26721 comments found.
Hi, I switch my site over to https and it’s showing mixed media in the switch to https – I’ve updated all logos to the site but there is still one remaining img src that I can’t seem to locate in the theme options:
The link goes to a site that was setup as staging/test site which is non-existing. Could you please help?
hmmmm…the code was removed from my comment. Here it is again with space in between tags:
< img itemprop = “image” class = “popup” src = “http://dev.landclaimscoalition.ca /wp-content/ themes/bridge/img/logo_white.png” alt = “Logo” / >
Here’s the website:
https : // landclaimscoalition. ca
Hi,
Just go to Qode Options > Logo and upload your logo image for Logo light image filed https://www.screencast.com/t/FQKYdaYj
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Hi – I just tried this and it didn’t solve my issue…see screenshots:
https://snipboard.io/y3BfCG.jpg https://snipboard.io/LIqptF.jpg https://snipboard.io/xF0usf.jpgThanks for any help!!
Hi,
Also, go to Qode Opions > FullScreen Menu and there remove our image and add your own https://www.screencast.com/t/ELp0vQjdyDN
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I just did this step and still didn’t help…
As we could see, there is still our image for FulLScreen Menu https://www.screencast.com/t/AXdqtxZaEF so if you did step from previous reply, please, just clear the cache.
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hi, I have a filter tab set on my page to sort through blog posts. This filter shows on Chrome but not Safari site: https://is.gd/DhbE1v
Hi,
Try to add this part of code:
.page-id-45 .filter_outer{
margin-top: 50px;
}in Custom Css.
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Hi, I’m having problems with font awesome. It’s not showing on the site. I tried different solutions on web, but it doesn’t work. How can I fix it? Or maybe where can I edit PHP file to display an image, instead o fa-bars to mobile menu? Check printscreen: https://prnt.sc/oyoe6t
Website: https://piperina.com.br/
Hello there,
Please, just follow instructions from this article https://qode.ticksy.com/article/9440 and this should be resolved.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks for the reply. I have tried htaccess solution, but it won’t work.
https://prnt.sc/oyqnuvThis is what I have now. Where can I change it for an image? I can edit PHP file, no problem. Can you let me know where it is?
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Hi, thanks but the ICON is not being displayed for me. I need to manually change the image em PHP file. Can you tell me where it is located? I can edit directly php. ICON is not working, not showing. I already did what you suggested, but it doesn’t work.
Hello,
You could open this file: \wp-content\themes\bridge\framework\modules\header\templates\mobile-menu\mobile-menu-button.php and instead of this line of code for icon: https://www.screencast.com/t/OM5EBrJqlrEe add image tag for your image. That should be helpful.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
hi there, from my dashboard I receive this error. how to solve? thanks https://nimb.ws/RUt2mg
solved
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Done the latest update all the portfolio pages are loading with 404 error. I noticed couple of other having same issue. Is there a fix for this?
Hello,
Try just to go to Settings > Permalinks, choose Post name and save. Then check again if this has been resolved. Thanks
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Hi there, I’m using Online Agency (bridge6) demo and would like to create a white header above the qode silder. Pease advice, thanks.
Also, tried turning off the title at “Hide Title Area” doesn’t work- can still see the titles on every page. Please help
“Also, tried turning off the title at “Hide Title Area” doesn’t work- can still see the titles on every page. Please help” This is ok now
Hello,
To set transparent header, all you should do is to put 9 for transparency. Here you could find this completely explained: http://bridge.qodeinteractive.com/documentation/6-header-setup/6-7-header-styling/6-7-2-how-to-change-the-header-background/Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I need to add another button to our header menu with the same css styling (desktop & mobile) but the button needs to act as a trigger. The html is stripped, can you please help?
Website: theloanroom.com.au
Button: a class=”lfTriggerTree” data-id=”124”>Interest Rates</a
Hello,
Under Screen Options in Menu you could enable advanced menu items and use them to add classes you need https://www.screencast.com/t/U5XgiLcWc2Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you. What information goes where?
Hello,
For further instructions we need to ask you to reach our support team at http://qode.ticksy.com and include your website URL with wp-admin access and our agent will assist you there.
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My support has just expired. Do I need to purchase again?
Yes, here you could check how to extend/renew support https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support if you need further help from our support team.
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hello your theme is compatible with the tm global product options ?
