26721 comments found.
Hello,
Slider Revolution Responsive WordPress Plugin is included free but where can I find the Item Purchase Code, I mean, can I register de Slider Revolution Plugin to get its benefits?
Thanks,
Hello,
Yes, and there is no need for activation using purchase code for plugins such as WPBakery or Slider revolution or any other that came bundled within our theme. Here you could find more about it https://qode.ticksy.com/article/9426
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Ok than you very much, I was trying to download a revolution slider template but I think I need a Purchase Code.
You are welcome.
There is no need to enter purchase code anywhere. It is explained in article we shared in previous response. If you need further help, you could reach our support team at https://qode.ticksy.com/
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, in the contact page and in the Google Map I need more than 5 pins… like 8, were I can chancge this? Regards…
Hello,
We added option to add up to 5 addresses. You are able to add more but it will require changing of our code and templates. Our support team could provide you with hint, just reach them at https://qode.ticksy.com/
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
How can I upload more than 5 pins in my map… what changes or how I have to change the files?
I never ask for supponrt and my support has expired… this is a simple question can you please help me?
Hello.
Ok, first you should open this file wp-content\plugins\bridge-core\modules\shortcodes\shortcode-elements\_google-map\vc_map.php and add the code for address6 array( “type” => “textfield”, “heading” => esc_html__( “Address 6”, ‘bridge-core’ ), “param_name” => “address6”, “admin_label” => true ), https://www.screencast.com/t/UUC7KOcnl8l and then open this file \wp-content\plugins\bridge-core\modules\shortcodes\shortcode-elements\_google-map\google-map.php and add address6 like here https://www.screencast.com/t/uCr1s1m9 and in the same file below you should add this part of code, too https://www.screencast.com/t/uLqvSv3m72P We hope you could manage this easily.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Excellent, thank you very much for the explanation, this is the result http://broncesval.com.mialias.net/contactenos/
Hi,
We see there’re 6 locations on the map, so you managed to solve this, great job!
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Great explanation… many thanks
You’re welcome, all the best!
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I have a problem with scroll, only in Chrome and computers using mouse.
This scroll shakes a little. I desactivated smooth scroll but the problem is still there, plugins does not be the problem neither.
How can I fix this?? 
Hello,
Could you, please, send us here your page link and we will check this closer. Thanks
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hey guys, still loving this theme and I still believe it’s the best theme on themeforest by far! Just had a question that I submitted a ticket for (##2097987 ) regarding some added jQuery snippet’s that are causing the logo to disappear. Any idea??
Hello there,
Your ticket has been answered. Please, check whole response on ticksy.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Why the VC feature “column equal height” is not found in your theme? You have not upgraded the VC in your theme for many years?
I’ve used the7 theme and its inbuilt VC has more more features and flexibility.
Can I request for refund?
Hello,
Please, note that we included WPbakery page builder in state that is fully compatible with our theme. Since we added a lot of other powerful shortcodes into WPbakery page builder, some params are disabled. We didn’t test all of those, since for some we created analogue stuff, like Qode elements holder where all columns inside it have same height. Please, try to use this shortcode and if you need further help, our support team will assist you at https://qode.ticksy.com/
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there. This is such a fantastic theme. Something I have been looking for. Since there is no job portal demo available (or I couldn’t find one), I would like to know if I could make a fully functional job portal out of this theme? If yes, would I need to buy all the plugin separately?
Hello,
Thank you for writing in and taking interest in our theme. Here is one example for listing website https://bridge91.qodeinteractive.com/?_ga=2.44529191.2038774635.1564386287-1580209011.1533281110 where we are using WP Job manager https://wpjobmanager.com/ and our Qode listing plugin. So, using those, you are able to create listings for your jobs. We hope this is what you’re looking for, and if there is any other doubt, please, let us know. ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
I have a pre-purchase question: Do the theme options have a built-in feature to allow you to adjust the opacity of images so this doesn’t have to be done with custom css? I am constantly needing to apply a darker or lighter overlay on images. Thanks
Hello,
Thank you for considering our Bridge theme for your next project. On our Portfolio list, with default Hover animation type you are able to pick Image Color overlay, that is background opacity https://i.imgur.com/OQ3KzKC.png So, that option is included just for this element.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I am trying to change the color of the Currency Type in a pricing table. I have looked all over and cannot find how/where to change it. It seems as though the color is being read as “Important” already, so I cannot override it in custom CSS. .q_price_table.qode_pricing_table_advanced .price_table_inner .value { color: #059695!important; Can you please help?
