19008 comments found.
Hi, you have many websites for the 59 dollar price tag, but I’m only interested in the festival one. so if I pay the 59 dollars I get everything? or how do I choose the one I really want.?
Hi,
When you buy any theme at Envato, you buy a license to use this theme on a single domain.
All 450+ pre-built websites can be downloaded thru BeTheme admin panel. However, you can use one pre-built website at a time. You can change the pre-built website whenever you want, or choose slider from a different pre-built website.
Best regards,
Muffin Group team
I deregister my key so that I can move my site from another domain but its still showing deregister you key first. Any solve on this? I have contacted via support too. No reply
Hi,
We responded to your email 13 days ago. If you have any problem with license registration/de-registration, we released the tool to sort them. For this purpose, please visit https://api.muffingroup.com/licenses/
Best regards,
Muffin Group team
Its showing {error registered licenses for this purchase code and username”} but when I try to register its showing deregister first.
Hi,
Please send us your purchase code and temporary wp-admin access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact we will check it for you.
Best regards,
Muffin Group team
Is it fixed?
Hi,
We replied to your email 17 hours ago. Please check your mailbox.
Best regards,
Muffin Group team
I haven’t got any mail can you please resend it and the key is still not working.
Are you guys gonna fix it?
My college have replied on your message on 29th of August at 4:54PM (CEST). The e-mail address connected with your TF’s account, where the message was sent, is Accounts@blulion.ca so please make sure this is the right address.
BTW I told my college to resent you this message so please continue inbox private conversation.
I have changed my email. Please send a reply to jimfranceuro@gmail.com
Please change your e-mail address on Themeforest’s account then and when its done, sent us private message once again.
Yes I changed it too.
If you changed it and sent us private message once again, someone will reply on it soon.
I send messages but no solution.
If nobody was unable to help you, it means you did not provided enough information / necessary details. Please reply on the message you get from my college with more details.
We would be grateful if you can continue writing privately because it is unnecessary to inform us about each message here.
Thanks for understanding.
Hi,
I need a solution to display different header images for each category page. I know it could be done with custom css but i dont know how, could you help me with that?
Thanks in advance!
Hey,
please send us 2 example links for category pages where you would like to set different header backgrounds and we will show you how to do this.
Best regards,
Muffin Group team
Hey, for example: http://manuelolivera.com/category/metro http://manuelolivera.com/category/polideportivo
Thanks!
Thanks, but you have to activate header background option first so it appears as right now you have no header background section visible.
Ok, and how i activate that option? Once its activated, wich css i have to implement? Thanks
You have to set OFF for Minimalist option under BeTheme Options > Header & Subheader > Header section. Once it’s done, let us know so we can have a closer look and give you right custom css declaration.
Its done!
Its done!
Your site is under construction right now so we can not take a look on categories anymore.
what is the recommended server setting for this theme? You have so many themes I am confused which one is the best one you have made so far so that i can buy one.
Hi,
we are sorry but we do not have anything like recommended server settings as each server is different and in different cases, it may work differently.
Best regards,
Muffin Group team
Hi, i added a plugin: post views counter – whitch it makes possible to see how many User visited a portoflio single page. Now, i would like to add the shortcut in the row where is the loved icon and the social share items. Is this also possible? Thanks a lot!
Hi,
what you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don’t know how, you should contact with your web developer. The policy says:
Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting the author to see if they privately offer paid customisation services or checking out the great service providers on Envato Studio.
Best regards,
Muffin Group team
ok, i understand. But, i only need the information about whitch file it is
Hi,
You can find this code in the betheme/includes/content-single-portfolio.php file
Best regards,
Muffin Group team
Thanks a lot!!
Hi!
https://profilgrafisk2.zahldesign.no/Is it possible to remove or make the Sub Item invisible for the following “MENY, MENY2, MENY3, MENY4” to the menu choice “PRODUKTENE”?
I would like to have the megamenu structure without showing the Navigation Label.
Hi,
yes, you can remove those menu items using the custom css below:
#Top_bar .menu > li > ul.mfn-megamenu a.mfn-megamenu-title {
display: none;
}
Best regards,
Muffin Group team
hello, if I buy the product, can you give me information about the 450 template?
Hi,
Can you please describe it more clearly? What information do you need?
Best regards,
Muffin Group team
Hello, I have a problem with open link in new window/tab in many links on the site. Links open in same tab even if I added target=”_blank”. May you help on that? Thanks,
Hi,
Please send us the link to your page so we can check it. You can do it privately thru the contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
Hello Kindly check the website https://dicm.ae It looks my builder stopped working completely. After login I am not able to edit or add any item or anything. Please please advise me as to what can be done? Our event is nearer and we have so many updates on it.
Hi,
Please send us temporary WordPress dashboard access privately thru the contact form which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Best regards,
Muffin Group team
My theme options keep changing back to the default settings by itself From yesterday i have restored my backup but after some time it still keeps changing.
