26722 comments found.
Hi, it appears there is no automatic WPBakery update included in the last Bridge update. Without it, Guthenberg can’t be disabled and the site is UNUSABLE. Can you push the update through? This is NOT a good reason to ask a customer of multiple copies of the them to purchase support!
Hello,
There is no need to extend support for this. WPbakery released compatibility with new WordPress in version 5.7 And in latest Bridge release, we included latest 6.0.5 version of Wpabkery page builder. So, all you should do is to update our theme http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/ and included plugins http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/Everything should be working well after.
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Thank you for the guidelines and for the very quick responde. The uninstall-reinstall plugin was an option I had not tried yet and it appears to have fixed the issue. Thanks again!!
Glad to hear this. Thank you for the update.
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Hello, I would like to see the Listing Categories that I have created in the Single Listing editing areas, however, when I scroll down to the Listing Meta Box area this field is not appearing. I have gone into Listings > Settings and ticked ‘Enable Listing Categories, plus determined the Category Filter Type, however, the meta box still only offers ‘Listing Type’ in the General Settings. Please help as I’ve read through many comments and can’t find the solution.
Hello there,
Please, just reach our support team at http://qode.ticksy.com Open a ticket and include your website URL With wp-admin access and our agent will gladly investigate and assist you there.
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Hi i have a question there is a way to translate in french “About This Project” ? and hide this button “print page” on blog please ? Pic https://ibb.co/Z6XYmy5 pic: https://ibb.co/Z6XYmy5 / digitalbath-partners.com/ Thanks
Hello,
In Qode Options > Portfolio you could totally disable this title https://www.screencast.com/t/ugbcB9Yie or you could translate it using poEdit software. To disable print icon, just add this part of code: .blog_single.blog_holder .icon_social_holder { display: none; }in Custom Css.
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THANK YOU FOR YOUR HELP
You are welcome.
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Hello – On gtmetrix, I have a number of callouts from your theme to log.pinterst.com, syndication.twitter.com, etc. which seem to add additional time to full page load. I’m not using social media so wondering how to remove these to help my performance.
Hello,
You are able to disable Social Sharing in Qode Options > Social > Enable social share > No. Then you could check this again.
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Thanks for that, but it already set to No. On a clean install with it set to No, it is still trying to load those elements, at least for me.
Please, send us here your website so we could check it closer. Thanks
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hi How can I remove feature image from appearing on top of the post page please?
Hello,
Just add this part of code:
.single-post .blog_holder article .post_image {
display: none;
}in Custom Css to apply this on all single blog posts.
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Thanx, by the way, how to edit the included templates? if I load them there is nothing to edit in the page editor. Also, can I add news blocks from WPB addons available on Envato, I mean are they compatible?
Hello,
You’re welcome. Please, for any question like this one, open a ticket at http://qode.ticksy.com and include your website URL with wp-admin access and our agent will gladly investigate and help you there.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I am having issues where no images will load on the page unless the page is reloaded. Sliders and other content show up but no images. I submitted a support tickets 3 days ago and haven’t heard back and in the meantime I have to keep my site on maintenance mode. PLEASE HELP!
Hello,
We have located ticket from you and it has been answered. Please, check whole response here https://qode.ticksy.com//ticket/2150450/
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Hello, I can’t find anywhere (not here, not in the tickets and not in the documentation) to disable the star reviews in thei demo https://bridge91.qodeinteractive.com. Can you point me where I can find this info or tell me where and how to disable it? Thanks. -Jos
Hello,
To disable stars, just add this part of code:
.qode-listing-rating-holder {
display: none;
}in Custom Css.
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Thanks!
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I migrated a site over that was working fine and now I cannot upload any images. When I switch to default WP 2018/17 theme I can tho. What happened? I have to update the theme but the last time we did a few months back it reset ALL of the settings on the site. Dont want that to happen again.
Now when we updated it it gives an error on inslall. Warning: Invalid argument supplied for foreach() in /home/w76de5r5zbpk/public_html/wp-content/plugins/bridge-core/bridge-core.php on line 69 ????What is happening here?