Hello,
Please, send us here your page link so we could provide you with right css code. Thanks
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, For a travel agency I am willing to list 3 tours and allow vistors to book dates and pay (downpayments) online with 2checkout would that be possible with your theme without coding ? Also, I would like to display the tours features such as days, steps, loctaion, accomodation, etc ?
Hello there,
Thank you for writing in and taking interest in our Bridge theme. Here you could check our Travel theme https://bridge224.qodeinteractive.com/?_ga=2.40279585.2038774635.1564386287-1580209011.1533281110 So, for each tour item like here https://bridge224.qodeinteractive.com/tour-item/destination-wedding/ you are able to Check Availability and Book the tour. If you enable PayPal in our options, your customers could pay you online via PayPal. When it comes to tours’ info you could add anything you find important to share with your potential customers. Please, check this screenshot https://www.screencast.com/t/fvekiR9F We hope this is what your looking for and if there is any other doubt, please, let us know. Thanks
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello! Does the theme have privacy features in compliance with GDPR?
Hello,
Yes, and here you could find more about it https://qode.ticksy.com/article/13042Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
ticksy down? can’t send ticket.
Hello,
It was temporary issue with ticksy paltform yesterday, but it is resolved already. We managed to find ticket from you and it is assigned to our agent who will get back to you asap.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there !
I just bought the bridge theme (he’s really nice btw) but I’ve gota problem with it .. When I install it, I don’t have the Quod Options pannel which appears and when I activate it, it makes my site crashes (“the site is not accessible”). I already tried the tips you give in thedoc but I don’t find a way to fix it .. Thanks
Hello,
Thank you for choosing Bridge. Please, just open a ticket at http://qode.ticksy.com and include your wp-admin access and our agent will gladly investigate and help you there to setup your website within our theme and to resolve this issue you are facing off right now.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
How can i assign separate menu to each page?
Hello,
Unfortunately, there is no option for that
The only way to achieve different menu per page, is to set different menus for Top and FullScreen navigation, and then for some pages you could use custom css to hide top navigation in that case.
If you need further help, feel free to reach our support team at https://qode.ticksy.com/
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I just updated to the latest version after some time – why is it not possible to have column spacing? I see so many people asking the same question. This standard feature seems to be removed from your version of PageBuilder. In standard version you can specify column padding (default 35px) but on this version there is zero padding and apparently no option to set or change this?
See the section titled “Your Local Experts” on this page: https://prolinktrials.co.uk/rj/
We would love space between the columns. Your advice is greatly appreciated. I cannot ask WPBakery support as it was bundled with theme. Thanks.
Hello there,
Please, note that WPbakery page builder is included in state that is fully compatible with our theme. You could try to enable some params if you want and in that case, you’ll need to edit theme folder / extendvc / extend-vc.php and remove code where we added remove_param methods. But, since this is not tested, we could suggest to use Qode Elements Holder for this purpose.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks for the reply.
Why such a bloated, complicated, longwinded way of making some columns with spacing?
BTW – This way, you cannot add a border to the column (or ‘holder’)? Unless you manually code up a CSS class and apply it. Again more time wasted.
So how do you make true 4 columns with spaces ONLY between the columns (and not at the edges)?
Because if you add column padding, you get 4 columns with whitespace left and right of column 1 and 4.
Then, if you take off the left padding of Col 1. and the Right Padding off Col 4. this means column 1 & 4 are bigger.
So then if you try and adapt the remaining percentages, you get uneven gaps or uneven column sizes.
I tried your tutorial here but i am stuck https://qode.ticksy.com/ticket/913942/
What was wrong with the WPbakery standard option where you could choose column gap from a simple dropdown?
Thanks
Hello,
Please, note that we added a lot of powerful elements into WPBakery page builder, so in order all shortcodes work well, we needed to disable some params. It is why included Elements Holder shortcode so you could achieve that layout. If you need further help using it, feel free to reach us at support@qodeinteractive.com
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello! Is there a way to have a cart icon and dropdown on the fashion store demo?
Hello,
Please, open a ticket at https://qode.ticksy.com/ and our agent will gladly help you with any doubt like this one.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I´ve tried many times ( more than 
to load the demo and couldn’t make the image atachments load. (Cause images help working as dummy in the design).
