26722 comments found.
Hi, Google map in the contact page does not work! the location of the google map (in contact page) remains empty, and I have correctly entered the address… Can’you help me ?
Hello,
Please, check this article https://qode.ticksy.com/article/9439 where it is explained. And if you need further help, reach our support team at https://qode.ticksy.com/ and include your website URL with wp-admin access.
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It’s ok thanks Bests regards
You’re welcome, all the best.
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Hello,
Can i change the logo on every page?I try this css code:
body:not(.home) .q_logo a{
background-image: url(/wp-content/uploads/2019/09/Blanche_SZENTENDRE_atlatszo_hatter_png.png); }
body:not(.home) .q_logo img { display: none; }
Thanks.
G.
Hello there,
You could achieve that only if you choose different header skin for some pages, for example you are using Light header skin in global settings, and on one page you’ll set Dark header skin. Then, for dark logo image you’ll upload different image. We hope this solution is ok.
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Hello, I would be interested in the theme with the following layout: https://demo.qodeinteractive.com/bridge37/ – is a one page website possible with this header? Best regeards
Hello,
Yes, you could create one page website with this type of header. On this demo website, we are using Regular Header type with centered logo area.
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Hi. I have a problem that I do not understand. I would like the left menu transparent and a background image in cover. On this page, it works http://www.re-play.ch/fr/contact/, on this one no http://www.re-play.ch/fr/ – and homepage is a duplicate of the contact page :-/ this is insane.
Could you help me?
Hello,
Please, for any question like this one, open a ticket at http://qode.ticksy.com and include your website URL with wp-admin access and our agent will gladly investigate and assist you there.
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Hello, we have a problem on our website but we don’t get it. Everytime you surf first on a page the Advanced Image Gallery will not show up: https://maisonmusitowski.com/hartmut_noerenberg/ If you reload the site it will show up. Please help us.
Hello,
This is most probably happening because of conflict of some plugin with ajax script. So, try to go to Qode Options > General > Page transitions and set No animation and save. Then test this again. If the issue persist, open a ticket at https://qode.ticksy.com and include your website URL with wp-admin access.
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HI! i had updated theme and now in login section to wordpress show me this notice: Notice: login_headertitle ha quedado obsoleto desde la versión 5.2.0. Utiliza login_headertext en su lugar. El uso del atributo title en el logo de inicio de sesión no se recomienda por razones de accesibilidad. Utiliza el texto del enlace en su lugar. in /home/termas/public_html/wp-includes/functions.php on line 4711
thanks for you help!
HI,
This doesn’t look like it is related to our theme, since file you mentioned is default WordPress file. Anyhow, we will gladly check this closer, just reach our support team at http://qode.ticksy.com and include your website URL with wp-admin access and our agent will check this closer. Thanks
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How can I show ‘header bottom right ’ widget into mobile menu? Currently I am showing a button into my header bottom right on desktop version.
[button size="default" target="_self" hover_type="default" link="/contact/" text="Contact Us"]
I want to show this button onto mobile version instead of header search button. How can I do that?
Hi,
Please, send us here your website link and we will try to provide you with right custom css solution. Thanks
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Thanks. You could try to add this part of code:
@media only screen and (max-width: 768px) {
.header_bottom_right_widget_holder {
display: table-cell;
padding:0;
}
.header_bottom_right_widget_holder .qbutton{
padding: 0 5px;
font-size: 10px;
}
}in Custom Css.
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Wow! It’s work perfectly. Thank you very much Qode!
You are welcome.
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Hello,
There is an image on the site that is causing pages to re-direct.
Could you please let me know how to remove the reference to this image:
home-rowbackground-image-1-2.jpg?id=9
This is the information I can extract, but I can’t find where to edit the custom css that has a hard link to that image? Help would be much appreciated.
