12774 comments found.
every time i try to register the traveler theme the wp crashes & give the following message “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.” can any one help urgently please
Hello,
Are you have problem with register purchase code in theme? If so, please send an email to huannv@shinetheme.com with your site information (Site URL, admin and FTP account) and your purchase code so we can check for you.
Thank you.
Hello, hope you are fine.
1- These errors on WP Preview Page.
Notice: Undefined offset: 0 in /home/zedint34/public_html/mycheapflight.co.uk/wp-content/plugins/js_composer/include/classes/core/class-vc-base.php on line 447
Notice: Trying to get property of non-object in /home/zedint34/public_html/mycheapflight.co.uk/wp-content/plugins/js_composer/include/classes/core/class-vc-base.php on line 447
Notice: Undefined offset: 0 in /home/zedint34/public_html/mycheapflight.co.uk/wp-content/plugins/js_composer/include/classes/core/class-vc-base.php on line 483
Notice: Trying to get property of non-object in /home/zedint34/public_html/mycheapflight.co.uk/wp-content/plugins/js_composer/include/classes/core/class-vc-base.php on line 483
2- When updating the theme, i have got that error: Update Failed: Connection lost or the server is busy. Please try again later.
3- How to disable multiple selection on flights in a tour? Looking forward!
Hello,
Please create new ticket on our support system https://shinehelp.shinetheme.com/ with your site information (Site URL, admin account and FTP account) so we can check these problems for you.
Thank you.
How to edit modern mixmap home page email subscription part.
Hello,
You can go to admin dashboard -> “MailChimp For WP” to create new email subscription form then you can paste the shortcode of this form into “Theme Settings” -> “Advanced Options” -> “MailChimp Shortcode Form” to change this form on homepage.
Please try to do it then check again.
Thank you.
Thanks for such a nice theme. How about Stripe Connect? Does you theme support this Stripe for split payments for local guides?
We are plan for integrated it in future yet! Currenly, our theme not support!
How can I add facebook chat plugin on the website? I have the code from facebook and I tried using the “Insert Headers and Footers” plugin but it didn’t work. Other chat codes like zoho chat works fine..
Hello,
Currently, we do not yet test to add this feature into theme. In this case, you can create new ticket on our support system so our supporter can check to help you.
Thank you.
Hello. Is it possible to add api of websites like booking.com, hotels.com, tripadvisor.com etc.? and if so, it’s done at the theme dashboard, or do i have to know coding for that?
Thanks
Hello,
Currently, theme only support affiliate system with Travelpayouts, SkyScanner, Hotelcombined, Booking.com, Expedia with Classic layout version. Theme does not yet support this function with Modern layout version.
Thank you.
Hi there, I’m planning to buy this theme, but I want to ask first, does it support creating End Points to be used by my Android and IOS apps? and if not, is there a way to implement them easily ?
Hello,
Theme does not yet support the function to create End Points to be used for Android and ISO apps.
Thank you.
I have several problems. I changed to the modern model and when I do a simulation the email of the request to the client and the administrator is not sent. every day is difficult to work with you
Hello,
Maybe your hosting has blocked sending email function, therefore, you need to install plugin SMTP for your site to resolve this problem. Please refer our document to config SMTP plugin with your site: http://guide.travelerwp.com/docs/licenses-and-support/faqs/how-to-get-information-accurately-gmails-smtp/
Please try to do it then check again.
Thank you.
Hello, is this available in the newest version of Traveler? https://travelerwp.com/tour/10-days-of-vacation-in-florence-resorts/ or a way to have a client chose between options? Another question is if an internal user (my travel agent) can they create a package and send that link to a client so that the client can pay? Thank you
Hello,
What is the function you mention in your question? Please provide us more details so we can check for you.
Thank you.
Hi, do you have any demo to check the user, host, admin backend?
Hello,
Currently, we do not yet provide account for testing. You can refer our demo and guide site for more detail about our functions.
Our landing page: https://travelerwp.com/ Our guide site: http://guide.travelerwp.com/
Thank you.
