26721 comments found.
Hi, when I use the Qode video element, the popup doesn’t bring up the video.
Hello,
Please, send us here your website link so we could check this closer. Thanks
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Here is a test page:
https://is.gd/bwJ5P9Hello again,
Ok. Thanks. Like we assumed, it is because your website is loaded over https. This issue is related to prettyphoto script – WPBakery plugin still uses older prettyphoto script and it overrides the script from our theme, which has been updated in the latest theme version. The temporary solution until WPBakery developers update specified script is to open functions.php file, find and rename ’prettyphoto’ to something else, for example ‘bridgePrettyphoto’ on this line:
https://monosnap.com/file/yrvO1PuRgDAom2wJ3OzDuiucqxp8mB This will force ( updated ) prettyphoto script from the theme to be used. We have contacted WPBakery developers regarding this, hopefully they will include updated script in one of the next plugin updates. Thanks for understanding.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hola al instalar el sitio web y cargar el tema me aparece esto “No se puede acceder a este sitio Es posible que la página web en http://celtasocceracademy.com/wp-admin/update.php?action=upload-theme no funcione temporalmente o se haya trasladado de manera permanente a una nueva dirección web. ERR_CONNECTION_ABORTED” que puede estart ocurriendo
Hello,
Please, check this article where someone faced with the same issue: https://wordpress.org/support/topic/problem-trying-to-update-an-article-timeout/ It is not theme related, looks like browser related. Hopefully, you’ll sort it asap.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I did the theme update, and your Bridge logo replaced my logo, and I can not see the Qode option anymore. So, what to do?!? thank you in advance
Sorry, i find, it’s OK.
Ok, glad to hear this. Thank you for the update.
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Is there a event calendar in theme? I want to purchase one more license.
Hello,
Glad to hear you are considering Bridge for your next project. Timetable responsive schedule plugin is included in our theme https://www.screencast.com/t/CnzQoMb4
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How is the text over text on the home page of Demo 238 work? https://bridge238.qodeinteractive.com/
Hello there,
We are using Qode Elements Holder element for first text and it is added with top padding https://www.screencast.com/t/0avZLqca And below is added another row with Elements Holder, too https://www.screencast.com/t/hPQB26xh2 Hopefully, this is helpful.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, could you please tell me which demos contain front-end login to check a little bit on the test acc? Preferably one of blog demos but I’ll appreciate anything 
Hello,
For all Bridge demos that contain the front-end user login functionality, you can use the following credentials to log in and check out the user dashboard and all the amazing options it provides username: test password: test
Here are two examples with user dashboard:
https://bridge91.qodeinteractive.com/?_ga=2.141353266.1224111720.1563867521-1580209011.1533281110 https://bridge224.qodeinteractive.com/?_ga=2.141353266.1224111720.1563867521-1580209011.1533281110Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Ok, thanks And could you tell me, can I check somewhere how does the admin panel and theme customization looks? I have specific page to build and I need to make sure I can do it with your theme before I buy it
Hello,
There is no such thing. We do not have test demo server for that purposes. We could provide you with some screenshots from backend so you could gain bigger picture about included options. Please, let us know if you want that. Or you could send us here that page you want to build using Bridge and we will try to provide you with answer if that could be done.
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It’s kind of complikacted to explain every functionality I need. Is there maybe a chance to preview theme documentation somewhere? It would give me all the information I need 
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Hello, I can’t find hide / disable row option ? How Added: Option disable/hide row please Thank you,
Hello,
You could hide column, not the row: https://bit.ly/2xZKThu
If you have any further questions, please submit a ticket on our support forum https://qode.ticksy.com/ and one of our support agents will assist you.
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Hi there! I am very interested in buying your theme, but I just have a few questions: I have noticed that in your demos on desktop, a lot of them have social network icons in the menu, but when I change to mobile I can’t see the social icons in the mobile menu. Is that possible to change?
Also, let’s say you don’t want to load a full demo website, but you like certain elements from a specific demo, can you then pick those specific elements and drag them into a “blank canvas” (meaning a website without content)?
Hello,
Thank you for reaching us!
You could enable social icons for mobile header as well, we just didn’t showcase it. Regarding demos, you are able to import one demo at the time and use all it’s features. If you want to use some other element from a different demo, you should install Bridge in localhost environment and copy/paste the content you like to your live site. If you decide to import another demo over the existing one, all content you have will be overwritten by new demo.
