26959 comments found.
install the newspaper theme and give me 500 error how can I solve this issue?
Hello,
Usually a 500 error is provided because of low WP memory. Please make sure you meet the requirements for the theme using this guide: https://forum.tagdiv.com/requirements-for-newspaper/ If you still have trouble after you make the memory adjustments, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate the issue.
Thank you! Bogdan B
I just buy the Newspaper theme and upload the theme and got the error please help
Fatal error: Using $this when not in object context in /home/content/56/8642656/html/aboutfeed.com/wp-content/themes/Newspaper/includes/wp-booster/wp-admin/plugins/class-tagdiv-theme-plugins-setup.php on line 52
Hello,
Please be sure to check the theme requirements guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Calin N.
yesterday i sent all the details via email can you please check…
Hi, I have a problem with social media counters. Even with the correct id, the number of followers is not taken.
Can you help me? Thank you
Hi,
Please make sure that you do not have a plugin conflict, if the problem persist, you can contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Calin N.
Hello. How can I delete this header FOLLOW US ON INSTAGRAM @... in the footer area? Thank you.
Hello,
Please check the footer Instagram section of the theme panel: https://www.screencast.com/t/WNpO93d9u54 If you want to keep the widget but remove the widget title though, you can change it using the translation system: https://www.screencast.com/t/2eGms1UZeIf you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Hello. This theme has held up well, but it seems I have an issue. All other pages except for my post page looks fine. It is as if the post pages seem like they are using the mobile template.
Please see this link https://comosaconnect.org/register-now-for-pcf9-online-forum/
Thanks
Hello,
When you get the mobile theme on desktop in 99% of the cases it is the cache solution you use. Please check your cache and only use the theme recommended wp super cache plugin. If you have any more questions
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Trying to setup the theme but fails every time trying to install the tagDiv Composer plugin. I’ve tried this on an existing site and even a fresh install of WordPress.
Hi,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include your envato purchase code so we can identify you.
Thank you! Bogdan B
Can anyone show me how to remove the “Contact Us” words from the footer and just keep the email address (and possibly bold it)?
Hello,
In order to get rid of predefined elements, you will have to change the footer to a footer page where you can use the content that you need for your project. You can import a footer using the cloud library plugin and then simply edit it to your liking adding and removing elements using the tagdiv composer. This guide should help: https://tagdiv.com/how-to-create-a-footer-with-newspaper-theme/
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
When will come the update that the modal view work correctly again!
Hello,
The new update will be out as spoon as possible. It will be sooner rather than later as we are reaching the final stages for it;s implementation.
Thank you for your patience. Bogdan B
Hello
Is the template compatible with Elementor Pro? Due to its efficiency and popularity over Visual composer ?
Or if this feature does not exist, will this compatibility be added in the future?
Hello,
Sorry but we have not tested Elementor. We focus on our own page builder “tagDiv Composer” At the moment i cannot say for sure if such compatibility will be added. It is not among our current plans to test and implement other page builders into our theme.
Thank you for understanding Bogdan B
Why does my link that was provided to me when I purchase the license say it is expired?
Hello,
Please provide an example of this link. Where does it say it is expired? Please provide more details so we can understand better how to help.
Thank you! Bogdan B
Hello, I bought this theme, but why can’t I install the tagDiv Composer plugin, can you help me,
Hello,
Sure. Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. Please also include a link to this conversation.
Thank you! Bogdan B
When will the cyber week offer again
Hello,
Sorry but at the moment we have no information regarding the next theme discount campaign.
Thank you! Bogdan B
Hi Team I have some problem in my website your Newspaper Themes. I removed all ADS code in Newspaper – Theme panel but ads Google it display away in my post. .( I already press Ctrl+F5 refesh website. )
Please suggestion for me for check that .
Thankyou
my website https://graphicfast.com/
Hello,
Please use the support forum at https://forum.tagdiv.com/forum/newspaper/ and our support team will be happy to help.
