26687 comments found.
Hello, after the latest wp rocket and bridge updates it’s caused my qode sliders to break when the lazy load is enabled. I have been using this theme and wp rocket for several years and have never had this problem in the past. I have disabled the lazy load feature until you’re able to figure out the bug. Thanks
Hello there,
Please, send us here your website link so we could check this closer. Thanks
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Seems like a bug in Options > Fonts > Page Text Above Title If you set the font there it doesn’t work. If I inspect CSS it gives me this:
.title .text_above_title { color: #f9f9f9; font-family: ” PT Sans": ; font-weight: 800; font-style: normal; text-transform: uppercase; }
I selected font in Options > Fonts > Page Text Above Title, but it doesn’t change because of the " in font-family error.
Hello,
Thank you for reporting this. Try just to add this part of code:
.title .text_above_title {
font-family:cursive;
}in Custom Css with your desired font-family. And we will add fix in next theme update.
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will i be able to use different landing pages on my different pages ?
Hi,
Thank you for writing in. You are able to set on more then one page to have Landing page template so those pages will be without header and footer area https://www.screencast.com/t/IhFaK2Eb49ht But if you want to enable maintenance mode, you’ll be able to choose just one page to be your coming soon page https://www.screencast.com/t/pjF0RIMAvfE
If there is anything else, please, let us know. Thanks
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Hi I edited woocommerce/single-product/add-to-cart/variable.php file in the main theme. But i want to do this in child theme? Will it work if i copy variable.php file to child theme folder? Could you please help? Thanks.
Hello there,
Here you could find more about editing WooCommerce files inside child theme https://docs.woocommerce.com/document/set-up-and-use-a-child-theme/
We hope it will be helpful.
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Hi, please how to change this image https://www.dropbox.com/s/lko4f9v17on7xcq/background%20pic.png?dl=0 in the page https://demo.qodeinteractive.com/bridge/our-process/
thanks
Hello,
This is title background image. So, just go to edit this page and under Qode Title panel, upload your desired image https://www.screencast.com/t/0DWdpxUQHX
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Guys, I repurchased my support but I cant respond to tickets. I’ve tried logging in from multiple browsers. Please advise!!!
Hello,
Try just to clear the cache on your browser, since latest info when your support period is expired is remembered there. Or, just visit http://qode.ticksy.com from new browser and it should be resolved.
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Hi, I switch my site over to https and it’s showing mixed media in the switch to https – I’ve updated all logos to the site but there is still one remaining img src that I can’t seem to locate in the theme options:
The link goes to a site that was setup as staging/test site which is non-existing. Could you please help?
hmmmm…the code was removed from my comment. Here it is again with space in between tags:
< img itemprop = “image” class = “popup” src = “http://dev.landclaimscoalition.ca /wp-content/ themes/bridge/img/logo_white.png” alt = “Logo” / >
Here’s the website:
https : // landclaimscoalition. ca
Hi,
Just go to Qode Options > Logo and upload your logo image for Logo light image filed https://www.screencast.com/t/FQKYdaYj
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Hi – I just tried this and it didn’t solve my issue…see screenshots:
https://snipboard.io/y3BfCG.jpg https://snipboard.io/LIqptF.jpg https://snipboard.io/xF0usf.jpgThanks for any help!!
Hi,
Also, go to Qode Opions > FullScreen Menu and there remove our image and add your own https://www.screencast.com/t/ELp0vQjdyDN
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I just did this step and still didn’t help…
As we could see, there is still our image for FulLScreen Menu https://www.screencast.com/t/AXdqtxZaEF so if you did step from previous reply, please, just clear the cache.
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hi, I have a filter tab set on my page to sort through blog posts. This filter shows on Chrome but not Safari site: https://is.gd/DhbE1v
Hi,
Try to add this part of code:
.page-id-45 .filter_outer{
margin-top: 50px;
}in Custom Css.
