19008 comments found.
Hi,
Im having an issue with this theme.
ive downloaded the purchased theme and installed it on wordpress.
ive clicked on the Betheme options and clicked pre-built websites and installed a one page website “catering 2” which is what I need to use for my website.
The issue I’m having with the webstite is if I update the text of the prebuilt website with my info, as soon as I click update on the page a lot of the website content disappears. and some of the content becomes unorganised.
I’ve reset wordpress, the database etc re-did the whole process fresh and still have the same problems.
even if I change one letter and click update the theme just falls apart and I don’t know why this is. ive even reinstalled a fresh copy of the theme from my downloads from Envato.
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
nice template! i want to create (Tourism trips website), and allow to company to add there trips to the website, is that avaliable!
Hi,
if you ask for specific soft for where client can add trips, manage them, etc, you have to look for a platform that can do this. The product you ask for is WordPress template and not holidays software.
Best regards,
Muffin Group team
Hello. I have an existing Be website I have built. Was a one page. Now I’m expanding into more pages and have loved some of the demo pages. A couple of questions.
1. If I import a Demo website, do all my existing theme options get over written? If yes, is there a way to import only the pages without screwing up any other pages or the current version of the website?
2. Is it possible to import only single pages without doing the whole demo package/website? For example: https://themes.muffingroup.com/be/cottage/about/Thank you.
Hi,
1. Yes, current settings/options will be overwritten. You can not import pages only without options for specific demo.
2. Please create an extra/additional WordPress installation (ex. under sub-domain or sub-folder) and just do the import of any demos you like for tests. This is the easiest and fastest way to learn, how things were done on different pre-built websites. You can also use Import/Export button which is in the right bottom corner of Muffin Builder so you can export necessary page code and import it into another page.
Best regards,
Muffin Group team
Hi there!
I need to customize the logo link. How can I do that? What can I add to the functions.php file to achieve this? Please help me!
Hi,
what you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don’t know how, you should contact with your web developer. The policy says:
Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting the author to see if they privately offer paid customisation services or checking out the great service providers on Envato Studio.
Best regards,
Muffin Group team
I have not used be Theme for 3 years now as my first impression was that it was abit clunky and I have not updated the themes ,so I was wondering if it has now been updated in terms of being faster ? and have there been new themes added ?
I just downloaded the theme and it still 32mb ? how do i get the new lighter package of 6mb? i bought original in 2017 and thought if i downloded again i get teh lighter package
Hi,
the most recent version of BeTheme is always located in Downloads section of your TF’s dashboard. Please make sure, you install betheme.zip file. For more details about theme installation, please check our documentation.
Best regards,
Muffin Group team
Just a quick question, what is the CSS method for Custom Font Line Height?
Hi,
it is line-height declarations. For more details about it, please visit https://www.w3schools.com/cssref/pr_dim_line-height.asp
Best regards,
Muffin Group team
Sorry, I probably did not make myself clearer. With the custom font feature, I have tried to use inline-height=”value” within the Google Font Shortcode, and it does not make any difference.
Does it require me to wrap it in a div created in the custom CSS in Settings, then call it via the Visual Editor when inserting the string into the Editor? Here’s an example of what I already have:
font="Gloss Bloom" size="18" weight="100" italic="0" line-height="normal" letter_spacing=" color="#c39393" subset="4" inline=""]Here is my content./google_fontIs that the same for centering a Custom Font, do you have to use custom css for this as well?
Sorry but where did you found information that google font shortcode got line-height attribute? The following link https://themes.muffingroup.com/be/theme/shortcodes/typography/#googlefont presents all attributes for this shortcode so not sure where from did you took it.
Having purchased a few copies of your theme, I am aware of the shortcodes. The example I sent in the above was to ask “how to create the line-height for Custom Font” if at all possible? The above example was showing how we tried to achieve this, but it did not work – obviously, because its not part of the shortcode structure.
What we need to know is – is there are way to create a line-height value for custom fonts, or do you simply have to create a new line text line to separate the font line?.
If you go here:
https://www.winestains.com.au/winestains-blog-layout-with-content/and under the H1 title starting with “7 easy steps to create the….”
you will see where we have a custom font title running underneath. Is there a way to control the line height and alignment for this, or do we have to put the recursive line of text into a new shortcode for Google Font to control the line-height and alignment (in this case, we want to center it).
Like you said, attribute you defined for the shortcode does not work because it requires files customisation. The only thing you can do is custom css declaration, same for all google fonts and this would be:
.google_font {
line-height: 30px !important;
}
Thank you thank you thank you xxx
You are welcome 
Hi,
I need some helps.
Something wrong with the filter of posts please have a look on the pic.
desktop mode>> https://prnt.sc/p3x97i
mobile mode>> https://prnt.sc/p3xaiw
Many thanks
Hi,
WPBakery plugin removes this filter itself on mobile devices. And, to display it on mobile, you have to use custom css:
@media only screen and (min-width: 768px){
.vc_responsive .vc_grid-filter {
display: block;
}
}
Best regards,
Muffin Group team
Hi,
The CSS doesn’t work.
After I check on it, I found the filter here, but it’s a [select] which always be used on the form, not a regular filter, could you please have a check on this?
Seems like you did not put above css into right place. In such case, please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
please have a look on inbox. thank you.
Our support team will reply to your message as soon as it would be possible.
