HI,

Yes, Porto WordPress Theme is fully ready for multilingual site and compatible with some of the best Multi-language plugins as listed below and you can use it anyone as per your requirements:

Compatible with WPML plugin
Compatible with Polylang plugin
Compatible with qTranslate X plugin

Thanks.

Hi,

Sorry to say that but this is not possible, There are only 2 possible styles of Add to Cart Notification and you can select/choose those from Appearance >> Theme Options >> WooCommerce >> Product Archives as showing in this screenshot: https://screenshot.net/7xlj7h1

Thanks.

Hi,

This is your server incompatibility issue, Please increase your site memory size and make sure that your server requirements must meet the latest Theme minimum requirements as given in the Theme Documentation here: https://www.portotheme.com/wordpress/porto/documentation/requirements-for-theme/
and check your site after removing the browser cache, I am sure your issue will solve if not then Please once contact your hosting provider and ask your hosting provider to solve this memory issue for you.

Thanks.

Hi,

Please make sure that you also Installed and Activated all the Theme required/recommended plugins as well before Importing any Demo as showing in this video: https://www.portotheme.com/wordpress/porto/documentation/installation-video/
Hope you will not find the issue and if yes then please make your site Live on a test server and then contact us via our support system with your site WP Admin Login details so we will check and Import the Demo for you.

Thanks.

Hi,

Please go to Appearance >> Theme Options >> WooCommerce >> Product Archives and select set pagination style as Infinite Scroll and also set Product per page as 100 or more as per your requirements: https://screenshot.net/05p9wsm

Thanks.

Hi,

Sound’s Good that by choosing Select Box its solved your issue, but there is no issue with Image/Color Swatches as well, Please again select this Option and then deactivate your site all the third party plugins and check your site after removing the browser cache, I am sure you will not find the issue and then again activate all the third party plugins one by one and check which one is creating an issue on your site, Please see this video as well: https://jmp.sh/Fd7K6ti

Otherwise, Please contact us via our support system with your site WP Admin Login details so we will check it for you.

Thanks.

yes, you are right. The problem is third party plugin. But i have to use it. Finally there is not bug in theme.

Hi,

Sound’s Good! And the plugin which is creating an issue on your site please contact the plugin Author and ask plugin Author to solve the issue for you by Customizing the Plugin files or if you want us to Customize the Theme Core files for you for making the Theme compatible with the particular plugin then you have to contact our Customization team.

Thanks for your understanding.

Hi,

Just checked your site now at my end and it is working perfectly fine at my end please see this screenshot: https://screenshot.net/okvw3fq
It must be the cache issue at your end nothing else. Please check your site after removing the server, site and browser cache, I am sure you will not find the issue.

Thanks.

Hi I’ve got another problem. When a variable of variable product is out of stock, the site shows the product as “out of stock” at all, I read that this issue happened in the past, but I have the last version of the theme and is still happening.

Hi,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Thanks.

Hi,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

And for future please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052391

Thanks.

Hello sir i purchased your theme for only this reasopn the tab style option this not right now i have to pay again for this just guide me how to do it

hi reply please

Hi,

I am sorry but that Option has been removed from the Theme since last more then 1 year, and I already provided you the possible solution, But you want something which is not possible without Customization and we do not provide our dedicated support for the Customization services for free this is something beyond our limitations, So Please contact our Customization team for that or hire any developer.

Thanks for your understanding.

Hi,

This is because of server cache something like CDN or any other cache is activated on your server which is creating this file again and again so you have to remove and then deactivate all the server cache and then site cache and finally the browser cache then it will work for you.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 07/01/2019. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Yes, you can use the same license on the same domain as per your requirements, Please read this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052391

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Yes, Porto WordPress is fully compatible with Yoast SEO plugin you can use it with the Theme easily.

Thanks.

are you sure?, do you have an example page with yoast seo?, maybe with yoast breadcrumb?, flatsome said the same, fully compatible with yoast seo, and is not, yoast breadcrumbs doesn’t work, yoast seo woocommerce and yoast wp local seo neither.

Hi,

Yes, Sure, Porto WordPress is fully compatible with Yoast SEO plugin, Unfortunately for now we do not have any site or page built using Yoast SEO plugin but hundreds of our customers are using it and we do not have any complaint for it till now.

Thanks.

Hi,

No, Sorry to say that but this is not possible, You can only select the Pre-Built Layout of the Single Product Page and you can not change the place of the Gallery in any given layout as there is no Option in the Theme for this, It requires Customization.

Thanks.

Hi,

This requires Customization, But for you I tried it with Custom CSS, Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

.woocommerce-cart .cart-collaterals {
    display: none !important;
}
.woocommerce-cart form.woocommerce-cart-form table.shop_table thead tr th.product-price {
    display: none !important;
}
.woocommerce-cart form.woocommerce-cart-form table.shop_table thead tr th.product-subtotal {
    display: none !important;
}
.woocommerce-cart form.woocommerce-cart-form table.shop_table tbody tr.cart_item td.product-price {
    display: none !important;
}
.woocommerce-cart form.woocommerce-cart-form table.shop_table tbody tr.cart_item td.product-subtotal {
    display: none !important;
}
.woocommerce-cart .cart-v2 .row .col-lg-8.col-xl-9 {
    -webkit-flex: 0 0 100% !important;
    -ms-flex: 0 0 100% !important;
    flex: 0 0 100% !important;
    max-width: 100% !important;
}

Thanks.

Hi,

Can you please tell me what’s the php file that i can access the top menu? I think i know the code for that. Just can find the file to edit.

Thanks

I mean the file that have the login button…

Hi,

It is coming from wp-contnet/themes/porto/inc/functions/layout.php and the code is also linked with some other files as well you have to Customize it as per your requirements.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Sorry to say that but we have not tested the particular plugin with our latest Theme yet so we are unable to suggest anything on it, If you want you can try this with the Theme.

And also you will find all the third party plugins compatible list with the Theme confirmed from our end here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399

Thanks.

Hi,

Can you please contact us via our support system with your site WP Admin Login details so we will check and try to solve it for you.

Thanks.

HI There, I cannot login to the support system because I forgot the email and password I used to register my purchase code. 2 days ago I have sent an email to newsmartwave@gmail.com to retrieve email and passowrd, as the email/password recovery system oriented me to do but I’m still waiting an answer!

Hi,

I can see in mail box that we have already setup your support account and replied your email: juliadelciello@hotmail.com (Thu, Aug 8, 10:23 AM) with support account credentials. I have again sent an email on your mail please check your mail box now and also check the spam folder as well.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Porto WordPress Theme is an E-Commerce Theme and it has all the WooCommerce features so you can use it for creating and managing the Stores, whether the store will be business to Consumer or Business to Business.

Thanks.