‘1529’, ‘313’, ‘_wpb_shortcodes_custom_css’, ’.vc_custom_1521733599837{padding-top: 81px !important;padding-bottom: 74px !important;background-image: url(http://www.cadcamorthotics.com.au/wp-content/uploads/2018/03/home-row-background-image-1-2.jpg?id=9) !important;}.vc_custom_1521709990349{padding-top: 130px !important;padding-bottom: 90px !important;}.vc_custom_1521714643420{padding-top: 173px !important;padding-bottom: 211px !important;background-image: url(http://bridge194.qodeinteractive.com/wp-content/uploads/2018/03/home-row-background-2.jpg?id=50) !important;}.vc_custom_1521797991979{padding-top: 24px !important;padding-bottom: 100px !important;}.vc_custom_1521718960869{padding-bottom: 150px !important;}’
HI there,
Please, reach our support team at http://qode.ticksy.com and include your website URL with wp-admin access and our agent will check this closer and assist you there.
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New issue on chrome where the menu bar jumps around.
Hello there,
It should be already resolved in newest version of Google Chrome, but here is solution for it https://qode.ticksy.com/article/15296
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Hi, recently I’m having an issue in gogole chrome with centered header menus jumping on hover. I cn’t figure out what it is I’ve tried reducing menu font size and padding but no luck. Here’s what happens https://www.loom.com/share/d6b99c0da80e427d83d98afd6a230b3e any idea why this randomly started happening or how I can fix it?
Hello,
This has been actually resolved in latest Google Chrome update. Anyhow, just follow instructions from this article in order to resolve this https://qode.ticksy.com/article/15296
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Where can I Change ”view” in the the Portfolio preview? I want to rename it. I am using demo 83 (construction theme – one page) of the theme Bridge. Thank you
Hello,
Please, follow this part from our Official Manual in order to translate this label http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-6-translating-labels-loco-translate-poedit/ That should be helpful.
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Hi Dear Team i face some issues at bridge word press theme . when i saw demo there testimonials slider is ok but when i install demo at my bridge theme then testimonials casual goes wrong what is the issue and how to fix this please help
hers is link
https://ibb.co/xhLxdP2 https://shazahsan.com/modus/Hello,
Please, just update our theme and all included plugins such as WPBakery page builder to latest version, since this has been fixed. Everything should be working well after.
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Hello,
I installed the Lab theme but there are no rev sliders for this theme https://bridge151.qodeinteractive.com/ – where can i download them from? I checked the demo / xml folder and nothing is in there.
Your help appreciated Thank you Anthony Rome
Hello Anthony,
When you open this index.html file from xml export folder https://www.screencast.com/t/FtWBYJitK9 you’ll be able to download this rev slider https://www.screencast.com/t/mlKmTXdze7
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Hello, thank you so much! I will know for next time 
You are welcome.
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I would like every tour to have a choice of date, number of people and online payment and your demo does this.
Some important things for me are: - search for city + period from X to Y - if a tour is bought for a certain period, it should no longer appear in the search - do you use woocommerce to manage the tours?
Is possible with your theme?
Thanks
Hello there,
Thank you for taking interest in our theme. Glad to hear you like our Travel demo website. You are able to search by city and to filter it by month like it is shown in this search element https://www.screencast.com/t/ijCbtQuZyET5 And when all tickets for the tour are booked, tour will still be part of search results, just when you check availability for booking you’ll get info about it https://www.screencast.com/t/VB6l7wWozZD For tours payment is included PayPal if you enable it https://www.screencast.com/t/NfUOfkZE and if this option is disabled then your customer will be able to book the tour, and after you get booking reservation, you could arrange payment with him personally.
If there is any other doubt, we are here.
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Hi,
Also I installed demo content and its not exactly same as demo page. The headings such as Brand Identity are different on https://bridge238.qodeinteractive.com/ and https://www.spiritofwomankind.com/
Could you please let me know how to fix this asap?
I want to start making changes asap.
Thanks
I have just added some custom code and fixed headings h1, .h1, .title h1 { color: #f0f0f8; font-family: ‘Oswald’, sans-serif; font-size: 100px; line-height: 110px; font-style: normal; font-weight: 500; letter-spacing: 0.8px; text-transform: uppercase; }
But is this the correct way to fix it? Why didn’t it import from the demo content properly?
Could you please also check fonts are also not the same as demo.
Hello there,
For any technical question like this one, reach our support team at http://qode.ticksy.com Just open a ticket and include your website URL with wp-admin access and our agent will investigate and assist you there.
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Ok Thanks
You are welcome.
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I have logged a ticket but no response from support from last three days. Could you please follow up on this?