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Thank you so much for your reply.
What are the options for modifying blog posts – do you have the same options of adding elements in posts, or is that just for pages? Also, do you have the option of trying the theme before you buy it? Thank you so much 
Hello,
You are welcome. We do not have test demo server for that purposes. We could provide you with some screenshots from backend so you could gain bigger picture about included options. When it comes to posts, there are a lot of options for customization, and here are some screenshots so you could check these links: https://www.screencast.com/t/yCaaFrEB So, you could create content using WPbakery page builder and choose desired Format and also you are setting Featured Image https://www.screencast.com/t/ymQTGqvwqEeV and also you are setting custom fields on desired way https://www.screencast.com/t/SSdbt20tehQw https://www.screencast.com/t/GwV3NDYj https://www.screencast.com/t/4ePqjh71s https://www.screencast.com/t/NLAJblnHDWaF Basically, as you could see, we included a lot of options for customization of blog posts, too. Please, let us know, if you need any other info. ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, when I change the Header menu, it only changes on the main page (Home). All other pages stay as they are and dont change the color.
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
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how to change the speed of the testimonies? the testimonies happen really fast?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
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Plugin updates are required for Visual Composer – when is the theme likely to have an updated package?
Hello,
In the latest Bridge 18.1 we included WPBakery 6.0.2, so you should stick with that version for now. When we release new Bridge update, we’ll include the latest bundled plugins versions. If you have any further questions, please submit a ticket on our support forum https://qode.ticksy.com/ and one of our support agents will assist you.
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The sidebar area of the search results is empty, even though the default sidebar has widgets on it. How can fix this?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
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Hello, we have been breaking our head on updating theme, breaks site.
Could you please see ticket: #2088307
Working now! Thanks 
Only our pagination on blogs is not working, see ticket: #2088344
Could you help us?
Hello,
Thank you for reaching us.
Support agent has been informed, your ticket will be answered as soon as possible.
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Great!
Yep, it’s already answered, check it out!
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Hi, How can I have a image rollover effect or an harrow or similar in the latest post wpbakery composer like there is in porfolio or similar? Thank you
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
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My navigation currently has highlighted two “current” items, how can I fix this? https://hesterdesignsdemo3.com
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
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I’d recommend to add a function to choose multiple instructors for a course in Bridge LMS. do you plan to do this? if yes that would be awesome!
Hello,
Thank you for your suggestion, we will surely write it down and forward to our development team
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Hi. When will you have an updated viersion of WP Baker available for current THeme owners? It’s been out of date for a few months now.
Hello,
Thank you for reaching us.
We can’t tell exactly when it is going to be released, but our developers are working hard on preparing updates for our themes. We hope that update will be available soon. Thank you for understanding.
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Can you guys update WP Bakery plugin to 6.0.5 because 6.0.4 has some bugs in it that they fixed…
Hi,
Currently in Bridge 18.1 we included WPBakery 6.0.2, which is tested and working completely fine, so we advise you to stick to current versions until we prepare a next update for Bridge. Thank you!
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Hi guys, cannot update some of the plugins (LayerSlider WP and WPBakery Page Builder) if you won’t release new update. It’s been almost two months. Any idea when are you going to release it?
Hi,
Thank you for reaching us.
LayerSlider is already updated to the latest version in Bridge 18.1, while WPBakery is on version 6.0.2 which is fully compatible and working completely fine. So, please stick with the current versions until we prepare a next update for Bridge. Thank you.
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Hmm, ok. Thank you for your answer. But why do I have an update notification to LayerSlider?
Hi,
Perhaps you didn’t update it to the latest version. As you can see, 6.8.4 is the latest version, which is already included in Bridge 18.1: https://layerslider.kreaturamedia.com/release-log/
If you have any further questions, please submit a ticket on our support forum https://qode.ticksy.com/ and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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Hi, will I get all the demos on purchase of this theme?
Hello,
Thank you for reaching us!
Yes, of course, all demo layouts including media files! What you see in live preview is what you get on your side. With a one-click import tool we developed for Bridge theme, you will be able to import any specific demo. If there’s anything else, please let us know!
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