Hello,
Thank you for writing in. All WooCommerce default extensions should be working well https://woocommerce.com/product-category/woocommerce-extensions/?utm_source=adwords&utm_medium=search%20prospecting&utm_campaign=woocommerce%20extensions&utm_term=woocommerce%20extensions&&utm_source=adwords&utm_medium=search%20prospecting&utm_campaign=woocommerce%20extensions&utm_term=woocommerce%20extensions&gclid=CjwKCAjwzJjrBRBvEiwA867byi78jLG6yZYde22OtaAerGtdrdnXF5tKP88yw9VjhPHMQinlT3w0IhoCQeIQAvD_BwE&gclsrc=aw.ds When it comes to this mentioned plugin, we didn’t test it unfortunately, so we cannot confirm compatibility.
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Hello, I have a question would it be possible to do the same header as on the picture (especially what in red) https://ibb.co/wpsvQGH Thanks
Hello,
Yes, that could be done. Both borders could be set.
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good evening, thank you for your answer. Can I know how to proceed? Thanks
Hi,
Please, send us here your website link so we could try to assist you here.
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Hi , https://www.drseffen.com/ thanks
Thanks. Try just to add this part of code:
.drop_down .second .inner>ul, li.narrow .second .inner ul {
border-top: 3px solid #07b6e6;
}
nav.main_menu.right {
border-left: 1px solid;
border-left-color: rgba(0, 0, 0, 0.2);
padding-left: 10px;
}in Custom Css.
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Thanks to all Qode team
You are welcome.
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Hi there,
When i am on my portfolio page and i’m browsing the project, when i’m hover a project image, you can choose for view and zoom. Can i remove the zoom function?
Thanks in advance!
Hello,
Just edit your Portfolio List and set No for Lightbox under Portffolio list settings https://www.screencast.com/t/RbYOCPNyM3
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Recently I realized that our menu links stopped working. We have a handful of scroll-to links on the home page, and two links that go directly to different pages. You have to click on the scroll-to links twice in order to get them to work. The other two links just go to blank pages and almost never load. The odd thing is if you type in the URL directly they will load. I went ahead and updated the theme to 18.2, and also updated all the plugins and added the Bridge Core plugin. Still having the same issue, but when I disable the Bridge plugin the links all work again. Obviously the site gets screwed up since that is required. I’ve tried all the other plugins we have one by one, Bridge is the only one that will make it work when disabled. Also I turned off the loading animation, still no luck. Thanks
Hi,
Please, send us here your website link so we could check this closer. ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi!
I’m using Polylang translate plugin and the Qode Slide is not loading on the translated page, what could be?
Thanks
Hello,
We didn’t test this plugin so we could suggest to use PoEdit software or Loco Translate. Here is that part from our Official Manual http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-6-translating-labels-loco-translate-poedit/
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I had the same issue as kellikelley14’s: the Twitter feeds just stopped showing at the footer section. Successfully re-connected to my twitter accounts many times, set up the Twitter Cache Time to 604800, but still no feeds showing. I deactivated several plugins to check if it’s the plugin conflict, but no, no plugin affected this problem. Any advice, please?
Hello,
You could reach us here support@qodeinteractive.com with your purchase code and wp-admin access and our agent will gladly investigate and check this for you.
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Update my inquiry regarding Twitter not showing feeds. This has been resolved. I think it is due to Qode team’s advice as to setting Twitter Cache Time to 604800. I set the cache time yesterday, but it may take time to function, so it wasn’t showing anything yesterday, but today, all the feeds are showing properly. If anyone else has a similar issue, the cache time is probably the solution. Thank you, Qode team.
Great. Glad to hear this has been resolved. Thank you for the update.
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Hello,
I have a problem with Qode elements, it doesn’t work correctly on my WP Bakery builder. I have been updated it, but nothing has changed.
For example, I have a problem when I add Multidevice showcase in a new row, it completely blocked pages, a can not scroll, add or edit anything..
http://othashost.com/othanew/index.php/test/Second example…
Code split scrolling section it is impossible using settings options and when you add some elements also blocked all page…
Many other bugs I noticed at Qode elements genarally, settings, edit…
Can you fixed it?
Thanks in advance, Ivana
Hello there Ivana,
As we could see there are some errors in your site’s console log thrown https://www.screencast.com/t/NcrBh7oJU So, first we need to ask you to update our Bridge Core plugin to latest version 1.0.6 Just go to Plugins > Installed Plugins, and follow this message in order to update plugins https://www.screencast.com/t/96cLVqOB4 After that, check this issue again. Please, let us know. ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you very much for your fast reply. I really appreciate it. However, even I did update the plugins still I have a problem with “multi-device showcase” element. As you can see on the page mentioned previously at the bottom it is somehow hidden. Also, the problem with scroll is related to the options “one scroll to content” as when it is disabled it scrolls normally but yet element is not visible at the bottom of the page. Even more, if “Hide content overflow” is active then element is not shown at all.
Please be so kind to assist.
