371 comments found.
The Google Map on the contact page works but doesn’t update to the new address I’ve entered. See page https://lesdeviants.tv/contact/
Thanks for helping me!
I just saw that error:
“Geocoding Service: This API project is not authorized to use this API. For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key"
According to Google the Geolocation API is a paid per click API. Is there a way for you to update the theme with a free API http://prntscr.com/pco6sl
Thanks
Hello,
Google Maps is an entirely independent service that we only integrated in our theme via API key. That is all there is when it comes to us. We don’t have any possibility to modify Google Maps behavior or policy. Sorry about that.
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Hello,
I’m using Google Maps with many other sites, themes and plugins and they’re using the Javascript Maps API. In your theme you’re using the Geocoding API that is a paid API.
Is there any reasons why using the Geocoding API instead of the Javascript API? Because that would be a great update so I can restart using Google Maps.
Thanks.
Hi,
If you don’t want to use paid geocoding service, you could simply embed a Google maps iframe using Javascript API. This can be done by inserting Google Maps shortcode from WPBakery that accepts Map embed iframe.
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Yeah, my point was to keep Snazzy maps styling that I know it can works with the Javascript API.
Hi,
Unfortunately we never tested Snazzy maps with our maps so we couldn’t confirm any compatibility. Sorry about that. This is something you’d have to integrate yourself.
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Your own contact page demo uses snazzy maps code…
Hi,
Yes, we included some stylization from Snazzy maps, but we were talking about their plugin, which we didn’t test unfortunately.
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I mean that you could update the theme using the free map embed or at least the Javascript API. I see no reason why you need the Geolocation API. Most people buying your themes aren’t rich companies that can afford such an API price. Anyone would benefit from this.
Hi,
As we said before you can embed Google Maps iframe from Google Maps website, which goes through Javascript API. This way you could embed any location for free.
If there’s anything else, please let us know.
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This is what I did but I can’t style it this way. I think people would appreciate an in-theme possibility to do so.
Hi,
as we said before, embedding a Google maps via iframe is an alternative way of showcasing maps. In fact, Google maps is default WPBakery’s shortcode, so we have nothing to do with it. Perhaps you might want to take a look here https://developers.google.com/maps/documentation/javascript/styling
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My support period is off but it’s just a quick question. Anyway I never used support before today hehe! Nice theme by the way!
I’m wondering how to link the “Newsletter” and “Newsletter 2” Contact Form 7 forms with Mailchimp.
Thanks for the heads up!
Hello,
Thank you for reaching us.
As Contact Form 7 is a 3rd party plugin, regretfully, we have limited support for it that only covers its compatibility issues with our themes. So any question related to how the certain feature works, would be getting outside the support loop we can offer.
You may refer to Contact Form 7 online documentation: https://contactform7.com/docs/ or try to contact them over plugin author dashboard for more general questions https://wordpress.org/support/plugin/contact-form-7/
Hope you understand. Thank you.
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For anyone who would have the same question, I’ve manage to get Contact Form working with Mailchimp using the third party plugin https://wordpress.org/plugins/contact-form-7-mailchimp-extension/
Hi,
We’re glad to hear this. Thank you for the heads-up.
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For the matches, is this something the admin can book a card for say “WWE GAMES” then the players will see their matches and complete them?
Also for VCards, how does that work into the members page having more than one player and the background image used. Is that image decided by the user or the admin?
Hello,
Thank you for taking interest in our theme!
Matches are managed by admin only and he can insert an information about the time and teams https://www.screencast.com/t/w7dtWMQepu7
Vcard is a home page built with WPBakery shortcodes with a fixed background image https://www.screencast.com/t/qAwtuuid
If there’s anything else, please let us know.
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Can the VCard be used as a different page other than the homepage, say as a separate blog?
Can the streambox have unlimited users added to the page?
Also is this template compatible with bbpress as I didn’t see a forum?
Hi,
Yes, of course. Home pages are just ordinary pages that we suggest could be used for front page of your site. You could insert a blog list shortcode https://playerx.edge-themes.com/elements/blog-list/ to VCard page and showcase your blog posts.
We’re not sure what do you mean by “unlimited users” for stream box. It’s just a regular embedded shortcode that you can insert anywhere on the page and upon click it will redirect visitor to Twitch, Mixer, YouTube etc.
When it comes to bbpress, unfortunately we didn’t test our theme with such 3rd party plugin, so we can’t confirm any compatibility.
