39350 comments found.
How to change PWA pop up say “add to home screen”?
Hello @Steveclwfcorg
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
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Thanks
-Ammar
Hi! Can I import content from version 5.0.3 to the current version of the template? Thank you!
Hello @olcplif
Yes, you can definitely do that since both runs on the same version of Fusion Builder, however if you need further assistance please open a support ticket and our team will get back to you as soon as possible.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
So I can turn the adminustration panel and all the theme into arabic, Does the theme support elementor If I buy the theme is that means It will be my own or I will pay every year Thank you support team
Hi
Yes, you can turn the admin panel into Arabic. You might need to add the relevant translation. We have not tested the elementor plugin in depth with the theme but you can turn off the builder and make use of another page builder.
A single purchase entitles you to a lifetime ownership and access to updates
Thank you, Shaminder
Does Avada support the latest Woocommerce version? 3.6.x?
Hi
The theme would always support the latest version of Woo. If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Hi, please tell me if the theme support arabic because I tested the demo version and I didn’t found it in the languages
Hi
Yes. The theme does support the Arabic. We are unable to see a purchase badge in your username. Can you please let us know if the theme was purchases by another user ID. If so we please request you to use that to create tickets
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
hi! The Hotel Demo is facing problems: https://avada.theme-fusion.com/hotel/ when I import it It comes with problems too.. please fix this asap.
Hi
We have imported the demo at our end, and we were unable to see any issues. You do have valid support so please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
I’m trying to control the width of mega menu columns but can’t see where to make a change. I have 3 parent menu items, 1 is full-width as it contains 5 columns so that is fine, but I have another 2 parent items that have 3 columns and 2 columns but I cannot see where to control the width of each column. It appears they are set to 200px each but this is causing text-wrapping. Is there any where that I can control the width? I have tried to target the #id of each column to control the width but it doesn’t work as there is an in-line style controlling things.
Hi
It would be difficult to assess/advise on the issue via the comments section. We would request you to please contact our support team to have your issue checked by them
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thank you, Shaminder
Thank you, I have just raised a ticket now
Hello @jjsolutions
Thanks, we will get back to you as soon as possible 
Hi do you have a demo that has an intricate drop down menu (with pictures, information and links) and if so can you provide a link to which demo or demos have this type of drop down menu?
Also do you have a demo that uses blocks? If so, which one?
Thank you for your help and time.
Hello @madetobeunique
Yes we do and you can check it out here => https://d.pr/free/i/khz4sS you can also check it on our classic shop demo here => https://avada.theme-fusion.com/classic-shop/ please check the Categories menu there.
If you need further assistance with anything else regarding the demo, please open a support ticket and our team will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Thank you Ammar! Does the classic also use blocks? Which demo uses blocks?
Hello @Madetobeunique
Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
I’m strongly considering getting a 3rd Avada license. Does that count? ((( I HATE submitting support tickets so I’m hoping it’s an easy enough question ))) Do you know if any of your demos uses blocks and if so which ones?
Hi
I am sorry we do not quite get your reference of blocks. Do you mean Gutenberg blocks or code block? A support ticket would help us in understanding your issue. In the comments section we are a bit limited and we can not give detailed support
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Ok, thank you.
You’re most welcome
Hi, Can you please let me know how to redirect search results to woocommerce categories or shop page? Or is there any way to add (PRICE) in Search Results Meta?
Hi
You can make use of the woocommerce search widget. You can see the widget by going to WordPress admin panel dashboard → Appearance ⇒ Widgets. The widget can be added to a sidebar and any search done via this widget will show products with the price
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Hi, unfortunately this in not the solution what I am looking for because I can’t use this widget in the header tagline. Is there a short code for it? Also live search doesn’t work on this one!
Hi
I am afraid there is no shortcode for this. You can add the HTML of the search bar(which you can get from your browser console) and then add it via a hook in the header. This would need a bit of customization. Please do refer our documentation on hooks here
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Hi. I was wondering if there was a way to remove the header site-wide? I understand it can be done on a page-by-page basis but that would take quite a while.
Hi
I am afraid there is no native option in the theme to do this. We can however make use of custom CSS to hide the header. You can try using the snippet here. Please add this by going to WordPress admin panel dashboard → Avada → Theme Options → Custom CSS
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Contact form didnt work. I dont receive any email. Avada contact form and CF7 I tested it.
Hello @Steeveclwfcorg
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
I am trying to use the Revolution slider full screen but it doesn’t even seem to appear in the demo website as well:
https://avada.theme-fusion.com/full-screen-revolution-slider/same as the Video gallery:
https://avada.theme-fusion.com/video-gallery/What is the issue?
