12774 comments found.
You could rely on automatic booking from booking.com? or do I need to enter countries and hotels and receive booking on my site
hi i have another question :
When you open a hotel or add a hotel the page appears OOPS… 404
Hello,
Theme only provide feature affiliate with booking.com system. It means when you submit search form of booking.com affiliate system, you will be redirected to booking.com system and create booking in there.
For the 404 problem, you can go to admin dashboard -> “Settings” menu -> “Permalinks” then save again.
Please try to do it then check again.
Thank you.
Hello nice theme.. planning to purchase for my next project.. but i have question i am planning no payment on my website.. so every booking payment will be made offline by visiting partner office.. My question is when any one book any activity on site does partner will get that booking message on their email…. i just want customer and partner interaction on this.. and is there any chat option so they can chat for further information…plz let me know..Thank you
Hello There,
Thank you for your interested in our product, kindly have look at our information here:
Currently, we have the Ask question button on each page, so customer can contact with partner via the inbox section.
Our theme is for all booking business , so booking management is important to managing revenue. Therefore, the function to allow customer book to send mail directly to partner, we have no plans to update it yet. Thanks for your offer
Regards!
Thao
hi, i want to ask you a question about sync the calendar of your template with other booking systems.
Is it possible to sync the template calendar with booking.com, expedia.com and hotel.com calendars? I want when a visitor wants to make a reservation in my site to sync each room type calendar with the booking.com and other booking calendars and can see the reserved dates.
Thanks a lot.
Hello,
Currently, theme does not support iCal feature with booking.com, expedia.com and hotel.com system yet. We only support this feature with some systems in our document below. Please read it for more details: http://guide.travelerwp.com/docs/other-feature/calendar-sync/
Thank you.
Hello I have a few presale questions please:
1. Do you have iCal sync 2. Special pricing/discount rates for 3 or more nights of booking 3. Reminder emails & sms 2 days before booking 4. Admin booking monthly calendar overview 5. Discounts/coupons 6. Housekeeping module 7. Any accounting add ons e.g. Xero or Zapier? 8. Can checkout with WooCommerce?
Hello There,
Thank you for give us the detail question, please have look at our answering here:
1, yes, we had 2, we have discount for item service 3, Inquiry form support sent email contact before booking. Not support sms. 4, Admin can setup calendar booking in “Bulk Edit 5. Have discount/ coupon 6.Please detail, I do not catch your meaning 7. We do not support this Because, Our theme have page dashboard manager, So,There is no need to integrate any accounting system. 8. Yes, You can
Anyother request or question please let us know by post a ticket into our Support System:
https://shinehelp.shinetheme.com/Regards
Thao
hi can I setup hostel type charge per bed
Hello,
Currently, theme only support the price of hotel per night however, we will update price hotel base on number of people in the next version (2.7.6).
Thank you.
Hi when is the next version
Hello There,
Our next version 2.7.6 may release around middle Sep.
Regards!
Thao
Hello, I have a pre-purchase question. I love your theme (the modern version) and was wondering if you have an external booking option for the hotel rooms like for the tours. If not, do you plan to integrate the option soon?
Hello There,
Thank you for your question and your interested in our product.
Surely, We do support an external booking option for the services in our Theme.
I hope you satisfy with this new and we wish to be your partner soon.
Regards!
Thao
Hi, is it possible to have shortcode of author listing page, or code link? Thanks
Hello There,
Thank you for give us the question, please have look at our following information here:
We do not use shortcode for this page. You can edit code in this page in this file:
THEME_FOLDER/st_templates/layouts/modern/page/author.php
Any other request or question please let us know in our support system:
https://shinehelp.shinetheme.comRegards!
Thao
Hello,
I saw your theme of Tour Marketplace on Theme Forest and it is an WordPress theme, but I was looking for an HTML version theme of it. The link for the theme I was looking is https://tomap.travelerwp.com/
And I want only the Tour Market place theme and not others.
So please let me know if you can provide me the HTML version of the tour theme, if so please mention the price also.
Hello There,
Thank you for interested in our product. Please have look at our information bellow here:
We do not support the HTML version in our Theme.
Any other request or question please let us know in here.
Regards!
Thao
In this package all the marketplace themes are included or need to choose any single marketplace theme?
Hello,
You can choose one (Tomap demo) in these packages to install for your site.
Thank you.
How to select a search result style for categories. ?
Hello There,
Please give us the detail question and sent us the page link. Then, we can better understand, check and give you the correct answer.
Any other request or question please let us know by post a ticket into our Support System:
https://shinehelp.shinetheme.com/We hope to see and serve you there.
Regards!
Thao
link from a search category page I wanted to change https://www.booking-hotel-madagascar.com/categories_hotels/appart-hotel/ I wanted to change the style in https://mixmap.travelerwp.com/search-hotel-half-map/ for the catgories Hotel
Hello,
To change layout of the search result page, you can go to edit this page then choose layout you want in the “Hotel Search Result Settings” section. Please refer our document below for more details:
http://guide.travelerwp.com/docs/theme-layout/new-modern-layout/homap-demo/new-hotel-search-result/Thank you.
