/
I checked the showcases. Can the text position from the slides be different on every slide? Or must be in the same location on all slides?
Hi d3rk, any slide is independant!
Great! One more thing: can I change the default black & white menu colors? Let’s say I want text color blue and background color white for the menu. Is it posible?
Hi d3rk! Yes sure, you can choose any colors you need.
Hi, I am wondering how I add on my splash page the social media icons at the bottom….fixed at the bottom. Cause when I add empty spaces my logo in the middle doesn’t stay centered. So logo in the middle social media icons on the bottom. You know what I mean?! Thanks!
https://stefanstraeter.comHi stefanstraeter! Not easy to explain in words but with the Page Builder there is not a method to position elements absolute, probably you need some CSS, otherwise, try to check the construction of this page from Demo Contents: https://undsgn.com/uncode/pages/splash-page/
THX for your quick reply! I will try to figure it out
Unfortunately, it doesn’t work with your Demo Conent, cause I am using a slider with 4 different slides. Can’t insert a second row into one slides.
Unfortunately, as told, there is not a method to add absolute positioned elements, the only suggestion is to add in another row below the slider and then adjust with CSS to the position you need.
Hi, I used Dark 1 as background color for my menu: Just want to have it transparent. Could you please send me the CSS Code? Thank you.
www.bastisevastos.de
Hi Sevastos! You don’t need CSS codes to make the menu transparent, please follow: https://support.undsgn.com/hc/en-us/articles/213459689
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
I got the following CSS Code for the case my Menu Color is Black: .is_stuck .style-color-jevc-bg { background-color: transparent; }
If I scroll down, my menu doesn’t have a background color. But the Color of my Menu and the Homepage is Dark 1 and this code doesn’t work with this Color.
Sincerely I don’t see any menu in your homepage so not sure what you refer.. anyway if some agent of the Help Center suggested you this code please reply to him and ask a target also for the other pages you need.
Hi guys. How can I translate these countdowns? https://undsgn.com/uncode/features/counters-countdown/ thanks
Hi Fran821! Did you try with WPML? https://support.undsgn.com/hc/en-us/articles/214003905
oh, no, I tried with Loco Translate (because is free), but didn’t find the string.
Hello, if you mean these words https://undsgn.d.pr/PsJfDp Loco Translate doesn’t allow to translate page content, it works with strings available in the code of themes and plugins only. Since countdowns belong to the page content, they aren’t strings coming from the theme. You have to translate the entire page with a plugin like WPML. Maybe Polylang could be useful in this case.
Let me know, best 
yeah, I mean those words. Still, WPML is expensive for us. Can you tell me in which file I can find these strings to be translated manually? thanks
As I said, those depend on the page content, they aren’t strings of the theme. And, if you think WPML is too expensive, you can try with Loco Translate plugin.
Let me know if it isn’t quite clear yet, best 
Hi Fran821, the file to be edited is this: https://undsgn.d.pr/2G0PUI
amazing, thanks!
Hi Fran821 and thank you for confirming!
I’ve changed my PHP Max Input Vars to 3,000, however in the System Status area, the theme still warns me that I’m at 1,000. Any ideas why?
Hi hollak! No the System Status just reads the value, the only idea is that your host doesn’t permit upstream this value to be changed so even if you change the value the modification is not applied. Anyway don’t worry. If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! In case ping a message here after you have opened a ticket and inserted your logins to check! Thank you! https://support.undsgn.com/hc
Hi, i’m looking to build something similar to this site: https://www.plasticbcn.com/ I was wondering if it is possible to combine the slides scroll with regular scroll. for example, the first 2 scrolls will be slides, and the third one will be a regular scroll of a gallery or something like that.
This is crucial for me so please let me know if your theme is a good fit for me.
Hi mdlv123! If you have a long section you can scroll “Internally” this section and only when you get the bottom of this long section Slides Scroll is triggered. I hope this make sense.
Hi. I notice the demo search page displays the search term in the header of the results page (i.e. ‘Results For: Test search’). How can I implement this on my search results page? Thank you
Hi Matthewdf! This is a default from Uncode, unless you have modified something there are not special tricks applied. Probably you have connected a static header. Anyway it’s really not possible to help in words without a check to your site. If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Thank you for your speedy response as always! I will check my settings again and raise a ticket if I need be.
Hi Matthewdf and thank you for confirming in case send the link to your site so it’s possible to understand the scenario.
