19008 comments found.
Hello, how can I unsubscribe a license to activate on another site, I first registered the license on this site: http://www.integra-se.mx/, This site did not result and was discharged, but I only have access To the file manager, do I rename or delete the themes folder? can you help me please? I send you a screenshot, thanks and greetings from Mexico
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hello I want to apply the be theme A site but I applied to the site to B sites already. So I deregistered and deleted the folder, but I still get a message asking me to deregistered and deleted the folder. Could you help me?
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
(here’s the link to the website, if it helps http://highscore.vc/ )
Hey,
did you used Regenerate Thumbnails plugin after changing its size in file? It is necessary so media can be regenerated to new sizes.
Best regards,
Muffin Group team
That worked perfectly. Didn’t know this. Thank you so much for the support! 
You are welcome! 
Hello! How to add a view counter from the Post Views Counter plugin to blog meta data? https://центр-визовый-краснодар.рф/блог
I managed to set the view counter on a single record using the code <? Php echo do_shortcode (‘[post-views]’); ?> Example: https://центр-визовый-краснодар.рф/виза-в-сингапур
But on the page of the blog itself, I can’t add display views. Can you tell me how to do this?
Hi,
what you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don’t know how, you should contact with your web developer. The policy says:
Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting the author to see if they privately offer paid customisation services or checking out the great service providers on Envato Studio.
Thanks for understanding.
Best regards,
Muffin Group team
Hi, i have the website https://princeinternational.ro/, and my mobile menu version looks really bad, the plus signs are almost hiden, please help me.
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello, can betheme crate popup witch subscription form that integrates witch mailchip?
Hey,
we did never needed to do anything like that but you can try to combine Popup shortcode with mailchimp shortcode.
Best regards,
Muffin Group team
Hello, I am writing to you because I moved my website from a development server to the customer’s URL without unregistering the theme license.
I disabled the license on both sites, removed the theme folder from the mock site, but I still can not register my purchase code on the production site.
Can you help me ? Thank you.
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
It works, thanks a lot.
You are welcome!
Hi, before purchasing this theme, I have a question here… if my 6 months support is expired, can I still be able to update the theme and all the plugins that bundle with the theme?
Hey,
yes, updates ar lifetime so no matter if your support is valid or not, you would be able to get updates.
Best regards,
Muffin Group team
I need a Menu item to point to another section in same page. How do I attain that, with smooth scroll to that section ?
Hey,
all details about setting up one page menu, you will find in the documentation
Best regards,
Muffin Group team
Hello i have a question, is there an option where the menu box (menu wrapper) cover the entire screen? bc there isnt an option to change the background color of the menu, so when i do it with CSS it change the color but not the entire thing, and it shows the background color of the header at the edges:
https://imgur.com/idRPTrYi want a full width :/
thnx
Hi,
yes, we have such header type included. It’s called Overlay Menu. You can check how it looks like on https://themes.muffingroup.com/be/tailor2/
Regarding your 2nd question, please send us access your WP dashboard privately so we may have a closer look on it.
Best regards,
Muffin Group team
i found out it is a problem with the columns, i tried this:
.column, .columns { float: left; margin: auto; }
and it worked!!
except with the top_bar_right
i cant change its background bc in mobile view it doesnt work 
Please send us the access we’ve asked for above and we will have a closer look.
I am using the header builder to get the desired header for the home page. However it displays on all the inner pages. Is there a way to create a separate header for inner pages as the header will not be transparent? It would be awesome if you could build multiple headers with header builder and assign.
First time i have used this theme and I am spending more time finding limitations of it than I am actually building the website.
Hey,
if you want to have different header types on different pages, you have to use pre-built headers. Header Builder does not have such possibility yet unfortunately but we got it in plans.
Best regards,
Muffin Group team
Hi, I have imported the demo for Be Organic, yet I cannot see any recipes list on recipes page. http://www.inketo.io/recipes/ any idea how to display the list of recipes?
Hey,
those are posts so to display them on Recipes page, you have to set this page as Posts page under BeTheme Options > Settings > Reading section.
Best regards,
Muffin Group team
Hello, I was trying to access to the Editor section of the theme, but in my website (studioformazione.it) is not visible. I looked to another website where I have Betheme as well, and I can see the Editor section there. Why?
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Before I buy question. I am from EU and GDPR is very important to me. I see plenty of cookies in the online demo, google fonts, googleapis and google everything and many more different cookies, trackers and spyware. Do you offer a cookie free theme with fonts stored locally without cooking visitors each time they open a website?
Hey,
you can always upload custom fonts on your site within included options if you do not want to use Google Font
Best regards,
Muffin Group team
Hi I purchase betheme template. How come I don’t see visual composer in my Install Plugin?
Hey,
please check your inbox where we already answer on your question. We would be grateful if you can do not duplicate messages in the future.
Thanks for understanding.
Best regards,
Muffin Group team
I attempted to add sliders revolution to the theme I am doing but it says I have to purchase them seperately. I was under the impression they were included in the BE theme.
Hey,
since version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. More details about this process, you can find in the documentation.
Best regards,
Muffin Group team
I am having trouble changing the background images on the theme named PR. There is a photo on the bottom that is for FEMA and I cannot find anywhere to delete it. I attempted to go into FTP and replace it with another image and it did not work.
Also, there is a small devider on the theme that has a little square with BEPR and I also attempted to replace it with another image and I cannot.
Also, featured image on the home page disappears after a few seconds and just a red square stays on the page.
is there ANY WAY we can schedule a conference call or something along the lines we have a deadline and these back & fourth non resolved issues and communications are not helping us meet it.
1. This is section’s background. For more details about SECTION, please check documentation.
2. This is widget section and you can change its background user BeTheme Options > Custom CSS & JS > Custom CSS section.
3. Which image disappears exactly? Sorry but we did not noticed anything similar.
The only places where we do offer support is comments section (this is where we currently are) and support forum.
hi yoast seo unfortunately is updated too often to many times you find bugs. Co started using this plugin but unfortunately on this theme it has errors. They told me that the theme should be changed
Can you integrate it in the next updates or create the necessary files to be able to use it? Thanks and good job Sandro
Rank Math wrote:
Hello @sandro57
Thank you for contacting the support and sorry for the issue you are facing.
It seems like that the theme uses a non-standard (WP) way to store the content.
In that case, please ask the theme developer to add the support of Rank Math into their theme by following this tutorial: https://rankmath.com/kb/content-analysis-api/Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello, Betheme is compatible with AMP?
Hi,
BeTheme has no build-in AMP feature. You can only achieve this using one of the available AMP plugins.
Best regards,
Muffin Group team
You can recommend an compatible plugin? Thanks.
We did never used any so we can not recommend specific one unfortunately.
hello,
please can you help me how i can disable ajax from woocommerce buttons?
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
i sent you access
Hi,
We have responded to your email.
Best regards,
Muffin Group team
Hello, how can I create a child version for the theme? Thank you
Hey,
child theme is included into package already. For more details about child theme, please navigate to https://developer.wordpress.org/themes/advanced-topics/child-themes/
Best regards,
Muffin Group team
Thanks!