If there’s anything else, please let us know.
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@gamerPro87
Can you recommend a Good hosting for this theme. Like which hosting should i buy ? I have bought from hostgator cloud hosting (business plan) which is shared hosting aswell. And they have lied to me. Do you have any good and trustful company?
Hello,
Unfortunately you won’t be able to interact with another user because theme’s dashboard is meant for communication between user and author. When it comes to hosting plans, perhaps you can see what Themeforest offers https://themeforest.net/wordpress-hosting
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Thank you soo much, so siteground is the best for themeforest themes.
Hi,
Well, Themeforest recommends it, so it should be quite alright for all premium themes here.
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I want to ask if i deactivated WP bakery, does it cause something wrong?
Hello,
Yes, you will not be able to use theme elements which can be seen in our theme demo https://playerx.edge-themes.com
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
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@mostcla
I read that you have problems with the page load speed! I use also this theme and i have some heavy content plugins (22 momentaly and + 2 will be added) and my page load speed is under 1 second (ca. 700-800ms), its very fast, nobody would say thats is wordpress.
But i have my own dedicated server with 64GB RAM, 2 Xeleron Processors etc… So i have no problems.
In you case, your hosting is the problem, or some plugins are not compatible with your theme etc…
This theme is perfect bug free…
Hello,
Unfortunately specific user wouldn’t be able to comment on your post because it’s between author and user only. Most of the time hosting companies offer low quality products for a minor price, which is why people often turn to theme or author. Actually all functions that can be found inside a theme are written according to the latest coding standards and are awarded by code quality badge from Envato. It is difficult to explain why speed-related problems rarely depend on the theme, because hosting companies don’t want to admit there’s room for improvement on their side.
We thank you for your comment and we hope it would be helpful for other users with the same problem. All the best!
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To: Themeforest
Dear Team
I had purchased a theme from the worlds large and best theme provider (themeforest) dated on 12-7-2019 with unlimited support.
Theme details as below:
PlayerX – A High-powered Theme for Gaming and eSports
This is my first time using themeforest. I have made payment through my Master card, I was so happy that I have bought my WordPress theme from the best theme provider.
But, when I have uploaded it to our server and was uploading some products It comes very slow speed, I don’t know what type of code you have used for this theme but theme is so heavy and slowing our website.
you could check that out in visiting my website link ( www.wiigx.com ) You can test website loading speed it’s kind SLOW taking 53ms to load.
Please help in this matter.
I would be so happy.
Thanks & Regards.
Hello,
It seems like the problem with loading time is related to your content and server, as you can see from this screenshot https://www.screencast.com/t/LP9pC6okrKeN If you analyze your site via GTMetrix you could see what are the available solutions for each problem. Theme files such as CSS and JS are not the problem, which can be seen from the screenshot.
If you have any further questions, please submit a ticket on our support forum https://edge.ticksy.com/ and one of our support agents will assist you.
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very cool, I’m happy. Your work deserves 10 points. My site saitroom.ru
Hello,
Thank you for your kind words, your site looks awesome 
If you like our theme, feel free to visit https://themeforest.net/downloads and rate it 5 stars. Thank you in advance!
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I’m wondering if you could help me out how to add ’’ size ’’. I’m selling t shirts to all over the world, i want to add sizes so it will be easy for the client to choose his recommendations.
Like this in image ( http://prntscr.com/p66hde )
I can’t stop getting issue day by day from this theme. May i know why this problem happened in this screenshot ( http://prntscr.com/p6ykmi )
Today was working fine, i have check right now on this moment saw it like that in the screenshot.
Should be like this ( http://prntscr.com/p6ys5j )
Hello,
We located your request #2142378 and forwarded to our support team for some quicker response. Please check ticket status in a couple of minutes. Thanks!
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About adding ’’ Size button ’’ is not helping me to make one. Would you explain something easier?
And about this issue did not solve it , please! would you check out this link to see the issue ( http://prntscr.com/p6ykmi ).
Hi,
Theme’s dashboard is not the place for a support inquiry. Please respond to your ticket including as much information as possible and it will be responded when it comes to order. Thank you.
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i download your theme, install this in wordpress full new installation, download and activate all plug ins and now the admin panel config of wordpress is not working.
can you tell me why and give you access to my server with the code to connect in is not possible
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
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This problem still on!! look at these screenshots 1) https://prnt.sc/p5j3p1
When i do FireFox browsers it does show like in screenshots.