Hi,
Theme Options are stored in the WordPress database and can not be reset accidentally. Please make sure you do not use any untested plugin and contact your site administrator to check your server log file.
Best regards,
Muffin Group team
hi can you please help me find out whats wrong this is my site https://vibeprojects.com/
Hi,
As we explained in our latest message Theme Options are stored in the WordPress database and can not be reset accidentally. Please contact your site administrator to check your server log file.
Best regards,
Muffin Group team
Hello tried contacting site administrator , so they replied that there is not server issue. Hence no help from there side
Here is below step i tried i restored the backup , the site goes normal BUT after few minutes , the site again goes to unwanted changes I have done this 4 to 5 times
This is cause me huge loss , please help me
Sorry, but as we said this is database related issue, not the theme itself. Please check it on another server or localhost.
Best regards,
Muffin Group team
Hi guys. I was trying to add a youtube playlist on my website, but I can’t be able to do it. Could you tell me if there’s a supported feature of the theme, and if it’s the case, how to do it.
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Hi, i would like to make changes on portfolio image view. I would like to disable the hover effect and only show the image in the same size as in the lightbox. is this possible? Thanks a lot!
Hi,
Yes, you can modify portfolio behavior in Theme Options.
To disable hover effect please go to Theme Options > Global > General > Image frame > Style.
Best regards,
Muffin Group team
Great Theme, Great support! Thanks a lot – it works!
Is it also possible to deactivate the hole Link and to see the complete image in the right height?
Please send us link to page where you would like to do this so we can have a closer look on it.
of course:
https://tinyurl.com/43434fi will see the full image, and i don’t need the link to the Lightbox PopUp
Sorry, but there is no such option in the theme.
Best regards,
Muffin Group team
BeSecurity pre-built website has a “footer”-like section (https://i.ibb.co/KWK5jHF/Screen-Shot-2019-08-24-at-4-50-20-PM.png) on the Front Page, but it’s a different element on each page. Is there any way to share it across all pages? I tried to create a template, but it doesn’t look like I can edit its content across all the pages where the template is used. Right now, I have to manually edit this block on every single page every time i want to make a change.
Hi,
BeTheme offers only static templates. Which means that when you modify template content, you have to reimport it.
We are planning to introduce dynamic templates in the future, but we cannot say yet when this will happen.
Best regards,
Muffin Group team
Hi i just wanna ask on how to update layer slider and slider revolution. I tried to disable the plugin and update it but it says “Unpacking the update… Installing the latest version… The package could not be installed. The package contains no files. Plugin update failed.”
Thanks in advance.
Hi,
the error “The package could not be installed. The package contains no files.” means that you have not deregistered the website before moving. Please deregister it on both domains and register again on the new one. If this is not possible, then please send us access to your WP dashboard along with full purchase code that you have used for theme registration, so we can take a closer look.
Notice! Please do not forget to attach your license key in the message.
Best regards,
Muffin Group team
Hello Muffin, I am trying to know how I can put a background on my site from Theme Settings but disable it on specific pages? It would be so much help if I can get this done soon, marcosdesigner.com/volute
Hi,
the background you ask for is assigned globally for html DOM element and it is not possible to disable it on specific pages unfortunately. To set individual background per specific pages, you have to set section’s background.
Best regards,
Muffin Group team
Hi i have the same problem with the above person. I’ve purchased this theme for a potential client and he has backed off. I’ve deleted the file and folder and I still cant re-register my key. Please help
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
It says my licence is registered even though Be Theme was deleted from my other site months ago. Please fix this. If I remove the theme I shouldn’t have to REINSTALL IT, ruin my public facing site, just to unattach it.
yet on your site it says: {error registered licenses for this purchase code and username”}. Ridiculous. So now I can’t do anything with this until someone responds and fixes it.
Hi,
the message you get, “{error registered licenses for this purchase code and username}” means that the license key you are trying to check is not registered for any site currently. However, if you have problems with its registration, please send us private message via contact form on the right at https://themeforest.net/user/muffingroup#contact and we will help you.
Best regards,
Muffin Group team
The problem is your licence check page doesn’t account for username changes on Envato and I had to use an old username to de-register.
Yes, if you used another username for domain registration in the past, you had to use exactly the same username to find the license.
I want Masonry Tiles (Vertical Images) for portfolio page. How can i do this? Just like in Blog.
Hi,
we are sorry but there is no such layout available for portfolio.
Best regards,
Muffin Group team
I purchased Betheme through Themeforest yesterday. I tried to register it with the given purchase code, but got an error message as following. [cURL error 28: Connection timed out after 10001 milliseconds] Could you please advise how I can go through this process? Please email me at adforlife@naver.com
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, I want to use different theme or even wordpress editor only. How can I copy or import export all the information from muffin builder? For example to gutenberg or wp classic editor?
Hey,
we are sorry but you can not export the content of Muffin Builder to different format like WP classic editor.
Best regards,
Muffin Group team
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