Updated – fixed the Bridge core error – Now the logo will not show up – regardless of the style header we use or logo size. One problem solved and another occurs. Please help
We cannot pay another 42$ if everytime we update and there is another issue…. Kind of pointless. We fully understand you need paid support – this is a GREAT theme! I would ask why the changes we need to make—it kills the site – simple changes or updates. Makes no sense.. – Far from a rookie. [ please do not respond in that manner as we are devs] We purchased your theme since the beginning….. and solved many of your theme issues without your “Support”
Thanks. We expect a prompt response.
Hi there,
Please, send us here your website URL so we could check this closer. Thanks
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Hi, Which page builder do you use: visualcomposer(dot)com or wpbakery on codecanyon?
Because in your Compatible With section you mentioned ‘Visual Composer 5.2.x’ at the top and ‘WPBakery Page Builder 5.7.x’ at the bottom. Please clarify.
Thanks
Hello there,
Our main page builder is WPbakery page builder(formerly Visual Composer) and ti came bundled within our thema.
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Hi, Can I import page designes without content, I have a nes site that I want to use the theme for, but want to use my data
Hi Just purchased the theme, I try to install a Slider revolution addon, but it asks me to register plugin
Hello,
Thank you for choosing our Bridge theme. To get our demo content on your installation, just check this part from our Official Manual: http://bridge.qodeinteractive.com/documentation/3-demo-content/3-1-qode-import/ When it comes to Slider revolution and other plugins that came bundled within our theme: https://qode.ticksy.com/article/9426 So, there is no need to activate those using purchase codes. For any other assistance, our support team is on your service at https://qode.ticksy.com/
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Hello there,
Thank you for choosing our Bridge theme. In order to import demo content, just follow instructions from here http://bridge.qodeinteractive.com/documentation/3-demo-content/3-1-qode-import/ When it comes to Slider revolution, it came bundled within our theme so there is no need for further activation http://bridge.qodeinteractive.com/documentation/3-demo-content/3-1-qode-import/ For any other assistance, our support team is on your service at https://qode.ticksy.com/Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Good morning I have a question, how does WP list related portfolios, based on the category assigned? because I don’t find myself with some portfolios that despite being in the same category are not listed at the bottom of the page.
https://www.alfasistem.it/portfolio/liquori-di-leva/Hi,
Yes, it is based on category. As we could see, this is not single portfolio page, but some other page. So, we checked this portfolio item: https://www.alfasistem.it/portfolio/design-oplontis-app/ and Graphic and Web design categories are assigned to two other articles that are related, tooDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Olá! Vou criar um site institucional da empresa simples. Gostei muito do tema Bridge, mas gostaria de saber se é um tema responsivo? É configurado para SEO e como faço para melhorar? Consigo baixar uma demonstração e modificar algumas coisas dentro dele? Ou devo usar exatamente como na demonstração baixada? E se há alguma previsão para a compatibilidade com o Elementor? Não tenho entendimento com wordpress, consigo configurar facilmente? Tem o idioma em Portugues? Obrigada!!
E quais plugins recomendam baixar ao comprar o tema?
Hello there,
Thank you for taking interest in our theme. Please, note that our theme is SEO ready and fully responsive. Yes, you are able to import demo content on your installation and to add your desired elements instead ours there. On that way you could easily create your content (just replace text and images), or you could also add other elements using WPbakery page builder that is our main page builder and has drag&drop feature. So, you don’t need to have coding knowledge at all. When it comes to elementor, we didn’t create compatibility for it yet, but it is in our plans for future updates. You could translate our theme to Portugues or to create multilanguage website. All plugins that are required for our theme came bundled within our theme. If there is any other doubt, we are here.
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Hello. I purchased this theme but am not receiving updates to it. My theme (Bridge) contains outdated copies of some WooCommerce template files. These files have to be updated to ensure they are compatible with the current version of WooCommerce, and the current theme updates will correct this issue. Can you tell me where I can get a theme update and how I can avoid having this problem moving forward? Thanks 
.
Hello,
In our latest version of Bridge is included compatibility for latest WooCommerce version 3.7.0 So, all you should do is to update our theme to latest version and all included plugins. Here you could find more about it http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
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Can a one of the Google Fonts be used used as a logo instead of using image for al logo?
Hello,
No, we added option to upload logo as image. So, you could create your logo image using any desired font and then upload it as image. Or you could try to modify it with custom css. To hide an image and to add Letters instead.