Hello There,
Thank you for give us the question, please have look at our answering here:
We do not support halfmap layouts for hotel listings. We do support setting up layout for search results page.
Regards!
Thao
Hello There,
Thank you for give us the question. Please take note that we do support this function from version 2.7.4
If not yet, please update to this version to use this function.
Regards!
Thao
my site is up to version 2.7.4 but it does not appear, there is a tutorial for this
Hello There,
Please give us your detail issues by post a ticket into our support system:
https://shinehelp.shinetheme.com/Our Dev wiling see and serve you there.
Regards!
Thao
When entering a new hotel, we chose the payment method as a credit card, paypal accepted by the hotel in the admin form, these payments do not appear on the hotel’s page in user mode
Hello There,
We had check and see that our check out with paypal still working as well.
This case, you may had able Guest Booking function for that hotel, so users can make a booking without login and these payments do not appear on the hotel’s page in user mode.
Regards!
Thao
Any other request or question, please let us know by post a ticket in our support system:
https://shinehelp.shinetheme.comRegards!
Thao
Since the search options for cars have been deactivated in the Modern Layout, I would be interested to know whether there will soon be a possibility to deactivate the drop-off location again, so that it will always be handed in where it was picked up…
Hello There,
Thank you for gave us your ideal.
Unfortunately, we do not have plan to update deactivate the drop-off location again at the moment yet.
Hope you keep your attention to us, any other request or question please let us know in our support system:
https://shinehelp.shinetheme.comRegards!
Thao
Too long to explain here but I want a refund. Thank you
Hello There,
For refund policy, we would like to see from you clearly reason or issues that you got from our product.
We had check in our system and we did not see any of your ticket in there. Kindly, give us fully problem and reason for refund requirement.
We do not support any of refund for reason that not belong to our Theme problem.
Thank you for understanding.
Regards!
Thao
Hello There,
Thank you for your kinds to let us know about this issue.
We will make a task and fix this bug in our next version 2.7.6
Please let us know if you have any oher question or request by post a ticket into our support system:
https://shinehelp.shinetheme.comRegards!
Thao
Homap – Hotel Marketplace how do i reach admin demo ?
Hello There,
We do not provide a demo account. For more information about this please have look at our link document and our demo link bellow here:
1. Link document: http://guide.travelerwp.com/
2. Link demo: https://travelerwp.com/
Any other request or question please let us know in here.
Regards!
Thao
Homap – Hotel Marketplace how do i reach admin demo ?
How I can change “Copyright” in the footer, I did it in the old updates, but I can’t find it now!!
Hello There,
To change “copyright” in the footer, please make a custom code with this following file:
THEME_FOLDER/st_templates/layouts/modern/common/footer.php
Anyother request or question please let us know by post a ticket into our Support System:
https://shinehelp.shinetheme.comRegards!
Thao
THE BEST FUNCTION ADDED AFTER MANY MONTHS ITS THE SEARCH IN PARTNER DASHBOARD. WITH THIS WAY OF HEARING COSTOMERS WE WILL HAVE THE MOST POWERFUL THEME . THANKS GUYS
In the home page for the destination search area i think that searching by the name of hotel or city will be better than a dropdown list that we have actually
Hello There,
Thank you so much for your kind and your good recommend.
We had received this ideal from many other customer too. We are considered about this and we wish to update this function as soon as possible on our naerly future version.
Please keep your attention on us and Hope you are doing business well.
Any other request or question please let us know in our support system:
https://shinehelp.shinetheme.com/Regards!
Thao
Hi ShineTheme,
We need your help to solve our problem. And now is over 1 day which we need your assist.
This is my url problem; https://shinehelp.shinetheme.com/forums/topic/tour-vendor-cannot-select-package-plan/Thanks Hirun
Hello There,
I had check the link you gave us here. ang double in our support system already.
Our Dev had handle this for you and give you the answer already. We cannot access to the link you give us, please have check your ticket in support system.
Thank you for your kinds. We hope to receive your answer soon.\
Regards!
Thao
Hi, I have a question for this template. He wants to buy it and use it for a portal where the user will book accommodation, whether it will be good. 1. Can I add my hotel after logging in as a partner? 2. Will I be able to approve this hotel before publication? 3. Can an object have points added that will be automatically subtracted and the position of the object will change? Thanks so much for your help.
Point 3 – I mean how you can automatically position hotels on the site. Is it possible, for example, to add a pool of points to the hotel account, which is automatically reduced every day and the display position of the hotel is reduced. Which hotel has more points has a higher display position on the page. Thanks!
Hello there,
Thank you for your clearly question, please have look at our answering bellow here:
1. Yes, you can do this 2. Sure, you can able too 3. Unfortunately, we do not support this yet.
Hope you keep your attention on us. Any other question please let us know in here.
Regards!
Thao
Hi, can this theme be translated ?? currency can be changed to IDR = Indonesian Rupiah?? Is there an invoice & print invoice feature or save as pdf?? .. .. where is demo login , please
Hello There,
Thank you for gave us the question. Please have look at our answering here:
1. Yes, can. we do support translate function in Theme. 2. Can too. Our Theme do support Multi-currency and do support for IDR. 3. We do export the invoice as PDF 4. We do not support account for login and test
Regards! Thao
