43 comments found.
I will need a plugin to help schedule a training or a class with payment as well. Can you suggest me a plugin to use with your theme? i want to know before purchasing it. Thanks
We have used event calender plugin. We have no payment gatway option. To get this feature you have to buy event calender Pro version. https://theeventscalendar.com/
Newsletter form is not working.
Open ticket in our support system https://support.smartdatasoft.com Thank you
Hi, Please add WooCommerce compatible in your upcoming updates.
Hi,
Thank you for your suggestion. We will try to to add this feature in future update.
The theme is nice..but it has a few drawbacks: 1. whenever we run update it uses slider revolution 6. But it is compatible with version 5. That means that if by accident the slider is updated we have to find a way to recover the older version. The only safe way i can think of is to install the demo on another developer site. But this is costing me TIME. And I do not want to spend extra time on things that I have already fixed. I think it is time that you solve this because it has already been 2 months. And slider 5 is OLD. 2. The sections are not actually compatible with wcag 2.0 because there are HTML validation errors. And they can only be fixed by using plugins like real time find and replace or changing the html code in the theme files. Not very convenient. So if you are a greek developer and you client has ESPA do NOT rely on the compatibility of the theme. Even slider revolution has HTML errors.
We are sorry to inform you that slider revolution html is not possible to update. They are generated auto. If you have problem you can replace slider revolution with other slider. We are going to change our main slider with basic slider. As people are not able to create slider with slider revolution by follow their documentation
Thank you
You could have 2 demo sliders packed in the theme. I exported my slider just in case the accident happens again so I can restore fast. Slider 6 to be honest is much more flexible. Other than that we are very happy with theme support. It is fast, accurate and to the point
Thank you we will include
I can’t buy it with my card.. why??
I need the RTL css please.
Thank you for your purchase. We have send your request to our developer. Withing 48hours we will send you the rtl.css file. Mean while you can open ticket in our support system https://support.smartdatasoft.com so that we can send you the file asap. Thank you
Hello, Our rtl version is done. Withing few hours our support team will send you the rtl.css file via our support system Thank you
Does this theme support RTL / Multilingual ?
Hello, Sorry to inform you right now our theme do not support RTL but multilanguage work . If you want we can delivery you the RTL css within 48hours of purchase. Thank you
Yes I need it ASAP.
It will charge me anything ?
No we will not charge you addition. We have start the rtl conversion.
Hello, Great news we have done theme RTL version, if you open ticket in our support system after purchase our support team will send you the RTL css file. Once we got feedback from our customer. We will officially release the RTL versoin Thank you
good evening
I’m having a problem loading content
when I load demo content it doesn’t load anything, and the settings are as the system says
Please open ticket in our support system https://support.smartdatasoft.com our support team will help you. Thank you
Theme is not support in the latest WP version 5.4. Please upgrade theme urgently because we need to complete client project.
Hello, Did you found any issue in the theme in 5.4 according to our test , it work 5.4 Please contact our support system what issue you face we will fix asap. Thank you
Please check your support system. I have submitted ticket.
Thank you. i have talk with support team they are investigating your issue.
Problem is not yet solved. Please check home page, the pages is not visible proper.
Please communicate with support ticket. Our support team will answer you. Both place issue post made difficult for us to manage.
It will better if you give screen shot what is the issue. Our team will fix that fist.
Thank you
We have already shared screenshots but did’t get any proper support.
Please try to understand we do not have only one ticket. We have several ticket which our team need to answer. We have to take care all customer ticket. Due to covic-19 we are working from home. where we have many limitation . Please co-operate with us. Our team will try their best to help you Your ticket will answer soon.
Thank you
Dear SmartData, im intrested to purchase ur theme. Can i know if this is compatible with Woocommerce ?
Hi, Ashvindran,
Our theme are Elementor, Events Calendar compatible.
Dear SmartDataSoft, ive one Question before i’ll buy the Theme, is it possible to change or Deactivate the animated Site Preload Circle? Thanks in Advance.
You can disable that completely. If need help our team will help you
Thank you
Thanks a lot 
Is this template mobile friendly? Can i do a mobile preview before buying?
Thank you for your interest. Our theme is full mobile friendly, you can test via http://responsivetesttool.com/ Thank you
Hi, Im trying to install demo data but it’s not working. Just appears a messagem “Erroe Not found”. How it could be fixed?
Please open ticket in our support system with your site access. our support team will help you asap. Thank you
I have a problem with programs, i cant change link, always redirect to the same page. And i need hide or change word age: , title. Thanks
Please open ticket in our support system https://support.smartdataaoft.com for technical issues.
Thank you
I bought this theme on Saturday and i have been having issues with it since there. Sent countless messages to the support but no avail . This is unacceptable because it’s delaying my project. The Menus are not coming up i have tried all i could . Please answer my emails.
Please open ticket in our support system for your issue, you may not check my email to open ticket tin our support system. Do provide support via support system Our support system URL is https://support.smartdatasoft.com
Thank you
Hello there, I purchased the theme but the Elementor plugin is stuck on the loading circle. I can’t get through for editing. Is there a fix?
L.E. Seems like Bebio Core plugin is faulty. I used PHP 5.6, 7.0, 7.1, 7.2 and ended at 7.3 all the times I activated and deactivated the plugin and this is causing the issue.
However, if I deactivate the plugin I will not see anything from the demo at all. It’s quite a mess…
Please open ticket in our support system https://support.smartdatasoft.com , our team will investigate your issue.
Nice theme, I am interested to buy, but after checking performance, it seems very slow and not optimized. Is there anything we can do? Please see here on Google and GMetrix.
https://gtmetrix.com/reports/smart.commonsupport.com/beBg81Jy https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fsmart.commonsupport.com%2Fbebio%2F&tab=mobileThank you for your interested in our theme. We do not use any cache plugin yet. If we use cache plugin like auto optimize and compress js and css it will be more faster. Secondly, we have used Elementor, which will made your site huge faster. After purchase if you need any help, we are ready to help. Thank you
Congratulations!!! Nice Work, Good Luck With Sale
Congratulations! Nice Work, Good Luck With Sale
Awesome design. Congratulations! GLWS
Congratulations for excellent work and sales!
Congratulations GLWS