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We have Connected with Instagram in Social, but I am not able to see latest photos on site. It was working good yesterday when I connect Insta first time. But now photos of Insta (bottom of site) no longer shows. I also tried Disconnect – Reconnect but not working now.
Hello,
Make sure that you connected to your Instagram account as explained here. If your posts aren’t displaying, you can try resetting Instagram from your database. To reset Instagram:
1. Log into your WordPress dashboard. In the URL, type in options.php after wp-admin/, so that it looks similar to this:
http://prowess.test/wp-admin/options.php2. Do a search for the term Instagram and delete all data associated with it.
That should be helpful.
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Hi,
I’m having an issue with my menu on https://catherinelutherweddings.com/. It has dropped down in position on every page without me altering the settings.
Previously it was in line with the logo and all menu settings are as they should be so I’m not sure what has caused this change throughout the site?
There is often a delay in positioning so when you first visit the page it is correctly positioned at the top but then 5 or so seconds after loading the menu moves down to a different position.
Are you able to advise please? ThanksHello,
Please, check this article https://qode.ticksy.com/article/15296/
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Hi!
I have a problem with the onepage (https://rotuloslasrozas.es). When I am on a page other than home (for example: https://rotuloslasrozas.es/galeria-de-rotulos/) and through the menu I return to some module of the home (for example: https://rotuloslasrozas.es / # galeriaderotulos) is blocked (see: http://prntscr.com/p5r34v). It only works correctly in the case of refreshing the page later or if I am logged in as an administrator.
Any idea how I can fix it?
Thanks in advance
Regards
Hi!
I had to disable W3 Total Cache to make it work.
Is there any way to solve it with another plugin or with a specific configuration of W3 Total Cache?
Thanks in advance
Regards
Hello,
Thank you for the update. We have just checked, and it looks ok. It should be working well even when caching plugin is enabled, too. If you configured anchor items well, with whole link to that part, then it should be working well. If you need further investigation, just open a ticket at http://qode.ticksy.com and include your website URL with wp-admin access and our agent will assist you there.
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Hi!
Thanks for the reply.
I think I have correctly configured the links and anchors. See: http://prntscr.com/p8crw5. But I still don’t activate the cache plugin because it doesn’t work. If there is something wrong, I would appreciate it if you notified me.
I would love to see you review it, but unfortunately on your support website, you indicate that my support has expired 
Thanks in advance
Regards
Hello there,
Yes, everything looks ok with configuration. Maybe you should try to disable minifying of js files of that cache plugin and then check this again
Support
Video Tutorials
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Hello. I want to add custom post type with Custom Post Type UI plugin. How can i add section in qode option for styling this post type like Blog posts? Would be great if you create a video tutorial for this. Thank you.
Hello,
We are not sure how that plugin is working so, we are not sure how to assist you. But for this and all other technical questions, feel free to reach our support team at https://qode.ticksy.com and include your website URL with wp-admin access and our agents will try to assist you.
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Hello, I’ve been having a problem with my ‘qode_theme_menu’ page from within my wordpress dashboard. Right now, only the General tab works. All the others like Logo, Header, Footer, Title, Fonts, Elements, Sidebar, Page, Blog, Portfolio, etc, return an error message when I click. The error message reads “Sorry, you are not allowed to access this page.”
This wasn’t always the case and this problem has affected the way my website displays on mobile devices. Any idea what could be causing this problem? Thanks for your help.
Hi,
Please, send us here your website link so we could check it closer. Thanks
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Hi. The website link is https://www.hmjs-ng.com
Hello,
Thanks. We have just checked your website and it looks like you’ve updated our theme to latest version, but didn’t update Bridge Core plugin. Please, update this plugin and everything should be working fine after.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I’ll update the plugin. Hopefully, that’ll solve the problem. Thanks
Hi, Thanks so much, It worked! I’ll be sure to always update bridge core whenever there’s a bridge update.
Glad to hear this. Thank you for the update.
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Hi Qode! I was just exploring your Video Box shortcode. Does it work with Vimeo? Or only Youtube links? Thanks very much!
Hi,
It is working with both links, youtube and vimeo, too.
You are welcome.
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