Hi,
One presale question. In the section where you have put “advance” is it possible to add more fields like: all inclusive, HB, BB, two bathrooms, on the beach, pets friendly, free WIFI, adults only, family hotel, and section last minute offers and number of rooms?
Thanks Regards
Hello,
Currently, there are no options for you can change this section in theme with Modern layout version. To change it, you need to customize code in theme.
Thank you.
I am not familiar with this kind of customization so i would like to know if you can do it for me and how much does it cost?
Hello, do you plan any promo deal soon? 
Hi, i just want to add Child Age with discount in Rooms Hotels. Is it possible with custom work ?
Hello,
Yes, you need to customize code in theme to create this feature.
Thank you.
www.lymshotels.com
I have installed the Single Hotel – Modern theme. Have enabled top-bar in the theme settings, but the website does not show up at all. Using the latest version (2.7.4).
Also, Changing header style does not make any change in the website.
Can you please tell me how to fix it?
Hello,
Currently, theme does not yet support the topbar section in Single Hotel version with Modern layout.
To change header of Single hotel version, you need to go to “Theme Settings” -> “Hotel Alone Options”
Thank you.
How to find Destination ID in v2.7.4 to use ST list of Destination
Hello,
You can refer our document below for more details: http://guide.travelerwp.com/docs/theme-feature/locations/location-id/#post-895
Please try to do it then check again.
Thank you.
I have already check this. I can see this option in 2.7.4.
Good one! If you need any help just let us know on our support system shinehelp.shinetheme.com
Hello,
I have tryin to get in touch with you guys from 3 days, but your support page is getting redirected to wp admin login page when i try to login/access the articles. i need help to set INR as my primary currency and please recommend the best sizes for display logo as im getting a huge view. 3. after adding locations, still in not reflecting in search bar/tour page.
Thanks Abhilash R 8970000988
Hello digidex_in,
Oh, we not found you on our support system with username “digidex_in”
Can you send to us your ticket URL here then we can check for you?
Thanks
Hi,
I have not raised a ticket as im unable to login to your support page. while trying to login to access the articles or videos, its getting redirected to wp admin login page.
Registered Email Id: pillai@techie.com / support@digidex.in / abhilash195@gmail.com as i only remember the user name – digidex_in.
Thanks Abhilash R
Oh you should use your Purchase code to register an account on our support system then post ticket for Traveler here: https://shinehelp.shinetheme.com/forums/forum/traveler/
If you can not register you can email to huannv@shinetheme.com with your purchase code and email use for our support system then we can create an account for you. Then you can post ticket on it.
Hi, I want to make a purchase. But I want to know if I will be able to feed hotels and flights from both API and inventory?
Hello,
Currently, theme only supports the affiliate system with Hotel and Flight. Theme does not yet support the function for you can get data from these systems to show on site.
Thank you so much.
HI shinetheme
INQUIRY.
1) Please tell me if the user makes a request(INQUIRY), will he get an answer in his personal account or email?
if in a personal account, can the user and the author of the listing communicate there?
2) personal account—settings—Show email and phone number to other accounts. Is there the same checkbox for the listing author?
thank
Hello,
1. It dependency on the owner of the service. If they respond, you will get the answer in his email.
2. I don’t understand your question. Please provide us more description so we can check and answer you.
Thank you.
I was not accurate with the wording.
After registering, in the partner’s personal account, on the settings tab, is the checkbox (Show email and phone number to other accounts) – does it work?
I just did not see on your demo that the partner showed their contacts.
thank
Hello,
Currently, theme does not yet support that function with Modern layout version.
Thank you.
Hello, I see no (affiliate) API tab in the theme settings. I have update the most recent version. Please is this a bug?
It is only by the new demo themes. By the old one, the api configuration tab is showing
Hello,
Currently, theme does not yet support this function with Modern layout version.
Thank you.
1. can we remove reviews in activity/tour page? 2. There is no option to book my tour/activity when I browse my website in incognito mode, How can I resolve that
Hello,
Please create new ticket on our support system https://shinehelp.shinetheme.com/ so we can check and answer you in there.
Thank you.