Thanks, Ivana
Hi Ivana,
Thank you for updating Core plugin. We will check this closely if you reach us here support@qodeinteractive.com and provide us with your wp-admin access with purchase code, too. Thanks
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Hello,
I have purchased two licenses for the Bridge Theme and have written you many times in regard to the update of the theme on one of my websites.
Each time I try to update the theme on this website: www.jolly-s.si the website crushes and I get this error message: Fatal error: Uncaught Error: Call to undefined function qode_envato_wordpress_toolkit_installed() in /home/petrap/webapps/jollys/wp-content/themes/bridge/framework/modules/envato-wordpress-toolkit/load.php:3 Stack trace: #0 /home/petrap/webapps/jollys/wp-content/themes/bridge/framework/modules/qode-modules-loader.php(13): include_once() #1 /home/petrap/webapps/jollys/wp-includes/class-wp-hook.php(286): bridge_qode_load_modules(’’) #2 /home/petrap/webapps/jollys/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #3 /home/petrap/webapps/jollys/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #4 /home/petrap/webapps/jollys/wp-content/themes/bridge/framework/admin/options/qode-options-setup.php(6): do_action(‘bridge_qode_act…’) #5 /home/petrap/webapps/jollys/wp-includes/class-wp-hook.php(286): bridge_qode_admin_map_init(’’) #6 /home/petrap/webapps/jollys/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #7 /home/petrap/webapps/jollys/wp-includes/plugin.php(465): WP_Hook->do_a in /home/petrap/webapps/jollys/wp-content/themes/bridge/framework/modules/envato-wordpress-toolkit/load.php on line 3
I update the theme according your instructions, nothing on the website has changed, but the problem persists. Could you please tell me what could be the problem? It is kind of frustrating that each time I update the theme (since a few months ago), the website crushes (it worked fine for two years). I purchased the licences for this theme, because I trusted you and believed that the theme would have worked well. I have written you many times, but you keep sending me some general answers. Could you PLEASE help me with solving this issue? Because I have been unable to update the theme for months (consequentially I cannot update WooCommerce and some other plugins either).
Thank you!!
Petra
Hello Petra,
Yes, this could be easily resolved. Just go to wp-content/themes/bridge/framework/modules/ and completely remove this folder envato-wordpress-toolkit and everything should be working fine after. Please, let us know. Thanks
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Hi,
I have a question regarding links and widget: How do i change the hover color of links in the text widget? (the hover color for all other links on the site have the colored I set in Qode Options => Fonts)
Thanks for at great theme, me and my client are very satisfied!
Br, Judie
Hi there Judie,
Please, for any question like this one, open a ticket at https://qode.ticksy.com/ and include your website URL with wp-admin access and our agent will gladly investigate and assist you there.
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Hi, how to change full01.jpg background in the main page (https://demo.qodeinteractive.com/bridge/ )
Hi,
It is slide from our Qode Slider, so in order to change the image, just go to edit Qode Slider > Slide and upload desired background image. Here you could find more about this slider http://bridge.qodeinteractive.com/documentation/8-qode-slider/
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i mean for this background image https://www.dropbox.com/s/uz7tckmjmp26cr8/full01%20bakground.JPG?dl=0
Hi again,
Thanks for explanation. it is row background image. So, just go to edit row that is holder for this section and upload your desired background image https://www.screencast.com/t/URJU6rgxDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
that’s cool thanks!
You are welcome.
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All of a sudden my Twitter and Instagram widgets aren’t working. Please advise a solution. Thanks!
Hello,
Please, try just to go to Qode Options > Social and reconnect with your accounts https://www.screencast.com/t/V7cF0kfIKP
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That seems to work for Instagram but not Twitter. Is there something else I can do?
Thank you for this update. If you are connected to Twitter account but you are not able to see tweets in your widget area, just try to navigate to Appearance > Widgets and find the appropriate widget area containing the Twitter widget. In most cases, it is one of the Footer widget areas.
Inside the widget, you should set the Tweets Cache Time option to 604800 and click Save after you have done so.
It should be working well.
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Hello! I use the Blog Chequered layout for my site, which I love the look of. However, when I hover over the article thumbnails on my home page, the overlay that appears is a semi-transparent black colour (as pictured in the link below).
I’d like to change that overlay to a solid (non-transparent) colour like yellow or white. How would I be able to do that?
Hi,
Please, for any question like this one, open a ticket at https://qode.ticksy.com and our agent will gladly assist you.
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Thanks for letting me know! Just resubmitted my request via that link.
Thank you. Our support agent will check it asap.
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Is there a way to change the font for ordered lists? Having a hard time locating.
Hi,
Please, for any question like this one, open a ticket at https://qode.ticksy.com and our agent will gladly assist you.
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