6201 comments found.
Hi,
The images in the section “waar kan ik mee helpen” on the homepage dissapear in Safari. I think it is a bug, it works in other browsers.
https://studiothuismakers.nl/My support is expired. How do I fix this?
Cheers, Robine
Hi there,
Thank you for reaching us.
Please make sure that your core plugin and WPBakery plugin are updated to the latest version.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Is anyone else having issues with the new Demo “Eva” – I can’t import the blog-slider properly. It keeps saying 0 sliders imported when I try to upload that .zip. Thanks!
Hi there,
I am able to import the blog slider on my local installation. Please reach us at support@select-themes.com with your wp admin credentials, site url, purchase code and a screenshot of this thread so we can investigate on this further.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
How do we enable comments for pages? Couldn’t find this option within Select Options/ Theme Options. Is it somewhere? Did this with no result: https://docs.presscustomizr.com/article/51-how-to-enable-or-disable-comments-for-page-in-wordpress
Hi there,
We disabled comments for pages in our theme files. Please edit the file on this path: wp-content\themes\stockholm\framework\lib\qode-helper-functions.php
and set the comments to true, like in the screenshot: http://prntscr.com/p141n1
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you! Also, how to remove pagination and have „infinite” posts here: http://help.7arte.eu/journal/ ? Wrote „100” within WordPress reading settings, but that doesn’t seem to apply.
Hi again,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi There, I have been running the Kelda version of your theme for some time (which is lovely) but I have now been asked if we can remove the white frame from around the homepage, is this possible without having to reimport a whole new demo? Thanks!
Hi there,
Have you tried disabling passepartout in Select Options >> General, like in the screenshot? http://prntscr.com/p0lso4
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I did not know that the border was called that 
so cool! Thanks
You’re welcome!
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Sorry, one more thing: taking the passepartout off the site has worked a treat and is exactly what I needed, but the page that it’s effected the most (and needs adjusting) is the blog/posts page which is set to masonry full width, is there any way to add some padding to this page only?
Hi again,
Have you tried using the Blog Masonry template instead of the Blog Masonry Fullwidth? http://prntscr.com/p1kadg
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Yes but that makes it within a grid, which is too small. I want the full width, but a little padding on either side of the page, about 20px or so.
Hi,
Please, send us here your page and we will try to provide you with css to make padding on side. In that case use Blog Masonry Full Width template. Thanks
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Sure, here you are. I tried applying some padding to the page in there area where you can specify left/right but that hasn’t worked: https://cubedentro.co.nz/news/
Hi again,
Please try adding this code to Appearance >> Customize >> Additional CSS:
.blog_holder.masonry, .blog_holder.masonry_full_width {
width: 80%!important;
margin: 0 auto;
}
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello! We were wondering if it’s possible to put a different loading animation – at least through code. Thank you!
Hi there,
Thank you for writing in.
In Select Options >> General, you have the option to choose the loading animation, like in the screenshot:
http://prntscr.com/p0lbdv
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there, i want to refund this theme, could you help me with that
Hello,
Thank you for reaching us.
We’re sorry to hear that. We never received any support request from you in our support forum https://select.ticksy.com/ so we couldn’t know what are the problems you’re facing with. Your support period is still active and we’d like to invite you to reach our professional support staff that will help you with any theme-related issue you might have. Thank you.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I chose a wrong theme, I would like to change into opencart, can you please do that?
Can you please refund into my account so that I can choose another theme system again once I got the refund. Cheers
Hi there,
Please submit a refund request on Envato Market directly. Thank you.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I just updated the theme and now all of my ‘image_hover’ buttons don’t work. When I go to the page builder, I can’f find the hover image element, did you get rid of it? Because I really need to use it to get my site working again
Thanks
Hi there,
Please make sure that your core plugin is also updated to the latest version.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thankyou that worked! One other thing, since updating, now my image galleries don’t show thumbnails, just a question mark. But if you click it, it links to the image.
Why would this be?
Hi,
This may be due to server caching, so please check with your hosting provider if there’s any at their side. Thank you.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi. Is it possible to change the colour of dropdown shadow for scrolled header? If so, could you please provide the CSS for it or at least tell me where to find it in theme files?
Hi there,
Could you please be a little more specific about this and provide your site url so we can investigate on this?
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
There’s a setting in Select Options which enables/disables the dropdown shadow for scrolled/sticky header (Select Options > Header > Disable Dropdown Shadow For Scrolled Header). When enabled, it adds a shadow to the scrolled/sticky header and it’s a light gray colour. We’d like to know if it is possible to change this colour, i.e. make it red or green etc. We are not able to provide a site URL because the site is on a local machine.
Hi,
You cannot change color of the shadow from theme options. You would need to apply custom CSS for this matter.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Have you even read our initial question?? We do know it’s not possible to change it through Select Options. We are asking if you can provide the CSS for it or at least tell us where to find it in theme files.
Hi,
This is the css that will overwrite default color with a random blue color. You just have to change it to your desire.
header.sticky .header_bottom { box-shadow: 0 1px 3px rgba(0,11,220,0.5) !important; }If there’s anything else, please let us know.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello! On the website: https://www.flytrippers.nl/ we use the “Row ID” for “Wat doen wij?” only when we click on it, it isn’t working we need to click it twice.. Could you tell me why and how we can fix this?
Hi there,
Thank you for reaching us.
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
After recent theme update WPBakery Page Builder is no longer working on edit page… everything is being put into columns where they were rows before. How can this be fixed ASAP?
Hi there,
Thank you for writing in.