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Hi, I’m having problems with font awesome. It’s not showing on the site. I tried different solutions on web, but it doesn’t work. How can I fix it? Or maybe where can I edit PHP file to display an image, instead o fa-bars to mobile menu? Check printscreen: https://prnt.sc/oyoe6t
Website: https://piperina.com.br/
Hello there,
Please, just follow instructions from this article https://qode.ticksy.com/article/9440 and this should be resolved.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks for the reply. I have tried htaccess solution, but it won’t work.
https://prnt.sc/oyqnuvThis is what I have now. Where can I change it for an image? I can edit PHP file, no problem. Can you let me know where it is?
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Hi, thanks but the ICON is not being displayed for me. I need to manually change the image em PHP file. Can you tell me where it is located? I can edit directly php. ICON is not working, not showing. I already did what you suggested, but it doesn’t work.
Hello,
You could open this file: \wp-content\themes\bridge\framework\modules\header\templates\mobile-menu\mobile-menu-button.php and instead of this line of code for icon: https://www.screencast.com/t/OM5EBrJqlrEe add image tag for your image. That should be helpful.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
hi there, from my dashboard I receive this error. how to solve? thanks https://nimb.ws/RUt2mg
solved
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Done the latest update all the portfolio pages are loading with 404 error. I noticed couple of other having same issue. Is there a fix for this?
Hello,
Try just to go to Settings > Permalinks, choose Post name and save. Then check again if this has been resolved. Thanks
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Hi there, I’m using Online Agency (bridge6) demo and would like to create a white header above the qode silder. Pease advice, thanks.
Also, tried turning off the title at “Hide Title Area” doesn’t work- can still see the titles on every page. Please help
“Also, tried turning off the title at “Hide Title Area” doesn’t work- can still see the titles on every page. Please help” This is ok now
Hello,
To set transparent header, all you should do is to put 9 for transparency. Here you could find this completely explained: http://bridge.qodeinteractive.com/documentation/6-header-setup/6-7-header-styling/6-7-2-how-to-change-the-header-background/Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I need to add another button to our header menu with the same css styling (desktop & mobile) but the button needs to act as a trigger. The html is stripped, can you please help?
Website: theloanroom.com.au
Button: a class=”lfTriggerTree” data-id=”124”>Interest Rates</a
Hello,
Under Screen Options in Menu you could enable advanced menu items and use them to add classes you need https://www.screencast.com/t/U5XgiLcWc2Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you. What information goes where?
Hello,
For further instructions we need to ask you to reach our support team at http://qode.ticksy.com and include your website URL with wp-admin access and our agent will assist you there.
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My support has just expired. Do I need to purchase again?
Yes, here you could check how to extend/renew support https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support if you need further help from our support team.
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hello your theme is compatible with the tm global product options ?
Hello,
Thank you for writing in. All WooCommerce default extensions should be working well https://woocommerce.com/product-category/woocommerce-extensions/?utm_source=adwords&utm_medium=search%20prospecting&utm_campaign=woocommerce%20extensions&utm_term=woocommerce%20extensions&&utm_source=adwords&utm_medium=search%20prospecting&utm_campaign=woocommerce%20extensions&utm_term=woocommerce%20extensions&gclid=CjwKCAjwzJjrBRBvEiwA867byi78jLG6yZYde22OtaAerGtdrdnXF5tKP88yw9VjhPHMQinlT3w0IhoCQeIQAvD_BwE&gclsrc=aw.ds When it comes to this mentioned plugin, we didn’t test it unfortunately, so we cannot confirm compatibility.
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Hello, I have a question would it be possible to do the same header as on the picture (especially what in red) https://ibb.co/wpsvQGH Thanks
Hello,
Yes, that could be done. Both borders could be set.
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good evening, thank you for your answer. Can I know how to proceed? Thanks
Hi,
Please, send us here your website link so we could try to assist you here.