Hi,
We located tickets from you on our support forum, but as we could see those are submitted during weekend. It is why you waited a bit longer. Your tickets are now assigned to our agent who is working on it and will reply to you asap.
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Hi,
I tried to install demo content for 238 demo. But its stuck on 90% and never reach 100%
Tried this few times but didnt work. It gives below error: Revolution Slider Error: Slider with alias home not found.
Website is https://www.spiritofwomankind.com/
Could you please let me know how to fix this asap?
Thanks
Could you please share the home slider so I can import it to the website ?
Hello,
Please, just check this article to see how to import rev slider on your installation https://qode.ticksy.com/article/10481
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I get below error when I export rev slider zip file: Error: slider_export.txt does not exist!
Could you help asap?
Hello there,
Please, reach our support team at https://qode.ticksy.com and include your website URL with wp-admin access and our agent will assist you.
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Ok Thanks
You are welcome.
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I have updated to Bridge 18.2 but I am unable to update Layer Slider 6.9.2 it is saying that License activation is required to receive updates.
Isn’t v6.9.2 included with Bridge 18.2? Do I have to purchase a license to update the plugin?
My images are rendering way too big. They look fine when logged in & in mobile but when logged out in Chrome & in Edge on desktop they are massive. Why is this? You can see it here on my homepage – https://www.flintls.com/
Hello,
In latest Bridge update is added 6.7.6 version of Layer Slider, and when it comes to Revolution Slider, that we assume you are looking for, it is 6.0.9 After that, Revolution slider released new update that will be part of our next theme update. There is no need to buy separate licence for these sliders since those came bundled within our theme. So, when it comes to sizes of some layers. we could suggest to check this article: https://qodeinteractive.com/magazine/slider-revolution-tutorial/ and specially this part for grid sizes https://www.screencast.com/t/tWrA1mrwjz We hope it will be helpful.
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hi, i ised a demo and then it was not the one that i need it, i deleted the pages, the menu and the widget, now i installed the right one (music magazine demo 92) but the home page is not restored and is not showing properly, how can i recover o reinstall everything?
Hello,
If you already imported new Music demo, now just go to Settings > Reading > Your Homepage displays and there you could choose that new Homepage to be your homepage. We hope this is what you’re looking for.
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so i could change all but, the big post of the website it wont work and the oters neither, it appears only “Sorry, no posts matched your criteria”, you can see it here http://descubre.bocachicabeachclub.com/
Hello,
As we could see, this message is appearing just in this noticias part https://www.screencast.com/t/8WwXpFwNJdzK and it probably means that you’ve selected some options from this shortcode that don’t have match in posts. So, try to deselect category and check if it is working well.
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Hi there. I just installed Bridge on a site of mine, imported all demo content successfully, but within a few minutes, the Revolution Slider on the home page completely disappeared. I can go in to edit the slider but there’s an empty box and when I click to edit, the plugin just freezes. This is Rev Slider 6.X. Is there a fix for this?
Hi,
May we ask you to send us here your website link so we could check it closer. Thanks
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Sure thing. Its jenkinsai.com.
Thanks. There were some issues in previous versions of slider revolution, but since you are using 6.0.9 everything should be working fine there. So, if you are still facing off this issue, feel free to reach our support team at https://qode.ticksy.com and include your website URL with wp-admin access and our agent will investigate.
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Understood, but its still not working. My support license has, unfortunately, expired. Is there any way I can email you WP credentials directly so you can check out the problem?
Yes, feel free to reach us here support@qodeinteractive.com and include your wp-admin access.
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Hello, I’ve installed the demo template “Fullscreen shop” (19) and I have a problem. I want the product description tab to always be open, but I have added this code in General> Custom Css:
// single product accordion description always opened $ j (’. single-product .q_accordion_holder .title-holder.description_tab’). removeClass (‘ui-state-default ui-corner-bottom’). addClass (‘ui-accordion- header-active ui-state-active ‘); $ j (’. single-product .q_accordion_holder .title-holder.description_tab + .accordion_content’). css (’display’, ‘block’);
I also tried in Custom JS.
and there’re not changues 
the tab is closed. Can you help me please? Thank you so much.
Hi there,
This code should be added in Custom JS field. So, try with that and if you are still facing off any issue, just reach our support team at https://qode.ticksy.com and include your website URL with wp-admin access. Thanks
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