13529 comments found.
Footer in 4 columns? I try to make footer with elementor pro,but not work, show plank page…
Sorry, i find ho to 
Hi alexander_djundi,
Glad to hear that 
Hello dear team,
Iam sending to Email 1 week before.., but no one rply me yet.., What i do ?? (edusaharaad@gmail.com) – This is the mail id i send to you. plz check. and rply me… waiting for 1 week already
Regards,
Hi Lakshmimenon,
Sorry we might miss your case. Can you email us to edusupport@thimpress.com with subject “Lakshmimenon – Eduma Support”?
And provide the theme purchase code so we can verify the support too
Emailed…, Please check
Working on it
Your domain name is expired. Please address this issue so I can properly download the necessary plugins. Thanks.
Hi LenoirINT,
Thank you for the report. We renewed.
Can you check those downloads again?
Your domain name expired – thimpress.com – the demos won’t show.
Hi justinnealey,
Thank you for the report. We renewed.
Eduma Dashboard is not letting me update saying connection refused to updates.thimpress.com how can i update my theme and plugins
Hi mukeshkh,
Can you check again?
The Eduma version used is 4.1.0; Revolution Slider is the latest version of 6.0.9. However, the Revolution Slider preview function is not working on the Dashboard.
Hi YongMin_Park,
Sorry to hear that. I will need to check your site first. Can you email me to edusupport@thimpress.com with subject “YongMin_Park – Eduma Support”?
Hello dear team,
Iam sending to Email 1 week before.., but no one rply me yet.., What i do ?? (edusaharaad@gmail.com) – This is the mail id i send to you. plz check. and rply me… waiting for 1 week already
Regards,
Hi Lakshmimenon,
Sorry we might miss your case. Can you email us to edusupport@thimpress.com with subject “Lakshmimenon – Eduma Support”?
And provide the theme purchase code so we can verify the support too
Now i have a problem with “Slider Revolution”, it wont install with the “demo-edume” and it gives a bad look to the theme
Seem you make it done
i want something like this https://unacademy.com/ where video course progress like playlist of video is it possible to do with this theme i do not want take this curse button appear it must start with single click it is free course
Hi PUSHPKIRAN1,
Sorry but right now we don’t have that option yet 
how can we install “demo-edume” where do we find it ?
Update ! found it in the theme import demo, when i manually downloaded the theme and uploaded it.
i didn’t find it at first, with the older theme, and did’t get the update, it kept saying theme updated, but it wasn’t.
thank you for the theme it is great
Hi Worrier,
Glad to hear that
Is there RTL switch (Enable/Disable) in the theme? I don’t want to use WPML. I need a theme with a 100% RTL feature.
Hello good afternoon. I am editing the purchased.php file that is in the path /wp-content/plugins/learnpress/templates/profile/tabs/courses, I need to put it inside the child theme, which path should I put? I appreciate any guidance.
Hi flaviohoa,
/wp-content/themes/your-child-theme/learnpress-v3/profile/tabs/courses/
Try and let me know
Hi flaviohoa,
Let me check your site more carefully. Just send me a request to edusupport@thimpress.com with subject “flaviohoa – Eduma Support”.
forget that, it has been resolved . Thanks
Hello good day. I have an Eduma + Learnpress platform, but I need to prove that the students are accessing the courses. Is there a Learnpress plugin or add-on that can generate an access report?
Hi flaviohoa,
Right now we don’t have that feature. But you can send us a custom work request here https://thimpress.com/wordpress-theme-customization-services/
hi i am sending you the email at edusupport@thimpress.com, kindly look into this on urgent basis
Hi gswebsite,
I’m checking…
Course check out not working. Shop items work just fine. http://www.fortsupport.com/cross/cart/. I reinstalled a demo – trying to correct this problem after customizing theme. Want to make sure everything works before I spend more time on this theme. Thanks!
Hi cfort1,
I think your payment settings wrong somewhere. Let me check your site more carefully. Just send me a request to edusupport@thimpress.com with subject “cfort1 – Eduma Support”.
Hello, where can I import the additional demo sliders. I installed a demo, but want to use a slider from another demo. I tried to import via Eduma -> Import Demo, by just checking the Slider Revolution, but it’s not working. Can I grab the slider demo for main demo from somewhere else?
Hi KyliEvie,
Let’s send me a request to edusupport@thimpress.com with subject “KyliEvie – Eduma Support” then I will help you out
Your support is expired, please renewing too
Why I don’t see the new demos available on my installation? I have 4.03 version.
Hi cenepp-btu,
Please wait for the theme update, it will be released in next some more hours
Your support is expired, please renewing too
Hi cenepp-btu,
The update released yesterday , please check it out. Eduma v4.1.0.
Please make sure you update the theme, then go to menu Eduma / Plugins and update ThimCore plugin to v1.9.7 as well.
Please, how can i display all instructors in a page ?
please remember !
Hi ma_vip4,
Sorry I missed the question. You can use Thim List Instructors widget
dear author. I wrote email several during last 2 weeks, but I am not getting any response. Please, provide proper support to your customers. Thank you
Hi dariya_tb,
Our team is gonna check your case again.
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