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Hi , https://www.drseffen.com/ thanks
Thanks. Try just to add this part of code:
.drop_down .second .inner>ul, li.narrow .second .inner ul {
border-top: 3px solid #07b6e6;
}
nav.main_menu.right {
border-left: 1px solid;
border-left-color: rgba(0, 0, 0, 0.2);
padding-left: 10px;
}in Custom Css.
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Thanks to all Qode team
You are welcome.
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Hi there,
When i am on my portfolio page and i’m browsing the project, when i’m hover a project image, you can choose for view and zoom. Can i remove the zoom function?
Thanks in advance!
Hello,
Just edit your Portfolio List and set No for Lightbox under Portffolio list settings https://www.screencast.com/t/RbYOCPNyM3
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Recently I realized that our menu links stopped working. We have a handful of scroll-to links on the home page, and two links that go directly to different pages. You have to click on the scroll-to links twice in order to get them to work. The other two links just go to blank pages and almost never load. The odd thing is if you type in the URL directly they will load. I went ahead and updated the theme to 18.2, and also updated all the plugins and added the Bridge Core plugin. Still having the same issue, but when I disable the Bridge plugin the links all work again. Obviously the site gets screwed up since that is required. I’ve tried all the other plugins we have one by one, Bridge is the only one that will make it work when disabled. Also I turned off the loading animation, still no luck. Thanks
Hi,
Please, send us here your website link so we could check this closer. ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi!
I’m using Polylang translate plugin and the Qode Slide is not loading on the translated page, what could be?
Thanks
Hello,
We didn’t test this plugin so we could suggest to use PoEdit software or Loco Translate. Here is that part from our Official Manual http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-6-translating-labels-loco-translate-poedit/
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I had the same issue as kellikelley14’s: the Twitter feeds just stopped showing at the footer section. Successfully re-connected to my twitter accounts many times, set up the Twitter Cache Time to 604800, but still no feeds showing. I deactivated several plugins to check if it’s the plugin conflict, but no, no plugin affected this problem. Any advice, please?
Hello,
You could reach us here support@qodeinteractive.com with your purchase code and wp-admin access and our agent will gladly investigate and check this for you.
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Update my inquiry regarding Twitter not showing feeds. This has been resolved. I think it is due to Qode team’s advice as to setting Twitter Cache Time to 604800. I set the cache time yesterday, but it may take time to function, so it wasn’t showing anything yesterday, but today, all the feeds are showing properly. If anyone else has a similar issue, the cache time is probably the solution. Thank you, Qode team.
Great. Glad to hear this has been resolved. Thank you for the update.
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Hello,
I have a problem with Qode elements, it doesn’t work correctly on my WP Bakery builder. I have been updated it, but nothing has changed.
For example, I have a problem when I add Multidevice showcase in a new row, it completely blocked pages, a can not scroll, add or edit anything..
http://othashost.com/othanew/index.php/test/Second example…
Code split scrolling section it is impossible using settings options and when you add some elements also blocked all page…
Many other bugs I noticed at Qode elements genarally, settings, edit…
Can you fixed it?
Thanks in advance, Ivana
Hello there Ivana,
As we could see there are some errors in your site’s console log thrown https://www.screencast.com/t/NcrBh7oJU So, first we need to ask you to update our Bridge Core plugin to latest version 1.0.6 Just go to Plugins > Installed Plugins, and follow this message in order to update plugins https://www.screencast.com/t/96cLVqOB4 After that, check this issue again. Please, let us know. ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you very much for your fast reply. I really appreciate it. However, even I did update the plugins still I have a problem with “multi-device showcase” element. As you can see on the page mentioned previously at the bottom it is somehow hidden. Also, the problem with scroll is related to the options “one scroll to content” as when it is disabled it scrolls normally but yet element is not visible at the bottom of the page. Even more, if “Hide content overflow” is active then element is not shown at all.
Please be so kind to assist.
Thanks, Ivana
Hi Ivana,
Thank you for updating Core plugin. We will check this closely if you reach us here support@qodeinteractive.com and provide us with your wp-admin access with purchase code, too. Thanks
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