Hi! I have a problem with updating two plugins. - LayerSlider WP - WPBakery Page Builder When i launch the plugin update the response is: “Updating not available” How I can fix this? thanks in advance.
Hi,
the error “The package could not be installed. The package contains no files.” means that you have not deregistered the website before moving. Please deregister it on both domains and register again on the new one. If this is not possible, then please send us access to your WP dashboard along with full purchase code that you have used for theme registration, so we can take a closer look.
Notice! Please do not forget to attach your license key in the message.
Best regards,
Muffin Group team
Hi, first of all thanks for the amazing template!
I am having some issues with my menu customization. I am trying to add a rounded border box around the active or current menu item in both the regular and sticky menu. I was able to add the rounded border to the active of current menu item, but I cannot determine the height of the border, so now it fills out the entire space around the menu text. I would like this border to be about 50px in height, but when I add this to my code (see below) it pushes the border above the text instead of around it.
This is my custom css: #Top_bar .menu > li > a span:not(.description){display:block;line-height:60px;padding:0 20px;white-space:nowrap;border-right-width:0px}
Top_bar .menu > li.current-menu-item{border:1px solid #ffb508 !important; border-radius:50px !important; line-height:60px !important;}
Top_bar.is-sticky .menu > li.current-menu-item{line-height:60px !important; border:1px solid #ffb508!important; border-radius: 50px !important; height:50px !important;}
Can you help me to figure this out? Small edit but I’ve been trying for hours now to get this resolved!
Many thanks in advance!!
Kind regards,
Kirstin
Hi Kirstin,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello! I have sent you dashboard access through your contact form. Please let me know if you have received this well!
Kind regards, Kirstin
Yes, we got it on 10th of September and we replied the same day so please check your inbox.
Found it, thanks!
You’re welcome 
Hi
Thanks for the message and sharing the links with me.
The links you shared with me does it not come along with the mega menu, unlike the theme link I shared with you.
https://www.ekko-wp.com/marketing/ https://www.ekko-wp.com/digital-agency/As well the footer can it be arranged in the same way like the above theme.
Sorry to bother you I am a not so technical savvy hence I am asking you these questions.
regards Sid
Hi,
if any of the demos we provided, does not fit to your need, we do not have anything else we may recommend.
Best regards,
Muffin Group team
I migrated my site from http to https. And something went wrong. I can’t change the links and information on the main page: the changes are simply not saved. I had to update BeTheme by uninstalling the main package and reinstalling it. Now I can not import theme settings. What am I doing wrong? Everything is broken. I can not do anything. The license is in order.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
We are still having issues with the theme. It looks like Java and CSS issues. I sent over direct email on Friday with report. Please advise.
Hi,
if you already sent private message, be sure we will reply on it as soon as possible.
Best regards,
Muffin Group team
ty
You are welcome!
Hi, what does multiple licenses cost for BeTheme? Do you have any deals for more than one license? Cheers, Mr Cross
Hi,
in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
I have one question about the portfolio grid. It looks like the portfolio grid is optimize only for a screen of 1920px width. If i see the portofio grid on a 2560px width screen the portoflio image is not fill out the box.
After check the css. The image has a fix size of 480×360px.
Here is a sample: https://digi-motion.com/referenzen Please check with a screen size of 2560px.
Is there a solution for this problems?
Thanks lulu
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
How to disable BeTheme SEO completely ? While trying Yoast SEO “Webmaster Tools verification” to verify on google,bing,yandex the’re failing to detect the code.
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Hi
I am keen on buying this theme as it meets most of my requirement. However, I am looking forward towards a specific clean marketing agency demo / digital agency (if available) with this theme which I cannot find it.
Here is example of the demo I am looking for.
https://www.ekko-wp.com/marketing/ https://www.ekko-wp.com/digital-agency/Please let me know if there is one in your Demo set if not can you make something similar to with the similar mega menu options and other footer format etc.
waiting for your response.
regards Sid
Hey,
you can check the following pre-built websites:
https://themes.muffingroup.com/be/itservice2/https://themes.muffingroup.com/be/webdeveloper/
https://themes.muffingroup.com/be/erp/
https://themes.muffingroup.com/be/hosting2/
https://themes.muffingroup.com/be/company4/
But, if above are still not enough, please visit https://themes.muffingroup.com/be/splash/ and click Business tab which is just under main slider.
Best regards,
Muffin Group team
Bonjour,
J’ai récupérer un site internet avec votre thème dessus mais je n’arrive pas à mettre à jour le thème et je voudrais bien étendre le support mais il n’a pas été acheté avec mon compte. Comment puis-je faire. Merci d’avance
Hi,
we do support in English language only so please use English as the only one if you have any questions. Some of us does not speak other language and every message have to be understandable for each team member.
Thanks for understanding
Best regards,
Muffin Group team
Hello,
I get a website with your theme but I can not update the theme and I would like to extend the support but it was not purchased with my account. How can I do. Thank you in advanceIn such case, you have to contact with person who got the license document you’ve paid for.
Hello, this is my second comment…716dc37f-1b9b-4dd4-bd32-d1dead858788….my license is it doesnt exist….....plz help
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
I registered the theme on a temp server and now when I try to deregister on the temp server and register on the new domain it’s giving me errors. I deleted the theme off of the temp server and it’s still giving me the errors. Can you help?
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hello, I have created my Gravatar but I still can not see my profile pic in the Author Box (in the blog). Can you help? Thank you
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