Hello,
We located your request #2142378 and forwarded to our support team for some quicker response. Please check ticket status in a couple of minutes. Thanks!
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Question before buying
https://playerx.edge-themes.com/starcraft-tournament/The section at the top of blog posts that says “Player X”, Is that able to be turned off so its more of a “classic” blog layout? Thanks!
Also heads up, for SEO reasons, The blog title should be H1 when its currently H4
Hello,
Thank you for taking interest in our theme!
The area at the top is actually a title area that can be turned off for any page or post from theme options. When it comes to SEO, there’re different practices, but this can be also changed on demand.
If there’s anything else, please let us know.
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Hello mate,
I want to know how i could change Counter to be counting how many people are visiting my website, how many people are buying stuff from me, and how many people are downloading free stuff .
Second question, how i could edit revolution slider to these images and make them the same animation or any different animation?
How i can edit ( Subscribe to our newsletter ) or how to make this thing works and clients to receive newsletter?
How to add an item like ( t shirt ) and we have DHL we ship to all over the world how to do that?
There is something wrong in RAW HTML in contact us page ( http://prntscr.com/p34rmz )
Look out on this link of screenshot i have taken for shop page ( https://prnt.sc/p3f0gt ) look how the prices is not showing well.
my website domain : www.wiigx.com
Hello,
We located your request #2142378 and forwarded to our support team for some quicker response. Please check ticket status in a couple of minutes. Thanks!
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How to activate demo content?
Hello,
Thank you for your purchase!
You can find minimum server requirements for demo import here.
And here’s the helpful step-by-step guide on how to import demo content successfully.
If you still can’t handle this yourself, you could always submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
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Thank you for helping me figure it out.
You’re welcome, all the best.
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I have problem with the menus it comes missed up in wrong position, would you show me how to fix it?
For me it does works fine, but for other people who visits my website it shows missed up as in the screenshot. Maybe because of the screen resolution?
missed up : https://prntscr.com/ow8cwp
when its full screen: https://prntscr.com/ow8ehq
Hello,
We located your request #2114101 and forwarded to our support team for some quicker response. Please check ticket status in a couple of minutes. Thanks!
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The problem is not solved, would you check it again please?
Hi,
It would be helpful if you could share some more information with our agents. Perhaps include an exact screen size where the problem is happening. Also, have in mind that usual response time on ticketing system is up to 24 hours. Thank you for understanding.
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The problem is not solved !!!
here is the size where still menu missed up
i will tell you which sizes its missed up:
1041 * 917
1100 * 917
1295 * 917
https://prnt.sc/owfnrfHi,
Thank you for the feedback. Please be patient, your ticket will be updated quickly.
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Thank you they have solved the issue.
You’re welcome, all the best.
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I just installed the theme and for some reason when I use the background on parallax home page it doesnt show the background image, Im wondering why its doing that? Anyone knows what might be causing this?
Hello,
Thank you for reaching us.
Please provide us with the exact page URL so we can investigate further. Thank you.
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my site is currently underconstruction naturalrecordsstudios.com
Hi,
Unfortunately we won’t be able to see the page in question unless you turn off maintenance mode temporarily. The other way would be to go to our support forum https://elated.ticksy.com/ and submit a ticket, so our support agents can help you out. If your support period has expired, please consider extending it for additional help from our professional support staff https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
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Pre buyer question: Maybe a dumb question, but saw it on the other comment, this plugin doesnt support for user to login/register on the site? If it supports, does it supports ajax login?
Hello,
Thank you for taking interest in our theme!
PlayerX doesn’t have a login/register functionality by default, but is compatible with bbpress forum plugin that does and it’s not working via AJAX protocol, but a regular redirection. If there’s anything else, please let us know!
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Is it possible to get the PSD for this?
Hello,
Thank you for reaching us.
Sure, just email us at support@edge-themes.com including your purchase code. Thank you.
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Is this compatible with buddy press?
Hello,
Thank you for reaching us.
When it comes to 3rd party plugins, you have to understand that we didn’t and couldn’t test all plugins out there with our themes. The official plugins we provided bundled inside our theme are the ones that are tested several times before the theme was launched and we guarantee their functionality.
If you have any further questions, please submit a ticket on our support forum https://edge.ticksy.com/ and one of our support agents will assist you.
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Is there a pure Bootstrap HTML version of this template? Or is it possible to buy one?
Hello,
Thank you for reaching us.
No, unfortunately not, we build WordPress themes only.
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