Hi,

Actually this is not the issue but the default Functionality of the WooCommerce and the Theme, By default it will show the % of the discount price on the single/simple product page but not the % on variable product page, because variable product has multiple variations and it is not possible to show the single variation % price on the variable product page that is why it only shows the SALE label on the variable product page, In order to change it as per your requirements you have to Customize the Plugin and Theme core files.

Hope this make sense.

Thanks.

i was thinking that this is it, but all variables have same price. Anyway, i will try to edit code…

Hi,

Yes sure you can try with Custom Code.

Thanks.

Hi,

If you have any JS/JQuery code for keywords and you want to insert it in the head then you can by pasting the code into Appearance >> Theme Options >> Skin >> JavaScript Code as per your requirements: https://screenshot.net/v6kj3ur

OR you have to use any plugin like Yoast SEO: https://www.wpbeginner.com/beginners-guide/how-to-add-keywords-and-meta-descriptions-in-wordpress/

Thanks.

Hi,

Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052391

And if you already deleted/removed the Site/Theme from your site then please contact us via our support system so we will reset your purchase code for you.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Yes, you can set the Sidebar as Categories and also Main Menu in Header as well on Home Page easily.

Thanks.

Hi,

Yes, This is plugin issue, Please contact plugin Author to solve the issue for you or please do not use this plugin or use any other plugin for this purpose and if you are facing any issue while Importing the Demo please contact us via our support system with your site WP-Admin Login details so we will Import the Demo for you.

Thanks.

Hi,

Please read and follow the instructions written in these articles: https://www.simplified.guide/php/increase-max-execution-time
and in this: https://themes.artbees.net/docs/increase-max-input-vars/

Thanks.

Hi,

Please go to Appearance >> Theme Options >> WooCommerce and set Login style as Link as showing in this screenshot: https://screenshot.net/06rjwaw

2. Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052389

Thanks.

Hi,

1. There is only one possible way, Please go to Appearance >> Theme Options >> Menu and choose/set “None” for “Display Login & Register / Logout Link” as showing in this screenshot: https://screenshot.net/qj4e7bx
and then go to Appearance >> Menu and set my account page menu Item in Top Navigation or in Main Menu as per your requirements as showing in this screenshot: https://screenshot.net/42d56iy

2. Please go to WooCommerce >> Settings >> Products and disable ratings as showing in this screenshot :https://pasteboard.co/IpVuPV3.png
Then go to Porto >> Theme Options >> WooCommerce and disable rating as showing in this screenshot: https://pasteboard.co/IpVv3jg.png

OR

Please copy and paste the below-given CSS code to Appearance >>Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

.single-product .woocommerce-product-rating {
    display: none !important;
}

3. Please go to Products and select all products as and edit products as bulk as showing in this screenshot: https://screenshot.net/ll18oaj
and set comments as do not allow as showing in this screenshot: https://screenshot.net/5xm54a6

Thanks.

HI,

Yes, Porto WordPress Theme is fully ready for multilingual site and compatible with some of the best Multi-language plugins as listed below and you can use it anyone as per your requirements:

Compatible with WPML plugin
Compatible with Polylang plugin
Compatible with qTranslate X plugin

Thanks.

Hi,

Sorry to say that but this is not possible, There are only 2 possible styles of Add to Cart Notification and you can select/choose those from Appearance >> Theme Options >> WooCommerce >> Product Archives as showing in this screenshot: https://screenshot.net/7xlj7h1

Thanks.

Hi,

This is your server incompatibility issue, Please increase your site memory size and make sure that your server requirements must meet the latest Theme minimum requirements as given in the Theme Documentation here: https://www.portotheme.com/wordpress/porto/documentation/requirements-for-theme/
and check your site after removing the browser cache, I am sure your issue will solve if not then Please once contact your hosting provider and ask your hosting provider to solve this memory issue for you.

Thanks.

Hi,

Please make sure that you also Installed and Activated all the Theme required/recommended plugins as well before Importing any Demo as showing in this video: https://www.portotheme.com/wordpress/porto/documentation/installation-video/
Hope you will not find the issue and if yes then please make your site Live on a test server and then contact us via our support system with your site WP Admin Login details so we will check and Import the Demo for you.

Thanks.

Hi,

Please go to Appearance >> Theme Options >> WooCommerce >> Product Archives and select set pagination style as Infinite Scroll and also set Product per page as 100 or more as per your requirements: https://screenshot.net/05p9wsm

Thanks.

Hi,

Sound’s Good that by choosing Select Box its solved your issue, but there is no issue with Image/Color Swatches as well, Please again select this Option and then deactivate your site all the third party plugins and check your site after removing the browser cache, I am sure you will not find the issue and then again activate all the third party plugins one by one and check which one is creating an issue on your site, Please see this video as well: https://jmp.sh/Fd7K6ti

Otherwise, Please contact us via our support system with your site WP Admin Login details so we will check it for you.

Thanks.

yes, you are right. The problem is third party plugin. But i have to use it. Finally there is not bug in theme.

Hi,

Sound’s Good! And the plugin which is creating an issue on your site please contact the plugin Author and ask plugin Author to solve the issue for you by Customizing the Plugin files or if you want us to Customize the Theme Core files for you for making the Theme compatible with the particular plugin then you have to contact our Customization team.

Thanks for your understanding.

Hi,

Just checked your site now at my end and it is working perfectly fine at my end please see this screenshot: https://screenshot.net/okvw3fq
It must be the cache issue at your end nothing else. Please check your site after removing the server, site and browser cache, I am sure you will not find the issue.

Thanks.

Hi I’ve got another problem. When a variable of variable product is out of stock, the site shows the product as “out of stock” at all, I read that this issue happened in the past, but I have the last version of the theme and is still happening.

Hi,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Thanks.

Hi,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

And for future please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052391

Thanks.

Hello sir i purchased your theme for only this reasopn the tab style option this not right now i have to pay again for this just guide me how to do it

hi reply please

Hi,

I am sorry but that Option has been removed from the Theme since last more then 1 year, and I already provided you the possible solution, But you want something which is not possible without Customization and we do not provide our dedicated support for the Customization services for free this is something beyond our limitations, So Please contact our Customization team for that or hire any developer.

Thanks for your understanding.

Hi,

This is because of server cache something like CDN or any other cache is activated on your server which is creating this file again and again so you have to remove and then deactivate all the server cache and then site cache and finally the browser cache then it will work for you.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 07/01/2019. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Yes, you can use the same license on the same domain as per your requirements, Please read this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052391

Thanks.