Thank you! Bogdan B
Thank you , I will post
When I try to upload and install the theme, I get this error: 2019/07/05 17:45:46 [error] 1497#1497: *33 FastCGI sent in stderr: “PHP message: PHP Warning: require_once(legacy/Newspaper/functions.php): failed to open stream: No such file or directory in /var/www/swapnil/public/wp-content/plugins/td-composer/td-composer.php on line 94 PHP message: PHP Fatal error: require_once(): Failed opening required ‘legacy/Newspaper/functions.php’ (include_path=’.:/usr/share/php’) in /var/www/swapnil/public/wp-content/plugins/td-composer/td-composer.php on line 94” while reading response header from upstream, client: 172.69.160.147, server: www.swapnilbhartiya.com, request: “GET /wp-admin/themes.php?activated=true HTTP/1.1”, upstream: “fastcgi://unix:/var/run/php/php7.0-fpm.sock:”, host: “www.swapnilbhartiya.com”, referrer: “https://www.swapnilbhartiya.com/wp-admin/themes.php”
Hello,
Please open a new topic on our official support forum at https://forum.tagdiv.com/forum/newspaper/ and our support team will gladly take a look into this matter.
Thank you! Bogdan B
any discount for students ?
Hello,
Sorry but there are no specific discounts for a any specific group of people. When the theme is at a discount, it will be for everyone at once. Keep an eye out for envato sales if you want to buy the theme at a reduced price.
Thank you! Bogdan B
Check out what our customers feel about using Newspaper Theme!
Please make this theme compatible with Elementor. Elementor is much superior to TagDiv Builder or Visual Composer / WP Bakery. For example, with Elementor, I create a list of posts and instead of displaying the featured post image next to the title of each post I display the image / avatar of the post author. Otherwise, several other things are much simpler to create.
Hello,
Sorry but we already have our own page builder and we will continue developing our own product rather than creating compatibility for third party page builders. We prefer implementing new options to our page builder instead. Thank you for your suggestion. I will add the author avatar suggestion to our list for future updates and maybe we can provide such a feature through our tagdiv composer page builder.
Thanks Bogdan B
Thanks for the feedback Bogan. I find it difficult to develop this functionality. I already asked for this for 2 years in the support forum. To this day I’m waiting for something. But thanks.
Our plans for the future are to develop our own page builder as much as possible. We do not plan on adding compatibility for any other page builder at the moment.
Thank you for understanding. Bogdan B
Hi, how can I enable the option to show more category tags on posts. I have an entry assigned to two categories, and only one is displayed on the post
Hello,
I’m sorry but your premium theme support period seems to be expired on this account.
If you have another account with active theme support please contact us via the support forum at https://forum.tagdiv.com/forum/newspaper/ and make sure you add the supported key in the extra keys section of the forum so you can write your request there.
If you need to extend the support on your account, please use this guide: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you! Bogdan B
Hello, I have created a article submission website https://www.answersmode.com/article/ by using Frontend Publishing Pro Plugins. But The plugins function is not working properly in update version – Newspaper 9.7.3.
I have deleted previous version from my computer and hosting. So I need Previous version of this theme “Newspaper 9.7.1”
Please give me the previous version of this theme as soon as possible in my enail. . My email is – mu66440@gmail.com
Thanks
Hello,
I’m sorry but your premium theme support period seems to be expired on this account.
If you have another account with active theme support please contact us via the support forum at https://forum.tagdiv.com/forum/newspaper/ and make sure you add the supported key in the extra keys section of the forum so you can write your request there.
If you need to extend the support on your account, please use this guide: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you! Bogdan B
Hey, First of all I want to notice to everybody that the price (59 $) is the price without taxes, so for french people for example it’s about 73$ ... It’s notified in a very very tiny font …. And now, here is the big problem : l’ve just purchased your theme, followed all your advices to install it via Wordpress online, but wordpress takes too much time to download the newspaper.zip (13mo) and says ” delay expired try again”... It doesn’t come from my plugins because l’ve desactivated all of them, it does not come from my wifi or ethernet connection, l’ve tested it, it neither does not come from my .htaccess file because it’s the innitial one! I ahve tried with Chrome, or with Safari, they both react in the same way, I have cleared their memory cache, nothing changes…...So??? Could you help me please, l am trying and struggling since a long time..?
Hello,
If you are unable to install the theme, please provide contact us via email at contact@tagdiv.comand provide wp-admin so we can login and investigate this issue. usually it is a memory allocation problem as WP runs out of memory and it should be increased. We will take a look and see why this happens.
Thank you! Bogdan B