Anyway I decided to work from there (without images), the pages still are constructed. I downloaded the images from the Demo Site, Now I’m trying to use the advance image gallery at the home of this demo and they don’t display as Masonry. They appear in a single row at a same width and height.
I ran out of Support time, but I think this its a problem of the Demo, it isn’t loading all the stuff it should. So PLEASE could you help me?
Hello there,
Please, check this article to see how to import whole demo content on your installation https://qode.ticksy.com/article/9420 We set full for image dimensions under this shortcode Advanced Image gallery settings: https://www.screencast.com/t/3xNBXfgWQt3f so, it means that each image should be added in proportions to fit this mosaic effect, like here: https://www.screencast.com/t/2KnH8zg7yRcL https://www.screencast.com/t/w41BWVqcqHdDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
I’ve already done the WordPress settings, and couldn´t do it, but I´ll try again. And iI will check the advanced image gallery too. Thanks!
You are welcome.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there, 1) are you planning to upgrade from reCAPTCHA v2 to v3 for your contact pages? 1a) Will it offer compatibility for other plugins as well who uses the same version? Here’s the link for reCAPTCHA v3: https://developers.google.com/recaptcha/docs/v3 2) Also, can you integrate: https://wordpress.org/plugins/gdpr/ so it could match bridge design and functionality? Thanks!
Hello,
We added compatibility for recaptcha 2 but you are able to use v3 as well. When it comes to GDPR, please, check this article https://qode.ticksy.com/article/13042 but if you still want to use this plugin, we think it could be adjusted with some minor custom css. We will check this further with our senior staff, so maybe it could be considered for some of our future theme updates. Thanks for suggestion.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I updated my site but i think there is something wrong with the Ark Theme Core Plugin. It’s breaking my site a little. On the home page, the services part is broken. can someone help?
Hello,
Please, send us here your website link so we could check versions. Thanks
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
www.wiserwaymedia.com (check the homepage where the “services” module is
Hello. Did you receive the link?
Thank you for sharing the link, but please note, here is not used our Bridge theme, but some Ark theme.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I have a message to install and active the Bridge Core Plugin but when I install and activate it, i got error message :
The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.
My website admin is not working now Anyone any ideas?
Hello,
It looks like you didn’t perform theme update well. Just note that right procedure for doing update of Bridge is to: – first update our theme, here are instructions http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/ – then to install/activate our new Bridge Core plugin and after you could update other of our plugins. Also, make sure to have parent theme activated while doing this update. Then if you have child theme and made some modification in functions.php code of your child theme, just check if you are using any method with “qode” prefix and replace it with “bridge_qode” After this, you are able to activate child theme, too. Everything should be working well. Please, let us know how it goes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
its the last update for theme and the problem still happening!
its so weird!! what should i do to fix this issue? the website is already fresh installation with latest update for both wordpress and Bridge theme .
Please, send us here your website URL so we could check this closer. Thanks
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
this is the website link:
http://nasserkotby.daralkotob.comHi,
Ok. Thanks. Theme version is ok. But we need to check why are you getting this warning, so just reach us here support@qodeinteractive.com and include your website URL with wp-admin and FTP access with purchase code. Thanks
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
i sent you the full information of my website and there is no one replied to me till now. please i need some one to fix this problem. i cannot install and activate Bridge Core Plugin till now!!
Hi,
We never received anything from you, so, please, send the email once again. Thank you.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
i have sent the email again. u should have receive it now.
Hi,
Thank you, we’ll take a look.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
i am so upset of the way you handled my problem. no one want to deal with the problem at all. first you said send the information for the website here in a message and i did second you asked me to send it via email and i did third i asked you again about the problem and you replied to me with a very strange answer that you never received email from me and asked me to send it again and i did. fourth after all of that the reply was so disappointing, you asked me to open a ticket and you didn’t solve the problem you caused in your updates of the theme. i think the problem is not that big that you handled the case with the worst attitude ever!!
Hello again,
We checked our support email again, and as we could see you were able to send an email and our colleague answers you there. We could sum up that everything is sorted out. If there is anything else, please, continue conversation via email. We are sorry to hear you go this bad impression, but we never got your message before this at Friday. Thanks for understanding.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi Qode. With your Preview Slider is it possible to stop the auto-slide? Thanks
Hello,
Please, for any question like this one, open a ticket at https://qode.ticksy.com/ and our agent will gladly help you with anything that could be done within our theme.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