Hello @sinasystem
There is no issue with the revolution slider and I see it working on above demo pages just fine, if you are facing any issue please make sure that you have updated to our latest version of slider that is 6.0.5 and if the issue persist please open a support ticket with our team.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
I have more than 250 portfolio in my website and every portfolio has a featured image. I am getting a problem in my page. I set 12 portfolio to show and also set pagination to infinite scroll and random option to show portfolio in page.
Here is the page URL – https://www.pixelmateindia.com/our-work/
Problem is after 26 portfolio picture not showing for many items and when scroll down more than pictures showing perfectly, So in between blank screen show, You can check the page to know better. So please let me know why this is happening.
In mobile when i open same page then it’s showing some extra space after every portfolio image. First 2 picture is correctly showing but after that 3 to 12 pictures showing with some extra blank space. Picture after 12 when scroll below show perfectly.
I updated the theme, updated the all plugin but nothing help.
Please Check pictures for more details – https://i.imgur.com/NGouCqG.jpg https://i.imgur.com/jW4WJH3.jpgHi
Please ensure you do not have lazy load enabled via any plugin. If you do then please disable it and use the Avada lazy load feature by going to WordPress admin panel dashboard → Avada → Theme Options → Performance.
If the issue still prevails then please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
I have a problem with autoupdate in several websites (all registered!)
Here is some of the versions that don’t have autoupdate anchor at all! 5.9 5.5.1 5.4.1 I currently work on this websites, so i can see that. it’s late here in Poland, i am not checking others…the autoupdate doesn’t work on my websites, let’s say.
Is it just me or there is a problem globally??
Hi
Auto update are working normally for us. However, if the issue prevails at your end then, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Hi guys, I have such a question, can I use several templates under one license? for example – true.com, shop.true.com, fitnes.true.com, etc?
Hi
A single license can be used be for a singe WP install. Additional WP installs/sites would need a new license.
You can find more details on licensing here
We thank you for your interest and would be delighted to have you as a part of our growing community!
Thank you, Shaminder
hey guys. I have global settings for all buttons (and website) to be black with a royal blue hover. But there is one button on my header (thats a menu item) that I want to be red. Im having trouble setting that button red. I changed the button color in the avada menu option section to red but it still shows up as black. So i decided to reset all the button colors (website default color) back to default and just individually set the buttons to black when I build out a page then set that one button to red and its still not turning red. I know if I start the process over of building the site Im sure it would turn red then but I dont want to take such a drastic action. any suggestions to avoid that and get me my red menu item button?
Hello @ogmanofsteel
All the buttons work on the basis of global options under Avada > Theme Options > Fusion Builder Elements > Button Element, however in your scenario what you can do to change that menu button color is to use custom CSS and you can learn all about it here => https://bit.ly/2TGfFoS
If you need further assistance with this, please open a support ticket and our team will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
You know that the import often fails even way over 100% of the limits you require? The import is then only partial and Sliders, Widgets & Theme Options missing. Requires another attempt that then works.
Screenshots (click the url bar and hit enter if it doesn’t open): https://i.imgur.com/rC2xe27.jpg https://i.imgur.com/LkwBs0B.jpg https://i.imgur.com/uBq8v4W.jpgHello @raykela
If a demo import is failing despite all the limits upto the mark that may be related to your server/hosting provider and you need to get in touch with them regarding this, however in any case we have alternate methods for demo import and you can use it to import the demo of your choice => https://bit.ly/2COw2JA
If you need further assistance with this, please open a new support ticket and our team will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi, I hope you can help; I wish to rename/change/edit a portfolio page name? Not the ‘portfolio’ name: website.com/portfolio/page the ‘page’ name: website.com/portfolio/change_me_please
Usually, you edit the page name at the top, but its not there.
Thanks Will.
Hello @notjusttravel
You should be able to change the portfolio title from the page itself, make sure that you are using postname as permalinks tho, if however, the issue persists please open a support ticket and our team will gladly look into this for you right away.
Because the ThemeFusion Community Section is only meant for community discussions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Thanks, you cannot edit the url from the page itself, you have to go to the list of portfolio pages and click on quick edit.
Hi
Ideally this should work and you can see the same in our setup, temp video here. However, quick edit (if it is workable for you) is a good option
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Hello, i have one question. Original avada theme using webp images, please where can i turn on this feature? Thank you very much for your answer.
Hi
There is no feature in the theme to enable/disable webp images. The images would need to be converted at source and then uploaded back. If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder t
Hola
En https://www.imago-mc.com/ tenemos un problema con el menu. Sale mal centrado verticalmente. Pero al entrar como admin el menu se ve bien. Las opciones de avada parecen estar ok
Os dejo imagen entrando normal con error y entrando como admin: https://i.imgur.com/ilB2F3x.jpg¿Alguna solución? Gracias!
Hi
We would need to check the setup of the site. Can we request you to please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