Unfortunately the custom field option has stopped working on this theme. New custom fields don’t show up in the list on the post and previously created ones can’t be updated (they just go blank instead).
Hi JamesYeomans! Unfortunately it’s not easy to help since we don’t have other similar reports, probably you have finished the resources or you are not compliant with the Max Input Vars. Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution after accessing your site and verify the issue! Thank you! https://support.undsgn.com/hc
Hi, after last update, effects like overlay opacity doesn’t work anymore (he doesn’t show in options). My “content block” has a video background media and a layer with gradient overlay opacity above, but this options with gradient background that was aplyied above background media is gone. Can you help me?
Hi ronaldandhrad! Unfortunately we don’t have other similar reports and it’s not possible to help in words. Anyway don’t worry if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Awesome theme, is it possible to have 5 or 6 columns in the footer area
Hi anandmongol and thank you for interest!
Yes it’s possible have both 5 or 6 columns.
Hello undsgn,
Some how the theme is not rendering images in any format other than SVGs, in the visual composer background image or single image block it does not render images in pngs or jpg but when I upload the same image converted into an svg the image gets render, when I inspect elements the image for the image which is not showing in the src it is showing as “unknown”. I have tried to switch from the child theme to the main theme it still have the same problem. Please advise on how to solve this problem. Thank you very much.
Regards,
And if i use background image in content block/ visual composer the image does not render be it in svgs or jpg and png. Also how can I edit a template in child theme? like I wanted to edit headers.php, in my child theme I created a folder “partials > headers.php” same structure as the parent but it does not seem to overwrite the parent theme files. Could you also please guide me how can I edit files with child theme
Thank you
Hi appysphere! We are sorry but if you have an odd issue ( obviously it seems a strange problem related to your installation ex: https://undsgn.com/uncode/showcase/ ) we need to debug what happen and it’s not possible to help in words. If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Thank you very much for the reply, you are right it is something with the setup, I reinstalled a new site and the image shows up. Thank you
and how can I edit files on child theme if needed ?
Hello!
Since headers.php isn’t a template file, but a file containing the class unheader() you have to override it by copying the entire class (without the first line if (!class_exists('unheader')) { and the last one where the “if” is closed) and paste it into the file functions.php of your child theme. Then you can edit the parts you prefer.
Let me know, best 
and have an google map api key that i am using with in the plugin the plugin support says the i am using more them one api key and that make an issue when i am tryin to locate any addres on the map ..
how can i disable the google map api from the utility theme .. ?
thanks lior.
plus how can i add hebrew font into the theme ?
Hi togethergroup! Did you fixed? We don’t see any alert from Google Maps and it seems you are also using hebrew font right now. Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
sent you private mail .. have you received?
If you need support you need to open a ticket in the official Help Center (not send a private email), there is a dedicated Support Team: https://support.undsgn.com/hc/en-us
I’ve got a small question: Where can I set the size of the images that are used as thumbnails in the wpbakery post module? They’re always served way to big and the browser scales them down.
Hi supermex! Really not sure to understand this question without an example, if you are using a normal masonry layout it’s used the correct size needed for that layout. Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
hello, i see some problem when i load the website for the first time with “media gallery” wp bakery, the problem is that the galleries are not showing. the website need refresh to show the images
Hi! Unfortunately we don’t have other similar reports and it’s really not possible to debug in words without check and access your site. Anyway don’t worry, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hello. I would like to set creative-marketing as my homepage, however, is not listed using the “Import Single Layouts” option. Instead, I imported all demo layouts to create a replica of the Uncode demo site, but creative-marketing (and so many others in the demo site) are not listed in the “all pages” WordPress tab. Am I doing something wrong?
Hi shariomx! This layout is part of the last version of Uncode, you need to have at least Uncode 2.0.0 and it seems you have a previous version, you need first to update the theme to the last version: https://support.undsgn.com/hc/en-us/articles/214001205
Great, thank you for your fast answer. Updated and running!
Thank you for confirming! 
Can you provide a CSS fix for placing the Page Title align left above the breadcrumbs?
Hi ravenmcm71! I’m sorry but I really don’t understand what you refer, the breadcrumb title is supposed to be on left, where you expect it?
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hello! First of all: Great theme.
My question: Where can I find the settings for the white border in the Crative Template?
Greetings from Germany
https://ibb.co/GsVg3dYHi mumia0909 and thank you for appreciate Uncode! 
This is the Body Frame in Theme Options > Layout: https://support.undsgn.com/hc/en-us/articles/213455389