Please reach us at support@select-themes.com with your site url, your wp admin credentials and a screenshot of this thread and we will investigate on this further.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi. I just noticed that a part of the CSS stylesheet is now overriding the custom margins that I’ve set on a row on my homepage: https://www.tasteoftoulouse.com/.
What’s in the stylesheet:
.wpb_row, .wpb_content_element, ul.wpb_thumbnails-fluid > li, .last_toggle_el_margin, .wpb_button { margin-bottom: 0 !important; }
The custom CSS for the row, generated by BakeryBuilder:
.vc_custom_1539078287420 { margin-bottom: -150px !important; }
I’m not sure why the stylesheet is overriding the custom CSS, but I didn’t notice it until this morning, after I installed the latest Stockholm update yesterday, so I suspect it’s something to do with the update.
I know I could change the stylesheet in my child theme, but I’d prefer to try to find the underlying cause and figure out what changed and why it’s being overridden so I can know what to do if it happens to something else.
Thanks for your help.
Jessica
Hi there,
We inspected your site and your row has a negative bottom margin of 150px, just like you set, as you can see in this screenshot: http://prntscr.com/oslg2eIf we didn’t understand this correctly, please clarify a bit more. Thank you.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hmm…that’s odd. It’s only showing the way I described it when I’m logged in and looking at the front end. When I’m logged out, it looks the way it should.
Hi again,
This could be a caching or a plugin issue. You can try clearing your cache and/or deactivating all of your 3rd party plugins to see if the issue still persists.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Please can you tell me what settings to use in the portfolio list to get the same effect on this demo – https://demo.select-themes.com/stockholm6/
Thanks
Hi there,
The portfolios are displayed using the Portfolio List element which is set to Pinterest display, and the element options are set like in the screenshots: http://prntscr.com/osg822 http://prntscr.com/osg85nIf there’s anything else, please submit a ticket on our official support platform: https://select.ticksy.com and one of our agents will assist you.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, there is an span tag error in posts breadcrumbs in latest version 5.1.8. Best
Hi there,
Please provide your site url so we can investigate on this.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
This span tag is written in the post category, not the breadcrumbs: http://prntscr.com/osguelWe tested this on a local installation and there is no span tag. You can try changing it in the file on this path:
wp-content\themes\stockholm\templates\blog\post-info\category.php
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, how long does it usually take to get an answer through the support? Just want to know how I can change the fonts in Stockholm (have purchased the theme). Need to upload custom fonts.
Hi there,
We located your account on our Ticksy platform and we see that all your tickets have been answered. Please note that you need to be logged in to see the response.
Please know that our team is doing their best to reply to all tickets in a timely fashion.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi! Does the theme have a template for a member page? Not a slider or element, but a single (member) page. Thanks.
Hi there,
We have a user Dashboard page template, which displays info about the user that is currently logged in: http://prntscr.com/orhsi5 Also, we have a shortcode that displays all team members as you can see on this link: https://demo.select-themes.com/stockholm1/team-shortcode/If there’s anything else, feel free to ask!
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi I have the Hugo theme. Now I want a white space over the header image so that the meny displays over the picture in stead of on the picture. I also want to add my title and a icon in this section on the left from the menu. Just like the Anders theme. Is there any simpler way to do this than making another page with the Anders theme and then copy the CSS code to my current page? If not, where do I find the CSS code for the header/menu in Anders theme?
Kind regards Astrid
Hello,
Thank you for writing in.
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello! Is it possible to directly jump to an anchor link instead of the scrolling effect? I set an anchor and it works fine, but it would make more sense to the structure of my page if it would just jump right there. Thank you!
Hi there,
In the row options, please try using the row ID instead of the anchor ID to jump directly to the desired section without the scrolling effect.
If there’s anything else, please submit a ticket on our official support platform: https://select.ticksy.com and one of our agents will assist you.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hey, thank you. Am I supposed to still enter the row ID in the anchor box for the selected menu page? Because that does not work. It only works when I put the anchor ID there.
Hi again,
Please try using the custom link instead of the page in the menu, and setting the link like in the screenshot: http://prntscr.com/ouii13
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi. Another question: How can I change the color on the topmenu tekst? And how do I move the buttons on a page? Example: I want a button that sais “read more” to be under the text on a slider. Now it is right after the text.
Hi there,
You can change the menu item color in Select Options >> Fonts, like in the screenshot: http://prntscr.com/opwwdiAbout the read more button, please submit a ticket to our official support platform: https://select.ticksy.com and one of our agents will assist you.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi. I have just installed the Hugo theme, but now I see that I should have installed the Anders theme instead. Is there any way that I can get that top menu with a white or grey bakcground instead of on top of the slider picture? I would like the menu to display like in Anders theme. And also to have my logo on the top left. How can I do this?
Hi there,
Thank you for writing in.
You can import different demos on different WP installations, and then you can combine the parts by copying them from one installation to another.
If there’s anything else, please submit a ticket on our official support platform: https://select.ticksy.com and one of our agents will assist you.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I followed the manual instructions for the salient theme update, and it broke my website. I am now unsure how to fix it.
I am unsure if this is included in support, It should be because it was following your instructions. But at the same time, I followed your instructions and it broke.
Please advise what I should do.
Hello,
Thank you for reaching us!
You can update your theme by following the instructions in this link: https://stockholmlanding.select-themes.com/documentation/#getting_started_updating_stockholmIf there’s anything else, please submit a ticket on our official support platform: https://select.ticksy.com and one of our agents will assist you.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
