19008 comments found.
Can I get a refund?
Hey,
please send us private request via contact form on the right at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
Hi! I noticed that there is broken pagination when I display products using shortcode in Woocomerce. I checked on different theme and it worked. On BeTheme it doesn’t.
Hi,
please check your inbox where we replied on your message already. We would be grateful if you can do not duplicate messages in the future.
Thanks for understanding.
Best regards,
Muffin Group team
Ok, but problem is not solved.
If you have any further questions, please continue private conversation instead.
Hi! I have a picture 1920×600 which I want to have as a background of a section so I can write over it. How do I set the picture to be full sized and not automatically croped by the amount of the text? Many thanks
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Activation Problem: Purchase code already used. Please deregister purchase code and remove theme folder on….. I already did it… but still have this problem. Any help?
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Please help. The Logo loads 3 times on IE and Firefox. On chrome it’s fine.
Please ignore, a plugin was clashing with the theme
Great, happy to know you’ve found the reason.
Hi, I’m working with the header builder plugin and was wondering how can I add a line above or below the active/hover link in the menu like the default options of BeTheme?
Hi,
all menu styles you will find under BeTheme Options > Menu & Action Bar > Menu section.
Best regards,
Muffin Group team
Hi, thanks but as i said i use “header builder plugin” so “BeTheme Header Builder plugin is active. Header related options are hidden”... Is there any option for adding a line above or below in the plugin? Best regards
Sorry, we missed that. Unfortunately, options from BeTheme Options does not apply for Header Builder plugin and in such case, to add any line above or below menu item, you have to use custom css.
Hello the TEAM !!
I have a little request ^^
I forgotten how we can change the button link present on the default 404 error page 
I know it’s not really a problem but I would like to modify this link because the redirect link is not correct.
And also I want to know if it’s possible to add a field to change it in the Theme Option Panel.
Despite of that, I’m really in love with BeTheme, I bought many theme on this site, but I must admit this one is very powerful and practical. The must is the fact you work always on it to give us the best when others themes are abandonned.
Thank you very very much, you deserve it.
Christel
Hi Christel,
this link is being taken from Settings > General section. It’s Site Address (URL) field.
Everything is possible but the more options we add, the better hosting services you need. Thus it is so important to collect informations and requests from users first.
Best regards,
Muffin Group team
Hello, thank you very much for your quick reply. But I have a problem my wordpress address link is different than my website link. How can I fix it?
Both links should be the same and you can change them under Settings > General section only.
After the last update of Betheme and Chrome I have problems in the post editor. The bars are above the text editor. Please see the image https://ibb.co/85x5pJY Help!
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Why is mandatory show date at related portfolio items. There is no how hide it. Thank you.
Hi,
there is an option to disable post meta like Date under BeTheme Options > Blog, Portfolio & Shop > Blog section.
Best regards,
Muffin Group team
No, there is no option to hide the date. I had to do it using css by applying to the class date_label display: none but I think it could be an option of the theme.
So this option https://prnt.sc/pkfkv0 does not work for you?
Hi, I’d like to know if I can use the $59.- license on multiple sites at once. If I install the theme in Site #1, deactivate it and activate it in Site #2 will site #1 will still remain fully functional?
Hi,
in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
Hi There, I got a little problem. I used a plugin to relocated my default login url, which was fine until I enable “Maintenance Mode” from theme settings.
Now the problem is I can’t login to my control panel. As I’ve moved my default login url, I tried so much but I can’t get my login page not in custom url nor default url 
Please help me if there is any way to disable the “Maintenance Mode” manually
thanks in advance
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
hey , a quick question : how to add an icon to the action button
Hey,
you can put icon with simple html just next to the button text:
<i class="ICON-NAME" /> Your text here
The list of all class names, you will find on https://themes.muffingroup.com/be/theme/shortcodes/typography/#icons
Best regards,
Muffin Group team
i want bey unlimited Licensees how and how much ?
Hi,
in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
Hi there,
Pre sale question,
Can we use once purchased for multiple websites?
Thank you!
Hi,
in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
I’ve been using this theme for quite some time now. It’s always been fine but I’ve noticed that with recent updates, the theme options panel is quite slow. It lags when you check items or click on dropdowns.
Hi,
we recommend to disable 3rd party plugins and we are pretty sure it would help you a lot.
Best regards,
Muffin Group team
Hi,
thanks for the message, we will sort it out soon.
Best regards,
Muffin Group team
Fantastic, Excellent, Superb! That’s all I can say! THANK YOU!
Thank you, great to know you like our product 
Hello,
When I want to write a new post, the default theme includes the subheader. Every time I write a post I have to remove the subheader in options. I would like to know if you can set up a template with that style. Thanks
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi support team,
I’m having trouble Register Theme stage
I researched and the answers are as follows,
“for those who have problems with license registration/de-registration, we released tool to sort them. For this purpose, please visit http://api.muffingroup.com/licenses/ and sort licenses in your own way.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool"
Actually I already did it. I’m contacting you right because when I try to put my purchase code and themeforest username here http://api.muffingroup.com/licenses/ I just got the {error registered licenses for this purchase code and username”}
How can I manage my license if I cannot even see on this webpage…
Please help me!
Thanks.
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
what is core theme file size?
Hi,
theme .zip file is about 6MB size.
Best regards,
Muffin Group team
